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Spark by Hilton Springfield Southwest

From

89 $US

/nuit

Spark by Hilton Springfield Southwest - Image 1

Spark by Hilton Springfield Southwest - Chambre

Spark by Hilton Springfield Southwest - Chambre

Spark by Hilton Springfield Southwest - Réception

Spark by Hilton Springfield Southwest - Piscine

Sélectionnez les dates pour voir les prix et les disponibilités

From

89 $US

/nuit

À propos de cet établissement

Profitez des options de loisirs (une piscine couverte par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une aire de pique-nique.

Équipements

Profitez des options de loisirs (une piscine couverte par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une aire de pique-nique.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de départ express. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner continental gratuit est servi tous les jours de 06 h 30 à 09 h 30.

Chambres

Les 62 chambres de l'hébergement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et une cafetière ou une bouilloire.

Emplacement

En choisissant Spark by Hilton Springfield Southwest à Springfield, vous profiterez d'un agréable séjour à moins de 15 minutes en voiture de Bibliothèque et musée présidentiels Abraham Lincoln et Illinois State Fairgrounds (centre de loisirs). Cet hôtel se trouve à 3,1 km de Springfield Racquet & Fitness Center et à 4,4 km de Knights Action Park.

À proximité

Springfield Racquet & Fitness Center(1.9 miles)
Knights Action Park(2.8 miles)
Memorial Clinic Koke Mill(3 miles)
Route 66 Drive-In Theater(3.2 miles)
Centennial Dog Park(3.4 miles)
AMF Springfield Lanes(3.5 miles)
Velasco Tennis Center(4.3 miles)
Piper Glen Golf Club(4.5 miles)
Washington Park Botanical Gardens(5 miles)
Stuart Dog Park(5.4 miles)
Daughters of the Union Veterans Headquarters and Museum(5.5 miles)
Pasfield House(5.8 miles)
Musée d'état de l'Illinois(5.8 miles)
Dana-Thomas House (demeure historique)(5.9 miles)
Illinois State Capitol (bâtiment d'état)(6 miles)
Aéroport principal le plus pratique pour rejoindre Spark by Hilton Springfield Southwest : Aéroport de Springfield Abraham Lincoln Capital (SPI)(8.3 miles)

Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Aire de pique nique/Tables
Formalités d'arrivée/Départ express

Emplacement

3446 Freedom Drive, Springfield, Illinois, États-Unis d’Amérique

Springfield Racquet & Fitness Center (1.9 miles)

Knights Action Park (2.8 miles)

Memorial Clinic Koke Mill (3 miles)

Route 66 Drive-In Theater (3.2 miles)

Centennial Dog Park (3.4 miles)

AMF Springfield Lanes (3.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

8

Chambre, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

6

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, baignoire (Mobility)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

4

Studio, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite (Mobility, Roll-In Shower)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

6

Chambre, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Spark by Hilton Springfield Southwest

7.6

Bien

Basé sur 517 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Spark by Hilton Springfield Southwest, les clients apprécient souvent la propreté, les chambres modernes et le personnel accueillant et serviable. L'emplacement pratique à proximité des restaurants et des commerces est fréquemment cité comme un avantage pour les séjours courts et les voyageurs soucieux du rapport qualité-prix.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Spark by Hilton Springfield Southwest, les clients apprécient souvent la propreté, les chambres modernes et le personnel accueillant et serviable. L'emplacement pratique à proximité des restaurants et des commerces est fréquemment cité comme un avantage pour les séjours courts et les voyageurs soucieux du rapport qualité-prix.

Les inconvénients récurrents incluent une piscine souvent fermée ou en réparation et un petit-déjeuner continental très limité avec peu de plats chauds. Certains clients signalent également des murs fins, des problèmes occasionnels d'entretien (pannes de l'ascenseur, plomberie et zones de stationnement usées) ainsi qu'une qualité d'entretien ou de propreté variable, avec des signalements de nuisibles ou de draps tachés. Idéal pour les voyageurs soucieux de leur budget qui recherchent un point de chute propre et pratique plutôt qu'un séjour avec toutes les commodités.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont limitées : de nombreux commentaires signalent la fermeture ou la réparation de la piscine, et les avis soulignent des difficultés de stationnement (petites ou avec des nids-de-poule) ainsi qu'un ascenseur peu fiable. L'établissement accepte les animaux de compagnie.

Avis de voyageur à ce sujet

6

Sharon

20 févr. 2025

·

A séjourné 1 nuit

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

10

MIGUEL

29 sept. 2025

·

A séjourné 1 nuit

Parking area was Ok. Well located facility. No complains

Parking area was Ok. Well located facility. No complains

10

Krystal

9 déc. 2024

·

A séjourné 2 nuits

The property was great and dog friendly!

The property was great and dog friendly!

6

Brook

22 sept. 2025

·

A séjourné 1 nuit

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

8

chris

13 oct. 2025

·

A séjourné 1 nuit

Parking is not an issue, all good

Parking is not an issue, all good

8

Jennifer

6 avr. 2025

·

A séjourné 1 nuit

Many choices for restaurants. Pet-friendly

Many choices for restaurants. Pet-friendly

6

Lisa Ann

2 févr. 2025

·

A séjourné 2 nuits

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

2

Megan

10 août 2025

·

A séjourné 1 nuit

No amenities. Pool and fitness room were advertised however when we checked in for a baseball tournament neither were available. The price is the same as the hotels across the parking lot that had all amenities. The parking lot is tiny, definitely not big enough for the whole hotel. There wasn't anywhere for the team to hang out and when a few parents were in the lobby we were told it was quiet hours, it was 9:30 on a Saturday night.

No amenities. Pool and fitness room were advertised however when we checked in for a baseball tournament neither were available. The price is the same as the hotels across the parking lot that had all amenities. The parking lot is tiny, definitely not big enough for the whole hotel. There wasn't anywhere for the team to hang out and when a few parents were in the lobby we were told it was quiet hours, it was 9:30 on a Saturday night.

2

N

23 janv. 2025

·

A séjourné 1 nuit

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

8

Renee

19 janv. 2025

·

A séjourné 1 nuit

The pool was under repair which was disappointing since the kids wanted to swim.

The pool was under repair which was disappointing since the kids wanted to swim.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est souvent saluée dans les chambres rénovées et les parties communes, mais la constance laisse à désirer. Certains avis mentionnent des nuisibles ou des piqûres, du linge taché ou usagé, et des problèmes d'entretien occasionnels tels que des drains bouchés.

Avis de voyageur à ce sujet

2

Jennifer

22 juil. 2024

·

A séjourné 1 nuit

Very disappointed the floors were nasty and sticky. I stayed on the second floor and multiple rooms were just opened not sure why. They did not have mattresses covers just the fitted sheet down. I pray they do not have bed bugs.

Very disappointed the floors were nasty and sticky. I stayed on the second floor and multiple rooms were just opened not sure why. They did not have mattresses covers just the fitted sheet down. I pray they do not have bed bugs.

10

Dennis

20 juin 2024

·

A séjourné 1 nuit

Cleanliness stood out.

Cleanliness stood out.

10

Cheryl

19 oct. 2025

·

A séjourné 2 nuits

Sheets was smelly

Sheets was smelly

2

Sajid

20 oct. 2024

·

A séjourné 1 nuit

One of the worst experiences, They provided used towels all hair and brown spots on towels , washroom was dirty like hell hair all over bedsheets was dirty

One of the worst experiences, They provided used towels all hair and brown spots on towels , washroom was dirty like hell hair all over bedsheets was dirty

8

Cecilia

19 mai 2025

·

A séjourné 1 nuit

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

10

Luci

13 avr. 2025

·

A séjourné 1 nuit

Very clean hotel, great breakfast with healthy options. Friendly staff.

Very clean hotel, great breakfast with healthy options. Friendly staff.

6

Odis

5 nov. 2025

·

A séjourné 1 nuit

Our room had ants. I even took a video and let the front desk know and was told a manager would be with me as there wasn’t a manager on duty at the moment. How odd is that? The tub didn’t drain so as we showered you are standing in ankle deep water. Definitely would not stay here again.

Our room had ants. I even took a video and let the front desk know and was told a manager would be with me as there wasn’t a manager on duty at the moment. How odd is that? The tub didn’t drain so as we showered you are standing in ankle deep water. Definitely would not stay here again.

10

Joyce

4 août 2025

·

A séjourné 1 nuit

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

10

Justin

18 août 2024

·

A séjourné 2 nuits

Excellent cleanliness

Excellent cleanliness

8

Beth

12 oct. 2025

·

A séjourné 3 nuits

Might have had case if bed bugs - got several bites

Might have had case if bed bugs - got several bites

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et généralement confortables avec de bons lits. Cependant, plusieurs clients mentionnent des murs fins et des problèmes occasionnels ou des éléments manquants (douches tièdes, problèmes de drainage, volume/télécommande de la télévision, et certaines chambres dépourvues d'équipements attendus comme une chaise ou un micro-ondes).

Avis de voyageur à ce sujet

6

Eden

22 sept. 2024

·

A séjourné 3 nuits

Too loud

Too loud

8

Dina

9 sept. 2024

·

A séjourné 1 nuit

Hilton’s new Spark is doing an outstanding job in offering budget accommodations with great style. Funky wire lighting fixtures, sleek seating, and sharp accent walls in the lobby. Comfy beds, good quality shampoo, conditioner, and body wash, and a cool accent wall in the room. Excellent placement of reading lights, which are also thoughtfully designed. Plenty of horizontal space for your things. The only problem we had was that the shower water was tepid, so clearly some work needs to be done there. We didn’t mention it to Vivek, the very personable manager, due to time constraints. The breakfast was basic and high in gluten, which we avoid, so we can’t really comment on that. We’d be happy to stay again.

Hilton’s new Spark is doing an outstanding job in offering budget accommodations with great style. Funky wire lighting fixtures, sleek seating, and sharp accent walls in the lobby. Comfy beds, good quality shampoo, conditioner, and body wash, and a cool accent wall in the room. Excellent placement of reading lights, which are also thoughtfully designed. Plenty of horizontal space for your things. The only problem we had was that the shower water was tepid, so clearly some work needs to be done there. We didn’t mention it to Vivek, the very personable manager, due to time constraints. The breakfast was basic and high in gluten, which we avoid, so we can’t really comment on that. We’d be happy to stay again.

8

Eden

28 sept. 2024

·

A séjourné 3 nuits

I stay here often for work, and I sleep quite well. The walls are a little thin, but the hotel is nice.

I stay here often for work, and I sleep quite well. The walls are a little thin, but the hotel is nice.

2

Mark

1 sept. 2025

·

A séjourné 1 nuit

No chair in our room so unable to sit in backless ottoman for long and complete my laptop work. No coffee pot as promised/shown on website. No alarm clock in the room. Room phone did not work initially. My fiance ended up tracing down and fixing the problem. Finally I slipped and fell due to wet floor in the breakfast area at about 6:10 am. This mopping should be done around 330 or 430 am. Not to wise to completely wet the floor 5 minutes before you open the area for continental breakfast. This facility was much better when it was the Fairfield inn. Very disappointed and have a sore hip for my troubles. Check in person perfect. Check out person did not have much time for me at all.

No chair in our room so unable to sit in backless ottoman for long and complete my laptop work. No coffee pot as promised/shown on website. No alarm clock in the room. Room phone did not work initially. My fiance ended up tracing down and fixing the problem. Finally I slipped and fell due to wet floor in the breakfast area at about 6:10 am. This mopping should be done around 330 or 430 am. Not to wise to completely wet the floor 5 minutes before you open the area for continental breakfast. This facility was much better when it was the Fairfield inn. Very disappointed and have a sore hip for my troubles. Check in person perfect. Check out person did not have much time for me at all.

10

Kalica

1 juin 2025

·

A séjourné 1 nuit

Nice new hotel. Clean, modern rooms with comfortable beds and awesome pillows. Was next to the ice machine which was loud all night but also next to the pool and couldn't hear the kiddos at all. Was really nice.

Nice new hotel. Clean, modern rooms with comfortable beds and awesome pillows. Was next to the ice machine which was loud all night but also next to the pool and couldn't hear the kiddos at all. Was really nice.

4

Deborah

25 oct. 2025

·

A séjourné 1 nuit

Just a basic room. Not great. Cheap rates

Just a basic room. Not great. Cheap rates

4

Show

28 oct. 2024

·

A séjourné 1 nuit

Hotel was EXTREMELY noisy. I called the front desk twice. Noise outside as well. Other guests running in the hall and jumping off the bed upstairs - noise and lots of people in the parking lot. Management did nothing.

Hotel was EXTREMELY noisy. I called the front desk twice. Noise outside as well. Other guests running in the hall and jumping off the bed upstairs - noise and lots of people in the parking lot. Management did nothing.

6

Brook

22 sept. 2025

·

A séjourné 1 nuit

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

10

Arshad

2 déc. 2024

·

A séjourné 1 nuit

Everything was fine except there was no microwave in the room

Everything was fine except there was no microwave in the room

6

Lisa Ann

2 févr. 2025

·

A séjourné 2 nuits

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment décrit comme aimable, serviable et réactif à la réception, le personnel résolvant rapidement les problèmes pour beaucoup. Quelques clients ont rencontré un manque de suivi ou un comportement désagréable, ainsi que des pratiques d'entretien/de sécurité incohérentes.

Avis de voyageur à ce sujet

4

Caylee

14 mars 2025

·

A séjourné 3 nuits

I stayed for 3 nights and when the cleaning staff "cleaned" my room they didn't shut my door all the way. I was out of my room almost all day and anyone could have stolen my belongings or snuck into my room. I told the front desk person this when I checked out and didn't even get an apology. I don't plan on staying again because I feel very unsafe and the staff didn't take my safety seriously.

I stayed for 3 nights and when the cleaning staff "cleaned" my room they didn't shut my door all the way. I was out of my room almost all day and anyone could have stolen my belongings or snuck into my room. I told the front desk person this when I checked out and didn't even get an apology. I don't plan on staying again because I feel very unsafe and the staff didn't take my safety seriously.

10

Dolores

10 juin 2025

·

A séjourné 1 nuit

We were very happy with our visit. Check in with Aaron was outstanding

We were very happy with our visit. Check in with Aaron was outstanding

10

Kimberly

23 juil. 2025

·

A séjourné 1 nuit

Our first room had an issue with the sink, went to the desk and the lady immediately had us changed to a new room with no complaints! So helpful and kind after a long day was so appreciated!

Our first room had an issue with the sink, went to the desk and the lady immediately had us changed to a new room with no complaints! So helpful and kind after a long day was so appreciated!

10

David

24 mars 2025

·

A séjourné 2 nuits

Very nice and clean rehabbed hotel. The price is good, staff friendly and quick to assist. I had a stopper in the bath sink not working and when I passed the front desk the gentleman asked if everything was okay. I mentioned the stopper just so he could make a work order for when I check out but he stopped what he was doing and proceeded to fix it right away. Great Service! I will add this location as a go to when ever in town...

Very nice and clean rehabbed hotel. The price is good, staff friendly and quick to assist. I had a stopper in the bath sink not working and when I passed the front desk the gentleman asked if everything was okay. I mentioned the stopper just so he could make a work order for when I check out but he stopped what he was doing and proceeded to fix it right away. Great Service! I will add this location as a go to when ever in town...

10

Nancy

13 déc. 2024

·

A séjourné 5 nuits

Excellent place to stay. Convenient, clean, comfortable. Delores is wonderful, so helpful, so kind. Byron is always friendly and always wears a smile. So polite and always as, if everything is ok, do you need anything. All around excellent!!

Excellent place to stay. Convenient, clean, comfortable. Delores is wonderful, so helpful, so kind. Byron is always friendly and always wears a smile. So polite and always as, if everything is ok, do you need anything. All around excellent!!

10

James

22 juin 2025

·

A séjourné 1 nuit

Aaron at the desk was great and super helpful.

Aaron at the desk was great and super helpful.

10

James

22 juin 2025

·

A séjourné 1 nuit

Front desk friendly and accommodating for our specific requests.

Front desk friendly and accommodating for our specific requests.

2

Vishal Gautham

19 juil. 2025

·

A séjourné 3 nuits

Terrible property. Terribly maintained. Not a single day room service was done. Staff is rude. Avoid this place.

Terrible property. Terribly maintained. Not a single day room service was done. Staff is rude. Avoid this place.

10

Jimmy

21 mars 2025

·

A séjourné 3 nuits

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

2

N

23 janv. 2025

·

A séjourné 1 nuit

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique par rapport à l'autoroute, aux restaurants et aux commerces. Certains clients ont noté un bruit extérieur occasionnel.

Avis de voyageur à ce sujet

10

MIGUEL

29 sept. 2025

·

A séjourné 1 nuit

Parking area was Ok. Well located facility. No complains

Parking area was Ok. Well located facility. No complains

10

Dustin

23 févr. 2025

·

A séjourné 1 nuit

Property was clean, Quiet, can do immediately.Located next to shopping and restaurants would stay here again.Staff was very nice

Property was clean, Quiet, can do immediately.Located next to shopping and restaurants would stay here again.Staff was very nice

8

Cary

31 janv. 2025

·

A séjourné 1 nuit

Not in the nicest part of Springfield, IL however the front desk manager was quite helpful and the property is in good shape with a modern design.

Not in the nicest part of Springfield, IL however the front desk manager was quite helpful and the property is in good shape with a modern design.

8

Cecilia

19 mai 2025

·

A séjourné 1 nuit

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

6

Brook

22 sept. 2025

·

A séjourné 1 nuit

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

Rooms were decent and clean but some of the trimming on the corners were coming off. The elevator was sketchy and would sometimes catch when opening and closing. Also parking lot could use some work kind of hard to push the luggage cart across with pot holes. Staff was very kind and location had lots of shopping and food close.

10

Nick

23 avr. 2025

·

A séjourné 1 nuit

Nice convenient place to stay a quick overnight

Nice convenient place to stay a quick overnight

8

Barb

2 juin 2025

·

A séjourné 4 nuits

Close to shopping and restaurants, clean linens and clean room. Check in, quick and efficient.

Close to shopping and restaurants, clean linens and clean room. Check in, quick and efficient.

10

Joyce

4 août 2025

·

A séjourné 1 nuit

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

10

Kim

23 juin 2024

·

A séjourné 1 nuit

Convenient location. Courteous check in

Convenient location. Courteous check in

10

Jimmy

21 mars 2025

·

A séjourné 3 nuits

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

The staff were very friendly and accommodating. The hotel had been renovated recently and was very clean. The location was very close to restaurants and stores if you forgot anything you need while traveling.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est basique et souvent décrit comme très limité avec peu ou pas d'options chaudes. Un avis salue les choix sains, mais la variété globale ne répond pas aux attentes.

Avis de voyageur à ce sujet

6

Sharon

20 févr. 2025

·

A séjourné 1 nuit

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

Cold very limited cheap grade breakfast. Does not meet Hilton quality expectations. Hotel appeared new in pictures. Instead, old hotel renovated with low grade materials. Floors squeaked in hallway and room. Mattress protector plastic feel material with cheap wrinkled thin bedding. Uncomfortable to sleep on. Pool broke/closed. Overpriced compared to competitors. Good cosmetic interior decorating in room. Updated bathroom and furniture. HVAC worked well. Very clean. Very nice staff.

2

Sagan

13 avr. 2025

·

A séjourné 1 nuit

They charged extra fees I was under the impression of paying for. Breakfast very limited. As soon as we walked into our room, there was a soiled rag on the floor. Continuous smell of marijuana in stairwell.

They charged extra fees I was under the impression of paying for. Breakfast very limited. As soon as we walked into our room, there was a soiled rag on the floor. Continuous smell of marijuana in stairwell.

6

Mark

10 oct. 2024

·

A séjourné 3 nuits

The Breakfast is not much coffee and bagels and stale cereal

The Breakfast is not much coffee and bagels and stale cereal

8

francisco

17 août 2024

·

A séjourné 1 nuit

All good but no hot breakfast

All good but no hot breakfast

10

Luci

13 avr. 2025

·

A séjourné 1 nuit

Very clean hotel, great breakfast with healthy options. Friendly staff.

Very clean hotel, great breakfast with healthy options. Friendly staff.

6

Ciera

24 août 2024

·

A séjourné 2 nuits

The room wasn’t the cleanest. The breakfast was mediocre. My room keys were disabled the night before check out so I felt unwelcome and rushed to leave the next morning.

The room wasn’t the cleanest. The breakfast was mediocre. My room keys were disabled the night before check out so I felt unwelcome and rushed to leave the next morning.

10

Joyce

4 août 2025

·

A séjourné 1 nuit

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

Our room was very clean and nice. Limited breakfast menu, but we made due. Sadly there was a truck in the other hotel parking lot that kept its engine running all night. Beds were comfortable. We would stay again.

10

Dan and Jessica

3 juil. 2025

·

A séjourné 2 nuits

We would’ve liked more breakfast options

We would’ve liked more breakfast options

6

Lisa Ann

2 févr. 2025

·

A séjourné 2 nuits

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

Overall our stay was good. The rooms have been updated and are clean. The walls are thin and you can hear every noise outside the room. The TV was nice and updated, but the remote to turn up the volume was missing. We had to ask the front desk for help. The breakfast was extremely limited to variety. Mainly bagels and toast. No fresh fruit or waffles. The pool was out and was looking forward to using it.

2

N

23 janv. 2025

·

A séjourné 1 nuit

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

We booked this hotel after calling to make sure they had indoor pool. We check in and as they hand my husband the key card they inform us that the pool is not open, closed for maintenance. This was after we paid. I tell them that I had called to verify that they had a indoor pool and we were coming in town for a banquet and there are a lot of other families that are staying here and they all booked so the kids could swim. All o got was a sorry. I then asked if we could get a discount due to pool being closed. They said that they would have to talk to the manager, but he is not here right now. After talking with the manager he stated that since we already paid that there was nothing he could do, we would have to call Hilton. The pool door was about to be opened with key card, pool was full of water and running. When asked is it really broke or did you guys just not want to cleaning it after having a large group lady go super defensive and said no ot is really broke, it has leaks and piping issues and heater is not working. (Then why is it running and not drained if it has leaks). No shampoo in the shower. Did not find this out until after i was in the shower. Breakfast was a joke. Pretty much no breakdat. Nothing hot no meat or eggs, no waffles, no bread for toast, there was nothing but a bowl of individual yogurts and 2 cereals no kid would eat. Had to go to a McDonald's for breakfast. Very sad the money we spend to just have a bed and no amenities.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Dianne

il y a 3 semaines

·

A séjourné 3 nuits

The room was nice e smelled very clean and fresh. The hand lotion device was hanging out of the wall and fell out and we had to push it back in. The shower soap was empty asked for it to be refilled but never was. Good thing I had brought my own soap just in case.

The room was nice e smelled very clean and fresh. The hand lotion device was hanging out of the wall and fell out and we had to push it back in. The shower soap was empty asked for it to be refilled but never was. Good thing I had brought my own soap just in case.

10

Jamie

il y a 3 semaines

·

A séjourné 3 nuits

Wonderful place to stay! No issues. Front desk staff was wonderful!

Wonderful place to stay! No issues. Front desk staff was wonderful!

8

William Lee

31 juil. 2026

·

A séjourné 4 nuits

It was very nice and comfortable. I found the shower gels and shampoos were not very good or cleansing. I preferred bar soap and had to track down the cleaning staff to get a little more soap.

It was very nice and comfortable. I found the shower gels and shampoos were not very good or cleansing. I preferred bar soap and had to track down the cleaning staff to get a little more soap.

8

Jeff

11 juin 2026

·

A séjourné 1 nuit

was clean. decent breakfast. needs new carpet and exercise room.

was clean. decent breakfast. needs new carpet and exercise room.

4

francis

31 mai 2026

·

A séjourné 1 nuit

Very dirty hall way. Breakfast is poor. No body refilling coffee. Even it's empty No qood

Very dirty hall way. Breakfast is poor. No body refilling coffee. Even it's empty No qood

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