Hotel Capitol Kuala Lumpur

The hotel location is great for dining and shopping. It is walkable distance to Pavilion, Alor night street, Berjaya Time Square and other malls in Bukit Bintang. Free parking is also a plus for staying in this hotel.

I've been staying in this hotel a few times, but this time seems they're a bit understaffed since there are some things going on.. No staff helped us to bring the luggage, testing the fire alarm in the middle of the night and the next day a few times when we're sleeping, one lift undergoing repair, the basin stucks, etc.. Hope they'll improve since it's been a good location to stay

立地周辺治安はあまり良くないがガードマンが常時1人外で監視してるので見通しもよく比較的安全です。スタッフの対応態度も良く説明も丁寧。エレベーターも数機あり待たされる事もなくすぐ来る。部屋はクイーンズベッドの部屋でしたがベッドメイキングも良く臭いや湿気もなく快適。アメニティは海外どこも同じだが少なくタオルはバスタオルだけ洗髪グッズや歯磨きや綿棒なども当然ない。ただシャワー水圧だけは以上に強い。全部ガラス張りの窓は二重になってるが通り側だったのでストリートライブが夜中まで聞こえる。冷蔵庫も機能してウェルカムドリンク水もあり満足出来る施設です。

pillow and covers stained and smell. bathroom tower also smell. WiFi does not have security password thus hackable by hackers !!!

The hotel is located well for all the things we needed. Clean, comfortable room with good facilities. Only downside was the noise from the lifts which was quite noticeable.

Room 1309 , standing shower area with lots of fungus n mould, carpet very dirty and sticky. But good water pressure. 1505 is still the best room i ever stay eventhough it is a smoking room but no smell at all commented by me as a asthmatic patience. Great reception service - the young lady checked me in is very passionate and helpful. Same to the lady checked me out. See u guys again in coming week

Despite a smoking floor, but the room i stayed in without any trace of smoke nor cigarette smell. Great job to Somir the housekeeping staff always exceed my expectation on room Cleanliness. I will be keep coming. The ONLY problem i face is the water pressure in 1509, the standing shower is not strong as 1209 as well as the feet washing tap. I coming back soon.

Very nice staff. Need to update connectivity options for charging devices in rooms. Also clean toilets and showers more thoroughly. We could hear the elevator from the bedroom.

周辺は繁華街なので夜遅くまで路上ライブなどで少し騒がしですが、隣がコンビニだったり非常に便利な立地です。シャワーのお湯の出も良かったです。

Mycket dålig frukost. Hissen störde. En dag glömde man bort att städa rummet. Rekommenderas INTE. Bodde där en gång för ca 10 år sedan och då var det ok.

Room very dirty , bed sheet all stain. But becaus eif front office staff tahts y im keep coming back

Good location to night markets and shopping malls and accessible to MRT. Info is dirty bathrooms facilities.

Room wasn’t in a good clean. There are so many hair (short, long and eye lashes) all over bathroom’s floor. Carpet is too much dirt and full of stains. They don’t vacuum or clean it properly after guest.

Second time staying at this hotel. Decided to stay here again as we were attending a concert at sungei wang and the hotel is just beside it. Hotel is old but works fine. Was given a smoking room as no non smoking was available but thankfully the smell wasnt too strong. We could hear the lift going up and down even thou our room was at the corner. We could hear the street noises as it was a lively street with buskers and food vendors. They stop around 1am daily. Will recommend light sleepers to bring ear plugs. Room was somewhat clean but as the hotel is very old, the carpet is dirty and no room slippers were provided. The toilet was clean and big. Will reccomend this hotel for non fussy people because as mentioned, it is old but still functioning well.

Despite a smoking floor, but the room i stayed in without any trace of smoke nor cigarette smell. Great job to Somir the housekeeping staff always exceed my expectation on room Cleanliness. I will be keep coming. The ONLY problem i face is the water pressure in 1509, the standing shower is not strong as 1209 as well as the feet washing tap. I coming back soon.

Clean room, quiet & spacious. Ease to travel around as walking distance to MRT station and shopping malls.

Carpet not vacuum. Dirty stain towels, bathroom start growing mold as well as the shower curtain. Bed still not the same size, my leg was tangling if i lay horizontally. Water pressure been adjusted to low at feet washing tap…. The toilet seat moving not fixed 2 different stay. Long women hair found on all bath towel handtowel Luckily Air cond good

Mould grown on toilet , a lots of women hair on the bath towel hand towel even bed sheet. To my surprise, housekeeping staff using towels to dry up the toilet bowl n floor without cleaning the floor with chemicals, no vacuuming at all…. Not coming back unless it is necessary, despite i have checked in more than 10 nights for past month. Bed size changed but didn't admit, i have been staying in 1509 many times so dont tell ur front desk staff no bed was changed, making front desk staff looks bad with wrong info! The only things keep me repeating coming back is ur front desk staff!

新しくはないが清潔でコンディション良く維持されており、街の中心部で便利な場所で快適です。3軒ほど隣りがセブンイレブンですが、マレーシアの法律で夜9時以降はアルコール類の販売が禁止なのは要注意です。

The most dirty room I’ve ever been. Stains and dust all over the carpet. I found hairs and hairs and hairs on bathroom’s floor. Hair dryer didn’t work, fridge was too old. They need a major maintenance asap. Very noisy at night even I stay at 12th floor still hear everything from the street.

Property is very convenient for night market and also taxi. Good shopping and eating places close by. Property condition is not great as it is shown in photos. One can get a view of KL tower as well as Twin towers from the room. It is bit noisy in the night due to night activities in the night market. It goes on till midnight.

After reading the reviews we were excited to be staying at the Hotel Capitol in Kuala Lumpur. We booked a premium room for a treat. Well this place is a dump. Check in was slow. Only one staff member was checking people in. Took 30 min and we were second in line. Room on the 18th floor. The View was excellent. The room itself was very dated. The carpet was so dirty that you could see paths where people walked. Behind the door was a thick layer of dirt, lint, just filth. The door to the room had a 1.5" gap under the door. Black mold on the floor moldings. You could feel the springs in the bed. Layer of dust on everything. One plug in for the whole room. It was nothing like presented in the pictures. The toilet wouldn\'t flush. So we went to the front desk since the in-room phone has no numbers on the buttons. The girl at the front desk tried to explain to us how to flush it. Really? She said she will send someone up to show us how to use it! A guy came up and yup it doesn\'t flush. He spent half an hour to get it to sort of flush. The whole hotel has a real musty smell. Looks like it was built in the 70\'s and hasn\'t been updated at all. Old wood paneling. The building would be condemned in western county. The fire sprinkler heads are mostly busted off. No maintenance at all. The elevator button didn\'t work for the first day. You had to wait for someone to get off at your floor so you could go back down. Or take the stairs to the next level to push

KLタワーとツインタワーの両方が見える高層階の部屋で景色は最高だった。フェイスタオル、歯ブラシは無いが持参していたので問題なかった。年末の週末に宿泊したら午前２時頃まで大通りの路上ライブの音が響いたので耳栓をして寝た。ホテルの隣にセブンイレブンやショッピングモールもありとても便利だった。

Second time staying at this hotel. Decided to stay here again as we were attending a concert at sungei wang and the hotel is just beside it. Hotel is old but works fine. Was given a smoking room as no non smoking was available but thankfully the smell wasnt too strong. We could hear the lift going up and down even thou our room was at the corner. We could hear the street noises as it was a lively street with buskers and food vendors. They stop around 1am daily. Will recommend light sleepers to bring ear plugs. Room was somewhat clean but as the hotel is very old, the carpet is dirty and no room slippers were provided. The toilet was clean and big. Will reccomend this hotel for non fussy people because as mentioned, it is old but still functioning well.

The hotel is located well for all the things we needed. Clean, comfortable room with good facilities. Only downside was the noise from the lifts which was quite noticeable.

Hotel CaPitol was a nice hotel, centrally located not too far walking from Petronius towers. Room was comfortable, great view from 17th floor room. Front desk staff was very helpful in arranging transportation while there and back to the airport. Bathroom in hotels have Venetian blinds as do room windows. Lots of neon signs outside created blinking lights in the room, not a major issue.

Clean room, quiet & spacious. Ease to travel around as walking distance to MRT station and shopping malls.

Comfortable, well-located hotel. Friendly staff. Large room with great views. Lovely, comfortable beds. Great restaurant.

Very nice staff. Need to update connectivity options for charging devices in rooms. Also clean toilets and showers more thoroughly. We could hear the elevator from the bedroom.

Stayed many times before but this is the first time since covid. All looking a bit tired

Staffs not friendly

After reading the reviews we were excited to be staying at the Hotel Capitol in Kuala Lumpur. We booked a premium room for a treat. Well this place is a dump. Check in was slow. Only one staff member was checking people in. Took 30 min and we were second in line. Room on the 18th floor. The View was excellent. The room itself was very dated. The carpet was so dirty that you could see paths where people walked. Behind the door was a thick layer of dirt, lint, just filth. The door to the room had a 1.5" gap under the door. Black mold on the floor moldings. You could feel the springs in the bed. Layer of dust on everything. One plug in for the whole room. It was nothing like presented in the pictures. The toilet wouldn\'t flush. So we went to the front desk since the in-room phone has no numbers on the buttons. The girl at the front desk tried to explain to us how to flush it. Really? She said she will send someone up to show us how to use it! A guy came up and yup it doesn\'t flush. He spent half an hour to get it to sort of flush. The whole hotel has a real musty smell. Looks like it was built in the 70\'s and hasn\'t been updated at all. Old wood paneling. The building would be condemned in western county. The fire sprinkler heads are mostly busted off. No maintenance at all. The elevator button didn\'t work for the first day. You had to wait for someone to get off at your floor so you could go back down. Or take the stairs to the next level to push

Rooms are not very clean. And some of the staffs are not friendly.

Staff were courteous and helpful with enquiries.

The staff were super friendly and helpful.

Wonderful hotel with polite, co-operative and friendly staff.

Hotel CaPitol was a nice hotel, centrally located not too far walking from Petronius towers. Room was comfortable, great view from 17th floor room. Front desk staff was very helpful in arranging transportation while there and back to the airport. Bathroom in hotels have Venetian blinds as do room windows. Lots of neon signs outside created blinking lights in the room, not a major issue.

I like that the hotel staff are very friendly. We arrived 12 pm and they allowed us to check in early as there are available clean room. Hotel manager told us they will give the room as long as available and not ask customers to wait till 3pm. Highly recommended as hotel is ideally located too.

reception could have been more friendly

Good location. Helpful and reactive staff.

Property is very convenient for night market and also taxi. Good shopping and eating places close by. Property condition is not great as it is shown in photos. One can get a view of KL tower as well as Twin towers from the room. It is bit noisy in the night due to night activities in the night market. It goes on till midnight.

公共交通機関へのアクセスが至便、ショッピングセンターがたくさん

The hotel location is great for dining and shopping. It is walkable distance to Pavilion, Alor night street, Berjaya Time Square and other malls in Bukit Bintang. Free parking is also a plus for staying in this hotel.

The hotel is right in the centre of KL with everything either with in a short walk or there are lots of public transport options if you are going further a field.

Clean room, quiet & spacious. Ease to travel around as walking distance to MRT station and shopping malls.

Too much traffic

Just in front of low yat plaza. Very convenient.

Near MRT station and lots of places nearby for food.

Continently located near MRT and LRT

The area outside the hotel not really user friendly to pedestrians. While it deters illegal parking, it makes it inconvenient to get across the road.

Property is very convenient for night market and also taxi. Good shopping and eating places close by. Property condition is not great as it is shown in photos. One can get a view of KL tower as well as Twin towers from the room. It is bit noisy in the night due to night activities in the night market. It goes on till midnight.

Good value. No frills. Excellent breakfast. Convenient location metro 100m

The hotel location is great for dining and shopping. It is walkable distance to Pavilion, Alor night street, Berjaya Time Square and other malls in Bukit Bintang. Free parking is also a plus for staying in this hotel.

Comfortable, well-located hotel. Friendly staff. Large room with great views. Lovely, comfortable beds. Great restaurant.

Good stay and good food

Bra läge. Undermålig frukost. Luftkonditioneringen som inte gick att reglera.

Near MRT station and lots of places nearby for food.

Mycket dålig frukost. Hissen störde. En dag glömde man bort att städa rummet. Rekommenderas INTE. Bodde där en gång för ca 10 år sedan och då var det ok.