Schlosshotel Karlsruhe

Hotel histórico en Karlsruhe, impecablemente cuidado. todo el personal muy atento. Limpieza eficiente.

Bra frukost, mycket grönsaker och stor variation,

Amazing staff quirky hotel in a wonderful location

Ok

. It was terrible, especially considering the high price. Moreover, I stayed on Christmas Eve and New Year’s Eve, yet they only allowed a one-hour late checkout, and I had to pay €25 for each additional hour. The room was cold and did not have a kettle or a fridge. The staff was not familiar with the reservation system. When I checked in, even though I had prepaid, she told me that I had not paid and that I needed to pay again. After she asked her colleague, he apologized for the misunderstanding. When I checked out, they did not ask how my stay was; they only seemed focused on getting guests checked out. I would not recommend anyone to stay there.