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H10 Puerta de Alcalá

233 US$

/ noche

Promedio para noviembre

H10 Puerta de Alcalá - Image 1

H10 Puerta de Alcalá - Habitación

H10 Puerta de Alcalá - Habitación

H10 Puerta de Alcalá - Vistas desde la habitación

H10 Puerta de Alcalá - Recepción

Precios para H10 Puerta de Alcalá

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233 US$

/ noche

Promedio para noviembre

Precios medios mensuales

En H10 Puerta de Alcalá, los precios por noche son de 166 US$ de media en el mes más barato (agosto) y de 385 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en H10 Puerta de Alcalá por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	214 US$
febrero	199 US$
marzo	236 US$
abril	280 US$
mayo	334 US$
junio	301 US$
julio	216 US$
agosto	166 US$
septiembre	385 US$
octubre	291 US$
noviembre	233 US$
diciembre	199 US$

Más caro: septiembre (aprox. 385 US$)

Más barato: agosto (aprox. 166 US$)

Acerca de esta propiedad

Con piscina al aire libre de temporada y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Otros servicios de este hote...

Servicios

Con piscina al aire libre de temporada y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Madrid? En este hotel tienes a tu disposición 100 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Hay un aparcamiento limitado disponible.

Comida

Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 10:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 138 habitaciones con muebles diferentes, equipadas con minibar y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado está provisto de bañera profunda y cabezal de ducha tipo lluvia. Entre las comodidades, se incluyen caja fuerte, botella de agua gratuita y teléfono.

Ubicación

Si decides alojarte en H10 Puerta de Alcalá 4* Sup, disfrutarás de una fantástica ubicación en el centro de Madrid, a solo 3 min a pie de Parque de El Retiro y a 8 min de Paseo de la Castellana. Además, este hotel se encuentra a 0,7 km de Puerta de Alcalá y a 0,9 km de Movistar Arena.

Qué hay cerca

Calle de Alcalá(0.1 millas)
Parque de El Retiro(0.2 millas)
Paseo de la Castellana(0.4 millas)
Puerta de Alcalá(0.5 millas)
Movistar Arena(0.6 millas)
Plaza de Colón(0.6 millas)
Museo Arqueológico Nacional(0.7 millas)
Paseo del Prado(0.7 millas)
El Corte Inglés(0.7 millas)
Plaza de Cibeles(0.8 millas)
Complejo hospitalario Ruber Juan Bravo(0.8 millas)
Plaza de Chueca(0.9 millas)
Museo Nacional del Prado(0.9 millas)
Centro cultural Círculo de Bellas Artes(0.9 millas)
Fuente de Neptuno(1 millas)
El aeropuerto más cercano se encuentra en Aeropuerto de Adolfo Suárez Madrid-Barajas (MAD)(10 millas)

Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico

Ubicación

Alcalá, 66, Canillejas, Madrid, Comunidad de Madrid, España

Calle de Alcalá (0.1 millas)

Parque de El Retiro (0.2 millas)

Paseo de la Castellana (0.4 millas)

Puerta de Alcalá (0.5 millas)

Movistar Arena (0.6 millas)

Plaza de Colón (0.6 millas)

Más información sobre la ubicación

Opciones de habitación

6

Habitación clásica

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble Grande

Capacidad: 2

194 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

2

Habitación Deluxe, terraza, vistas a la ciudad

Detalles de la oferta

2 Camas Individuales

o

1 Cama Doble Extragrande

Capacidad: 2

269 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

6

Habitación Deluxe

Detalles de la oferta

1 Cama Individual

o

1 Cama Doble Grande

y

1 Sofá Cama

Capacidad: 3

269 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

13

Habitación City, vistas a la ciudad

Detalles de la oferta

1 Cama Doble Grande

o

2 Camas Individuales

Capacidad: 2

248 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

2

Essential Double

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

2

Habitación clásica, terraza

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

269 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

9

Habitación superior (2 adults + 1 child)

Detalles de la oferta

2 Camas Individuales

y

1 Sofá Cama

269 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

9

Habitación superior

Detalles de la oferta

1 Cama Doble Grande

y

1 Sofá Cama

o

2 Camas Individuales

y

1 Sofá Cama

Capacidad: 3

269 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

14

Essential Single

Detalles de la oferta

1 Cama Doble

161 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre H10 Puerta de Alcalá

8.8

Fabuloso

Basado en 3691 comentarios verificados

¿Quién se queda aquí?

Trabajo

18%

Pareja

48%

Familia

19%

Grupo

11%

Solo/a

2%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el H10 Puerta de Alcalá 4 Sup, los viajeros elogian la excelente ubicación cerca del Parque del Retiro y Salamanca, el personal amable, los espacios modernos y la terraza con grandes vistas, lo que lo convierte en una base popular para explorar Madrid.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el H10 Puerta de Alcalá 4 Sup, los viajeros elogian la excelente ubicación cerca del Parque del Retiro y Salamanca, el personal amable, los espacios modernos y la terraza con grandes vistas, lo que lo convierte en una base popular para explorar Madrid.

Las habitaciones se describen generalmente como limpias y cómodas, aunque muchos señalan que son pequeñas con espacio de almacenamiento limitado o distribuciones ajustadas. Algunos huéspedes informan de ruido procedente de los pasillos o de equipos y problemas con el control de la temperatura, con el aire acondicionado a veces preestablecido o no lo suficientemente frío. Las instalaciones incluyen una pequeña piscina de inmersión con pocas tumbonas y acceso limitado en el tiempo, y un aparcamiento que puede resultar estrecho o caro. En general, se espera una base elegante y bien ubicada donde el espacio puede ser un factor a considerar.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La terraza y el bar son lo más destacado, con vistas panorámicas. Varios señalan una pequeña piscina de inmersión con pocas tumbonas y acceso limitado en el tiempo, un aparcamiento muy estrecho/caro y un espacio limitado en el salón general.

Reseñas de huéspedes relacionadas

8

Kimberley

15 sept 2025

·

Se alojó 2 noches

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

2

D

2 sept 2023

·

Se alojó 2 noches

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

6

Gary

12 mar 2023

·

Se alojó 2 noches

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

10

Jaime

3 jun 2024

·

Se alojó 2 noches

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

10

Anamilena

25 nov 2025

·

Se alojó 1 noche

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

4

Carlos

15 jun 2025

·

Se alojó 1 noche

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

10

Dennis

18 nov 2025

·

Se alojó 4 noches

Staff was great as always, rooftop priceless

Staff was great as always, rooftop priceless

10

Marcela

13 feb 2023

·

Se alojó 2 noches

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

8

Cindy Han

3 ene 2026

·

Se alojó 4 noches

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Patricia

26 jul 2025

·

Se alojó 2 noches

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Elogios frecuentes por habitaciones y zonas comunes muy limpias; el servicio de limpieza es atento. Unas pocas reseñas mencionan moho en el baño, polvo o algunos elementos desgastados.

Reseñas de huéspedes relacionadas

6

Carla

20 ago 2024

·

Se alojó 6 noches

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

6

Marcel

25 ago 2025

·

Se alojó 3 noches

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

10

karissa

27 oct 2025

·

Se alojó 2 noches

Beautiful hotel! Very clean and staff were helpful and friendly.

Beautiful hotel! Very clean and staff were helpful and friendly.

10

Monica

22 abr 2025

·

Se alojó 2 noches

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

10

Mariano

30 may 2025

·

Se alojó 2 noches

Excelente. Limpio, nuevo. Muy bonito.

Excelente. Limpio, nuevo. Muy bonito.

8

Cindy Han

3 ene 2026

·

Se alojó 4 noches

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Wankeun

7 ene 2022

·

Se alojó 4 noches

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

10

patrick

3 nov 2025

·

Se alojó 3 noches

Staff were delightful, courteous and friendly, rooms were spotless

Staff were delightful, courteous and friendly, rooms were spotless

10

Pamela

4 sept 2025

·

Se alojó 2 noches

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

10

JUAN

17 jul 2024

·

Se alojó 1 noche

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Habitaciones modernas con camas cómodas, pero muchas son pequeñas con un espacio de almacenamiento mínimo y algunas distribuciones se sienten apretadas. Se informan de ruido procedente de los pasillos o de equipos y ocasionales problemas de aire acondicionado/temperatura.

Reseñas de huéspedes relacionadas

6

David

15 nov 2025

·

Se alojó 4 noches

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

4

Stephanie

15 ene 2026

·

Se alojó 1 noche

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

6

LILLYANA

24 jun 2025

·

Se alojó 3 noches

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

4

OLIVIA

13 ago 2025

·

Se alojó 2 noches

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

4

Carlos Antonio

13 sept 2023

·

Se alojó 1 noche

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

8

Sonia

28 nov 2025

·

Se alojó 7 noches

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

8

Amelia

17 jul 2025

·

Se alojó 2 noches

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

8

Antonio

6 sept 2025

·

Se alojó 1 noche

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

8

Alan

3 may 2023

·

Se alojó 1 noche

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

6

Jose Maria

6 nov 2025

·

Se alojó 3 noches

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe ampliamente como amable, profesional y servicial, con un registro de entrada sin problemas y detalles considerados. Sin embargo, algunos huéspedes experimentaron respuestas lentas o poco útiles y algunos incidentes graves o una mala gestión de los problemas.

Reseñas de huéspedes relacionadas

2

Leeann

30 jul 2024

·

Se alojó 3 noches

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

10

Michelle

17 jul 2025

·

Se alojó 1 noche

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

2

Mariana

14 jul 2024

·

Se alojó 1 noche

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

10

jacquelyn

31 ene 2024

·

Se alojó 2 noches

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

10

Beth

5 may 2025

·

Se alojó 2 noches

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

4

Melani

12 jul 2024

·

Se alojó 3 noches

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

10

Morgan

18 jul 2024

·

Se alojó 3 noches

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

10

MARCELA HEBE

22 oct 2023

·

Se alojó 2 noches

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

6

Juan

12 dic 2025

·

Se alojó 4 noches

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

10

Ariana

30 ago 2025

·

Se alojó 2 noches

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación junto al Parque del Retiro y cerca de Salamanca, del metro, restaurantes y museos, con fácil acceso a pie a los lugares de interés. Algunos sintieron que está un poco lejos de las zonas céntricas más animadas.

Reseñas de huéspedes relacionadas

10

Michelle

17 jul 2025

·

Se alojó 1 noche

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

10

Rolando

1 nov 2024

·

Se alojó 1 noche

Excellent proprrty in an excellent location

Excellent proprrty in an excellent location

8

Sonia

28 nov 2025

·

Se alojó 7 noches

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

10

Jill

1 abr 2025

·

Se alojó 4 noches

Great location just across from the park. Staff were very friendly and helpful

Great location just across from the park. Staff were very friendly and helpful

10

Clarissa

7 sept 2024

·

Se alojó 5 noches

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

10

Dean

20 oct 2025

·

Se alojó 4 noches

Best location, lots of restaurants and activities Metro Station two blocks away

Best location, lots of restaurants and activities Metro Station two blocks away

10

Tina

21 jun 2025

·

Se alojó 2 noches

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

10

Eduardo

31 ago 2024

·

Se alojó 3 noches

Location is great.

Location is great.

8

Margaret

6 oct 2025

·

Se alojó 2 noches

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

10

Jeanne

21 dic 2023

·

Se alojó 3 noches

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es generalmente bueno y variado, y a muchos les gustó la comida y la bebida en la terraza. Algunos encontraron el desayuno repetitivo o mediocre.

Reseñas de huéspedes relacionadas

10

Victoria

11 sept 2025

·

Se alojó 3 noches

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

10

Nathalie

16 oct 2025

·

Se alojó 7 noches

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

10

Erick

31 mar 2024

·

Se alojó 5 noches

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

10

Sukbinder

26 ago 2025

·

Se alojó 3 noches

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

8

Denise

5 oct 2024

·

Se alojó 4 noches

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

10

Morgan

18 jul 2024

·

Se alojó 3 noches

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

8

Thomas

21 nov 2023

·

Se alojó 4 noches

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

10

Dina

30 nov 2025

·

Se alojó 1 noche

Staff, room, breakfast

Staff, room, breakfast

10

Pamela

4 sept 2025

·

Se alojó 2 noches

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

8

Ramon Oscar

6 abr 2024

·

Se alojó 5 noches

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Viviana

17 sept 2026

·

Se alojó 1 noche

Hotel bien ubicado habitaciones un poco pequeñas pero todo bien

Hotel bien ubicado habitaciones un poco pequeñas pero todo bien

10

Maria

21 ago 2026

·

Se alojó 1 noche

Muy cómodo todo. El aparcamiento un poco estrecho, pero bien.

Muy cómodo todo. El aparcamiento un poco estrecho, pero bien.

6

ARTURO

17 ago 2026

·

Se alojó 2 noches

Siempre nos ha gustado ese hotel pero esta vez estaba en remodelación algunos cuartos y había ruido

Siempre nos ha gustado ese hotel pero esta vez estaba en remodelación algunos cuartos y había ruido

8

FRANCISCO J

11 ago 2026

·

Se alojó 3 noches

Se debe de poner en información, que las hamacas en la alberca se deben de reservar y solo es por una hora

Se debe de poner en información, que las hamacas en la alberca se deben de reservar y solo es por una hora

10

Carlos

1 ago 2026

·

Se alojó 5 noches

El mejor rooftop de la ciudad

El mejor rooftop de la ciudad

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

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Precios para las próximas fechas

noviembre 2026

DO	LU	MA	MI	JU	VI	SA
1	2	3	4	5 $337	6 $372	7 $381
8 $283	9 $171	10 $181	11 $273	12 $302	13 $266	14 $352
15 $215	16	17 $256	18 $873	19	20 $381	21 $853
22 $171	23 $873	24 $337	25 $265	26 $245	27 $873	28 $299
29 $166	30 $171

diciembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. La piscina del establecimiento permanecerá cerrada en algunas ocasiones debido a la celebración de eventos privados en la terraza.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Pueden aplicarse políticas de cancelación especiales o cargos adicionales a las reservas en grupo (más de 8 habitaciones en el mismo alojamiento y para las mismas fechas).
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Transacciones sin efectivo disponibles
Este alojamiento utiliza algo de energía solar
No se garantiza la disponibilidad de habitaciones sin ruidos.
Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
La piscina de temporada abre de junio a septiembre.
Piscina disponible de 10:00 a 19:00.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Es posible pagar todas las transacciones sin dinero en efectivo.

Datos del negocio

Número de registro de la propiedad HM 2772

Desayuno tipo bufé: 25 EUR por adulto y 15 EUR por menor (precio aproximado)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.