Comfort Suites Paradise Island

This property needs to be updated, the wifi strength was terrible every day i mentioned to staff multiple times and it was never fixed. Probably wouldn’t stay here again

Great property breakfast is delicious laundry onsite love the access to Atlantis

Atlantis access: main reason for booking this. No issue. would be easier to get the wristband for the entire stay, rather than have to get one every day. Free breakfast: nice if you’re on a budget. choices are limited: eggs, bacon/sausage, toast, waffles (bad), cereals (2-3), pastries (don’t look good). please, learn how to make waffles. They were very chewy and taste nothing like waffles. Would have appreciated croissants or pains au chocolat, which are typical. Wifi: good but not always stable. Had to disconnect / reconnect several times. And you have to agree to terms every day, so it will disconnect at night. That could bring data usage issues if not careful. Room: ok. They did upgrade the furnishings, but the carpet, walls, bathroom and overall state of the room is meh. Not worth the price. The bathroom is particularly weird. It’s fully open, right when you enter the room. And only the toilet / shower are behind a door. Cleanliness: overall ok, but they don’t seem to be doing a thorough job. The carpet is not so great. And… the dead bug near the bed was still there when I left. Staff: great. Friendly and helpful. Noise: please, fix the door to the pool/restaurant. That door closes automatically in an extremely loud way. And my room being next to it, I was awaken at 7am every day, due to all the guests going for breakfast. Not great. Water: they provide free water bottles every day. not environmentally friendly. (Atlantis has bottle refill stations)

The front desk staff were nice ,but no water at times ,no water pressure constant power outages. The breakfast was cold . The absolute worst Hotel that I have ever stayed in

Atlantis access ,

I wish we could have simply gotten our bracelets for the waterpark at our hotel front desk instead of having to go to the Royal counter by the aquarium every day. I loved that our hotel pool never ‘officially’ closed and that we could swim at any time! The breakfast varied a little every day and were very good. The bed and linens were very comfortable. The hotel itself is a little dated and has seen better days but it is clean, comfortable, the food at the bar and restaurant is very good, the location is great with access to Atlantis, restaurants, grocery store, liquor store and beach! Don’t bother going to Cabbage Beach. Yes, it is beautiful, but ALL the beaches are beautiful! We paid 40$US for 2 lounge chairs and an umbrella there. However, after we discovered that with our free access passes to Atlantis (with our stay at Comfort Suites) we also get loungers (with covers to protect from the sun) and towels for free there! Atlantis Beach is just a 5 minute walk on the beach from Cabbage Beach. This was a romantic, fun and beautiful stay.

Good deal with the Atlantis tickets and other perks.

The check in process takes a very long time so we spent lots of time waiting in line to get checked in. Check in was at 3pm and our rooms were not ready. We had to wait an additional hour to get our rooms. There is only one elevator located way at the back of the hotel so very inconvenient for strollers and luggage. Staff was friendly.

Clean. Friendly staff. Walkable to the Atlantis and with access to all their amenities.

Loved the closness & accessibility to Atlantis Waterpark n beach. Comfortable bed, room was spacious for 2 people, liked having a sofa and mini fridge in room, would have liked a mini microwave. Spacious bathroom, loved the hook and towel rack by shower/bath, loved the placement of toilet behind door, gave more privacy, & sink with towel rack by sink that was separate from toilet/bath. Note: elevator is far from the front for those with limited mobility. Liked the ice n vending machines on each floor....maybe add other water selections. Loved availability n the variety of breakfast buffet that was included, especially for families with different starts in am. (Would suggest door to restaurant to open out,hard to open door with a plate and drink in hand) Few tables inside, but plenty outside, nice breeze and cozy. Pool was refreshing, loved the umbrellas n multitude of chaise loungers n pool towels..for families with kids, there is a lifeguard on site. Like availability of bar right by the pool. Plenty of food places near hotel. Staff very friendly, has a luggage storage...only suggestion is for front desk staff to readily offer the hospitality room to visitors arriving before 3pm to change out of their travelling attire to more comfortable resort clothes...swimsuit, shorts, flip flops to enjoy pool or to explore the surrounding area. Didnt find out about this room until 3hrs later. Would definitely stay here again...quiet, calm and relaxing after a busy day on the island.

The first room we staying in had a terrible smell, and the dresser drawers smelled of urine. They moved us to a new room, which was filthy. The bathroom door handle didn’t work, there was something (poop maybe) on the wall in the bathroom, and the closet door was hanging off. Overall the hotel is filthy and smells bad. Major upgrades and a thorough deep clean is needed as it ruins Paradise Island.

DO NOT STAY AT THIS HOTEL! IT HAS ROACHES! It is filled with roaches! From baby roaches to big roaches. I found one in my suitcase! Ruin our stay. We were in room 390, when we notified the front desk, the management is completely unprofessional and dismissed me! They did nothing! The staff could care less. Even after we left the hotel and had to change our flights and pay more money to leave the Bahamas a whole day early. They only reach out after we left back home and I threaten to post these pictures of the ROACHES & offered to give me ONE night free. After we left early, spent extra money on our flights going home. This hotel is very outdated. Breakfast is the same everyday & its gross. Only thing that is good about this hotel is how close it is to the Atlantis! And you can find another hotel nearby so you won’t bring roaches back home! This is APRIL 25th 2025!!!!

Rooms were very clean and the staff was kind and helpful. Place is a bargain considering it's a 5 minute walk to Atlantis where you get free day passes while staying at Comfort Suites.

I liked the accessibility of Atlantis to the property. The hotel was fairly clean but there were some areas that could use some updating. There were several leaks happening during our stay due to rain and several Areas where the carpet was coming up which could cause a trip hazard, the safe in my room did not work.

Room was clean. Little out dated. Staff was great!

Well first had problems three times with room keys and worst of all the bed had bed bugs and I got bit and had to get medical treatment at the hospital came back and told the hotel and they did nothing for us like they didn’t care so they had a pull out sofa which we slept on for the rest of my two week trip and that was uncomfortable tried to find another place to stay to finish out the trip but nothing was available so had to deal with this so my worst nightmare never again

Clean room, great service

Staff were very helpfull, the upkeep of the corridors could use some work for some carpet smells in some corridors.

Room was in good condition, however the hallway smelled horrible. The water pressure came and went. The USB outlets were in bad shape, and internet access was not available, and/or working.

Worms in toilet and bugs in room

I like that the property was close to the waterpark which was very convenient. But I didn’t like about the property. I stayed on the third floor and it had this awful smell. The water pressure was not good. TV was static not much channels. Didn’t have very much to do at the hotel besides the pool. The free breakfast wasn’t a lot of choices like most comfort suites I’ve been to. I gave it a 6 out of 10.

The location is excellent. Unfortunately we had rooms that were close to elevators when we requested not to be close to one. Lots of foot traffic as noises since 7:00 am and well into the night beyond 12:00 am .

Big clean room. Comfortable bed

Everything is great. Except that the washroom inside the hotel room is a bit dark. The lighting is not strong enough. In addition, the shower is not strong enough. Perhaps plumbing is old?

Bed was comfortable... Didn't like how the toilet keep running & the ac was noisy

Overall we enjoyed our stay. Cons: we were on the ground floor and the sliding door did not lock. We were able to turn the desk chair on its side and use it as a stick to lock the door but there should have been another option. For two days there was water on the floor in the sink area and we could not figure out where it was coming from. It eventually went away. The air conditioning unit was very loud and not very cold. This did seem to be a room specific problem as we could identify our room from the outside just by the air conditioner noise. We attempted to use the online reporting and request option to get batteries for the non working remote and we never got a response but asking at the front replaced the batteries right away. Sofa bed was uncomfortable. Cost for a soda at the bar seemed really high. The glass of soda was $3.50. Was listed as a can of soda on my bill but the glass didn’t even hold a whole can. Pool seemed to close early (6pm). It would have been nice to be in the water in the evening. Pros: Sofa was a comfortable sleeping surface. Bed was comfortable. Multiple pillow thicknesses to chose from. Room was cleaned daily. Bathroom has fan. Breakfast was good and only super busy one morning. Snacks and drinks available upon arrival and water replaced daily was very much appreciated. Access to Atlantis was very much worth the cost of the stay. Was impressed to see employees cleaning the walls of the ramp walk way outside. Shows care for the building.

My room was clean, but didn't function 100%. My toilet was leaking most of the 4 nights, maintenance came up and fixed it, but then it continued to leak after that. The A/C unit was really loud and I had to turn it off at night to sleep. Then the ceiling fan was loose and would make loud clicking noises. Lastly the Breakfast each day never really changed, and the food quality wasn't good. You need to swap most of the foods out everyday, not have the same ones. Other than those issues, I did enjoy my stay, my bed was comfortable, I felt secure with all the security around the island, and the staff was very nice and accommodating. Lastly, I loved having the Atlantis pass to enjoy their facility, great perk for your hotel!

Staff was amazing and the room was nice and big!

Room was in good condition, however the hallway smelled horrible. The water pressure came and went. The USB outlets were in bad shape, and internet access was not available, and/or working.

Positives, close walking distance to Atlantis, excursions and Margaritaville. Water park access was nice and overall the property and room were clean. Food was mediocre. Service was hit or miss. We weren’t given our VIP welcome gift at check in (the people in front of us received it) when we went back later and asked for it, we were questioned about it as if we were lying about not receiving it. The gift was a few coupons. Service was good or really bad depending on who was around. A few employees were friendly and a few were borderline rude. Smoke alarms went off randomly. The first time that we mentioned the smoke detectors going off in our room they came and “fixed” it. The next night the smoke alarm went off at 3am and 3:20am. Mentioned it the next morning and when we returned they had completely removed the smoke detector.

The staff starting our day with breakfast Tasha and Jules, were amazing. The front desk staff Sonia and Regnald assisted storing our bags once we checked out. It was a fantastic trip. All the staff were always pleasant, helpful and accommodating. We will be back again in February. Thank you all! Merry Christmas!

Check in was smooth, all staff courteous, Darren at the front desk was very personable and approachable. All cleaning staff and ground staff were courteous, cheerful and helpful. Management was knowledgeable and approachable as well. Room was clean and although we did not need it cleaned during our stay, staff still ensured we had extra water. Free breakfast was standard American fare. Lunch and dinner were slightly cheaper than surrounding restaurants and a better quality. I would return again if I wanted to access the waterpark.

I stay here often this time though was horrible. The check in process. Three people were checking in arriving guests. I do not expect the process to be speedy. Standing on line for 45 minutes to get to the actual front desk was due to the staff having long conversations with the guests. Then assisting someone that was not on the line and also having a lengthy conversation with them as well. Add to that the bar area had a bartender that told me to wait to place my order only to finally come outside and assist a couple in the pool even though I went inside to find him. Then he told me I couldn't place my order only for me to find a woman that told him he could in fact place the order. Hopefully my next visit will be 100 percent favorable. July 4, 2025 though was HORRIBLE from check in to the bar area.

Front desk staff was Amazing, kind friendly and helpful

Location and the access to Atlantis was perfect. The staff were all incredibly nice and accommodating. Very friendly. Would stay there again!

The check in process takes a very long time so we spent lots of time waiting in line to get checked in. Check in was at 3pm and our rooms were not ready. We had to wait an additional hour to get our rooms. There is only one elevator located way at the back of the hotel so very inconvenient for strollers and luggage. Staff was friendly.

Positives, close walking distance to Atlantis, excursions and Margaritaville. Water park access was nice and overall the property and room were clean. Food was mediocre. Service was hit or miss. We weren’t given our VIP welcome gift at check in (the people in front of us received it) when we went back later and asked for it, we were questioned about it as if we were lying about not receiving it. The gift was a few coupons. Service was good or really bad depending on who was around. A few employees were friendly and a few were borderline rude. Smoke alarms went off randomly. The first time that we mentioned the smoke detectors going off in our room they came and “fixed” it. The next night the smoke alarm went off at 3am and 3:20am. Mentioned it the next morning and when we returned they had completely removed the smoke detector.

From the moment we arrived, the staff made me feel incredibly welcomed. Everyone I interacted with was genuinely friendly, attentive, and eager to help with anything we needed—whether it was directions, recommendations, or just a warm smile at the front desk. Their kindness truly elevated my stay. We also thoroughly enjoyed Reginald and his warm, vibrant energy. I’ll definitely be back!

We just like this little hotel. Staff is nice

Check-in process was extremely slow. took over an hour to get checked in. Not enough staff to handle the arriving families.

Rooms were very clean and the staff was kind and helpful. Place is a bargain considering it's a 5 minute walk to Atlantis where you get free day passes while staying at Comfort Suites.

Great location and service

Great location! If you want Atlantis access this is the spot. Hotel is next to Atlantis and Marina Village. The free breakfast was great and saved us lots of $. Rooms are clean and comfortable but nothing fancy. Staff, location and free Atlantis wristband daily is outstanding. This was our second time staying here.

Great location with access to Atlantis water parks without having to stay at Atlantis. Centrally located in downtown Nassau but with the benefit of being on Paradise Island and the safety and amenities there. If you rent a car you have free parking so you have access to greater new providence. I keep coming back to comfort suites.

Close to the Atlantis with the possibility to use Atlantis' waterpark

We’ve loved how convenient it is to everything in the area, and how we were able to have access to Atlantis! Such a great value!

The staff was friendly and answered any questions we had. The breakfast daily was nice. The pool area was pleasant. Atlantis was within walking distance and the facilities were available for us to use. I preferred the quietness of this property. The only negative I have is the beach is a distance to walk.

Location on Paradise Island, walkable, access to Atlantis

Great location.

Proximity and access to Atlantis is key and really all that matters. Yes - the hotel is a bit dated (carpets and wall paint), but I wasn't even in the hotel except to go back and forth to Atlantis/Dining/Shopping. I feel the staff were friendly, but could have explained things a bit upon checkin. Room was not ready at check in and I came after 4:00pm. The hotel had 'smell' to it. Smelled like trash in the hallways. Good Value. Breakfast was fine. Never ate the other meals. Bartender was nice a night when I ordered a few drinks.

Check in was smooth, all staff courteous, Darren at the front desk was very personable and approachable. All cleaning staff and ground staff were courteous, cheerful and helpful. Management was knowledgeable and approachable as well. Room was clean and although we did not need it cleaned during our stay, staff still ensured we had extra water. Free breakfast was standard American fare. Lunch and dinner were slightly cheaper than surrounding restaurants and a better quality. I would return again if I wanted to access the waterpark.

Breakfast was trash

The breakfast and restaurant was great and the free use of Atlantis made it worthwhile

Free breakfast was a treat in area of high priced food.

Really good value for money! Friendly staff, good breakfast and cocktails and the fact that the hotel offers free access to Atlantis make this stay absolutely worth it.

Friendly and welcoming staff. Exactly as shown in pictures. Breakfast was ok. Could have used some extra fruits and cheeses. Staff did make up for lack of missing items. Would recommend without hesitation. Great stay!

The food was horrible

Breakfast was not so Good No fresh eggs

Resort itself can use some updating but the access to Atlantis makes it worth it 100%. Breakfast was surprisingly good, was fresh every day and the options changed slightly. Staff were always very friendly and helpful.

This is a really good value for the cost. As other reviews have mentioned, you have daily access to Atlantis (you'll just need to take your orange card pass to the Royal Tower everyday to get your day passes). The path to Atlantis is clearly marked and an easy 5-7 minute walk. Shops (including a Dunkin', restaurants, liquor store, and mini mart are also close by). The free daily breakfast was also quite well done, with solid meat and egg options (though watch out for the seagulls stealing your food for the outdoor seating!) One minor issue - the food at the restaurant at lunch was just OK, with small portions. Service was also on "island time". We only ate there once. The staff, from the front desk to housekeeping, are all very nice and courteous. Tanica (I hope I'm spelling that right) was wonderful and made sure our room had everything we needed. All in all, this was a very good experience and I strongly recommend this property.