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H10 Puerta de Alcalá 4 Sup

US$ 274

/noite

Média para setembro

H10 Puerta de Alcalá 4 Sup - Image 1

H10 Puerta de Alcalá 4 Sup - Quarto

H10 Puerta de Alcalá 4 Sup - Quarto

H10 Puerta de Alcalá 4 Sup - Vista do quarto

H10 Puerta de Alcalá 4 Sup - Receção

Preços para H10 Puerta de Alcalá 4 Sup

Selecione datas para ver preços e disponibilidade

US$ 274

/noite

Média para setembro

Preços médios mensais

Em H10 Puerta de Alcalá 4 Sup, o preço por noite é, em média, US$ 153 no mês mais barato (agosto) e US$ 334 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio por noite em H10 Puerta de Alcalá 4 Sup por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 214
fevereiro	US$ 199
março	US$ 236
abril	US$ 280
maio	US$ 334
junho	US$ 301
julho	US$ 216
agosto	US$ 153
setembro	US$ 274
outubro	US$ 291
novembro	US$ 233
dezembro	US$ 199

Mais caro: maio (aprox. US$ 334)

Mais barato: agosto (aprox. US$ 153)

Sobre este alojamento

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior sazonal, ou aprecie soberbas vistas a partir da açoteia. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das co...

Comodidades

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior sazonal, ou aprecie soberbas vistas a partir da açoteia. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais são algumas das comodidades adicionais disponíveis neste hotel.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, jornais grátis no lobby e um serviço de limpeza a seco. Planeia um evento em Madrid? Este hotel dispõe de um centro de conferências e de salas de reuniões, com uma área total de 100 metros quadrados. Há estacionamento limitado no local.

Restaurante

Aproveite ainda para conviver na receção grátis, organizada diariamente. Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina. O hotel serve pequenos-almoços buffet diariamente entre as 07:00 e as 10:00 mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 138 quartos com mobília individualizada, com um minibar e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas estão equipadas com uma banheira de imersão total e com um chuveiro fixo. As comodidades incluem ainda telefone, além de cofres e de água engarrafada grátis.

Localização

Com uma estadia H10 Puerta de Alcalá 4* Sup, ficará numa localização central em Madrid, apenas a 3 minuto(s) a pé de Parque de El Retiro e a 8 minuto(s) de Paseo de la Castellana. Este hotel está a 0,7 km (0,5 mi) de Puerta de Alcalá e a 0,9 km (0,6 mi) de Movistar Arena.

O que há nas proximidades

Calle de Alcalá(0.1 milhas)
Parque de El Retiro(0.2 milhas)
Paseo de la Castellana(0.4 milhas)
Puerta de Alcalá(0.5 milhas)
Golden Mile(0.6 milhas)
Movistar Arena(0.6 milhas)
Plaza de Colón(0.6 milhas)
Museo Nacional Arqueológico(0.7 milhas)
Paseo del Prado(0.7 milhas)
El Corte Inglés(0.7 milhas)
Plaza de Cibeles(0.8 milhas)
Hospital Gregorio Marañón(0.8 milhas)
Plaza de Chueca(0.9 milhas)
Museu Nacional do Prado(0.9 milhas)
Círculo de Bellas Artes(0.9 milhas)
O aeroporto principal mais próximo é o de Madrid (MAD-Adolfo Suárez Madrid-Barajas)(10 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo

Localização

Alcalá, 66, San Blas-Canillejas, Madrid, Comunidad de Madrid, Espanha

Calle de Alcalá (0.1 milhas)

Parque de El Retiro (0.2 milhas)

Paseo de la Castellana (0.4 milhas)

Puerta de Alcalá (0.5 milhas)

Golden Mile (0.6 milhas)

Movistar Arena (0.6 milhas)

Mais informações sobre a localização

Opções de quartos

6

Quarto Clássico

Detalhes do quarto

1 Cama De Casal Grande

ou

2 Camas Individuais

Dormidas 2

194 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

2

Quarto Deluxe, terraço, Vista para a cidade

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas Individuais

Dormidas 2

269 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

ou

2 Camas Individuais

e

1 Sofá-Cama

Dormidas 2

269 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

13

Quarto Cidade, Vista para a cidade

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas Individuais

Dormidas 2

215 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

2

Essential Double

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

2

Quarto Clássico, terraço

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

269 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Quarto Superior (2 adults + 1 child)

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

ou

2 Camas Individuais

e

1 Sofá-Cama

Dormidas 2

269 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Quarto Superior

Detalhes do quarto

1 Cama De Casal Grande

e

1 Sofá-Cama

ou

2 Camas Individuais

e

1 Sofá-Cama

Dormidas 3

269 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Essential Single

Detalhes do quarto

1 Cama De Casal

161 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre H10 Puerta de Alcalá 4 Sup

8.8

Fabuloso

Com base em 3.691 avaliações verificadas

Quem se hospeda aqui?

Negócios

18%

Casal

48%

Família

19%

Grupos

11%

Individual

2%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No H10 Puerta de Alcalá 4 Sup, os viajantes elogiam a excelente localização perto do Parque do Retiro e de Salamanca, a simpatia da equipe, os espaços modernos e o terraço com vistas incríveis, tornando-o uma base popular para explorar Madrid.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No H10 Puerta de Alcalá 4 Sup, os viajantes elogiam a excelente localização perto do Parque do Retiro e de Salamanca, a simpatia da equipe, os espaços modernos e o terraço com vistas incríveis, tornando-o uma base popular para explorar Madrid.

Os quartos são amplamente descritos como limpos e confortáveis, embora muitos notem que são pequenos, com pouco espaço para guardar pertences ou layouts apertados. Alguns hóspedes relatam ruído dos corredores ou de equipamentos e problemas com o controle de temperatura, com o ar condicionado ocasionalmente pré-definido ou não resfriando o suficiente. As instalações incluem uma pequena piscina de mergulho com poucas espreguiçadeiras e acesso programado, e estacionamento que pode ser apertado ou caro. No geral, espere uma base elegante e bem localizada, onde o espaço pode ser um compromisso.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O terraço e o bar são um destaque, com vistas panorâmicas. Vários mencionam uma pequena piscina de mergulho com espreguiçadeiras limitadas e acesso programado, estacionamento muito apertado/caro e espaço limitado na área de estar.

Avaliações dos hóspedes relacionadas

8

Kimberley

15 de set. de 2025

·

A estadia foi de 2 noites

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.

2

D

2 de set. de 2023

·

A estadia foi de 2 noites

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

I've stayed at various H10 hotels and I've stayed at this one in the past and it was always a good experience. However, after my most recent experience I will not be staying at H10 hotels again. The reason I booked this hotel was for the pool and sunbeds, however, be warned, if this is your aim stay elsewhere. There are 6 sunbeds and they are bookable for one hour slots, so you could be lying there and somebody moves you on and you need to go into the room. If you do book the sunbeds you can only book one hour. This hotel should not have a solarium as the system is a disaster. Never again.

6

Gary

12 de mar. de 2023

·

A estadia foi de 2 noites

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

The staff here are absolutely amazing and incredibly helpful. They seriously are by far the vest part of this place. The downside is our room had issues with the closet door being broken, the balcony door not functioning well and self-closing. There was also advertised parking, but it is for just 10 cars for a hotel at least a hundred rooms- to me, that's pretty bad and shouldn't even be mentioned if it is that proportionally low.

10

Jaime

3 de jun. de 2024

·

A estadia foi de 2 noites

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.

10

Anamilena

25 de nov. de 2025

·

A estadia foi de 1 noite

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

Magníficamente ubicado frente al Parque del Retiro y la Puerta de Alcalá, con un Roof Top con una maravillosa vista. Habitaciones recién renovadas, muy cómodas. En recepción, me impactó la muy profesional atención de JAVIER. Su simpatía, amabilidad, y vocación de servicio: Nos resolvió una situación que facilitó nuestro tour a Egipto mientras regresábamos nuevamente a Madrid. Nunca lo olvidaré. Katerine, la dominicana Mucama del Piso 3, muy servicial y amable! Regresariamos sin dudarlo al H10, cuando regresemos a Madrid.

4

Carlos

15 de jun. de 2025

·

A estadia foi de 1 noite

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

Por el costo esperaba una habitación mas grande, el estacionamiento era minúsculo, raspé un rin y voy a tener que pagarlo a la empresa arrendadora. El costo del estacionamiento muy alto por dia.

10

Dennis

18 de nov. de 2025

·

A estadia foi de 4 noites

Staff was great as always, rooftop priceless

Staff was great as always, rooftop priceless

10

Marcela

13 de fev. de 2023

·

A estadia foi de 2 noites

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

Muy bien ubicado, el personal muy amable. Lo único complicado fue el parking que es muy estrecho pero lo demás todo muy bien

8

Cindy Han

3 de jan. de 2026

·

A estadia foi de 4 noites

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Patricia

26 de jul. de 2025

·

A estadia foi de 2 noites

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Elogios frequentes aos quartos e áreas comuns muito limpos; a equipe de limpeza é atenta. Algumas avaliações mencionam mofo no banheiro, poeira ou alguns elementos desgastados.

Avaliações dos hóspedes relacionadas

6

Carla

20 de ago. de 2024

·

A estadia foi de 6 noites

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.

6

Marcel

25 de ago. de 2025

·

A estadia foi de 3 noites

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

Lage Sehr gut. Schimmel im Bad und die WC Spüle war undicht. Personal war sehr unfreundlich.

10

karissa

27 de out. de 2025

·

A estadia foi de 2 noites

Beautiful hotel! Very clean and staff were helpful and friendly.

Beautiful hotel! Very clean and staff were helpful and friendly.

10

Monica

22 de abr. de 2025

·

A estadia foi de 2 noites

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

Todo muy lindo con el hotel solo el piso siempre se sentía sucio el de la habitación

10

Mariano

30 de mai. de 2025

·

A estadia foi de 2 noites

Excelente. Limpio, nuevo. Muy bonito.

Excelente. Limpio, nuevo. Muy bonito.

8

Cindy Han

3 de jan. de 2026

·

A estadia foi de 4 noites

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

The location is a little out of the way. It is close to major park. There is a lack of lounging area. The lower level has limited seating. Primarily for people checking in and out. Upper level has some seating however it’s mostly for people who want to order from the bar food or drinks. There is nowhere just to lounge. The rooms are spacious and amenities are good. Comfortable beds and rooms are kept immaculate. The cleaning staff are fantastic.

8

Wankeun

7 de jan. de 2022

·

A estadia foi de 4 noites

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

매크리스가 너무 불편합니다. 침대 매트리스 위에 라텍스로 된 매트이스가 한개 더 겹쳐있는데 매트리스가 따로 움직여 너무 불편합니다 방에 먼지도 너무 많아요.

10

patrick

3 de nov. de 2025

·

A estadia foi de 3 noites

Staff were delightful, courteous and friendly, rooms were spotless

Staff were delightful, courteous and friendly, rooms were spotless

10

Pamela

4 de set. de 2025

·

A estadia foi de 2 noites

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

10

JUAN

17 de jul. de 2024

·

A estadia foi de 1 noite

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Rooms are very nice and in great conditions. Modern lobby. Friendly staff

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Quartos modernos com camas confortáveis, mas muitos são pequenos, com espaço de armazenamento mínimo e alguns layouts parecem apertados. Ruído dos corredores ou de equipamentos e problemas ocasionais com o ar condicionado/temperatura são relatados.

Avaliações dos hóspedes relacionadas

6

David

15 de nov. de 2025

·

A estadia foi de 4 noites

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

While the room was clean, one side of the mattress had a severe slope to it. Being a king size bed, I just moved over but the size of the bed left less than two feet between the bed and the wall. Obviously, this room (and possibly others) was designed for a queen size bed. Sure hope no one else has to sleep on that mattress. Breakfasts were the highpoint of the stay, although the staff was trained for speed, not deference to the guests walking and carrying food...

4

Stephanie

15 de jan. de 2026

·

A estadia foi de 1 noite

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

This was not a 4 star hotel. The room was so small we couldn’t open our luggage. Very uncomfortable accommodations and deteriorating conditions as well. The bedroom and the bathroom needs fixing on different areas that were broken and unwell

6

LILLYANA

24 de jun. de 2025

·

A estadia foi de 3 noites

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

Las habitaciones son muy pequeñas y se escucha el ruido de las demás,cuando cierran las puertas, cuando gritan, la habitación requiere actualizaciones y mejora en la decoración hoy es desorganizado los cuadros torcido, la cortina desordenada, se ve viejo.

4

OLIVIA

13 de ago. de 2025

·

A estadia foi de 2 noites

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

Séjour décevant. Nous avions une chambre avec terrasse au 7eme étage donc sous le rooftop : bruit insupportable jusque tard le soir. Nous sommes allés deux fois a la réception et rien n'a été fait, aucune solution ne nous a été proposés. Pour un hôtel 4 etoiles et au prix de la nuitée ce n'est pas acceptable. Point positif : la literie est exceptionnelle.

4

Carlos Antonio

13 de set. de 2023

·

A estadia foi de 1 noite

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

El cuarto 710, terriblemente ruidoso, está enfrente de la puerta de servicio y abastecimiento del personal del hotel y hacen muchísimo ruido desde muy temprano por lo que es imposible dormir, se pidió late check out diciendo que no habíamos podido dormir y solo nos lo dieron hasta las 3 pm, explicamos que nuestro vuelo salir en la noche y necesitábamos descansar. La terraza muy linda vale la pena y el servicio muy bueno.

8

Sonia

28 de nov. de 2025

·

A estadia foi de 7 noites

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

8

Amelia

17 de jul. de 2025

·

A estadia foi de 2 noites

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!

8

Antonio

6 de set. de 2025

·

A estadia foi de 1 noite

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

El hotel es bueno y muy bien ubicado. La habitación es demasiado pequeña

8

Alan

3 de mai. de 2023

·

A estadia foi de 1 noite

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

This is the smallest hotel room I’ve ever stayed in and the AC did not work. It was 29 degrees in the room until staff was called at 3am to fix it. Took 5 minutes in the elevator to find breakfast on floor something.

6

Jose Maria

6 de nov. de 2025

·

A estadia foi de 3 noites

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Los cuartos son miniaturas! Se tenía que salir una persona para poder abrir las maletas!!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente descrita como simpática, profissional e prestativa, com check-in tranquilo e toques atenciosos. No entanto, alguns hóspedes tiveram respostas lentas ou pouco úteis e algumas ocorrências graves ou má resolução de problemas.

Avaliações dos hóspedes relacionadas

2

Leeann

30 de jul. de 2024

·

A estadia foi de 3 noites

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service

10

Michelle

17 de jul. de 2025

·

A estadia foi de 1 noite

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

2

Mariana

14 de jul. de 2024

·

A estadia foi de 1 noite

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

Horrible hotel, the staff is rude and disrespectful. One outrageous example was when two unsolicited maintenance men entered my room without my prior consent when my daughter was undressed. The room was not ready at 2pm at the time of the check-in, there is no one to help with the luggage and, even though I booked a room with a queen bed, my room had two twin beds.

10

jacquelyn

31 de jan. de 2024

·

A estadia foi de 2 noites

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

10

Beth

5 de mai. de 2025

·

A estadia foi de 2 noites

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.

4

Melani

12 de jul. de 2024

·

A estadia foi de 3 noites

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

The service was not the best. Whenever I asked for something the answer was never yes. I.e can I have a pie of scissors? They said come get them at the lobby. I asked for a shot of lime juice for my water, they refused since the juice was already in a squeeze bottle (so?). As soon as I arriba from an early morning flight, they put me in a room with the one next door getting the entire bathroom fixed. There was banging and hammering constantly. I had to wait to get a room change before I could rest. When I stepped out to put my dad in the taxi, the front desk guy comes chasing me telling me I couldn’t leave without paying in a very rude way. I could go on but I think you get the gist.

10

Morgan

18 de jul. de 2024

·

A estadia foi de 3 noites

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

10

MARCELA HEBE

22 de out. de 2023

·

A estadia foi de 2 noites

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

El hotel es excelente en todas sus áreas, En el area de recepción quiero destacar la tarea de todos sus empleados y especialmente de Javier, por su amabilidad y eficiencia y celeridad en la resolución de pedidos.

6

Juan

12 de dez. de 2025

·

A estadia foi de 4 noites

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

La noche anterior al check-out, un supuesto empleado del hotel nos tocó la puerta, con el letrero "no molestar" y nos dijo que venía a arreglar el acondicionador de aire. Al otro día nos dimos cuenta de que se había robado mi reloj y el de mi esposo. Siento que no hay mucha seguridad en ese hotel. El personal del hotel se mostró muy preocupado por lo ocurrido e iban a verificar por las cámaras.

10

Ariana

30 de ago. de 2025

·

A estadia foi de 2 noites

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização ao lado do Parque do Retiro e perto de Salamanca, do metrô, restaurantes e museus, com fácil acesso a pé aos pontos turísticos. Alguns sentiram que fica um pouco longe das áreas centrais mais movimentadas.

Avaliações dos hóspedes relacionadas

10

Michelle

17 de jul. de 2025

·

A estadia foi de 1 noite

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.

10

Rolando

1 de nov. de 2024

·

A estadia foi de 1 noite

Excellent proprrty in an excellent location

Excellent proprrty in an excellent location

8

Sonia

28 de nov. de 2025

·

A estadia foi de 7 noites

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

Staff were nice rooms were clean and well maintained, espresso is provided in the room. Wish the room was bigger for a 3 person reservation. This area is quiet because it's 20 mins from plaza mayor, ideal if you want to stay in a less busy area but quite inconvenient if you want to be in the center most of the time.

10

Jill

1 de abr. de 2025

·

A estadia foi de 4 noites

Great location just across from the park. Staff were very friendly and helpful

Great location just across from the park. Staff were very friendly and helpful

10

Clarissa

7 de set. de 2024

·

A estadia foi de 5 noites

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !

10

Dean

20 de out. de 2025

·

A estadia foi de 4 noites

Best location, lots of restaurants and activities Metro Station two blocks away

Best location, lots of restaurants and activities Metro Station two blocks away

10

Tina

21 de jun. de 2025

·

A estadia foi de 2 noites

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.

10

Eduardo

31 de ago. de 2024

·

A estadia foi de 3 noites

Location is great.

Location is great.

8

Margaret

6 de out. de 2025

·

A estadia foi de 2 noites

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view

10

Jeanne

21 de dez. de 2023

·

A estadia foi de 3 noites

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é geralmente bom e variado, e muitos apreciaram a comida e as bebidas no terraço. Alguns acharam o café da manhã repetitivo ou medíocre.

Avaliações dos hóspedes relacionadas

10

Victoria

11 de set. de 2025

·

A estadia foi de 3 noites

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

Atendimento da recepcao excelente. Cafe da manha incrivel a variado. Quarto excelente, bons amenities e banheiro tamanho bom! Atendimento que deixou a desejat foi do rooftop demorado e atendentes mal humorados

10

Nathalie

16 de out. de 2025

·

A estadia foi de 7 noites

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

La habitación muy bien preparada. El desayuno muy bueno y con varias opciones para veganos. Tiene muy buena ubicación, cerca de buenas atracciones.

10

Erick

31 de mar. de 2024

·

A estadia foi de 5 noites

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

Excelente servicio! Limpio organizado, el menú del desayuno excelente! Las habitaciones muy cómodas

10

Sukbinder

26 de ago. de 2025

·

A estadia foi de 3 noites

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!

8

Denise

5 de out. de 2024

·

A estadia foi de 4 noites

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

The rooftop bar was amazing!! Staff very helpful and accommodating. We loved the view! The breakfast was plentiful and very tasty. The location is excellent and very walkable. Close to the Metro, the Hop on/Hop off Bus, a beautiful park and a number of very good restaurants. We were careful but always felt safe. Our room was very small. Just the basics for sure. Housekeeping did a very nice job.

10

Morgan

18 de jul. de 2024

·

A estadia foi de 3 noites

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

This is a lovely hotel with friendly staff and great breakfast. The rooftop bar is lovely in the sun, with delicious food and drink, albeit service is a bit slow.

8

Thomas

21 de nov. de 2023

·

A estadia foi de 4 noites

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

Great location close to Retiro Park and a decent selection of supermarkets and restaurants. Great rooftop bar. Quiet even though centrally located. Slightly below expected when it comes to the breakfast.

10

Dina

30 de nov. de 2025

·

A estadia foi de 1 noite

Staff, room, breakfast

Staff, room, breakfast

10

Pamela

4 de set. de 2025

·

A estadia foi de 2 noites

Very clean, great staff, good breakfast!

Very clean, great staff, good breakfast!

8

Ramon Oscar

6 de abr. de 2024

·

A estadia foi de 5 noites

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

All good it was our second time staying in H10, the only thing that may get better is the breakfast options that all days are the same

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

2

Mariana

15 de ago. de 2026

·

A estadia foi de 2 noites

O hotel Estava em reforma bem no nosso andar! Não havia silêncio! Era barulho de furadeira o tempo inteiro! Enlouquecedor! Inaceitável que mantenham as reservas abertas em meio ao caos de uma reforma! Sujeira, poeira e barulho! Além disso a piscina precisa reserva para usar pois tem apenas poucas espreguiçadeiras.

O hotel Estava em reforma bem no nosso andar! Não havia silêncio! Era barulho de furadeira o tempo inteiro! Enlouquecedor! Inaceitável que mantenham as reservas abertas em meio ao caos de uma reforma! Sujeira, poeira e barulho! Além disso a piscina precisa reserva para usar pois tem apenas poucas espreguiçadeiras.

8

Francisco Jose

14 de ago. de 2026

·

A estadia foi de 1 noite

No geral foi tudo muito bem, as pessoas foram atenciosas. Localização excelente. Para o uso da piscina é preciso reservar horario, pois o espaco no rooftop é pequeno. Uma questão para analise da gerencia do hotel: não posso afirmar com certeza absoluta que aconteceu neste hotel, mas um item (um pijama de seda da minha esposa) desapareceu.

No geral foi tudo muito bem, as pessoas foram atenciosas. Localização excelente. Para o uso da piscina é preciso reservar horario, pois o espaco no rooftop é pequeno. Uma questão para analise da gerencia do hotel: não posso afirmar com certeza absoluta que aconteceu neste hotel, mas um item (um pijama de seda da minha esposa) desapareceu.

10

Ana Lúcia

9 de ago. de 2026

·

A estadia foi de 2 noites

A estadia foi maravilhosa! O quarto é muito limpo, amplo e bem iluminado, além de contar com ótimas comodidades. A equipe de funcionários é extremamente atenciosa e prestativa, e as instalações do hotel são excelentes. Foi uma experiência muito agradável e certamente voltaria a me hospedar aqui.

A estadia foi maravilhosa! O quarto é muito limpo, amplo e bem iluminado, além de contar com ótimas comodidades. A equipe de funcionários é extremamente atenciosa e prestativa, e as instalações do hotel são excelentes. Foi uma experiência muito agradável e certamente voltaria a me hospedar aqui.

10

Helena

5 de jul. de 2026

·

A estadia foi de 2 noites

Otimo hotel 4 estrelas, ótima localização.

Otimo hotel 4 estrelas, ótima localização.

10

vera regina

29 de jun. de 2026

·

A estadia foi de 5 noites

Hotel incrível, excelente localização, café da manhã muito bom, rooftoop excelente, super recomendo

Hotel incrível, excelente localização, café da manhã muito bom, rooftoop excelente, super recomendo

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. A piscina do estabelecimento encerrará esporadicamente devido à ocorrência de eventos particulares no terraço.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Poderão aplicar-se políticas de cancelamento ou taxas especiais para reservas de grupo (mais de 8 quartos no mesmo alojamento/datas de estadia)
Este alojamento aceita cartões de crédito; não se aceita numerário
É possível efetuar transações sem numerário
Este alojamento utiliza energia solar
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
A piscina sazonal estará aberta entre junho e setembro.
A piscina está aberta das 10:00 às 19:00.
Apenas é permitido o acesso aos quartos a clientes registados.
Disponibilização de opções de pagamento sem numerário em todas as transações.

Tarifa de pequeno-almoço buffet: 25 EUR por adulto e 11 EUR por criança (valores aproximados)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.