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The Westin Ottawa

US$ 250

/noite

Média para setembro

The Westin Ottawa - Image 1

The Westin Ottawa - Quarto

The Westin Ottawa - Quarto

The Westin Ottawa - Vista do quarto

The Westin Ottawa - Receção

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US$ 250

/noite

Média para setembro

Preços médios mensais

Em The Westin Ottawa, o preço por noite é, em média, US$ 199 no mês mais barato (janeiro) e US$ 337 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio por noite em The Westin Ottawa por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 199
fevereiro	US$ 254
março	US$ 229
abril	US$ 279
maio	US$ 337
junho	US$ 316
julho	US$ 223
agosto	US$ 225
setembro	US$ 250
outubro	US$ 278
novembro	US$ 246
dezembro	US$ 209

Mais caro: maio (aprox. US$ 337)

Mais barato: janeiro (aprox. US$ 199)

Sobre este alojamento

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e Sauna. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e lojas no local.

Comodidades

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, uma banheira de hidromassagem e Sauna. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e lojas no local.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, aluguer de limusinas e Check-in rápido. Planeia um evento em Ottawa? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 44000 metros quadrados.

Restaurante

Peça o seu cocktail favorito no bar/lounge. O hotel serve pequeno-almoços para levar durante a semana entre as 7:30 e as 11:00 e aos fins de semana entre as 7:00 e as 11:30, mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 492 quartos, com um frigorífico e um televisor LCD. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo.

Localização

Se optar por uma estadia nThe Westin Ottawa, ficará numa localização central em Ottawa, a alguns passos de Rideau Canal e de Rogers Centre Ottawa. Este hotel está a 0,6 km (0,4 mi) de Byward Market Square e a 0,6 km (0,4 mi) de Universidade de Ottawa.

O que há nas proximidades

Rideau Canal(0.1 milhas)
Rogers Centre Ottawa(0.1 milhas)
Rideau Centre(0.1 milhas)
Galreia de Arte de Ottawa(0.2 milhas)
Galerie SAW(0.2 milhas)
National War Memorial(0.2 milhas)
Ottawa Locks 1-8(0.2 milhas)
Confederation Park(0.2 milhas)
Centro Nacional das Artes(0.2 milhas)
Rua de Elgin(0.2 milhas)
Major's Hill Park(0.3 milhas)
Confederation Square(0.3 milhas)
Sparks Street Mall(0.3 milhas)
Sparks Street(0.3 milhas)
Embaixada dos Estados Unidos da América(0.3 milhas)
O aeroporto preferencial para The Westin Ottawa é o de Ottawa International Airport (YOW)(9.8 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento

Localização

11 Colonel By Drive, Byward Market - Parliament Hill, Otava, Canadá

Rideau Canal (0.1 milhas)

Rogers Centre Ottawa (0.1 milhas)

Rideau Centre (0.1 milhas)

Galreia de Arte de Ottawa (0.2 milhas)

Galerie SAW (0.2 milhas)

National War Memorial (0.2 milhas)

Mais informações sobre a localização

Opções de quartos

6

Quarto Tradicional, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

252 ft²

Ar condicionado

Camas dobráveis ou camas extra (gratuitas)

Frigorífico

7

Quarto Premium, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

252 ft²

Ar condicionado

Camas dobráveis ou camas extra (gratuitas)

Frigorífico

6

Quarto Deluxe, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

252 ft²

Ar condicionado

Camas dobráveis ou camas extra (gratuitas)

Frigorífico

5

Suite Júnior, 1 cama king-size e sofá-cama (View)

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 3

Ar condicionado

Frigorífico

Casa de banho privada

5

Quarto Deluxe, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

252 ft²

Ar condicionado

Frigorífico

Casa de banho privada

5

Quarto Tradicional, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

252 ft²

Ar condicionado

Frigorífico

Casa de banho privada

6

Quarto Premium, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

252 ft²

Ar condicionado

Frigorífico

Casa de banho privada

Avaliações dos hóspedes

8.5

Muito Bom

Com base em 1.081 avaliações verificadas

Quem se hospeda aqui?

Negócios

37%

Casal

27%

Família

26%

Grupos

5%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No The Westin Ottawa, viajantes destacam uma localização central e acessível a pé, ligada ao Rideau Centre, funcionários simpáticos, quartos espaçosos com vistas impressionantes do Parlamento e do canal, e comodidades úteis, como uma academia bem equipada, embora as experiências variem dependendo do quarto e do andar.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No The Westin Ottawa, viajantes destacam uma localização central e acessível a pé, ligada ao Rideau Centre, funcionários simpáticos, quartos espaçosos com vistas impressionantes do Parlamento e do canal, e comodidades úteis, como uma academia bem equipada, embora as experiências variem dependendo do quarto e do andar.

Muitos elogiam a gastronomia no local, especialmente o café da manhã no Daly’s e o The Shore Club. As desvantagens comuns incluem quartos datados e problemas de manutenção (tomadas soltas, água ou ar condicionado inconsistentes, problemas com TV/telefone e odores ocasionais), atrasos ou teclados confusos nos elevadores, e estacionamento compartilhado com o shopping, que é caro, limitado e sujeito a multas. Os hóspedes também relatam ruído intermitente da rua, casamentos ou animais de estimação, e notam sem-abrigos e uso de drogas nas proximidades que alguns acham desconfortáveis. Ideal para viajantes que priorizam localização e comodidades em vez de uma experiência impecável.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A academia é bem equipada e popular. Por outro lado, a área da piscina/hidromassagem parece pequena ou datada, com problemas ocasionais de limpeza ou temperatura, esperas elevadas/teclados frustram muitos, e o estacionamento administrado pelo shopping é caro, limitado e pode levar a multas; o carregamento de carros elétricos é limitado.

Avaliações dos hóspedes relacionadas

10

Ralph

11 de nov. de 2025

·

A estadia foi de 1 noite

Absolutely wonderful, great Gym as well.

Absolutely wonderful, great Gym as well.

10

leslie

23 de jun. de 2025

·

A estadia foi de 1 noite

The garage proximity to the main hallway. I was given a $ 98 parking ticket even though the paking fee was fully paid for a 24 hour period.

The garage proximity to the main hallway. I was given a $ 98 parking ticket even though the paking fee was fully paid for a 24 hour period.

8

Sabrina

26 de ago. de 2023

·

A estadia foi de 2 noites

We had a great stay except the elevators were almost impossible to get. Waited over 25 minutes to get one to come down with luggage.

We had a great stay except the elevators were almost impossible to get. Waited over 25 minutes to get one to come down with luggage.

8

Diego

1 de jan. de 2024

·

A estadia foi de 3 noites

It was a confusing check in process. I was told my room was not available because hotel was overbooked. For several minutes there was no solution. Then we were offered an accessible room”, without much information about how it was different from the room we had booked. So after I refused, magically a room was available. Staff was friendly, but the experience was long and frustrating nonetheless. And the elevator nightmare did not help. I see the system was “updated” some ten years ago and it was bad then and still bad today. I have exactly the same system in the building I work, and there is a very stark difference: in an office building, each person counts only as one. So at the turnstile the information of 1 person going to a specific floor is sent to the elevator. This does NOT work well in a hotel, where someone giving the command may be accompanied by 2, 3, 4 other people. It was long. Frustrating. Several times it was overcrowded and we could not get in. Then when inside, it would stop everywhere. Again, the intended “load balancing” is not adapted to only 4 elevators, a large conference and groups of people

It was a confusing check in process. I was told my room was not available because hotel was overbooked. For several minutes there was no solution. Then we were offered an accessible room”, without much information about how it was different from the room we had booked. So after I refused, magically a room was available. Staff was friendly, but the experience was long and frustrating nonetheless. And the elevator nightmare did not help. I see the system was “updated” some ten years ago and it was bad then and still bad today. I have exactly the same system in the building I work, and there is a very stark difference: in an office building, each person counts only as one. So at the turnstile the information of 1 person going to a specific floor is sent to the elevator. This does NOT work well in a hotel, where someone giving the command may be accompanied by 2, 3, 4 other people. It was long. Frustrating. Several times it was overcrowded and we could not get in. Then when inside, it would stop everywhere. Again, the intended “load balancing” is not adapted to only 4 elevators, a large conference and groups of people

8

NATALIE

25 de jul. de 2025

·

A estadia foi de 2 noites

Very nice hotel pool was a little cold. Gym was very nice

Very nice hotel pool was a little cold. Gym was very nice

10

Claudia

23 de mar. de 2024

·

A estadia foi de 2 noites

This hotel was lovely and looked clean. We enjoyed our stay. We used the gym, pool, and picked up our Starbucks coffee in the hotel. The walkway from the hotel led directly to the mall and made it super convenient so that we didn’t have to go outside. Only downfall is the pool and hot tub were small and looked outdated. Also, hot tub needed a good clean. Overall, a great place to stay in Ottawa.

This hotel was lovely and looked clean. We enjoyed our stay. We used the gym, pool, and picked up our Starbucks coffee in the hotel. The walkway from the hotel led directly to the mall and made it super convenient so that we didn’t have to go outside. Only downfall is the pool and hot tub were small and looked outdated. Also, hot tub needed a good clean. Overall, a great place to stay in Ottawa.

10

Shanese

13 de jul. de 2024

·

A estadia foi de 2 noites

Wonderful hotel and amazing staff. Downside is parking. Not much parking closed to entrance underground had to walk a while with luggage and kids. No in and out privileges. Checked in brought kids and luggage to my room went down to grab rest of things and i had already gotten a ticket. You pretty much have to pay as soon as you get there but with people with lots of lugging and kids its impossible. I was given an extremely unfair amount of time to pay for my parking. They need a better parking system.for guests

Wonderful hotel and amazing staff. Downside is parking. Not much parking closed to entrance underground had to walk a while with luggage and kids. No in and out privileges. Checked in brought kids and luggage to my room went down to grab rest of things and i had already gotten a ticket. You pretty much have to pay as soon as you get there but with people with lots of lugging and kids its impossible. I was given an extremely unfair amount of time to pay for my parking. They need a better parking system.for guests

10

Megg

22 de fev. de 2026

·

A estadia foi de 3 noites

Best location in the city. Great gym, nice looking pool (didn’t use it). Friendly staff. Best hotel bar/restaurant. Downside. No plugs near bed or really anywhere except at the desk and they were not tight so my cords were falling out. Bathroom plugs also loose.

Best location in the city. Great gym, nice looking pool (didn’t use it). Friendly staff. Best hotel bar/restaurant. Downside. No plugs near bed or really anywhere except at the desk and they were not tight so my cords were falling out. Bathroom plugs also loose.

10

ilana

3 de mar. de 2025

·

A estadia foi de 1 noite

Amazing location, steps to the canal, we have been visiting Ottawa for annual skating for over 15 years, staying in downtown, first time to this hotel and it was by far the best place!!!! Path though to the mall, great hotel amenities, pool, hot tub, sauna. The breakfast was amazing (pics are attached) and the view from the room showed the canal. Highly recommend, nothing beats this place!

Amazing location, steps to the canal, we have been visiting Ottawa for annual skating for over 15 years, staying in downtown, first time to this hotel and it was by far the best place!!!! Path though to the mall, great hotel amenities, pool, hot tub, sauna. The breakfast was amazing (pics are attached) and the view from the room showed the canal. Highly recommend, nothing beats this place!

6

Charlie

31 de ago. de 2023

·

A estadia foi de 2 noites

Great location and large room with terrific view. However, we were not told that the Pool and Fitness Center were closed for renovation. This was a significant issue for us on vacation.

Great location and large room with terrific view. However, we were not told that the Pool and Fitness Center were closed for renovation. This was a significant issue for us on vacation.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto: muitos notam quartos muito limpos ou impecáveis, mas relatórios recorrentes mencionam odores fortes, móveis e toalhas manchados ou desgastados, mofo ou formigas e serviço de limpeza inconsistente ou atrasado.

Avaliações dos hóspedes relacionadas

2

John

27 de mar. de 2023

·

A estadia foi de 1 noite

There was mold in the room and washroom

There was mold in the room and washroom

10

Judith

16 de nov. de 2025

·

A estadia foi de 1 noite

The staff was very polite and courteous and our room was quiet and spotless.

The staff was very polite and courteous and our room was quiet and spotless.

2

Shannon

16 de jun. de 2025

·

A estadia foi de 1 noite

Our room was definitely NOT what you’d expect from a Marriott property! Room was stale, smelled of cigarette smoke, bedspread was stained as was a chair in the room. When we complained to the service team we were asked to “post the complaint on social media and perhaps they’d get the resources to fix it”. Not a good experience.

Our room was definitely NOT what you’d expect from a Marriott property! Room was stale, smelled of cigarette smoke, bedspread was stained as was a chair in the room. When we complained to the service team we were asked to “post the complaint on social media and perhaps they’d get the resources to fix it”. Not a good experience.

4

Nathalie

24 de ago. de 2025

·

A estadia foi de 1 noite

Room had a smell to it and it had people dirty laundry that was left there from the previous people

Room had a smell to it and it had people dirty laundry that was left there from the previous people

2

Sharifa

28 de out. de 2025

·

A estadia foi de 1 noite

Room smelled terrible. I had to book another hotel.

Room smelled terrible. I had to book another hotel.

6

Michele

10 de mar. de 2025

·

A estadia foi de 2 noites

The only downfall was the room was only cleaned upon arriving. The cleaner knocked on our door some time after lunch to replace towels. We had to ask to have the trash removed (ie: dirty diapers). The bathroom sink wasn’t wiped down- we had to wipe ourselves afterwards. We had hoped the beds could be made. The worst part was 3 different doorsteps in our hallway had leftover trays and trash from the morning still sitting there by end of day. We were perplexed how the cleaner walked by without picking it up. It sat there all morning, all afternoon, all evening. The hotel is more like a 3 star hotel. On a positive the front desk staff are welcoming and friendly.

The only downfall was the room was only cleaned upon arriving. The cleaner knocked on our door some time after lunch to replace towels. We had to ask to have the trash removed (ie: dirty diapers). The bathroom sink wasn’t wiped down- we had to wipe ourselves afterwards. We had hoped the beds could be made. The worst part was 3 different doorsteps in our hallway had leftover trays and trash from the morning still sitting there by end of day. We were perplexed how the cleaner walked by without picking it up. It sat there all morning, all afternoon, all evening. The hotel is more like a 3 star hotel. On a positive the front desk staff are welcoming and friendly.

6

ROXANNE

5 de mai. de 2025

·

A estadia foi de 2 noites

The facility is beautiful The safety elevators were great. The only concern I have is that we asked to have our room cleaned and it never did and we were there for three days so it was a little disappointing, but the bed was comfortable and the staff was very friendly

The facility is beautiful The safety elevators were great. The only concern I have is that we asked to have our room cleaned and it never did and we were there for three days so it was a little disappointing, but the bed was comfortable and the staff was very friendly

6

Gord

22 de ago. de 2024

·

A estadia foi de 2 noites

Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.

Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.

4

Laurie

29 de set. de 2024

·

A estadia foi de 1 noite

When we woke up in the am- 8 floors up- ants all along ground on window side Disgusting

When we woke up in the am- 8 floors up- ants all along ground on window side Disgusting

10

Bin Bin

28 de set. de 2025

·

A estadia foi de 1 noite

The hotel was very clean, and the staff were extremely friendly. We had a pleasant stay and would definitely come back again!

The hotel was very clean, and the staff were extremely friendly. We had a pleasant stay and would definitely come back again!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos costumam ser espaçosos, com camas confortáveis e vistas deslumbrantes da cidade ou do Parlamento. Os pontos negativos incluem decoração datada, tomadas limitadas ao lado da cama e outros problemas de manutenção (ar condicionado/TV/telefones, ralos, pressão da água), além de ruído da rua ou de eventos e Wi-Fi instável ocasionalmente.

Avaliações dos hóspedes relacionadas

10

Jennifer

1 de fev. de 2025

·

A estadia foi de 1 noite

While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.

While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.

10

JENNIFER

11 de mai. de 2025

·

A estadia foi de 1 noite

Location was excellent, views of the city were outstanding

Location was excellent, views of the city were outstanding

4

Stephane

21 de nov. de 2025

·

A estadia foi de 1 noite

The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL

The television didn’t work, nor did the phone to call the reception, and the bed was uncomfortable. At the reception Me: I have a reservation Her: Under what name? Me: Stephane Bastien Her: I’m sorry, I don’t speak French I tell her my name and she says she doesn’t speak French. I said my name with an English accent. LOL

10

Esther

9 de jan. de 2025

·

Love the lobby, spacious rooms

Love the lobby, spacious rooms

6

Nina

14 de nov. de 2025

·

A estadia foi de 1 noite

Room - noice level was too high for a comfortable rest. It sounded like the floors were being scraped every few minutes u til about midnight and than that started again bt 6:30am. Also, early this knowing I was woken up by a loud beeping sound….unclear where it was coming from but it was outside do the room.

Room - noice level was too high for a comfortable rest. It sounded like the floors were being scraped every few minutes u til about midnight and than that started again bt 6:30am. Also, early this knowing I was woken up by a loud beeping sound….unclear where it was coming from but it was outside do the room.

6

Christine

30 de dez. de 2024

·

A estadia foi de 1 noite

Great location, but the two rooms we booked (on 10th floor) smelled like strong body odour, despite running the AC, opening the window and having housekeeping spray the carpets. Rooms looking tired. Broken lamp meant the room seemed dark. Excellent location and view.

Great location, but the two rooms we booked (on 10th floor) smelled like strong body odour, despite running the AC, opening the window and having housekeeping spray the carpets. Rooms looking tired. Broken lamp meant the room seemed dark. Excellent location and view.

8

Wonkeun

16 de fev. de 2026

·

A estadia foi de 1 noite

Spacious room with a great view on 14th floor

Spacious room with a great view on 14th floor

6

Chad

12 de nov. de 2023

·

A estadia foi de 1 noite

Very dated. Needs an facelift.

Very dated. Needs an facelift.

6

Michel

9 de jun. de 2024

·

A estadia foi de 1 noite

Overall very good and we were upgraded to a suite. Smooth check in, clean, nice courtesy desert plate for celebrating a birthday. Excellent view of downtown Ottawa. Thin walls and ceiling will make sleeping tough in neighbours are noisy. Our package included breakfast and the restaurant gave me the voucher. They confirmed I could order through room service and pay with the voucher. I placed the order then got a call back saying we could not do this. Management eventually sorted it, and made the meal complimentary. Food quality was average. Overall good service and would stay again. Parking is steep at $30 for overnight.

Overall very good and we were upgraded to a suite. Smooth check in, clean, nice courtesy desert plate for celebrating a birthday. Excellent view of downtown Ottawa. Thin walls and ceiling will make sleeping tough in neighbours are noisy. Our package included breakfast and the restaurant gave me the voucher. They confirmed I could order through room service and pay with the voucher. I placed the order then got a call back saying we could not do this. Management eventually sorted it, and made the meal complimentary. Food quality was average. Overall good service and would stay again. Parking is steep at $30 for overnight.

8

Patrick

10 de mar. de 2024

·

A estadia foi de 2 noites

Needs renovation

Needs renovation

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado como amigável, atencioso e prestativo em todo o hotel, com soluções de problemas atenciosas e upgrades ocasionais. Uma minoria relata check-in rude ou lento, dificuldade em contatar a equipe ou falta de resposta a problemas.

Avaliações dos hóspedes relacionadas

10

Susan

20 de abr. de 2025

·

A estadia foi de 2 noites

The staff at the Westin Ottawa were amazing and truly understand customer service. We had reserved 3 rooms for our family, and they not only ensured we were together but gave us all rooms with an incredible view of downtown Ottawa at no extra charge. We had an issue with the toilet and they responded to it immediately. It meant we had to change rooms. They moved all three rooms and once again made sure all of us were together. We also had a problem with the parking, which isn’t controlled by them, but for our trouble they comped us all a free breakfast! The front desk, the staff at the restaurant and the housekeeper were so hospitable. The rooms were clean and very comfortable. We will definitely return!

The staff at the Westin Ottawa were amazing and truly understand customer service. We had reserved 3 rooms for our family, and they not only ensured we were together but gave us all rooms with an incredible view of downtown Ottawa at no extra charge. We had an issue with the toilet and they responded to it immediately. It meant we had to change rooms. They moved all three rooms and once again made sure all of us were together. We also had a problem with the parking, which isn’t controlled by them, but for our trouble they comped us all a free breakfast! The front desk, the staff at the restaurant and the housekeeper were so hospitable. The rooms were clean and very comfortable. We will definitely return!

10

Ronald

3 de jan. de 2026

·

A estadia foi de 2 noites

The room was great. All staff were excellent from the valets to the front desk and housekeeping.

The room was great. All staff were excellent from the valets to the front desk and housekeeping.

10

Joanne

12 de set. de 2025

·

A estadia foi de 3 noites

The check in staff member was snobbish and gave us a room that was not ready. It wasn’t a great way to start our experience at The Westin. After that start, everything else went well.

The check in staff member was snobbish and gave us a room that was not ready. It wasn’t a great way to start our experience at The Westin. After that start, everything else went well.

4

William

30 de dez. de 2025

·

A estadia foi de 3 noites

Check in was the very worst in my many years of staying at Westins all over the globe - the person was extremely rude and left us standing at the counter for 20m while she clearly went on break (took her water bottle with her when she had to check something in the back)

Check in was the very worst in my many years of staying at Westins all over the globe - the person was extremely rude and left us standing at the counter for 20m while she clearly went on break (took her water bottle with her when she had to check something in the back)

10

Joel

22 de abr. de 2025

·

A estadia foi de 1 noite

The staff is tops, as have been in over half a dozen stays at this Ottawa Westin location through the years. Thank you always for the great service and attention to details

The staff is tops, as have been in over half a dozen stays at this Ottawa Westin location through the years. Thank you always for the great service and attention to details

10

Monica

22 de ago. de 2025

·

A estadia foi de 1 noite

Great service - parking, desk, housekeeping, restaurant

Great service - parking, desk, housekeeping, restaurant

6

Bailey

9 de jun. de 2024

·

A estadia foi de 1 noite

Access to the underground parking was blocked off due to a protest but there was no notice provided from the hotel that we would have to seek parking elsewhere. Check in was at 1500, we arrived at 1600 and one of our rooms wasn’t ready yet. We requested adjoining rooms and were told our rooms were adjoining but when we went up that was not the case. The rooms themselves were clean, the beds comfortable and the front desk staff were polite and courteous

Access to the underground parking was blocked off due to a protest but there was no notice provided from the hotel that we would have to seek parking elsewhere. Check in was at 1500, we arrived at 1600 and one of our rooms wasn’t ready yet. We requested adjoining rooms and were told our rooms were adjoining but when we went up that was not the case. The rooms themselves were clean, the beds comfortable and the front desk staff were polite and courteous

2

Julian

3 de jul. de 2024

·

A estadia foi de 2 noites

I felt like the staff was very unprofessional and not friendly at all. The lady the checkin desk and the manager on evening/night shift was very disrespectful. But that’s okay, I won’t be coming back there. They overcharged my card too and yet I got a refund. I see they took some charges off my card after I had gotten a refund. I was just over them so I let it go. I won’t be coming back there.

I felt like the staff was very unprofessional and not friendly at all. The lady the checkin desk and the manager on evening/night shift was very disrespectful. But that’s okay, I won’t be coming back there. They overcharged my card too and yet I got a refund. I see they took some charges off my card after I had gotten a refund. I was just over them so I let it go. I won’t be coming back there.

6

Pamela

7 de jun. de 2024

·

A estadia foi de 1 noite

There should be more than one person working at the front desk to check people in at 5:30 pm.

There should be more than one person working at the front desk to check people in at 5:30 pm.

10

John

17 de nov. de 2025

·

A estadia foi de 4 noites

Very well run organization, and service throughout the hotel was outstanding!

Very well run organization, and service throughout the hotel was outstanding!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado no centro da cidade e conectado ao Rideau Centre, é uma curta caminhada até o Parlamento, o ByWard Market, o canal e o Shaw Centre, com ótimas vistas dos andares superiores. Várias pessoas notam sem-abrigos e uso de drogas nas proximidades que podem parecer inseguros.

Avaliações dos hóspedes relacionadas

8

Katlyn

21 de fev. de 2025

·

A estadia foi de 1 noite

Nice hotel, but lots of homelessness in the area

Nice hotel, but lots of homelessness in the area

10

Natasha

29 de mai. de 2025

·

A estadia foi de 1 noite

Located downtown Ottawa, very comfortable stay. Beautiful view of the city.

Located downtown Ottawa, very comfortable stay. Beautiful view of the city.

10

Dominique

16 de jan. de 2025

·

A estadia foi de 4 noites

Direct access to Rideau Center via third floor is a real winner. Also, within walking distance of all main attractions, museums and market. Views on the town center or the river are spectacular. The only drawback is the huge number of homeless people and small drug dealers in the surrounding streets. Problem more acute at nightfall. Police patrols on site, but still.

Direct access to Rideau Center via third floor is a real winner. Also, within walking distance of all main attractions, museums and market. Views on the town center or the river are spectacular. The only drawback is the huge number of homeless people and small drug dealers in the surrounding streets. Problem more acute at nightfall. Police patrols on site, but still.

10

Peter

20 de out. de 2025

·

A estadia foi de 2 noites

Great hotel. First rate valet service. Incredible restaurant in the hotel. Best location. Attached to the Rideau Centre so you have unlimited shopping options. Next to the market so incredible dining options. Amazing staff. Not sure why you would stay anywhere other than the Westin Ottawa.

Great hotel. First rate valet service. Incredible restaurant in the hotel. Best location. Attached to the Rideau Centre so you have unlimited shopping options. Next to the market so incredible dining options. Amazing staff. Not sure why you would stay anywhere other than the Westin Ottawa.

10

Helen

17 de ago. de 2025

·

A estadia foi de 1 noite

Location was in a busy hub so noisy but great for access to many popular areas.

Location was in a busy hub so noisy but great for access to many popular areas.

10

souad

3 de jun. de 2024

·

A estadia foi de 2 noites

Friendly staff No waiting time Clean safe Close to the market and mall shopping

Friendly staff No waiting time Clean safe Close to the market and mall shopping

10

Kelly

25 de out. de 2023

·

A estadia foi de 1 noite

Lots of homelessness surrounding the building. Scary to walk alone.

Lots of homelessness surrounding the building. Scary to walk alone.

10

Brian

15 de out. de 2025

·

A estadia foi de 1 noite

Nicely located right around the corner of Parliament. Always clean and professional. Views of Parliament and the area from rooms.

Nicely located right around the corner of Parliament. Always clean and professional. Views of Parliament and the area from rooms.

10

Jason

16 de dez. de 2024

·

A estadia foi de 1 noite

It’s right downtown and has the Rideau Centre mall right next to it and the Byward Market is also right there! Many attractions within walking distance such as Parliament Hill and The National War Memorial!

It’s right downtown and has the Rideau Centre mall right next to it and the Byward Market is also right there! Many attractions within walking distance such as Parliament Hill and The National War Memorial!

10

Michael

14 de out. de 2025

·

A estadia foi de 2 noites

The area just around corner of hotel was deplorable. Druggies and Beggers sleeping on sidewalk and stinking the area up in General. Streets filled with trash.

The area just around corner of hotel was deplorable. Druggies and Beggers sleeping on sidewalk and stinking the area up in General. Streets filled with trash.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A gastronomia no local recebe ótimas avaliações: o café da manhã no Daly’s é repetidamente elogiado e o The Shore Club é um destaque, embora os preços possam ser altos. Relatos ocasionais de refeições médias ou decepcionantes.

Avaliações dos hóspedes relacionadas

8

nurjehan

21 de fev. de 2024

·

A estadia foi de 3 noites

Disappointing Dinner experience

Disappointing Dinner experience

10

Damaso

4 de ago. de 2024

·

A estadia foi de 1 noite

Great friendly staff and great food and friendly service at both restaurants.

Great friendly staff and great food and friendly service at both restaurants.

10

Stephanie

6 de ago. de 2025

·

A estadia foi de 1 noite

The room was nice, comfortable bed, however for the price that we paid, I would have preferred an unobstructed view of the parliament and chateau Laurier. Also, the air conditioner unit was humming that was a bit inconvenience. The food at Dalys in the hotel was wonderful. Great breakfast and excellent service from Christian - italien extraordinaire!

The room was nice, comfortable bed, however for the price that we paid, I would have preferred an unobstructed view of the parliament and chateau Laurier. Also, the air conditioner unit was humming that was a bit inconvenience. The food at Dalys in the hotel was wonderful. Great breakfast and excellent service from Christian - italien extraordinaire!

10

Susan

17 de mar. de 2025

·

A estadia foi de 4 noites

Steakhouse was excellent.

Steakhouse was excellent.

10

Anne

6 de dez. de 2024

·

A estadia foi de 1 noite

Loved the room and the restaurant at the hotel. Surroundings a bit seedy

Loved the room and the restaurant at the hotel. Surroundings a bit seedy

10

Stephen

17 de dez. de 2024

·

A estadia foi de 2 noites

Great breakfasts!

Great breakfasts!

10

Mary Jane

5 de mai. de 2025

·

A estadia foi de 2 noites

Convenient for shopping and walking about. Price in restaurant a bit high.

Convenient for shopping and walking about. Price in restaurant a bit high.

10

Gregory

17 de mai. de 2025

·

A estadia foi de 1 noite

The Westin’s Shore Club restaurant provided exceptional food and service as well as an intimate romantic atmosphere. Our waiter, Connor was both professional and very personable. The Westin hotel in Ottawa was where we held our wonderful wedding reception forty years ago and I must say that the hotel and the restaurant are still great and in fact, better than ever. Well done!

The Westin’s Shore Club restaurant provided exceptional food and service as well as an intimate romantic atmosphere. Our waiter, Connor was both professional and very personable. The Westin hotel in Ottawa was where we held our wonderful wedding reception forty years ago and I must say that the hotel and the restaurant are still great and in fact, better than ever. Well done!

10

Mary

22 de set. de 2025

·

A estadia foi de 2 noites

Everything from check in to check out was pleasant and professional. Breakfasts at Daly’s were generous and tasty. The Shore Club dinner was a treat. Having the Rideau Centre shopping mall attached was very convenient. Valet parking made arriving and leaving throughout our stay very easy. We’ll definitely be back

Everything from check in to check out was pleasant and professional. Breakfasts at Daly’s were generous and tasty. The Shore Club dinner was a treat. Having the Rideau Centre shopping mall attached was very convenient. Valet parking made arriving and leaving throughout our stay very easy. We’ll definitely be back

10

Jason

21 de fev. de 2025

·

A estadia foi de 3 noites

Direct access to Rideau Centre from hotel was great during cold February stay allowed family to enjoy shopping mall coat free directly from hotel. Breakfast Buffet was great too, good quality lots of choice’s. Proximity to the frozen canal skating and affordable skate rentals from hotel were great convenience.

Direct access to Rideau Centre from hotel was great during cold February stay allowed family to enjoy shopping mall coat free directly from hotel. Breakfast Buffet was great too, good quality lots of choice’s. Proximity to the frozen canal skating and affordable skate rentals from hotel were great convenience.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Marcus

26 de jun. de 2026

·

A estadia foi de 2 noites

Quarto limpo. Excelente equipe dos funcionários da recepção e tb do restaurante do café e jantar. Localizado dentro do shopping o, muito acessível, como também próximo dos pontos turísticos.

Quarto limpo. Excelente equipe dos funcionários da recepção e tb do restaurante do café e jantar. Localizado dentro do shopping o, muito acessível, como também próximo dos pontos turísticos.

10

Erin

14 de ago. de 2026

·

A estadia foi de 1 noite

Great area clean and friendly

Great area clean and friendly

2

Ian

4 de ago. de 2026

·

A estadia foi de 2 noites

I had high hopes for this hotel, but the reality fell well short. The arrival experience sets the tone: the street out front has visible drug use, and you have to navigate around construction workers pushing wheelbarrows of rocks just to reach the entrance, as there's little room for pedestrians. Once inside, the main lobby is under construction, so guests are routed through a hallway lined with construction materials to reach the elevators. Check-in itself happens at a makeshift desk in what looks like a converted storage room — there's no one to greet you at the door, and the whole entry sequence feels disorganized and unwelcoming. The rooms themselves were subpar. The views were a genuine highlight, but everything else felt like an afterthought. The bathroom, in particular, was a low point — cheaply finished, with a shower that didn't feel clean or well-maintained. The toilet didn't flush properly, and based on conversations with other guests, this wasn't isolated to my room — it appears to be a hotel-wide issue. Housekeeping/turndown service was minimal at best: towels were left on the floor, used washcloths remained in the shower, beds were made carelessly, and trash wasn't emptied. There's also no convenience store on-site, which would have been a nice amenity given the other shortcomings. Overall, this felt less like a hotel stay and more like navigating a construction zone to reach a mediocre room. For the price point, I'd expect significantly more.

I had high hopes for this hotel, but the reality fell well short. The arrival experience sets the tone: the street out front has visible drug use, and you have to navigate around construction workers pushing wheelbarrows of rocks just to reach the entrance, as there's little room for pedestrians. Once inside, the main lobby is under construction, so guests are routed through a hallway lined with construction materials to reach the elevators. Check-in itself happens at a makeshift desk in what looks like a converted storage room — there's no one to greet you at the door, and the whole entry sequence feels disorganized and unwelcoming. The rooms themselves were subpar. The views were a genuine highlight, but everything else felt like an afterthought. The bathroom, in particular, was a low point — cheaply finished, with a shower that didn't feel clean or well-maintained. The toilet didn't flush properly, and based on conversations with other guests, this wasn't isolated to my room — it appears to be a hotel-wide issue. Housekeeping/turndown service was minimal at best: towels were left on the floor, used washcloths remained in the shower, beds were made carelessly, and trash wasn't emptied. There's also no convenience store on-site, which would have been a nice amenity given the other shortcomings. Overall, this felt less like a hotel stay and more like navigating a construction zone to reach a mediocre room. For the price point, I'd expect significantly more.

6

Marc

26 de jul. de 2026

·

A estadia foi de 1 noite

In rénovation and old and smelly bedroom. Old cigarette smell

In rénovation and old and smelly bedroom. Old cigarette smell

8

Kim

26 de jul. de 2026

·

A estadia foi de 1 noite

Staff very friendly. Location is absolutely perfect to walk downtown. Hotel currently in renovation to modernize the Hall and rooms and it was due. Not the best time to book a stay there now, but glad they are making reno for the future

Staff very friendly. Location is absolutely perfect to walk downtown. Hotel currently in renovation to modernize the Hall and rooms and it was due. Not the best time to book a stay there now, but glad they are making reno for the future

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 23:59

Antes das 12:00

Caução

CAD 200 per accommodation on arrival.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $689	18 $680	19 $523
20 $278	21 $408	22	23 $489	24	25 $316	26 $489
27 $258	28 $377	29 $374	30 $367

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 19 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: CAD 200.00 per stay

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito; não se aceita numerário
Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

A piscina está aberta das 6:30 às 22:00.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.

O estacionamento está sujeito a restrições de altura dos veículos.

O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço takeaway: de 6 CAD a 40 CAD por adulto e de 5 CAD a 25 CAD por criança (valores aproximados)
Tarifa de acesso à internet sem fios no quarto: 10.95 CAD por dia (as tarifas podem ser alteradas)
Tarifa de estacionamento com motorista: 62 CAD por dia (entradas e saídas ilimitadas)
Tarifa de estacionamento fora do alojamento: 33 CAD por dia (a 161 metros). Horário de funcionamento: 24 horas)
Taxa de check-out tardio: 50 CAD (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.