Name: Crowne Plaza Frankfurt Congress Hotel by IHG
Address: Lyoner Strasse 44 -48, Frankfurt, Hessen, Germany, Frankfurt, Hessen, Germany
Rating: 7.8

Guest reviews

7.8

Good

Based on 3,358 verified reviews

Who stays here?

Business

69%

Couple

12%

Family

7%

Group

4%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Crowne Plaza Frankfurt Congress Hotel by IHG draws mixed feedback: travellers appreciate the quiet, transport-linked location near the airport and stadium, generally friendly staff, and spacious rooms, but also note dated facilities, maintenance issues, and inconsistent service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Shailesh

Feb 18, 2026

·

Stayed 5 nights

Check in was bad, all guest were put to hold if they arrived early and allowed check in to all at one time 3.00pm which was chaotic. Breakfast was good. Location is good.

4

Robert

Feb 15, 2026

·

Stayed 1 night

Room was stuffy and hotel quite antiquated. Asked for decaf and they gave my normal coffee. Breakfast was told was too busy so had to come back in 20mins to order an omelette. Joke and very poor service. Some areas great service but other atrocious. Wouldn’t ever stay there again and overpriced too.

10

MAYRA

Feb 12, 2026

·

Stayed 4 nights

EXCELENT

4

KHALED

Feb 9, 2026

·

Stayed 4 nights

The Wi-Fi system so bad And the service is so bad also

6

Rajesh

Feb 8, 2026

·

Stayed 2 nights

Better service, service was just average

Lyoner Strasse 44 -48, Frankfurt, Hessen, Germany

Location

Located in Frankfurt (Frankfurt am Main Süd), Crowne Plaza Frankfurt Congress Hotel by IHG is within a 10-minute drive of Gateway Gardens and Deutsche Bank Park. This luxury hotel is 6 mi (9.7 km) from Frankfurt Trade Fair and 3.9 mi (6.2 km) from Frankfurt Christmas Market.

Frankfurter Golf Club(0.5 miles)

Frankfurt City Forest(1.4 miles)

Deutsche Bank Park(1.4 miles)

Financial District(1.9 miles)

University Hospital Frankfurt(2.2 miles)

Klinikum der Johann Wolfgang Goethe-Universität Frankfurt am Main Zentrum der Inneren Medizin: Medizinische Klinik II(2.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 23 per day, which includes in/out privileges. Valet parking is also offered. Reservations are not required.

Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee of approximately EUR 19 for adults and EUR 13.25 for children.

Pets are allowed at the hotel with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

Check-in time is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

The hotel is located in Frankfurt (Frankfurt am Main Süd), within a 10-minute drive of Gateway Gardens and Deutsche Bank Park. It is approximately 3.9 miles (6.2 km) from the Frankfurt Christmas Market and 6 miles (9.7 km) from the Frankfurt Trade Fair.

One child 12 years old or younger can stay free when occupying the parent or guardian's room using existing bedding.

Crowne Plaza Frankfurt Congress Hotel by IHG

Amenities

Property description

Book on Vio

Guest reviews