Sheraton Grand Mirage Resort, Port Douglas
379 USD
/natt
Gj.snitt. for september
Priser for Sheraton Grand Mirage Resort, Port Douglas
Velg datoer for å se priser og tilgjengelighet
379 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Sheraton Grand Mirage Resort, Port Douglas er prisen per natt i gjennomsnitt 232 USD i den billigste måneden (februar) og 487 USD i den dyreste måneden (juli), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 274 USD |
| februar | 232 USD |
| mars | 235 USD |
| april | 302 USD |
| mai | 272 USD |
| juni | 386 USD |
| juli | 487 USD |
| august | 433 USD |
| september | 379 USD |
| oktober | 369 USD |
| november | 260 USD |
| desember | 258 USD |
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sep · 379 USD
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Dyreste: juli (ca. 487 USD)
Billigste: februar (ca. 232 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, som tilbyr massasjer. Etter en runde på golfbanen kan du ta deg et bad i et av stedets 12 utendørsbassenger. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter
Skjem bort deg selv på stedets spa, som tilbyr massasjer. Etter en runde på golfbanen kan du ta deg et bad i et av stedets 12 utendørsbassenger. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et døgnåpent forretningssenter, hurtigutsjekking og renseri-/vaskeritjenester. Planlegger du en event i Port Douglas? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 1200 kvadratmeter, blant annet konferansesenter og 7 møterom. Gjestene tilbys flyplasstransport på fastsatte tidspunkter og transport til busstasjonen mot et tillegg.
Servering
Smak på internasjonale retter på Feast Restaurant & Bar, en av dette hotellets 5 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Du kan også få noe lett å bite i på kafeen. Stedet har en bar i bassenget samt 2 barer/lounger hvor du kan koble av med noe godt å drikke. Frokostbuffé tilbys daglig fra kl. 06.30 til kl. 10.30 mot et tillegg.
Rom
Føl deg som hjemme i et av de 295 aircondition-avkjølte gjesterommene som også har kjøleskap og Flatskjerm-TV. Sengen har dundyner og sengetøy av topp kvalitet. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med designertoalettartikler og hårføner.
Beliggenhet
I Port Douglas finner du Sheraton Grand Mirage Resort, Port Douglas ved havet. Bor du her, er du bare en 5 minutters kjøretur unna Flagstaff Hill og Wildlife Habitat. Dette hotellet ved stranden ligger 1,5 mi (2,5 km) unna Four Mile Beach og 2,4 mi (3,9 km) unna Crystalbrook Superyacht Marina.
Hva finnes i nærheten
Four Mile Beach Park(1.6 miles)
Four Mile Beach(1.7 miles)
Port Douglas Splash Park(1.9 miles)
Crystalbrook Superyacht Marina(2.1 miles)
Wildlife Habitat(2.2 miles)
Magazine Island(2.2 miles)
Macrossan Street(2.2 miles)
Flagstaff Hill(2.2 miles)
Anzac Park(2.3 miles)
St. Mary's by the Sea-kapellet(2.4 miles)
Port Village kjøpesenter(2.4 miles)
Sugar Wharf(2.4 miles)
Court House Museum(2.5 miles)
Rex Smeal Park(2.5 miles)
Vie Spa Port Douglas(2.6 miles)
Den foretrukne flyplassen for Sheraton Grand Mirage Resort, Port Douglas er Cairns, QLD (CNS-Cairns internasjonale flyplass)(40 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Beliggenhet
Port Douglas Road, Port Douglas, Queensland, Australia
Four Mile Beach Park (1.6 miles)
Four Mile Beach (1.7 miles)
Port Douglas Splash Park (1.9 miles)
Crystalbrook Superyacht Marina (2.1 miles)
Wildlife Habitat (2.2 miles)
Magazine Island (2.2 miles)
Gjesteomtaler av Sheraton Grand Mirage Resort, Port Douglas
8.6
Utrolig
basert på 1 674 verifiserte omtaler
Hvem bor her?
Business
8%
Par
45%
Familie
35%
Grupper
7%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Sheraton Grand Mirage Resort, Port Douglas, fremhever reisende konsekvent de store lagunebassengene, direkte tilgang til Four Mile Beach, en utmerket frokost og flere spisesteder på stedet som passer for familier, par og grupper.
Les merVar dette til hjelp?
Hva gjestene synes
På Sheraton Grand Mirage Resort, Port Douglas, fremhever reisende konsekvent de store lagunebassengene, direkte tilgang til Four Mile Beach, en utmerket frokost og flere spisesteder på stedet som passer for familier, par og grupper.
Rommene er ofte romslige, men flere gjester nevner utdaterte bad, bråkete eller vanskelig å kontrollere klimaanlegg, støy fra arrangementer og varierende komfort på senger eller rommets teknologi. Selv om bassengene er en stor attraksjon, er det gjentatte kommentarer om at noen områder trenger grundig rengjøring eller oppussing, sporadiske stengninger på grunn av arrangementer eller arbeid, og dyre cabanaer. Servicen blir ofte rost som vennlig og hjelpsom, selv om perioder med underbemanning kan føre til treg respons, lange ventetider i frokostsalen og bassengbarene, og sporadiske frustrasjoner med fakturering eller innsjekking. Forvent et avslappende opphold ved en strandresort med flotte bassenger og hager, men med varierende vedlikehold og servicehastighet.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
De store lagunebassengene er i særklasse, med barer og rikelig med sitteplasser. Noen bassenger var stengt for arrangementer eller oppussing, rensligheten og hastigheten ved swim-up-baren fikk klager, og cabanaene er dyre. Treningssenteret ligger utenfor hotellet, ved golfklubben; parkering er generelt tilgjengelig.
Relaterte gjesteomtaler
8
Rhiana
4. okt. 2025
·
Overnattet 5 netter
Plenty of parking, spacious rooms, lovely pools. Good location.
Plenty of parking, spacious rooms, lovely pools. Good location.
8
Marisa
9. des. 2024
·
Overnattet 5 netter
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
8
Mariano
21. jan. 2026
·
Overnattet 4 netter
Great resort with same very nice breakfast and dinner menu’s, but the swimm up bar was very dirty.
Great resort with same very nice breakfast and dinner menu’s, but the swimm up bar was very dirty.
10
Lesley
4. feb. 2026
·
Overnattet 5 netter
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
10
Mariano
29. des. 2025
·
Overnattet 4 netter
Overall a great experience but I must say that the swim pool bar is not very clean and the service is too slow
Overall a great experience but I must say that the swim pool bar is not very clean and the service is too slow
10
Amanda
9. des. 2024
·
Overnattet 5 netter
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
8
Vanessa
16. mai 2025
·
Overnattet 2 netter
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
8
Norman
28. juni 2023
·
Overnattet 4 netter
Winter couple break. Excellent property spread over a wide area. A lot of refurbishment has been carried out and in very good condition. Room was spacious (we paid for a Studio King), overlooking one of the lagoons. Very quiet and peaceful. The hotel has some good F&B options, and it's not too far from Port Douglas centre which has a great selection of options. Reception and concierge were very good, and helped with excursions and some extras. The down sides: 1. They charge $175 per day to use one of the poolside cabanas! We came back at about 3pm after a day out and thought we'd relax on a cabana and have a drink by the pool. No afternoon rate, no hourly rate, just $175 for charge for the day. Even a staff member told us "it used to be $85, don't bother with it today, book tomorrow and get the value for the $175 charge. 2. Since we couldn't use the cabana (or rather wouldn't pay the charge) we went to the Lagoon House bar area for a drink. The pool areas were very busy, and an area had been set aside for an afternoon Ibiza session. $50+ to enter, though you did get a voucher for food and drink. Didn't wat to do that so sat on an empty table in the Lagoon House restaurant area. We were chased off by staff since they were about to set up for dinner service. So there was basically nowhere to sit and have a drink. I went to go the indoor Daintree Bar - but it doesn't open until 5. So nowhere to relax and have a drink. Run out of space, had more to say
Winter couple break. Excellent property spread over a wide area. A lot of refurbishment has been carried out and in very good condition. Room was spacious (we paid for a Studio King), overlooking one of the lagoons. Very quiet and peaceful. The hotel has some good F&B options, and it's not too far from Port Douglas centre which has a great selection of options. Reception and concierge were very good, and helped with excursions and some extras. The down sides: 1. They charge $175 per day to use one of the poolside cabanas! We came back at about 3pm after a day out and thought we'd relax on a cabana and have a drink by the pool. No afternoon rate, no hourly rate, just $175 for charge for the day. Even a staff member told us "it used to be $85, don't bother with it today, book tomorrow and get the value for the $175 charge. 2. Since we couldn't use the cabana (or rather wouldn't pay the charge) we went to the Lagoon House bar area for a drink. The pool areas were very busy, and an area had been set aside for an afternoon Ibiza session. $50+ to enter, though you did get a voucher for food and drink. Didn't wat to do that so sat on an empty table in the Lagoon House restaurant area. We were chased off by staff since they were about to set up for dinner service. So there was basically nowhere to sit and have a drink. I went to go the indoor Daintree Bar - but it doesn't open until 5. So nowhere to relax and have a drink. Run out of space, had more to say
10
Nancy
17. feb. 2026
·
Overnattet 2 netter
Comfortable rooms with lovely pools to relax after a travel day
Comfortable rooms with lovely pools to relax after a travel day
10
Jacqueline
11. apr. 2024
·
Overnattet 5 netter
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester fant rommene og området rene, men rensligheten er inkonsekvent. Det er gjentatte rapporter om mugg eller fuktig lukt, støvete ventiler, skittne gulv eller balkonger, og bassenger som trenger grundigere rengjøring eller maling; rengjøringspersonalet overser noen ganger detaljer.
Relaterte gjesteomtaler
4
Les
2. sep. 2024
·
Overnattet 6 netter
Mold in the bathroom, noisy air-conditioning, noisy bathroom fan that could not be turned off. Breakfast was good.
Mold in the bathroom, noisy air-conditioning, noisy bathroom fan that could not be turned off. Breakfast was good.
2
meredith
12. sep. 2024
·
Overnattet 3 netter
Do not stay here. They claim it is 5 stars, but they should be punished for lying to their guests. The pool is dirty, our room smelled and was dirty; you have to pay 30.00 to use the shuttle; the gym is located half a mile and across the street off the property. Shame on Marriott for deceiving its guests. The pictures of this hotel have all be photoshopped. This is a run down facility that is unkept and dirty. Do not stay.
Do not stay here. They claim it is 5 stars, but they should be punished for lying to their guests. The pool is dirty, our room smelled and was dirty; you have to pay 30.00 to use the shuttle; the gym is located half a mile and across the street off the property. Shame on Marriott for deceiving its guests. The pictures of this hotel have all be photoshopped. This is a run down facility that is unkept and dirty. Do not stay.
8
Carolyn
5. nov. 2025
·
Overnattet 4 netter
Beautiful resort although not quite to the standards I expected or paid for Dirty sheets , damp room Staff excellent and the rest spotless
Beautiful resort although not quite to the standards I expected or paid for Dirty sheets , damp room Staff excellent and the rest spotless
10
Alison
1. mars 2026
·
Overnattet 1 natt
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
8
Bindi
8. des. 2023
·
Overnattet 5 netter
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
10
Jacinta
4. mars 2025
·
Overnattet 4 netter
The property itself is exceptional, the gym, spa, pools etc are great. Restaurants were amazing. We may have gone in an off peak season so I am thinking the resort was understaffed as the cleanliness was lacking. For example our bed was made and towels replaced daily however the actually bathroom itself did not appear to be cleaned daily, glasses weren’t cleaned etc. we left towel on the Sun lounges at the end of the day and the following day they weren’t even removed. Moreso a reflection on staffing I’m assuming.
The property itself is exceptional, the gym, spa, pools etc are great. Restaurants were amazing. We may have gone in an off peak season so I am thinking the resort was understaffed as the cleanliness was lacking. For example our bed was made and towels replaced daily however the actually bathroom itself did not appear to be cleaned daily, glasses weren’t cleaned etc. we left towel on the Sun lounges at the end of the day and the following day they weren’t even removed. Moreso a reflection on staffing I’m assuming.
6
Joanne
7. sep. 2023
·
Overnattet 2 netter
The floors in the room need to mopped, not only vacuumed. My soles of my feet were black, my pet peeve. You could feel the floor was grubby. Our lagoon access room, the balcony was covered black soot, from god knows where from. The place n general is liking tired. Otherwise the rest was fine considering it’s an older hotel, thanks to Christopher Skase!
The floors in the room need to mopped, not only vacuumed. My soles of my feet were black, my pet peeve. You could feel the floor was grubby. Our lagoon access room, the balcony was covered black soot, from god knows where from. The place n general is liking tired. Otherwise the rest was fine considering it’s an older hotel, thanks to Christopher Skase!
6
emma
6. juli 2024
·
Overnattet 2 netter
We enjoyed our our stay but this hotel should not be classed as a 5 star. Our room was very outdated, mould was present in the bathroom and on the sprinkler on the roof and the bathroom needed a good clean. Carpet was old and window didn’t function properly. Some of the pools were very dirty and were very old and tired looking. There was one nice pool though so we used that. Some areas of the resort look like they haven’t been renovated in a very long time and not maintained however there are some nice common areas and the restaurant where you have breakfast is clean and modern . Buffet breakfast was a highlight and the staff were really nice throughout the resort
We enjoyed our our stay but this hotel should not be classed as a 5 star. Our room was very outdated, mould was present in the bathroom and on the sprinkler on the roof and the bathroom needed a good clean. Carpet was old and window didn’t function properly. Some of the pools were very dirty and were very old and tired looking. There was one nice pool though so we used that. Some areas of the resort look like they haven’t been renovated in a very long time and not maintained however there are some nice common areas and the restaurant where you have breakfast is clean and modern . Buffet breakfast was a highlight and the staff were really nice throughout the resort
8
Vanessa
16. mai 2025
·
Overnattet 2 netter
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
Beautiful location, room was big clean and nice out look but stayed two nights and didn’t have our room made up. The pool near the bar was nice but needed a little scrub on the tiles BUT all the other pools need to be full renovated due to the lining either ripped or coming off. But a beautiful location.
8
Toni
17. sep. 2024
·
Overnattet 8 netter
in room maintenance needed.. ie; clean air conditioning vents so no dirt and dust also vents in room neede d good clean Upholstry chairs and ottomans need a deep clean Walls needed either a good wash down or repaint to remove scuff marks , so our opinion the room was a little tired , However gardens pools and outdoor areas were excellent , as were the staff , could not speak more highly of their attitudes and helpfulness
in room maintenance needed.. ie; clean air conditioning vents so no dirt and dust also vents in room neede d good clean Upholstry chairs and ottomans need a deep clean Walls needed either a good wash down or repaint to remove scuff marks , so our opinion the room was a little tired , However gardens pools and outdoor areas were excellent , as were the staff , could not speak more highly of their attitudes and helpfulness
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er ofte romslige med mulighet for tilgang til lagunen eller bassenget, men flere bemerker utdatert innredning og bad (ofte dusj over badekar), bråkete eller vanskelig å kontrollere klimaanlegg, sporadisk støy fra arrangementer og varierende komfort på senger eller rommets teknologi.
Relaterte gjesteomtaler
8
Steve
30. aug. 2024
·
Overnattet 4 netter
The grounds were lovely with plenty of places by the pools to relax. The tv didn’t work for 2 days was our only problem.
The grounds were lovely with plenty of places by the pools to relax. The tv didn’t work for 2 days was our only problem.
6
Natasha
16. aug. 2023
·
Overnattet 4 netter
We went for a girls trip and had a lovely time visiting Port Douglas. I was so excited to be staying at the Sheraton Mirage and left disappointed. Mould in the bathroom, daily service of the room was only make the bed and change towels. First time I have ever complained about an uncomfortable bed. So they did try to assist by putting a doona under the bottom sheet. I thought we were going to a 5 star resort, but it didn’t feel five star. Pools were beautiful and the direct beach access was fantastic. Taste of Port Douglas was on and was amazing.
We went for a girls trip and had a lovely time visiting Port Douglas. I was so excited to be staying at the Sheraton Mirage and left disappointed. Mould in the bathroom, daily service of the room was only make the bed and change towels. First time I have ever complained about an uncomfortable bed. So they did try to assist by putting a doona under the bottom sheet. I thought we were going to a 5 star resort, but it didn’t feel five star. Pools were beautiful and the direct beach access was fantastic. Taste of Port Douglas was on and was amazing.
10
Michael John
29. okt. 2025
·
Overnattet 4 netter
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
8
Justine
22. okt. 2023
·
Overnattet 3 netter
Beautifully situated with stunning walks available on Four Mile Beach at doorstep. My room was lovely however I did ask for a change of room as the first I was given had two issues: too close to wedding reception (noisy!) and the daybed and chairs needed reupholstering (grubby!) Also one more point - in room tech (TV and screen sharing) needs updating. Expected more for the $$ on those points
Beautifully situated with stunning walks available on Four Mile Beach at doorstep. My room was lovely however I did ask for a change of room as the first I was given had two issues: too close to wedding reception (noisy!) and the daybed and chairs needed reupholstering (grubby!) Also one more point - in room tech (TV and screen sharing) needs updating. Expected more for the $$ on those points
10
Amanda
9. des. 2024
·
Overnattet 5 netter
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
Lovely spacious rooms. Pools very nice. Some construction on at the moment. Not noisy just some pools closed.
8
Gabriela
9. okt. 2024
·
Overnattet 4 netter
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
4
John P
7. okt. 2025
·
Overnattet 4 netter
Property is dated, in order to take a shower you had to step into a jacuzzi type tub that was slippery. The floors seemed like they needed a good cleaning, there was never enough amenities such as coffe pods either one pod per day or none.. the pools need to be painted and the waiters were not trained on two occasions entire drinks were spilled in our lap with just “I’m sorry” did even get napkins. The indoor bar is great but not enough bar tenders you wait a long time for your cocktails.
Property is dated, in order to take a shower you had to step into a jacuzzi type tub that was slippery. The floors seemed like they needed a good cleaning, there was never enough amenities such as coffe pods either one pod per day or none.. the pools need to be painted and the waiters were not trained on two occasions entire drinks were spilled in our lap with just “I’m sorry” did even get napkins. The indoor bar is great but not enough bar tenders you wait a long time for your cocktails.
8
Christopher David
19. juni 2023
·
Overnattet 5 netter
Beautiful rooms and surroundings.
Beautiful rooms and surroundings.
8
Antonio
7. jan. 2025
·
Overnattet 4 netter
Nice resort and reasonably well Maintained. Bathrooms with Venetian slat doors don’t make sense and provide little privacy. Rooms a little bland for a 5 star resort. Staff are nice and do their best but hotel is under staffed leading to wait time on everything from breakfast, check in, and towels. Overall good but could be a lot better.
Nice resort and reasonably well Maintained. Bathrooms with Venetian slat doors don’t make sense and provide little privacy. Rooms a little bland for a 5 star resort. Staff are nice and do their best but hotel is under staffed leading to wait time on everything from breakfast, check in, and towels. Overall good but could be a lot better.
8
Joan
26. aug. 2025
·
Overnattet 8 netter
We loved our stay at this resort, except for the spongy beds and terrible pillows! This was a shame, because in every other respect it was exellent, but I didn't get one uninterrupted night's sleep.
We loved our stay at this resort, except for the spongy beds and terrible pillows! This was a shame, because in every other respect it was exellent, but I didn't get one uninterrupted night's sleep.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives av mange som vennlige og hjelpsomme. Flere anmeldelser nevner imidlertid treg eller inkonsekvent service og kommunikasjon, inkludert forsinkelser ved innsjekking, faktureringsproblemer og lange ventetider på frokostkaffe, bestillinger ved bassenget eller svar.
Relaterte gjesteomtaler
10
Alison
1. mars 2026
·
Overnattet 1 natt
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
Staff were so welcoming and helpful, they really went out of their way to make our stay feel special. The room was beautiful and very clean. A nice touch was the on tap sparkling and chilled water in the corridor.
10
Anita R
3. jan. 2025
·
Overnattet 7 netter
We had a wonderful stay here. Staff were so friendly & always very willing to help with requests. Pools were divine, although we only went in the main pools. Recommend hiring cabana! Room was very spacious even with 2 double beds in there. Beds were comfortable enough for us all to get good night sleep. We didn't eat in the restaurants except for breakfast which was good buffet each day. We did get in room dining one night. Food was delicious! We had a hire car & that is really my only negative thought... the parking for the hotel rooms is very limited for the number of rooms so we had to mostly park in the Sunbird Carpark which didn't feel as safe. Overall would definitely recommend & hope to enjoy the resort again myself one day
We had a wonderful stay here. Staff were so friendly & always very willing to help with requests. Pools were divine, although we only went in the main pools. Recommend hiring cabana! Room was very spacious even with 2 double beds in there. Beds were comfortable enough for us all to get good night sleep. We didn't eat in the restaurants except for breakfast which was good buffet each day. We did get in room dining one night. Food was delicious! We had a hire car & that is really my only negative thought... the parking for the hotel rooms is very limited for the number of rooms so we had to mostly park in the Sunbird Carpark which didn't feel as safe. Overall would definitely recommend & hope to enjoy the resort again myself one day
6
C
16. apr. 2025
·
Overnattet 7 netter
Access to the pools/lagoons was restricted, with very few places to enter them. The plumbing needed an upgrade, and we had a power cut. Also, when trying to pay off the bill as we went, they kept "holding" amounts instead of clearing it off, which tied up credit. The staff was friendly and helpful, and the food on site was good, with many choices. The room was clean, and the bed was comfortable.
Access to the pools/lagoons was restricted, with very few places to enter them. The plumbing needed an upgrade, and we had a power cut. Also, when trying to pay off the bill as we went, they kept "holding" amounts instead of clearing it off, which tied up credit. The staff was friendly and helpful, and the food on site was good, with many choices. The room was clean, and the bed was comfortable.
10
Jaime
24. okt. 2025
·
Overnattet 5 netter
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
8
Gabriela
9. okt. 2024
·
Overnattet 4 netter
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
The staff at the reception was very kind and did there best to prepare a room for us already early in the morning, ( even though the hotel was fully booked at this time ), as we arrived after a long night flight. Overall good hotel, but not deserving 5 stars in my opinion. During breakfast our table stayed all the time packed with our used and already empty plates, nobody from the staff cared about that. We had a room with 2 queen beds and we were 4. Deffinately too small beds for two people. On each bed there was one duvet, which was too small to be used by two persons. We asked for two additional duvets, they gave us only one and we had to ask several times for them. It was bot comfortable for sleeping this way.
4
Mirza
14. jan. 2024
·
Overnattet 10 netter
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
8
Warren
27. juli 2024
·
Overnattet 1 natt
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
6
Megan
3. okt. 2023
·
This is our second time staying here. We stayed just before covid and again last week. The place looks amazing and facilities are great….. but the service is not 5 star and that’s what you’re paying for. Thumbs down for; 👎Check in - we arrived 17 minutes early, we were told to go away and come back on the dot and get your key, which meant lining up all over again. 👎Booked for 4 people only supplied items for 2 people 👎Ordered room service on 3 occasion and asked for a bucket of ice each time, only received it once 👎on checkin asked if we could get a late checkout, was told to ask the day before. 👎day before checkout asked if we could get a late checkout, was told to ask day off and they said they would leave a message and someone would get back to us 👎day of checkout no contact from anyone, so we tried asking for a late checkout …. Guess what didn’t hear from anyone. 👎Food and drinks from the pool area would go missing, turn up 45 mins later or not at all. 👎Food from pool area was cold by the time it got to us and the ice had melted in the drinks All in all Customer Service was terrible, which is in complete contrast to our previous stay. Such a shame as it’s such a lovely place to stay
This is our second time staying here. We stayed just before covid and again last week. The place looks amazing and facilities are great….. but the service is not 5 star and that’s what you’re paying for. Thumbs down for; 👎Check in - we arrived 17 minutes early, we were told to go away and come back on the dot and get your key, which meant lining up all over again. 👎Booked for 4 people only supplied items for 2 people 👎Ordered room service on 3 occasion and asked for a bucket of ice each time, only received it once 👎on checkin asked if we could get a late checkout, was told to ask the day before. 👎day before checkout asked if we could get a late checkout, was told to ask day off and they said they would leave a message and someone would get back to us 👎day of checkout no contact from anyone, so we tried asking for a late checkout …. Guess what didn’t hear from anyone. 👎Food and drinks from the pool area would go missing, turn up 45 mins later or not at all. 👎Food from pool area was cold by the time it got to us and the ice had melted in the drinks All in all Customer Service was terrible, which is in complete contrast to our previous stay. Such a shame as it’s such a lovely place to stay
6
Kurt
19. sep. 2023
·
Overnattet 4 netter
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
10
Jacqueline
11. apr. 2024
·
Overnattet 5 netter
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
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Beliggenhet
Ligger ved stranden med direkte tilgang til Four Mile Beach og naturskjønne omgivelser. Å komme seg til sentrum av Port Douglas krever vanligvis en 30 minutters spasertur langs stranden eller shuttle/taxi.
Relaterte gjesteomtaler
8
Rhiana
4. okt. 2025
·
Overnattet 5 netter
Plenty of parking, spacious rooms, lovely pools. Good location.
Plenty of parking, spacious rooms, lovely pools. Good location.
10
Malcolm
16. sep. 2023
·
Overnattet 6 netter
Great location close to beach and town, lots of swimming pools in the complex.
Great location close to beach and town, lots of swimming pools in the complex.
10
Stefanie
5. sep. 2025
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Overnattet 4 netter
The property allows for direct access to Four Mile beach - the shore is lined with a somewhat thick line of palm trees so it's not like other beach resorts where there is an open view and lounge chairs/umbrellas on the beach. This resort is huge with a lot of different lagoon pools throughout and many dining options. It's also a 30ish minute walk along the beach to the downtown area which has a great nightlife and beautiful sunsets and you can easily book a ride on a shared coach service to get back after dark. This place is amazing; highly recommend.
The property allows for direct access to Four Mile beach - the shore is lined with a somewhat thick line of palm trees so it's not like other beach resorts where there is an open view and lounge chairs/umbrellas on the beach. This resort is huge with a lot of different lagoon pools throughout and many dining options. It's also a 30ish minute walk along the beach to the downtown area which has a great nightlife and beautiful sunsets and you can easily book a ride on a shared coach service to get back after dark. This place is amazing; highly recommend.
10
Michael John
29. okt. 2025
·
Overnattet 4 netter
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
We had a lovely stay, rooms very clean, new and modern. Pools are fantastic and given the size of the resort privacy is not an issue if you are looking for a quiet spot on the lagoon/pool. Dining is a little expensive but there are other options in town. Private access to four mile beach. Aircon facilities and fans in rooms are great although we did get a little cold at night with the aircon not able to be switched off unless windows are open. Highly recommend and will definitely be back.
10
Rebecca Elmaria
6. des. 2024
·
Overnattet 6 netter
Great property in the most amazing location! Many room options. Nice variety of dinning options. Super friendly staff.
Great property in the most amazing location! Many room options. Nice variety of dinning options. Super friendly staff.
10
VANDA
10. mars 2023
·
Overnattet 2 netter
UNFORTUNATELY, WE HAD TO PARK QUITE A DISTANCE FROM OUR ROOM BUT THE STAFF WERE HELPFUL IN PROVIDING US WITH A BUGGY RIDGE WITH OUR LUGGAGE TO OUR ROOM. THE HOTEL WAS A BIT TOO FAR TO WALK INTO PORT DOUGLAS ITSELF AND THE LAGOON POOLS SEEMED TO NEED A BIT OF MAINTENANCE/CLEANING BUT WE ENJOYED OUR STAY AND WHAT FACILITIES WE DID USE.
UNFORTUNATELY, WE HAD TO PARK QUITE A DISTANCE FROM OUR ROOM BUT THE STAFF WERE HELPFUL IN PROVIDING US WITH A BUGGY RIDGE WITH OUR LUGGAGE TO OUR ROOM. THE HOTEL WAS A BIT TOO FAR TO WALK INTO PORT DOUGLAS ITSELF AND THE LAGOON POOLS SEEMED TO NEED A BIT OF MAINTENANCE/CLEANING BUT WE ENJOYED OUR STAY AND WHAT FACILITIES WE DID USE.
10
Isabelle
17. aug. 2024
·
Overnattet 3 netter
Beautiful resort pool and service. Breakfast was amazing and there is direct access to four mile beach. Rooms were really well appointed but it was a little hard to get around with a pram.
Beautiful resort pool and service. Breakfast was amazing and there is direct access to four mile beach. Rooms were really well appointed but it was a little hard to get around with a pram.
10
Peter
16. aug. 2024
·
Overnattet 6 netter
A great place to stay in Port Douglas. Lots of pools - you can escape to any part of the hotel with some quiet spots to enjoy a swim and hear the sound of waves from the sea. Very easy walk along the beach to the main street.
A great place to stay in Port Douglas. Lots of pools - you can escape to any part of the hotel with some quiet spots to enjoy a swim and hear the sound of waves from the sea. Very easy walk along the beach to the main street.
10
sharon
31. juli 2025
·
Overnattet 5 netter
Easy to get around beautiful views
Easy to get around beautiful views
10
Jacqueline
11. apr. 2024
·
Overnattet 5 netter
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokostbuffeen får mye skryt for variasjon og kvalitet, og spisesteder på stedet som Harrison’s er populære. Prisene er høye og servicen kan være treg i travle perioder, med sporadisk blandet tilbakemelding på drinker og kaffe i bassengbaren.
Relaterte gjesteomtaler
10
SARA
20. nov. 2025
·
Overnattet 3 netter
Amazing resort with great restaurants - Harrison’s is a must!
Amazing resort with great restaurants - Harrison’s is a must!
8
Marisa
9. des. 2024
·
Overnattet 5 netter
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
We’ve been looking forward to staying at the Grand Mirage for years. It has lovely grounds and pools - great for kids and adults alike. The upsides: the pool bar, dining options (Lagoon Bar was great!) and access to the beach. The middle ground: The resort itself seems to be in need of some upkeep. There were pool renovations underway while we were there which will be lovely when it’s done. The main pool with the swim up pool bar needed a good deep clean :-/ Overall we had a great time!
8
Lucy
18. nov. 2025
·
Overnattet 7 netter
I really liked the daily option to not have my room cleaned, and instead, earn a $10 voucher which could be put towards food/drinks.
I really liked the daily option to not have my room cleaned, and instead, earn a $10 voucher which could be put towards food/drinks.
10
Lesley
4. feb. 2026
·
Overnattet 5 netter
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
8
Bindi
8. des. 2023
·
Overnattet 5 netter
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
The property is great. But they need to pay more attention to detail with the cleanliness of the rooms. Our bathroom vent was clocked with dust, the shower glass screen needed a good clean, one of the handles on the bathroom door was missing, there was something light brown looking dripping down the wall- ?fake tan maybe, there was mouldy coconut flakes outside our bedroom window from a prior guest that had not been cleaned. Besides the cleanliness of the room, the pool area was great with lots of chairs and umbrellas to choose from. The cocktails at the swim up bar were average- perhaps some more practice was needed by the bar staff. The breakfast was great. I’d happily come back
10
Michael James
2. juli 2024
·
Overnattet 6 netter
As someone with Coeliac disease it is always a concern whether I will be able to join in with meals or not safely. I found that the dining staff were very aware of which meals would be safe for me and that I actually had a decent choice. Also, the separate setup for GF products at the breakfast buffet was a great bonus.
As someone with Coeliac disease it is always a concern whether I will be able to join in with meals or not safely. I found that the dining staff were very aware of which meals would be safe for me and that I actually had a decent choice. Also, the separate setup for GF products at the breakfast buffet was a great bonus.
10
Jaime
24. okt. 2025
·
Overnattet 5 netter
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
8
Warren
27. juli 2024
·
Overnattet 1 natt
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
Our allocated poolside room was as hoped for. We entered the pool from our private balcony steps but found the pool surface quite slimy and slippery in many places. We visited the in-house restaurant‘Harrison’s’ without a pre booked reservation. The check in staff member would not advise whether a table was available or not and referred to another staff member who bluntly stated no tables were available on the Terrace, so we would have to accept an inside table. Yikes, what a lot of nonsense, there was only one other inside table occupied by diners during our meal. Clearly there were plenty of available tables. The morning of our departure we checked in to the buffet breakfast and as we were allocated a table the pleasant lady ask if she could get us a coffee. Yes said Husband and requested a flat white. No coffee for me I said, I would like a black tea. “Amazing” she replied and went off to arrange our requested hot beverages. Husband’s coffee arrived and I was presented with a cappuccino- I told Urjan that I had requested a pot of tea. He apologised and left. After a significant lapse of time, I visited the hot beverage counter where Urjan stated that tea was self serve and promptly escorted me to the urn and tea bags. A little perplexed but nonetheless accepting of the situation I made my humble cup of tea myself. Returning to our table it irritated me to observe Urjan deliver two pots of tea to people sitting at a nearby table. What is up with getting a cup of tea here.
10
Patricia
25. jan. 2026
·
Overnattet 1 natt
Big tub. Good amenities. Lovely people. Delicious food, though a bit pricey.
Big tub. Good amenities. Lovely people. Delicious food, though a bit pricey.
6
Kurt
19. sep. 2023
·
Overnattet 4 netter
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
It didn't deliver value for the amount paid. Buffet breakfast often ran out of a particular dish, in other words they were slow to replenish. As for trying to get a barista made coffee - good luck!!, on one particular day after asking three times including as we sat down to breakfast (for 35mins) we never received our coffee order. Room service - any order under $75 incurred an $8 delivery charge. Really when you're paying $600 a night and $32 for a cheese platter you would think delivery is covered.
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10
LUCIA
for 2 uker siden
·
Overnattet 3 netter
Being a first time to your Resort the Concierge wasn't helpful at all which was really disappointing . Your staff in the resort was amazing as . they helped us direct us and explain everything i cannot fault them at all very good . I went back the next day and the concierge was very helpful wasn't he some one maybe something you could follow up on as i wouldn't someone else experiencing that at such a gorgeous 5 star resort
Being a first time to your Resort the Concierge wasn't helpful at all which was really disappointing . Your staff in the resort was amazing as . they helped us direct us and explain everything i cannot fault them at all very good . I went back the next day and the concierge was very helpful wasn't he some one maybe something you could follow up on as i wouldn't someone else experiencing that at such a gorgeous 5 star resort
6
dianna
for 3 uker siden
·
Overnattet 5 netter
A few good and a few bad Let’s start with the bad , for. 5 star place and paying 650 a night for 1 week , apparently I didn’t not have breakfast included, this was not told at checking in , you think they would have advised or least offer it at 650 a night. I was on my honeymoon like come on breakfast for 2 at 650 a night it’s the least they could do . I asked and said oh well it wasn’t booked Then my room has mozzies in it , and room service was not up to standard I had to chase this up and was told on a an occasion sorry your room is not urgent we have to attend to the new comers first and this was at 4pm I will say that the food there was great at the restaurants and the staff there was great I feel like for the amount you pay a few things should be expected
A few good and a few bad Let’s start with the bad , for. 5 star place and paying 650 a night for 1 week , apparently I didn’t not have breakfast included, this was not told at checking in , you think they would have advised or least offer it at 650 a night. I was on my honeymoon like come on breakfast for 2 at 650 a night it’s the least they could do . I asked and said oh well it wasn’t booked Then my room has mozzies in it , and room service was not up to standard I had to chase this up and was told on a an occasion sorry your room is not urgent we have to attend to the new comers first and this was at 4pm I will say that the food there was great at the restaurants and the staff there was great I feel like for the amount you pay a few things should be expected
6
said
for 3 uker siden
·
Overnattet 5 netter
lo mejor son los exteriores, las piscinas y el acceso directo a la playa. la habitacion muy correcta, pero necesita una actualizacion, especilamente el baño, poca precion de agua, bañera incomoda y poca luz. El aire accondiciano y el asencor hacen demaciado ruido. el desayuno muy normal y suele haber mucha colas anque el personal es muy amable y atento descatamos especialmente el equipo de la recepcion que fue encantador una chica me parece q es chilena y un chico argentino. en general, hemos disfrutado de la estancia, pero el resort necesita una buena renovacion para estar a la altura de su categoria, parece un resort de 3 estrellas
lo mejor son los exteriores, las piscinas y el acceso directo a la playa. la habitacion muy correcta, pero necesita una actualizacion, especilamente el baño, poca precion de agua, bañera incomoda y poca luz. El aire accondiciano y el asencor hacen demaciado ruido. el desayuno muy normal y suele haber mucha colas anque el personal es muy amable y atento descatamos especialmente el equipo de la recepcion que fue encantador una chica me parece q es chilena y un chico argentino. en general, hemos disfrutado de la estancia, pero el resort necesita una buena renovacion para estar a la altura de su categoria, parece un resort de 3 estrellas
10
Adam
for 3 uker siden
·
Overnattet 3 netter
Superb place to stay. Location is so good. A must stay in port Douglas.
Superb place to stay. Location is so good. A must stay in port Douglas.
10
Kendelle
for 4 uker siden
·
Overnattet 2 netter
Beautiful property. Lagoon pools are amazing. Lobby is showing its age but renovated rooms are all excellent. Breakfast is excellent right beside the main pool. Location right on Four Mile Beach is spectacular!
Beautiful property. Lagoon pools are amazing. Lobby is showing its age but renovated rooms are all excellent. Breakfast is excellent right beside the main pool. Location right on Four Mile Beach is spectacular!
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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|---|---|---|---|---|---|---|
oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: NO DATA
- 2026-09-21: 336.3198179077148USD
- 2026-09-22: 470.3488896087951USD
- 2026-09-23: 479.1344541585388USD
- 2026-09-24: 505.87576477288815USD
- 2026-09-25: 505.87576477288815USD
- 2026-09-26: 548.3656481358337USD
- 2026-09-27: 516.5622186391602USD
- 2026-09-28: 545.7084635033569USD
- 2026-09-29: 543.2848401439819USD
- 2026-09-30: 585.0444106115417USD
- 2026-10-01: 611.2329022750243USD
- 2026-10-02: 601.4370738909302USD
- 2026-10-03: 601.4370738909302USD
- 2026-10-04: 461.41447839874263USD
- 2026-10-05: 420.3940569533996USD
- 2026-10-06: 345.3236908925781USD
- 2026-10-07: 1885.4200635667723USD
- 2026-10-08: 689.6864880562744USD
- 2026-10-09: 689.6864880562744USD
- 2026-10-10: 1739.3504716905516USD
- 2026-10-11: 267.7778067592468USD
- 2026-10-12: 305.28614830120847USD
- 2026-10-13: 275.93786469573973USD
- 2026-10-14: 1631.2491557834471USD
- 2026-10-15: 967.2902431716308USD
- 2026-10-16: 320.28522814895626USD
- 2026-10-17: 544.3502245790405USD
- 2026-10-18: 320.28522814895626USD
- 2026-10-19: 325.29489129421995USD
- 2026-10-20: 331.8710734962463USD
- 2026-10-21: 325.29489129421995USD
- 2026-10-22: 1577.6688462636719USD
- 2026-10-23: 643.9736274317016USD
- 2026-10-24: 326.47679338586426USD
- 2026-10-25: 309.67780852822875USD
- 2026-10-26: 833.4612115640869USD
- 2026-10-27: NO DATA
- 2026-10-28: 279.10160133720393USD
- 2026-10-29: 286.0881550089416USD
- 2026-10-30: 318.55019153048704USD
- 2026-10-31: 329.90436906042476USD
- 2026-11-01: 312.85607919577023USD
- 2026-11-02: 312.85607919577023USD
- 2026-11-03: 285.58211142788696USD
- 2026-11-04: 292.4033032975006USD
- 2026-11-05: 333.9630265234985USD
- 2026-11-06: 1473.3810904920654USD
- 2026-11-07: 346.92962188012694USD
- 2026-11-08: 250.5997275157623USD
- 2026-11-09: 271.9918152537689USD
- 2026-11-10: 265.12931799761964USD
- 2026-11-11: 265.12931799761964USD
- 2026-11-12: 255.96015333862303USD
- 2026-11-13: 255.96015333862303USD
- 2026-11-14: 265.12931799761964USD
- 2026-11-15: 265.12931799761964USD
- 2026-11-16: 269.18739690476986USD
- 2026-11-17: 271.9613271098022USD
- 2026-11-18: 271.9613271098022USD
- 2026-11-19: 264.00078330691525USD
- 2026-11-20: 265.12931799761964USD
Dette overnattingsstedet tilbyr transport fra flyplassen (betaling kan kreves). Gjestene må kontakte overnattingsstedet før reisen ved hjelp av kontaktopplysningene i bestillingsbekreftelsen for å gi informasjon om ankomsten. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
- Det er mulig å betale uten kontanter; gjestene kan låse opp rommet med mobilnøkkel.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for frokostbuffé: ca. AUD 48.00 for voksne og AUD 24.00 for barn
- Avgift for flyplasstransport per voksen: 56.00 AUD (én vei)
- Flyplasstransport per barn: 28.00 AUD (én vei), (fra 4 til 11 år)
- Avgift for betjent parkering: 20.00 AUD per dag
- Avgift for barneseng (babyseng): 25.0 AUD per natt
- Avgift for ekstraseng: 85.0 AUD per natt
- Ved bruk av kredittkort må du betale et gebyr på 1.95 prosent
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Aktiviteter
Svømmebasseng
Tennisbane
Hage
Golfbane (i nærheten)
Strand
Dykking
Sykling
Biljard
Fotturer
Utendørs svømmebasseng
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Massasje
Spa- og velværesenter
Kroppsbehandlinger
Ansiktsbehandlinger
Bar ved bassenget
Rasteplass
Frokost servert på rommet
Beach Sun Loungers
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Parkering
Parkering
Flyplasstransport
Betjent parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi