Name: Strand Palace
Address: 372 Strand, Londra, Greater London (provincia), GB
Price range: 191 USD–584 USD per night
Rating: 8.53

Cosa pensano gli ospiti

All'Hotel Strand Palace, i viaggiatori lodano costantemente la posizione centrale nel quartiere di Covent Garden e la cordialità ed efficienza del personale, notando però l'atmosfera grande e affollata dell'hotel, con code al check-in e ascensori lenti o fuori servizio nelle ore di punta.

Le camere sono pulite e moderne ma spesso piccole, con bagni compatti e occasionali problemi come bassa pressione dell'acqua, controllo della temperatura, pareti sottili o vista limitata. La colazione e i bar e il ristorante in loco sono molto apprezzati per la varietà e la qualità, anche se alcuni menzionano un caffè nella media e code nel fine settimana. Nel complesso, aspettatevi una base pulita, centralmente situata, con aree comuni vivaci e camere compatte.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

I bar e il ristorante in loco sono popolari e gli accorgimenti ecologici, come le stazioni di rifornimento dell'acqua, sono apprezzati; tuttavia, le aree comuni risultano affollate e gli ascensori sono spesso lenti o parzialmente fuori servizio.

Recensioni degli ospiti correlate

10

Karen

16 apr 2025

·

Soggiorno di 3 notti

Best location on the Strand, close to Covent Garden, Traflagar Sq etc...best G&T at the Gin Palace

6

Juha-Matti

8 nov 2025

·

Soggiorno di 2 notti

Public areas are really nice and friendly staff, but difficult to find the room as hotel is like a labyrinth. If you have your room in the higher floors be prepared that it takes time to get there. World slowest elevators and the labyrinth is challenging combination.

10

Kathryn

10 ago 2025

·

Soggiorno di 1 notte

Single rooms are small but nicely contains everything you need. Bed was comfy and like small reading light by the bed. Also like hotel has introduced refillable water bottles in rooms and plenty of water bottle fountains.

10

Melissa

26 set 2025

·

Soggiorno di 4 notti

Great location. Walking distance to many attractions and public transportation. Room was clean, bed was super comfortable, shower had good water pressure. Cost of breakfast was reasonable, especially when paired with coupon for skipping housekeeping. Water refill stations by elevators were very convenient. Fantastic hotel. Would definitely stay there again.

4

Edward

30 ott 2025

·

Soggiorno di 2 notti

Clean room although mould in several areas on the bathroom. Shower had very low water pressure meaning washing hair was not easy. Only 2 lifts working so sometimes had to wait 20 mins for a lift - not good enough for a wheelchair user. We had to use a different lift and then drag ourselves up the stairs on two occasions.

10

Ahmed

26 lug 2025

·

Soggiorno di 4 notti

Excellent facility with a great 24hr gym. The staff were all fantastic always with a smile on their faces. The breakfast was great - but the coffee needs some work! It was close to many wonderful sites in London Will definitely return!

8

Keith

2 mag 2025

·

Soggiorno di 2 notti

Excellent location, bed amazing, but lifts difficult…1out of order for duration of our stay

10

g

3 ago 2025

·

Soggiorno di 1 notte

Cocktails and food were great. Staff were extremely professional and polite

10

Stephen

31 ott 2025

·

Soggiorno di 1 notte

Bright clean rooms. Really friendly helpful colleagues. Brilliant cocktail bar and fantastic food.

8

Alexia

26 ago 2025

·

Soggiorno di 3 notti

The Strand Palace was well located and within easy walking distance of many of London’s attractions, a great perk for exploring the city. Charing Cross station is just a five-minute walk away, making it easy to arrive by train and avoid spending too much money on taxis. The hotel itself was clean and well-equipped with all the necessary amenities (breakfast is available for an additional £15 per person, which is worth it), and the staff were all great. There were a few drawbacks. The rooms were on the smaller side, though this was hardly an issue as we spent most of our time out and about. The lifts were extremely slow, with only three serving hundreds of rooms, and one was out of order for most of our stay. Our check-in experience was also frustrating: we were initially offered the wrong room, and the one we were eventually given was already occupied, which was exhausting after a long day. Despite these inconveniences, we thoroughly enjoyed our stay and found the Strand Palace to be an excellent base for a London visit.

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Pulizia

Le recensioni descrivono frequentemente le camere e le aree comuni come pulite o immacolate, con alcune segnalazioni di odori in bagno, muffa nelle fughe o disattenzione nelle pulizie.

Recensioni degli ospiti correlate

6

Lynette

30 set 2025

·

Soggiorno di 5 notti

Very convenient location, friendly staff. Room was clean but very small and dated. Had an issue with the toilet that was not completely resolved, resulting in noise. On one occasion we left tag on door to not clean room, returned to find the room partially cleaned and the door left ajar so that anyone could have pushed it open and entered.

4

Matthew

27 ott 2025

·

Soggiorno di 1 notte

Shower water pressure was poor. Shower grout was mouldy. Shower gel was water. Small room for the price.

2

Jezzell Prime

30 lug 2025

·

Soggiorno di 2 notti

I was very disappointed with my stay at this hotel. Upon checking in, the bathroom had a strong, unpleasant odor and the towels smelled like vinegar. I immediately brought this to the staff’s attention, but instead of offering a proper solution such as changing the towels or cleaning the room, they simply offered me an air freshener. This is unacceptable for a hotel stay, especially at check-in when the room should be in its best condition. A more proactive approach and better customer service would have made a huge difference. Unfortunately, this experience left a negative impression and I will likely consider other options next time.

10

Beverly

19 ott 2025

·

Soggiorno di 2 notti

Amazing hotel, spotless and such friendly staff. Will definitely return.

4

Edward

30 ott 2025

·

Soggiorno di 2 notti

Clean room although mould in several areas on the bathroom. Shower had very low water pressure meaning washing hair was not easy. Only 2 lifts working so sometimes had to wait 20 mins for a lift - not good enough for a wheelchair user. We had to use a different lift and then drag ourselves up the stairs on two occasions.

10

Clint

16 nov 2025

·

Soggiorno di 3 notti

Impressed by cleanliness of room--bathroom seemed brand-new. Breakfast buffet had many options, every table received its own carafe of brewed coffee. Staff was very friendly. Would highly recommend.

10

Edward

17 ott 2025

·

Soggiorno di 3 notti

A very clean, spacious and comfortable room. Excellent WiFi, great location in Covent Garden, very walkable to all sights, restaurants and shopping. Great staff.

8

Duncan

24 nov 2025

·

Soggiorno di 1 notte

Clean and comfy

10

Christine

2 ott 2025

·

Soggiorno di 1 notte

Very clean

10

Johnny Helge

17 nov 2025

·

Soggiorno di 4 notti

Overall a great stay. The hotell is clean and very centrally located. The personell was friendly and helpful.

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Camere

Moderno e confortevole ma spesso molto piccolo, con bagni e layout ristretti (ad esempio, letti contro le pareti), insonorizzazione e vista variabili e occasionali problemi di pressione dell'acqua o controllo della temperatura; i letti sono spesso elogiati.

Recensioni degli ospiti correlate

4

Matthew

27 ott 2025

·

Soggiorno di 1 notte

Shower water pressure was poor. Shower grout was mouldy. Shower gel was water. Small room for the price.

8

John

5 lug 2025

·

Soggiorno di 2 notti

Room small considering it was supposed to be a queen room. Had to move furnature to use wardrobe or fridge. Bathroom small, toilet too close to wall and shelf directly above.

6

Robert

21 nov 2025

·

Soggiorno di 2 notti

Nice hotel with friendly staff. But very small room, with small bed and the toulet wasn't clean.

10

John

10 nov 2025

·

Soggiorno di 1 notte

Impossible to open/shut the window. AC slightly noisy. No chairs in the room. Otherwise, we were very pleased with our stay.

8

Najwa

2 ago 2025

·

Soggiorno di 2 notti

I stayed in a classic single room with a twin bed and it was great. The room was nice, the bed was comfortable, and there are shutters for the window to block the light for an amazing sleep. One word of caution, if you are tall, the shower in the single rooms might be really tight. While the breakfast is convenient, it is not great, honestly. You’re better off going elsewhere. All in all though, a great, walkable place to stay close to everything!

6

Jaime

8 nov 2025

·

Soggiorno di 5 notti

Staff courteous, room temperature was hard to control, either cold and humid or warm and stale air, no flow. A lot of street noise through drafty windows. Elevators limited, one out of order 3 from the 5 days! Breakfast poor!

6

Jonathan

24 nov 2025

·

Soggiorno di 1 notte

Very small room, bed shoved up against the wall meant access from one side only, 6th floor

10

Judith R.

28 ott 2025

·

Soggiorno di 4 notti

Great location and quiet in the room, fabulous bed

6

Catherine

19 nov 2025

·

Soggiorno di 1 notte

Staff lovely but room too small for 2 people. Should be classed as a single room. No chair or table to be able to sit on or work at.

8

Amanda

21 ago 2025

·

Soggiorno di 2 notti

The first room I checked into had a terrible man in the room next door- shouting and kicking the shared wall. Security did not hear anything, so I requested a change of room. Staff quickly took care of that, which I appreciate, but the next room had a lot of hallway noise- doors slamming, some kind of cool structure in a room nearby. For such a nice hotel in a convenient tourist location, and for what I paid for the room, I’d have expected it to be a little quieter and frankly a little nicer.

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Servizio

Il personale è ampiamente descritto come cordiale e disponibile, con un efficiente deposito bagagli e riparazioni rapide; le critiche ricorrenti includono lunghe code al check-in o camere non pronte, follow-up incoerenti e occasionali problemi di fatturazione o comunicazione.

Recensioni degli ospiti correlate

6

Jayne

8 nov 2025

·

Soggiorno di 1 notte

We had a nice time however check in was really difficult. They required physical ID which I didn’t have on me. I am from the UK and have never been asked for this before to check in to a hotel in my own country. They also tried to charge us for breakfast when I clearly showed my booking information staring breakfast was included. I was told to ‘wait’ whilst they obtained authorisation from elsewhere. We’ve stayed here before. I think it’s gone downhill with customer service.

10

Keith

1 nov 2025

·

Soggiorno di 1 notte

Excellent service throughout. Fantastic location. Nothing is too much trouble.

6

Siobhan

29 ago 2025

·

Soggiorno di 2 notti

Very disappointing stay at the Strand Palace (22–24 August). I’ve stayed here five years in a row, but this time the experience was poor from start to finish. Check-in queues were extremely long, with only 2 of 5 desks staffed, and neither of my rooms were ready after the 3pm check-in time. Staff showed no empathy when I explained I had an elderly parent with me. The first night was disrupted by loud neighbours until at least 2am, and although security attended, no one followed up. Finally, the view from the room was a brick wall, which felt very careless given I’d booked two rooms. Overall, the service fell far short of previous visits, and I left feeling let down and exhausted.

8

Martin

1 nov 2025

·

Soggiorno di 1 notte

Check in was busy but the queue moved fairly quickly. I asked for a quiet room and although it was away from the road, there was noise from an air conditioning unit. When I got to my room the tv did not work, after a call to reception the issue was resolved by one of the maintenance team but it was a bit of an inconvenience

10

Arlene

3 ago 2025

·

Soggiorno di 1 notte

Excellent service. Hotel clean and staff very helpful.

10

Nicola

11 mag 2025

·

Soggiorno di 1 notte

Absolutely fantastic stay from start to finish. We were greeted my Joseph the porter when we arrived and was helped with everything we needed. The staff were truly amazing nothing was too much trouble, very clean & tidy, room very comfortable and food and drinks were lovely. Highly recommended we shall return

8

pauline

2 ott 2025

·

Soggiorno di 1 notte

Great central location for London. Huge hotel with plenty of rooms, early check-in was not a problem for them. Staff extremely helpful and were happy to hold onto our cases for the rest of the day after we had checked out.

10

Rhonda

24 ott 2025

·

Soggiorno di 3 notti

Location was great for going to the theater which was why we were there! Excellent front desk and everyone was super helpful. Would stay again!

8

Dawn

20 set 2025

·

Soggiorno di 8 notti

It took 3 trips to the front desk on check-in to get a working key. We left the placard on the door to have the room cleaned, went out for about 6 hours and came back to find the room had not been cleaned. We had to contact the front desk to have it done, at one point, needing to actually go to the front desk, since no one was answering the phone, either in housekeeping or reception. The day before we checked out, we opted to have a light breakfast in their "Gin Palace" room. The menu stated there was a breakfast deal of any coffee and one pastry or any coffee and one sandwich, which is what we had. When I got the bill, we had been charged separately for each item and I needed to ask for the bill to be corrected. It's a shame because the hotel is lovely and the location's ideal, but I feel we should have been offered a free drink or SOMETHING for the poor services. That would be the classy thing to do. And we paid top dollar, since we had a more expensive room. Meanwhile, our friends were staying around the corner at the Waldorf Hilton. They had a problem with the electricity and had to move to another room. They were greeted with a fruit basket and given 4 free drinks for their trouble. I thought to speak with the manager, but opted not to, as I am not one to be a "complainer". but I feel that the staff should have taken the reins on this.

8

Mark

16 nov 2025

·

Soggiorno di 1 notte

Receptionist needed some customer service skills on check in. He wasnt welcoming. Also yold me a security fee was being charged to my account? Whats that all about. It wasnt explained. Everything else was good

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Posizione

Eccezionalmente centrale per Covent Garden, teatri e mezzi di trasporto, con la maggior parte delle attrazioni raggiungibili a piedi; alcuni ospiti hanno notato rumore di strada in alcune camere.

Recensioni degli ospiti correlate

10

Jennifer

23 nov 2025

·

Soggiorno di 1 notte

Everything was as I had expected, it is a reliable, comfortable, hotel. The service is excellent, and the breakfast is the best you'll find anywhere for quality and variety. It is my first choice for a stay in London, the location is ideal for seeing many of the main sights on foot, and of course has plenty of public transport. It's close proximity to Covent Garden, and the Opera House, is a real bonus too. I highly recommend the Strand Palace Hotel.

10

Frances

31 lug 2025

·

Soggiorno di 5 notti

Great location, very clean, friendly staff. Great tube options making it very easy to get around. Direct tube from Heathrow to Covent Garden and its a short walk to hotel.

8

L Lee

2 ago 2025

·

Soggiorno di 1 notte

The Strand Palace Hotel is a very nice hotel in a great location along the Strand - within walking distance to the Charing Cross rail station and other places of interest such as the Somerset House. Oddly, they could not link my extra night booking to my original … so I had to check out and back in!

10

Paul

21 lug 2025

·

Soggiorno di 7 notti

Super convenient location close to Covent Station (Piccadilly line) from Heathrow. Walkable to Thames Bridges (but not Tower Bridge - easy Tube ride away), Trafalgar Square, Piccadilly Circus, Buckingham Palace, Big Ben, Westminster Abbey, etc. Rooms are air conditioned if very hot outside and a typical European size - cozy but functional. Excellent restaurant on ground floor. Coal Hole Pub is right across the street - Sunday Roast Beef was the best!

10

Samantha

6 ago 2025

·

Soggiorno di 1 notte

Location for the theatres was perfect , we were welcomed by the doorman who carried our bags up the lobby for us, very clean and modern

10

Francisco

19 ott 2025

·

Soggiorno di 1 notte

My stay at Strand Palace Hotel was excellent. Everything about the room was perfect, and the location was terrific, especially for if you are seeing any theatre productions.

10

Ronny

30 nov 2025

·

Soggiorno di 2 notti

Excelent location

10

Edward

17 ott 2025

·

Soggiorno di 3 notti

A very clean, spacious and comfortable room. Excellent WiFi, great location in Covent Garden, very walkable to all sights, restaurants and shopping. Great staff.

10

Rhonda

24 ott 2025

·

Soggiorno di 3 notti

Location was great for going to the theater which was why we were there! Excellent front desk and everyone was super helpful. Would stay again!

10

Serena

25 apr 2025

·

Soggiorno di 1 notte

Great location! Would definitely stay here again

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Ristorazione

La colazione e il bar/ristorante in loco sono spesso elogiati per la varietà e la qualità, ma diverse recensioni citano code nel fine settimana, colli di bottiglia nell'impiattamento, un caffè nella media e prezzi più alti rispetto ai caffè nelle vicinanze.

Recensioni degli ospiti correlate

10

Jennifer

23 nov 2025

·

Soggiorno di 1 notte

Everything was as I had expected, it is a reliable, comfortable, hotel. The service is excellent, and the breakfast is the best you'll find anywhere for quality and variety. It is my first choice for a stay in London, the location is ideal for seeing many of the main sights on foot, and of course has plenty of public transport. It's close proximity to Covent Garden, and the Opera House, is a real bonus too. I highly recommend the Strand Palace Hotel.

8

Najwa

2 ago 2025

·

Soggiorno di 2 notti

I stayed in a classic single room with a twin bed and it was great. The room was nice, the bed was comfortable, and there are shutters for the window to block the light for an amazing sleep. One word of caution, if you are tall, the shower in the single rooms might be really tight. While the breakfast is convenient, it is not great, honestly. You’re better off going elsewhere. All in all though, a great, walkable place to stay close to everything!

10

Sofia

23 nov 2025

·

Soggiorno di 4 notti

Fresh breakfast, but long wait lines on weekends. Otherwise great. Good hot options as well.

10

Ian

13 ago 2025

·

Soggiorno di 2 notti

The Strand Palace Hotel was an excellent stay, beds comfortable, rooms lovely, staff amazing and wow what a lovely breakfast. We were lucky enough to eat in the Haxells restaurant one evening and had an amazing steak! We would recommend anyone to stay here, not the cheapest hotel but well worth the extra to stay here. Great central location, and even though on the Strand the windows sound deadening wooden shutters were great at noise cancellation and blacked out the room.

10

Ahmed

26 lug 2025

·

Soggiorno di 4 notti

Excellent facility with a great 24hr gym. The staff were all fantastic always with a smile on their faces. The breakfast was great - but the coffee needs some work! It was close to many wonderful sites in London Will definitely return!

10

Matti

27 ott 2025

·

Soggiorno di 1 notte

Good service | Great Breakfast | Quiet room at the back of the hotel

6

Sean

15 nov 2025

·

Soggiorno di 1 notte

Breakfast! The Strand needs to go back to self service! One chef plating your selected items is ridiculous, guessing they are trying to limit how much food you take however as a result to this, the queue to get food was at 8am at least 20 people waiting, When I left there was probably another 30 people waiting for a table. Not very good!!

6

Darren

29 ott 2025

·

Soggiorno di 1 notte

We were excited to stay at a prestigious London Hotel.. However the Strand Palace is pretty much a TravelLodge in disguise.. Breakfast is expensive, pretty poor and non refundable. Walk out to the street, turn left and two doors down you can find a wonderful cafe with what looked like a fantastic breakfast for less...

10

Stephen

31 ott 2025

·

Soggiorno di 1 notte

Bright clean rooms. Really friendly helpful colleagues. Brilliant cocktail bar and fantastic food.

10

Marcos

17 nov 2025

·

Soggiorno di 4 notti

The hotel is really nice and the staff stands out. Fabulous breakfast. Will definitely stay again.

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Mese	Prezzo medio
gennaio	185 USD
febbraio	196 USD
marzo	211 USD
aprile	236 USD
maggio	261 USD
giugno	303 USD
luglio	296 USD
agosto	215 USD
settembre	315 USD
ottobre	292 USD
novembre	285 USD
dicembre	285 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $369	20 $520	21 $383	22 $250	23 $234	24 $341
25 $202	26 $270	27 $370	28 $340	29 $286	30 $288	31 $328

dom	lun	mar	mer	gio	ven	sab
1 $191	2 $362	3 $500	4 $458	5 $311	6 $324	7 $446
8 $206	9 $395	10 $480	11 $442	12 $336	13 $325	14 $447
15 $225	16 $537	17 $584	18 $513	19 $354	20 $348	21 $309
22 $216	23 $301	24 $388	25 $418	26 $380	27 $462	28 $496
29 $233	30 $316

Strand Palace

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Posizione

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Superior King

Deluxe Studio King

Superior Double Room

Superior Twin

Superior King View

Superior Single

Cosy Double

Deluxe Studio Double

Cosy Single

Recensioni degli ospiti su Strand Palace

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Cosa pensano gli ospiti

Politiche della struttura

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