Pondside at Holiday Shores

Check in was great with Betsy. Upon arrival at our cabin, we noticed the place was not clean. Showers, tubs, floors were not clean. I called Betsy and sent her pictures. She wasn’t able to send someone out till the next day. The place needed to be cleaned before we could move in, shower and enjoy our stay. I spent the evening cleaning on my vacation. Three men were sent out the next day. It was just me and my two girls. It was very uncomfortable and intimidating. They spent a few minutes wiping down bathrooms, which I already had to do. Scott emailed me after and assured me cleaners are trained professionals and basically said the place was clean. I sent him pictures of a stained pillow and also said mattress pads were stained. He never responded to me. I have stayed in several different cabins at holiday shores and have never experienced this. I cannot recommend Rocky point properties and will not be staying there again.