Shangri-La Golden Sands, Penang

Rooms are clean but very dated. The hotel is centrally located and within walking to local eateries and the night market. This is good as everything inside the hotel is very overpriced. I Breakfast was ok but not worth the money if not included in the room for free. The beach is eroded which is a shame. The pool so very nice. I previously stayed at the Hard Rock and found that to be better value for money.

good breakfast

Staff very friendly. Lots of pools, shame about the beech

Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.

If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!