Metro Hotel Perth

Alles super, sogar Bushaltestelle vor der Tür.

Ich brauchte ein Hotel zwischen Flughafen und Innenstadt mit einer 24 Stunden Rezeption (eher eine Seltenheit in Unterkünften in Australien) und kam so auf das Metro Hotel in Perth. Sehr gut organisierter und sehr freundlicher Empfang, Zimmer blitzsauber, mit Balkon und Kühlschrank. Bett sehr bequem, gute Kissen. Bad sehr sauber, wenngleich etwas in die Jahre gekommen. Sehr gut Handtücher. WLAN prima. Empfehlung.

Ideal location for us and for public transport

Regarding a recent booking experience through Hotels.com. I have an extremely unpleasant experience. At the time of booking, I was presented with two room options of the same type, one at a lower price and one at a higher price. I deliberately chose the higher-priced option, as the images shown clearly indicated a larger room. Having stayed at this hotel multiple times before, I am familiar with the room layouts and was confident that the image displayed corresponded to a larger (executive-style) room. However, upon check-in, I was assigned a smaller standard room. The front desk staff informed me that I had not booked the larger room, but rather a standard room. This contradicts the impression created during the booking process, where the images displayed for the selected option showed a significantly larger room. I subsequently contacted Hotels.com to explain the situation, but was informed that I had not booked the larger room. This response is extremely disappointing, as it does not address the core issue — the use of misleading or incorrect images during the booking process. And I still have the pictures of the room layout on my confirmation , it does prove that hotels.com used the wrong pictures. It is clear that the images presented influenced my decision to pay a higher price. If the images shown were inaccurate or did not correspond to the actual room booked, this constitutes a misleading representation of the product / service

booked this for my 2 colleagues, the room was old and had lots of stains. My 2 female colleagues had quite bad experience with this. won't stay here anymore.