Peppers Beach Club & Spa
250 $US
/nuit
Moyenne pour novembre
Prix pour Peppers Beach Club & Spa
Sélectionnez les dates pour voir les prix et les disponibilités
250 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Peppers Beach Club & Spa, les prix par nuit s'élèvent en moyenne à 197 $US pendant le mois le moins cher (février) et à 346 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 216 $US |
| février | 197 $US |
| mars | 200 $US |
| avril | 264 $US |
| mai | 223 $US |
| juin | 292 $US |
| juillet | 346 $US |
| août | 297 $US |
| septembre | 287 $US |
| octobre | 320 $US |
| novembre | 250 $US |
| décembre | 240 $US |
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nov. · 250 $US
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Le plus cher : juillet (env. 346 $US)
Le moins cher : février (env. 197 $US)
À propos de cet établissement
Complexe de luxe avec 3 piscines extérieures, des services de spa et un accès direct à la plage près de Palm Cove Beach.
Emplacement
Peppers Beach Club & Spa Palm Cove vous donne rendez-vous à Cairns près de la plage, dans le quartier Palm Cove. Si les fanas de shopping adoreront l'emblématique Centre commercial Smithfield Shopping Centre, tous les voyageurs tomberont amoureux de la beauté naturelle qui s'offre à leurs yeux aux célèbres Plage de Palm Cove et Clifton Beach. Lors de votre séjour, ne manquez pas l'illustre Parc naturel de Rainforestation. Les points d'eau environnants vous donnent l'occasion rêvée de vous adonner à de nouvelles activités telles que le snorkeling et la pêche. Naturellement, vous pourrez également vous éclater au grand air en optant pour la randonnée à pied ou à vélo.
Parking
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Emplacement
123 Williams Esplanade, Cairns, Queensland, Australie
Options de chambre
8
Chambre Océan
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 3
592 ft²
Vue sur la merBalconClimatisationCuisineCoffre-fortPatioAccessible par escalier
7
Appartement Penthouse 1 Chambre (Vue Sur Le Jardin)
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 3
538 ft²
Vue sur le jardinBalconClimatisationCuisineCoffre-fortPatioAccessible par escalier
9
Chambre Standard 1 Chambre (Vue Sur Le Complexe)
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 3
592 ft²
Vue sur le jardinBalconClimatisationCuisineCoffre-fortPatioAccessible par escalier
6
Garden Spa Room
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 2
323 ft²
Vue sur le jardinBalconClimatisationKitchenetteCoffre-fortPatioBaignoire à remous
12
Appartement Standard 3 Chambres (Vue Sur Le Complexe)
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
1 Grand Lit Double
Couchages 6
861 ft²
Vue sur le jardinBalconClimatisationCuisineCoffre-fortPatioBaignoire à remous
8
Appartement 2 chambres - Vue Resort
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
1 Canapé-Lit
Couchages 5
753 ft²
Vue sur le jardinBalconClimatisationCuisineCoffre-fortPatioBaignoire à remous
10
Logement 3 chambres - Vue sur mer
Détails de la chambre
1 Grand Lit Double
1 Grand Lit Double
2 Lits Simples
Couchages 6
861 ft²
Vue sur la merBalconClimatisationCuisineCoffre-fortPatioBaignoire à remous
6
Resort Spa Room
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 2
269 ft²
Vue sur le jardinBalconClimatisationCoffre-fortRéfrigérateurPatioBaignoire à remous
3
Ocean Spa Room
Détails de la chambre
1 Grand Lit Double
Couchages 2
269 ft²
Vue sur la merBalconClimatisationCoffre-fortRéfrigérateurPatioBaignoire à remous
Avis des voyageurs sur Peppers Beach Club & Spa
8.3
Très bien
Basé sur 1 062 avis vérifiés
Qui séjourne ici ?
Couples
68%
Familles
28%
Groupes
1%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À Peppers Beach Club & Spa, les clients apprécient le personnel accueillant, les magnifiques piscines de style lagon qui créent une ambiance détendue, ainsi que l'emplacement idéal à Palm Cove, à quelques pas de la plage et des restaurants. Les chambres sont souvent décrites comme spacieuses et confortables.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À Peppers Beach Club & Spa, les clients apprécient le personnel accueillant, les magnifiques piscines de style lagon qui créent une ambiance détendue, ainsi que l'emplacement idéal à Palm Cove, à quelques pas de la plage et des restaurants. Les chambres sont souvent décrites comme spacieuses et confortables.
Les avis soulignent que l'établissement commence à dater, avec un mobilier vieillissant, des équipements usés et quelques problèmes d'entretien. La propreté est généralement bonne, mais inégale, certains signalant de la poussière, des spas de balcon sales, des insectes et d'autres petites négligences. La plupart des bâtiments ne disposent pas d'ascenseur et comportent de nombreux escaliers ; l'ambiance familiale du complexe peut être animée et bruyante ; le Wi-Fi peut être lent ; et il n'y a pas de service d'étage, tandis que les commentaires sur le petit-déjeuner varient de « super » à « répétitif ». Dans l'ensemble, attendez-vous à une expérience de séjour décontractée dans un complexe de gamme moyenne plutôt que d'un luxe raffiné.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines lagunaires et de sérénité, avec un bar dans la piscine, sont largement saluées, et un spa et une salle de sport sont disponibles sur place ; le parking est pratique. Cependant, la plupart des bâtiments ne disposent pas d'ascenseur, et le bar ou le service de la piscine peut être limité ou fermé à certains moments.
Avis de voyageur à ce sujet
10
Emma
26 nov. 2024
·
A séjourné 2 nuits
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
10
Darren
28 nov. 2024
·
A séjourné 3 nuits
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
8
Diana Jane
12 nov. 2025
·
A séjourné 6 nuits
Clean room each day. Well maintained. Choice of pools.
Clean room each day. Well maintained. Choice of pools.
10
Sarah
25 oct. 2024
·
A séjourné 6 nuits
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
8
Sam
24 avr. 2025
·
A séjourné 5 nuits
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
6
Margaret
2 févr. 2026
·
A séjourné 1 nuit
The grounds could be better kept. Washing walls, side walls, better quality towels, more help at pool bar and that was the only bar.
The grounds could be better kept. Washing walls, side walls, better quality towels, more help at pool bar and that was the only bar.
6
Lauren
3 mai 2025
·
A séjourné 7 nuits
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Irene
23 févr. 2023
·
A séjourné 5 nuits
Due to my ability it could have been a lift
Due to my ability it could have been a lift
8
Neena
5 août 2025
·
A séjourné 5 nuits
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
Lauren
31 déc. 2024
·
A séjourné 3 nuits
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les installations propres avec un service de ménage fiable, mais la propreté peut être inégale, avec des signalements de poussière, de spas de balcon sales, d'excréments d'oiseaux, d'insectes/de fourmis et parfois de moisissures ou d'objets non nettoyés.
Avis de voyageur à ce sujet
8
Sue
23 nov. 2025
·
A séjourné 4 nuits
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
8
Emily
19 mars 2025
·
A séjourné 7 nuits
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
4
P
4 mars 2025
·
A séjourné 3 nuits
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
4
Larry
16 déc. 2024
·
A séjourné 4 nuits
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
4
Taylor
12 oct. 2023
·
A séjourné 5 nuits
The place was very tired. Well and truly in need of renovation with the plaster in our toilet room even bubbling off. The bedroom air con didn’t work either and nobody there could repair it. The penthouse outdoor area hadn’t been cleaned from the guests before us. The furniture was very tired as well. Mould in the corners of the shower. It just did not give a good vibe of cleanliness, mainly due to its age and lack of maintenance. It is definitely not worth what they charge but if they can get away with it why not I suppose. It’s very comparable to an average caravan park cabin. Pool area is pretty good but still, I’ve stayed at a Big 4 park that’s better again.
The place was very tired. Well and truly in need of renovation with the plaster in our toilet room even bubbling off. The bedroom air con didn’t work either and nobody there could repair it. The penthouse outdoor area hadn’t been cleaned from the guests before us. The furniture was very tired as well. Mould in the corners of the shower. It just did not give a good vibe of cleanliness, mainly due to its age and lack of maintenance. It is definitely not worth what they charge but if they can get away with it why not I suppose. It’s very comparable to an average caravan park cabin. Pool area is pretty good but still, I’ve stayed at a Big 4 park that’s better again.
8
Lisa
13 janv. 2025
·
A séjourné 7 nuits
We did enjoy our stay But the stairs and no lifts was a killer & the room we had was rather on the small side and there was only one seat on the balcony area but there were 2 of us And the shutters in the room could do with a good clean but overall our stay was nice just a few little things that can easily be fixed / cleaned
We did enjoy our stay But the stairs and no lifts was a killer & the room we had was rather on the small side and there was only one seat on the balcony area but there were 2 of us And the shutters in the room could do with a good clean but overall our stay was nice just a few little things that can easily be fixed / cleaned
6
Lauren
3 mai 2025
·
A séjourné 7 nuits
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Marea
19 juin 2025
·
A séjourné 7 nuits
Apartment very clean and the house keeping service could not be faulted.
Apartment very clean and the house keeping service could not be faulted.
8
Brenda
7 janv. 2026
·
A séjourné 3 nuits
The room was clean, not spotless. Staff were wonderful. It is an old hotel so it was fine. the washer and dryer could of been a bit more clean for use. There was some accumulated dust on fixtures. However i am a neat freak:)
The room was clean, not spotless. Staff were wonderful. It is an old hotel so it was fine. the washer and dryer could of been a bit more clean for use. There was some accumulated dust on fixtures. However i am a neat freak:)
6
Sally
8 févr. 2024
·
A séjourné 3 nuits
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
Staff, breakfast, pools and grounds were lovely. The room was a major let down and expensive for what we got, an Ocean Spa room with a dirty spa and balcony, hardly an ocean more a view of a dirty marquee top. There was sand or something rough in the bed when we slept when we first go in. The bathroom light lit up the whole room so could not be used during the night and there are no block out blinds available only venetian shutters that were set at one angle. We were staying for a special occasion and this was quite a let down. When i mentioned my concerns at check out, I was just told to write a review, seems like a strange way to keep guests returning by inviting poor reviews.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent grandes et confortables, certaines avec balcon ou spa et vue sur l'eau. Cependant, le décor et les équipements sont fréquemment démodés ou usés, le bruit des familles peut se propager et le Wi-Fi peut être lent ; certaines chambres bénéficient de peu de lumière naturelle.
Avis de voyageur à ce sujet
8
Sue
23 nov. 2025
·
A séjourné 4 nuits
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
6
Kevin
16 mars 2025
·
A séjourné 6 nuits
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
6
Julie
7 août 2025
·
A séjourné 3 nuits
We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.
We recently stayed 4 nights. PROS - Loved Palm Cove and the location. Nice bath towels. Trying really hard to think of other things we liked … CONS - I had higher expectations for the price and ratings. Hotel is more 3-4 star family friendly beach hotel - rather than luxury Romantic stay (which is what we had hoped) The place bit tired and worn - including bed, linen, bathroom, shutters etc Rooms were really noisey and lots of families and kids (even outside of school holidays) One picky thing - I wanted to get some clothes laundered and they don’t have laundry/dry cleaning.
8
Juliet
23 sept. 2024
·
A séjourné 7 nuits
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
6
dave
21 juil. 2023
·
A séjourné 1 nuit
Needs a refurb, rooms are old and a lot of stuff didn't work.
Needs a refurb, rooms are old and a lot of stuff didn't work.
8
Colin
30 sept. 2025
·
A séjourné 6 nuits
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
10
Sarah
25 oct. 2024
·
A séjourné 6 nuits
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
6
Lauren
3 mai 2025
·
A séjourné 7 nuits
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
8
Dan
18 juil. 2024
·
A séjourné 1 nuit
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
6
Richard
3 juil. 2024
·
A séjourné 6 nuits
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
Room accessibility was poor due to lack of lift access. Views from room were poor with limited sighting front and back due to trees and car parking. More in-house dining options would be of benefit.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable, serviable et attentionné dans tout l'établissement, avec de nombreuses mentions spéciales à la réception et à la direction. Quelques clients ont signalé des lacunes, telles qu'un accueil froid, des promesses non tenues et un service de bar limité ou lent au bord de la piscine.
Avis de voyageur à ce sujet
10
Lisa
26 mars 2025
·
A séjourné 5 nuits
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
6
Joshua
14 juin 2024
·
A séjourné 1 nuit
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
My third stay (probably last) at the property. Specifically booked the penthouse Jacuzzi room, and was upgraded to a pool room but the pool was unusable because it's too cold in winter. Very disappointed with that as I would have just booked the base room to be unable to use the facilities. Also the 'beach club's vibe is gone, 2 X bar tenders had barely anything to do and prices exhoborant (4 pina coladas are $96) so I can see why. Was told there would be a bottle of wine and drinks vouchers in the room as Accor Silver members. They weren't in there. It would have been better not to say anything if they are not across delivery of these. I think this might be the last time I'll book which is disappointing as the property has so much potential, and my first stay before COVID was terrific.
8
Emily
19 mars 2025
·
A séjourné 7 nuits
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
10
Darren
27 nov. 2025
·
A séjourné 4 nuits
The staff are top shelf and the "holiday vibe" is unbeatable , 2 years in a row will be 3 next year❤️
The staff are top shelf and the "holiday vibe" is unbeatable , 2 years in a row will be 3 next year❤️
4
Kyna
8 oct. 2024
·
A séjourné 3 nuits
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
10
sarah louise
21 janv. 2023
·
A séjourné 7 nuits
I was promised my bag being brought to my room - 3 flights up Waited over an hour then went down and got it myself Good job I’m a fit 50 year old Other than that the staff were absolutely great
I was promised my bag being brought to my room - 3 flights up Waited over an hour then went down and got it myself Good job I’m a fit 50 year old Other than that the staff were absolutely great
8
Luterbacher
11 janv. 2026
·
A séjourné 3 nuits
Zimmer top, Personal sehr freundlich
Zimmer top, Personal sehr freundlich
10
Kate
5 nov. 2024
·
A séjourné 3 nuits
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
10
Patrizia
23 mai 2025
·
A séjourné 2 nuits
very clean and comfortable. great bed, linens and pillows. Staff excellent
very clean and comfortable. great bed, linens and pillows. Staff excellent
8
Sheryn
18 nov. 2025
·
A séjourné 3 nuits
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement à Palm Cove, en face de la plage surveillée et de la promenade, avec un accès facile à pied aux restaurants, aux cafés et aux boutiques ; un bon point de départ pour explorer la région. Certains notent qu'il se trouve de l'autre côté de la route et non directement sur la plage, et l'accès au garage peut être déroutant.
Avis de voyageur à ce sujet
8
Annette
8 oct. 2023
·
A séjourné 4 nuits
Great location on a patrolled beach. Short walk to restaurants, cafes, shops, pub and surf club. Relaxed pace and casual vibe.
Great location on a patrolled beach. Short walk to restaurants, cafes, shops, pub and surf club. Relaxed pace and casual vibe.
8
Colin
30 sept. 2025
·
A séjourné 6 nuits
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
Great location. Great pool area We were in block 6, great apartment but not enough daylight.
10
Brian
14 mai 2023
·
A séjourné 2 nuits
Great spot, plenty of amenities and can’t beat a walk in the jetty
Great spot, plenty of amenities and can’t beat a walk in the jetty
10
Sarah
23 juil. 2025
·
A séjourné 6 nuits
Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.
Wonderful stay over the July school holidays. Perfect location for exploring FNQ and Palm Cove itself.
8
gregory
12 mars 2025
·
A séjourné 4 nuits
Very good hotel just in right place
Very good hotel just in right place
10
Sarah
25 oct. 2024
·
A séjourné 6 nuits
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
10
Emma
29 avr. 2023
·
A séjourné 3 nuits
Beautiful quiet spot within walking to distance to everything. Resort was absolutely beautiful
Beautiful quiet spot within walking to distance to everything. Resort was absolutely beautiful
8
Dan
18 juil. 2024
·
A séjourné 1 nuit
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
Solid beachside choice outside Cairns. Very large suite with all the amenities including full kitchen and laundry room, large terrace with hotter, etc. Nice pool. Separate by a road from the beach, but with the beach in full view, not truly a beachfront property by US standards. Quite affordable by US standards especially considering the size of the suites.
8
Neena
5 août 2025
·
A séjourné 5 nuits
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
gaibriel
15 août 2025
·
A séjourné 5 nuits
Step outside your hotel to the beach and a Smorgasbord of places to eat casual or fine dine loved the location and hotel
Step outside your hotel to the beach and a Smorgasbord of places to eat casual or fine dine loved the location and hotel
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est largement salué pour sa qualité, bien que plusieurs clients aient trouvé le choix répétitif ou moyen lors de séjours plus longs. Le restaurant sur place reçoit des commentaires positifs, mais il n'y a pas de service d'étage, et la disponibilité ou le personnel du bar de la piscine peuvent être limités à certains moments.
Avis de voyageur à ce sujet
8
Sue
23 nov. 2025
·
A séjourné 4 nuits
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
The room was of good size with a nice balcony on the second floor outlooking to the water. There is no lift, so carting bags up and down the staircase was a little heavy going. We also had a balcony spa. Unfortunately, we enjoyed the spa the first evening and it remained uncleaned for the duration of our 4 night stay with a dark brown ring from the water. There was a scourer and cleaning liquid provided inside. The towels were amazing and the bed was very comfortable, with room service each day. There was no bottled water in the room, but a nice water cooler at reception to use with a paper cup. The room's floor was a little dusty around the edges. The staff were very friendly and most helpful. We purchased the buffet breakfast at Peppers the first morning, which was delicious. The main beach pool was amazing, clean and warm. Beach towels were provided. We had drinks and nachos at the "swim up to" seats in the pool. Very nice. We really enjoyed our stay and maybe next time we will have a room with one of the private pools. We also enjoyed a lovely massage during our stay.
8
Emily
19 mars 2025
·
A séjourné 7 nuits
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
10
Patrick
27 janv. 2025
·
A séjourné 3 nuits
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
10
Ryan
24 mai 2025
·
A séjourné 6 nuits
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
6
Lauren
3 mai 2025
·
A séjourné 7 nuits
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
10
Lara
2 nov. 2024
·
A séjourné 2 nuits
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
8
Neena
5 août 2025
·
A séjourné 5 nuits
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
The property is located just opposite the beach with life guards so very easy access to a safe beach. There are plenty of places to eat around. The breakfast options were mostly same everyday so could get a bit repetitive if staying for longer periods. Just be aware that there are no lifts in any of the buildings. So be ready to hike up to 3 levels. We loved our stay there with an easy drive to Cairns but not too far from Port Douglas or other beaches and tourist attractions. My negatives for the property were that the extra beds were not set up even though I had requested the rooms to be ready when we arrive (reaching at 10 pm). We had 4 apartments and the Aircon was on in a couple but the remaining 2 were sweltering hot and took ages to cool down.
10
Lauren
31 déc. 2024
·
A séjourné 3 nuits
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
This was a lovely resort to stay at for Christmas. Breakfast buffet was great, pool side food and drinks were great, room was spacious & clean. We loved the balcony spa and everyone was so friendly. Beach pool was great fun. Really affordable too compared to other beach resorts. The beach itself is not that nice for swimming, so the different pools were great. We also played tennis in the tennis courts (free ball and racket hire at reception). And we hired bikes from the store next door. Lots of great restaurants near by too. Would come back for sure.
8
Sheryn
18 nov. 2025
·
A séjourné 3 nuits
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
I was a bit concerned about this property because of some of the reviews. It's true that the property is a little tired but the price reflects this, things they can control they do very well like the staff and service from the front desk to the the room attendants they are all amazing. The beds are comfortable the linen and towels are quality, the parking is free, the rooms are very clean, the breakfast is fresh and offers an excellent variety. Yes you can struggle to get a pool lounge, find me a resort where this doesn't happen? The location is the best and I would absolutely, hands down, stay again. And just for some perspective, I'm fussy with cleanliness, linen & beds so these were 10/10. Couldn't give a 5 star because the property is a little tired but again the price reflects this.
8
Jessica
20 juil. 2024
·
A séjourné 7 nuits
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Very good pool area, needed a bit more music, but understand it’s close to rooms area. The Gym needs more weights, towels. Breakfast is good, but not much variety if you stay for longer period. Bed and pillows, wasn’t the best for us. Bathroom doors didn’t close properly aswell.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Yan
12 avr. 2025
·
A séjourné 4 nuits
Super Bell endroit, accueillant, patio piscine, resto à proximité, température extra ordinaire.
Super Bell endroit, accueillant, patio piscine, resto à proximité, température extra ordinaire.
10
Patrick
27 janv. 2025
·
A séjourné 3 nuits
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
Sejour parfait, superbe suite vue sur l'océan. Le restaurant, La Mesa, est extraordinaire.
6
Richard
27 sept. 2026
·
A séjourné 4 nuits
Property looks a bit tired and lots of work going on while we were there
Property looks a bit tired and lots of work going on while we were there
10
Brenden
12 août 2026
·
A séjourné 1 nuit
Spa bath very outdated and dirty.
Spa bath very outdated and dirty.
8
Lee-Anne
6 août 2026
·
A séjourné 1 nuit
A little tired but rooms were clean and comfortable. Seemed very family friendly - lots of kids enjoying the beach pool. Great location close to everything Palm Cove has to offer.
A little tired but rooms were clean and comfortable. Seemed very family friendly - lots of kids enjoying the beach pool. Great location close to everything Palm Cove has to offer.
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 00:00
Avant 10:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-05: 273.26462537777707USD
- 2026-11-06: 254.27430751098632USD
- 2026-11-07: 255.61246089385986USD
- 2026-11-08: 219.01114333781433USD
- 2026-11-09: 165.27139657498168USD
- 2026-11-10: 165.45358607304382USD
- 2026-11-11: 158.61832579847717USD
- 2026-11-12: 175.0216888185425USD
- 2026-11-13: 189.64714418710327USD
- 2026-11-14: 204.4987593796234USD
- 2026-11-15: 204.27259955566404USD
- 2026-11-16: 272.28483185128783USD
- 2026-11-17: 246.2405072897186USD
- 2026-11-18: 189.64714418710327USD
- 2026-11-19: 165.64834095039367USD
- 2026-11-20: 175.21016950785827USD
- 2026-11-21: 189.84819025570678USD
- 2026-11-22: 175.0216888185425USD
- 2026-11-23: 165.27139657498168USD
- 2026-11-24: 175.41748976449585USD
- 2026-11-25: 189.64714418710327USD
- 2026-11-26: 175.21016950785827USD
- 2026-11-27: 190.07435007966612USD
- 2026-11-28: 216.14877033993528USD
- 2026-11-29: 165.45358607304382USD
- 2026-11-30: 165.27139657498168USD
- 2026-12-01: 165.27139657498168USD
- 2026-12-02: 165.64834095039367USD
- 2026-12-03: 165.27139657498168USD
- 2026-12-04: 175.46146009039305USD
- 2026-12-05: 175.0216888185425USD
- 2026-12-06: 165.27139657498168USD
- 2026-12-07: 165.45358607304382USD
- 2026-12-08: 165.27139657498168USD
- 2026-12-09: 165.45358607304382USD
- 2026-12-10: 165.68603708825682USD
- 2026-12-11: 189.84819025570678USD
- 2026-12-12: 189.64714418710327USD
- 2026-12-13: 165.45358607304382USD
- 2026-12-14: 165.64834095039367USD
- 2026-12-15: 165.45358607304382USD
- 2026-12-16: 165.68603708825682USD
- 2026-12-17: 165.27139657498168USD
- 2026-12-18: 175.21016950785827USD
- 2026-12-19: 189.64714418710327USD
- 2026-12-20: 190.07435007966612USD
- 2026-12-21: 232.33983116001892USD
- 2026-12-22: 218.7786923226013USD
- 2026-12-23: 273.9194193647461USD
- 2026-12-24: 378.2135297297058USD
- 2026-12-25: 399.7184197373657USD
- 2026-12-26: 362.55795130462644USD
- 2026-12-27: 311.5259162541504USD
- 2026-12-28: 282.90954866944884USD
- 2026-12-29: 311.8651644916992USD
- 2026-12-30: 311.8651644916992USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: NO DATA
- 2027-01-04: NO DATA
- 2027-01-05: NO DATA
L'heure d'arrivée commence à 14:00 L'heure de départ se termine à 10:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Exigences relatives à l'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Les animaux d'assistance sont autorisés ; Les animaux d'assistance sont exemptés de frais/restrictions ; Animaux de compagnie non autorisés ;
Services de la réception
Le départ sans contact est disponible ; Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique. Les clients qui pourraient rencontrer des difficultés avec les escaliers doivent contacter cet établissement à l'avance pour demander une chambre à un étage desservi par ascenseur. Tous les types de chambres Ocean ne sont accessibles que par les escaliers.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit peuvent être requises lors de l'enregistrement pour les frais accessoires ;
Politique relative aux enfants et aux lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios, des terrasses qui peuvent ne pas être adaptés aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Frais pour lit d'appoint : AUD 53.0 par nuit ; Aucun lit bébé n'est disponible
Restauration
Vous pouvez savourer un repas au restaurant La Mesa, qui sert les clients du Peppers Beach Club and Spa - Palm Cove, ou vous arrêter au snack-bar/traiteur. Détendez-vous en fin de journée avec une boisson au bar/salon ou au bar de la piscine.
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Dépôt de garantie : AUD 200 par séjour
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Général
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Aire de pique nique/Tables
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Plongée
Pêche
Canoë
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit