Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive
US$ 365
/ noite
Média para novembro
Preços para Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 365
/ noite
Média para novembro
Média de preços por mês
Em Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive, a diária custa em média US$ 329 no mês mais barato (setembro) e US$ 478 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 466 |
| fevereiro | US$ 457 |
| março | US$ 478 |
| abril | US$ 411 |
| maio | US$ 371 |
| junho | US$ 362 |
| julho | US$ 365 |
| agosto | US$ 369 |
| setembro | US$ 329 |
| outubro | US$ 351 |
| novembro | US$ 365 |
| dezembro | US$ 413 |
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nov. · US$ 365
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Mais caro: março (aprox. US$ 478)
Mais barato: setembro (aprox. US$ 329)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 11 piscinas externas ou aproveite para curtir a praia particular.
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 11 piscinas externas ou aproveite para curtir a praia particular.
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie pratos da culinária internacional no THE LUNCH BOX, um restaurante de frente para a praia que oferece vista para a piscina. Você também pode se hospedar no local e aproveitar o serviço de quarto 24 horas. Visite um dos 11 bares/lounges, 3 bares na praia ou 3 bares ao lado da piscina e peça uma bebida refrescante.
Quartos
Sinta-se em casa em um de nossos 601 quartos com móveis exclusivos, com itens grátis no frigobar e máquinas de café expresso. Sua cama colchão com pillow-top apresenta roupas de cama premium. Os quartos possuem varandas ou pátios mobiliados particulares. Nos quartos, você encontra TVs de tela plana 42 polegadas com canais a cabo para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros com banheiras e chuveiros separados apresentam banheiras e chuveiros com efeito de chuva.
Localização
Com ótima localização no centro de Punta Cana, Paradisus Palma Real Golf & Spa Resort All Inclusive fica a 15 minutos de caminhada de Cocotal Golf and Country Club e República Divertida.
Lugares próximos
Centro de Tênis Rafa Nadal Punta Cana(0.3 milhas)
Cocotal Golf and Country Club(0.6 milhas)
República Divertida(0.7 milhas)
Praia de Los Corales(1.6 milhas)
Praia de Cortecito(2.1 milhas)
Centro de Convenções Barceló Bávaro(2.1 milhas)
The Lakes Barcelo Golf Course(2.5 milhas)
Bavaro Beach(2.6 milhas)
Cassino Avalon Princess(2.8 milhas)
Laguna Bavaro(3.3 milhas)
Cinemas Caribbean(3.4 milhas)
San Juan Shopping Center(3.4 milhas)
Mercado Sirena(3.5 milhas)
Shopping Carol Downtown(3.5 milhas)
Centro de Punta Cana(3.5 milhas)
O aeroporto mais próximo para chegar a Paradisus Palma Real Golf & Spa Resort All Inclusive fica em Aeroporto Internacional de Punta Cana (PUJ)(11.3 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Playa de Bavaro, Bávaro, Punta Cana, República Dominicana
Centro de Tênis Rafa Nadal Punta Cana (0.3 milhas)
Cocotal Golf and Country Club (0.6 milhas)
República Divertida (0.7 milhas)
Praia de Los Corales (1.6 milhas)
Praia de Cortecito (2.1 milhas)
Centro de Convenções Barceló Bávaro (2.1 milhas)
Opções de quarto
6
Junior Suite Ocean View
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite Ocean Front
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
712 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
11
Master Suite Swim-Up
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 3
1067 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Junior Suite Swim-Up
Detalhes do quarto
1 Cama King
2 Camas De Solteiro
Acomoda 3
818 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Two Bedroom Master Suite
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 6
1367 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Two Bedroom Master Suite Swim-Up
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 5
1886 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
The Reserve Adults Only Junior Suite Garden View
Detalhes do quarto
2 Camas De Casal
1 Cama King
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Junior Suite Garden View Adults Only
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Junior Suite Ocean Front
Detalhes do quarto
1 Cama King
2 Camas De Solteiro
Acomoda 3
534 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
Master Suite Deluxe
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 3
785 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
The Reserve Adults Only Suite Ocean View
Detalhes do quarto
1 Cama King
1 Cama King
e 1 Sofá-Cama
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto júnior, vista para o jardim
Detalhes do quarto
2 Camas De Solteiro
1 Cama King
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
The Reserve Adults Only Suite Ocean Front
Detalhes do quarto
1 Cama King
1 Cama King
e 1 Sofá-Cama
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
9
The Reserve Presidential Suite Ocean Front Adults Only
Detalhes do quarto
1 Cama King
e 2 Camas De Casal
Acomoda 5
1800 ft²
Varanda ou pátioÁrea de refeição separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privativaBanheira de hidromassagem privativa no último piso
7
Quarto casal júnior (Deluxe)
Detalhes do quarto
1 Cama King
2 Camas De Solteiro
Acomoda 3
570 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Surprise my Stay
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
Quarto grand (The Reserve Adulst Only, Ocean Front)
Detalhes do quarto
1 Cama King
Acomoda 2
812 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
8
The Reserve Adults Only Junior Suite Swim Up
Detalhes do quarto
1 Cama King
2 Camas De Casal
Acomoda 3
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive
8.2
Muito bom
Com base em 1.680 avaliações verificadas
Quem se hospeda aqui?
Negócios
6%
Casal
46%
Famílias
32%
Grupos
12%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em análises do Paradisus Palma Real Golf & Spa Resort All Inclusive, os hóspedes elogiam consistentemente a equipe atenciosa, as áreas atraentes, as amplas áreas de piscina e praia, e as opções para famílias, ao mesmo tempo em que observam a qualidade desigual da alimentação, a dificuldade em conseguir reservas para o jantar e falhas ocasionais no serviço.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em análises do Paradisus Palma Real Golf & Spa Resort All Inclusive, os hóspedes elogiam consistentemente a equipe atenciosa, as áreas atraentes, as amplas áreas de piscina e praia, e as opções para famílias, ao mesmo tempo em que observam a qualidade desigual da alimentação, a dificuldade em conseguir reservas para o jantar e falhas ocasionais no serviço.
A limpeza é frequentemente bem avaliada, embora várias análises relatem pragas ou problemas de higiene no buffet, como moscas. Os quartos são geralmente espaçosos e confortáveis, mas alguns hóspedes encontraram limitações no ar condicionado, problemas de manutenção ou foram inicialmente designados para o quarto errado. A localização à beira-mar é cênica e conveniente, mas vendedores insistentes na praia podem atrapalhar o relaxamento à beira da água. Espere um resort bonito e animado, com muitas comodidades, mas planeje com antecedência as reservas nos restaurantes e esteja preparado para algumas inconsistências.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Múltiplas piscinas, amplo espaço na praia e um clube infantil bem avaliado se destacam; entretenimento noturno está disponível, embora alguns hóspedes o tenham achado limitado. Alguns mencionaram problemas de manutenção, como azulejos de piscina faltando e uma academia básica/desatualizada.
Avaliações dos hóspedes relacionadas
10
Dina Marie
26 de jul. de 2025
·
Hospedou-se por 4 noites
Gustavo was very helpful to us at the beautiful all inclusive Paradisus Palma Real Golf & Spa resort. The beachfront resort was spacious with nine different pools to choose from.
Gustavo was very helpful to us at the beautiful all inclusive Paradisus Palma Real Golf & Spa resort. The beachfront resort was spacious with nine different pools to choose from.
10
Jasmine
14 de dez. de 2025
·
Hospedou-se por 2 noites
The service was consistently excellent, the property felt peaceful with lush greenery throughout, and upgrading to The Reserve was completely worth it. Our butler, Yaleidi, was outstanding. She checked in daily, handled dinner reservations seamlessly, and was easily a 10 out of 10 compared to other butler experiences I’ve had. The gym was well equipped, the pool and beach were never crowded, and the nightly entertainment added a nice touch. Overall, an exceptional experience and a resort I would absolutely return to.
The service was consistently excellent, the property felt peaceful with lush greenery throughout, and upgrading to The Reserve was completely worth it. Our butler, Yaleidi, was outstanding. She checked in daily, handled dinner reservations seamlessly, and was easily a 10 out of 10 compared to other butler experiences I’ve had. The gym was well equipped, the pool and beach were never crowded, and the nightly entertainment added a nice touch. Overall, an exceptional experience and a resort I would absolutely return to.
6
Juliano
13 de jan. de 2026
·
Hospedou-se por 7 noites
O hotel mostrou-se despreparado para atender adequadamente ao volume de hóspedes. Enfrentei diversos problemas durante a estadia: * Restaurantes: Agendamento nos temáticos frequentemente indisponível por superlotação. Além disso, o atendimento era lento e houve falta recorrente de itens básicos (talheres, pratos e copos). * Serviço de Quarto: A equipe de quartos esqueceu de repor o minibar diversas vezes, obrigando-nos a solicitar o serviço repetidamente. * Atendimento Geral: Por diversas vezes solicitei assistência à recepção, mas o atendimento foi demorado e ineficiente. • Serviço de Concierge: também ineficiente, funciona apenas para agendar reunião com a equipe de vendas do programa de fidelidade da rede. * Academia: dispõem somente de alguns equipamentos básicos, super antigos, com anilhas enferrujadas
O hotel mostrou-se despreparado para atender adequadamente ao volume de hóspedes. Enfrentei diversos problemas durante a estadia: * Restaurantes: Agendamento nos temáticos frequentemente indisponível por superlotação. Além disso, o atendimento era lento e houve falta recorrente de itens básicos (talheres, pratos e copos). * Serviço de Quarto: A equipe de quartos esqueceu de repor o minibar diversas vezes, obrigando-nos a solicitar o serviço repetidamente. * Atendimento Geral: Por diversas vezes solicitei assistência à recepção, mas o atendimento foi demorado e ineficiente. • Serviço de Concierge: também ineficiente, funciona apenas para agendar reunião com a equipe de vendas do programa de fidelidade da rede. * Academia: dispõem somente de alguns equipamentos básicos, super antigos, com anilhas enferrujadas
10
Kicki
30 de nov. de 2025
·
Hospedou-se por 12 noites
Trevlig personal, rent och fräscht rum. God mat och dryck. Fina pooler.
Trevlig personal, rent och fräscht rum. God mat och dryck. Fina pooler.
10
Fernando
16 de ago. de 2025
·
Hospedou-se por 7 noites
Spent a week at The Paradisus & we were not disappointed. Other than a few minor issue with the room upon check-in, everything else was more than enough to make up for it. We stayed on the adults only side,which is a different set up than the family side. We were not part of The Reserve however. The room was spacious & had an updated feel.The mini fridge was well stocked & all included.Snacks were also all included.The king bed was firm & comfortable. The AC kept it cool.It seems to tied to the motion sensor but not exclusively. We did adjust the temperature on the t'stat. The grounds are well maintained by the grounds staff & are always on duty pruning palms,trimming shrubs or cleaning the walks,etc. The "adult pool" is a nice size & there were always chairs under umbrellas available,& towels. We never had to play the towel game thankfully. That is a big plus to not have to deal with the save your spot at 6am.One issue.The pool floor is losing tiles in one area & that should be addressed. It's spells lack of maintenance which is really not evident anywhere else on the property, besides potentially hurting the bare feet. The buffets were well stock with plenty of options to please just about anyone. Everything was well prepared & for the most part what needed to be kept warm was.What needed to be cool was also. The specialty restaurants we dined at were very good.The Dominican restaurant was treat to the local food. The staff was excellent! Junior at the buffet was a standout
Spent a week at The Paradisus & we were not disappointed. Other than a few minor issue with the room upon check-in, everything else was more than enough to make up for it. We stayed on the adults only side,which is a different set up than the family side. We were not part of The Reserve however. The room was spacious & had an updated feel.The mini fridge was well stocked & all included.Snacks were also all included.The king bed was firm & comfortable. The AC kept it cool.It seems to tied to the motion sensor but not exclusively. We did adjust the temperature on the t'stat. The grounds are well maintained by the grounds staff & are always on duty pruning palms,trimming shrubs or cleaning the walks,etc. The "adult pool" is a nice size & there were always chairs under umbrellas available,& towels. We never had to play the towel game thankfully. That is a big plus to not have to deal with the save your spot at 6am.One issue.The pool floor is losing tiles in one area & that should be addressed. It's spells lack of maintenance which is really not evident anywhere else on the property, besides potentially hurting the bare feet. The buffets were well stock with plenty of options to please just about anyone. Everything was well prepared & for the most part what needed to be kept warm was.What needed to be cool was also. The specialty restaurants we dined at were very good.The Dominican restaurant was treat to the local food. The staff was excellent! Junior at the buffet was a standout
10
Pilar A
9 de nov. de 2025
·
Hospedou-se por 6 noites
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Meliá Hotel Palma Real, Punta Cana! Our family had an unforgettable stay at the Meliá Hotel Palma Real! From the moment we arrived, the service exceeded every expectation. A special thank-you to Leandro Calvo, the concierge, who truly made our trip extraordinary. He was incredibly attentive, professional, and kind — always anticipating our needs and ensuring every detail was taken care of, from dinner reservations to family activities. His genuine care and dedication stood out and made us feel completely at home. The food throughout the resort was excellent — fresh, flavorful, and beautifully presented. The Kids Club was another highlight for our family; the staff was wonderful, and our children couldn’t wait to go back each day. It allowed us to relax knowing they were safe, happy, and entertained. Our room was spacious, spotless, and beautifully maintained, offering the perfect mix of comfort and style. Every staff member we encountered was warm, helpful, and committed to creating an exceptional experience. Thank you, Meliá Palma Real, and especially Leandro Calvo, for making our vacation so memorable.
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay at Meliá Hotel Palma Real, Punta Cana! Our family had an unforgettable stay at the Meliá Hotel Palma Real! From the moment we arrived, the service exceeded every expectation. A special thank-you to Leandro Calvo, the concierge, who truly made our trip extraordinary. He was incredibly attentive, professional, and kind — always anticipating our needs and ensuring every detail was taken care of, from dinner reservations to family activities. His genuine care and dedication stood out and made us feel completely at home. The food throughout the resort was excellent — fresh, flavorful, and beautifully presented. The Kids Club was another highlight for our family; the staff was wonderful, and our children couldn’t wait to go back each day. It allowed us to relax knowing they were safe, happy, and entertained. Our room was spacious, spotless, and beautifully maintained, offering the perfect mix of comfort and style. Every staff member we encountered was warm, helpful, and committed to creating an exceptional experience. Thank you, Meliá Palma Real, and especially Leandro Calvo, for making our vacation so memorable.
10
Andreea
7 de out. de 2025
·
Hospedou-se por 4 noites
Swim-up suite with very beautiful and clean interiors. The outdoor shared spaces and beach set-up were amazing, lots of variety and options for seating. Fun and great interactive daily activities.
Swim-up suite with very beautiful and clean interiors. The outdoor shared spaces and beach set-up were amazing, lots of variety and options for seating. Fun and great interactive daily activities.
10
Nicolas
13 de jul. de 2025
·
Hospedou-se por 7 noites
Tastefully decorated, newly renewed property that feels premium in all its details. Plenty of activities and experiences to be ha within the complex, we stayed within the hotel grounds the entire week we spent there and never once felt we were missing things to fill our day. Do mind, sargassum does affect the beach experience negatively when its in season but otherwise a 10/10 experience.
Tastefully decorated, newly renewed property that feels premium in all its details. Plenty of activities and experiences to be ha within the complex, we stayed within the hotel grounds the entire week we spent there and never once felt we were missing things to fill our day. Do mind, sargassum does affect the beach experience negatively when its in season but otherwise a 10/10 experience.
8
Kayleen
5 de ago. de 2025
·
Hospedou-se por 5 noites
The resort was beautiful!!! The pools were great, aside from a lot of missing tiles that were scratching us at times. Excursion company was fantastic as well!! We loved the staff here so much, they were so welcoming and fun to talk to!!!
The resort was beautiful!!! The pools were great, aside from a lot of missing tiles that were scratching us at times. Excursion company was fantastic as well!! We loved the staff here so much, they were so welcoming and fun to talk to!!!
10
Yuliya V
4 de mai. de 2025
·
Hospedou-se por 7 noites
We loved our stay at the hotel. Everything was clean and everyone was super friendly. We loved the availability of multiple pools and multiple areas for getting food. The kids club was such a hit for our kids - it was the first hotel we've been at that actually had activities and things for kids to do. I would definitely recommend going here with kids.
We loved our stay at the hotel. Everything was clean and everyone was super friendly. We loved the availability of multiple pools and multiple areas for getting food. The kids club was such a hit for our kids - it was the first hotel we've been at that actually had activities and things for kids to do. I would definitely recommend going here with kids.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos e as áreas muito limpos, mas vários relataram pragas (formigas/baratas) e preocupações com a higiene do buffet, como moscas.
Avaliações dos hóspedes relacionadas
10
Dawn
16 de nov. de 2025
·
Hospedou-se por 7 noites
Very clean room and property. Excellent service from the staff. Loved the pools!!
Very clean room and property. Excellent service from the staff. Loved the pools!!
6
Allison
26 de dez. de 2024
·
Hospedou-se por 4 noites
The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.
The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.
2
Osvaldo
11 de nov. de 2025
·
Hospedou-se por 3 noites
I rarely write negative reviews, but our experience at Paradisus Palma Real was alarming. During our stay around Storm Melissa, my wife bit into a piece of glass inside a sushi roll. We caught it in time, but this is a severe food-safety breach with potentially life-threatening consequences. We also observed flies on exposed items at the buffet on multiple visits—covered stations and active monitoring were clearly lacking. Finally, during the intense rains from the storm, no porters assisted with transportation around the property. There was no facilitation to reach our room, leaving us to trek through heavy rain with small children—completely avoidable at a resort of this category. Safety and basic service should come first. The hotel offered a one-night compensation conditional on signing a legal release of liability, which we declined—not the kind of paperwork anyone expects on a family vacation. I sincerely hope management immediately strengthens kitchen QA (including controls to prevent foreign objects and better pest management) and ensures proactive, weather-contingent guest transport during storms. Until then, I cannot recommend this property.
I rarely write negative reviews, but our experience at Paradisus Palma Real was alarming. During our stay around Storm Melissa, my wife bit into a piece of glass inside a sushi roll. We caught it in time, but this is a severe food-safety breach with potentially life-threatening consequences. We also observed flies on exposed items at the buffet on multiple visits—covered stations and active monitoring were clearly lacking. Finally, during the intense rains from the storm, no porters assisted with transportation around the property. There was no facilitation to reach our room, leaving us to trek through heavy rain with small children—completely avoidable at a resort of this category. Safety and basic service should come first. The hotel offered a one-night compensation conditional on signing a legal release of liability, which we declined—not the kind of paperwork anyone expects on a family vacation. I sincerely hope management immediately strengthens kitchen QA (including controls to prevent foreign objects and better pest management) and ensures proactive, weather-contingent guest transport during storms. Until then, I cannot recommend this property.
2
Aracellie
7 de jul. de 2025
·
Hospedou-se por 3 noites
Roaches in the room, they did nothing to take care of it. I called front desk several times in which they said they’d send someone and never did. On the last day at the resort (7/6/25) housekeeping never came to clean. The morning we leave (7/7/25) Front desk personal Santiago at 4:30 am said he’d contact his manager and I had yet to hear from anyone. He offered to exchange my room the morning in which we were leaving. I would not recommend this place due to the uncleanliness, lack of urgency they place on cleaning. We literally threw out our personal belongs that roaches crawled on because we were not taking the risk of bringing home any unwanted guest.
Roaches in the room, they did nothing to take care of it. I called front desk several times in which they said they’d send someone and never did. On the last day at the resort (7/6/25) housekeeping never came to clean. The morning we leave (7/7/25) Front desk personal Santiago at 4:30 am said he’d contact his manager and I had yet to hear from anyone. He offered to exchange my room the morning in which we were leaving. I would not recommend this place due to the uncleanliness, lack of urgency they place on cleaning. We literally threw out our personal belongs that roaches crawled on because we were not taking the risk of bringing home any unwanted guest.
10
Jordan
1 de set. de 2025
·
Hospedou-se por 5 noites
Beautiful beachfront resort. Clean spacious rooms. Excellent customer service from all staff. Clean delicious food with solid variety. 10/10 would return without question
Beautiful beachfront resort. Clean spacious rooms. Excellent customer service from all staff. Clean delicious food with solid variety. 10/10 would return without question
10
Angsumalin
20 de dez. de 2025
·
Hospedou-se por 6 noites
Das Zimmer war gut ausgestattet und sauber. Das Reinigungspersonal war immer sehr freundlich. Die Hotelanlage war so gross, dass überall immer genug Platz war und nichts überfüllt, sehr angenehm.
Das Zimmer war gut ausgestattet und sauber. Das Reinigungspersonal war immer sehr freundlich. Die Hotelanlage war so gross, dass überall immer genug Platz war und nichts überfüllt, sehr angenehm.
2
Carlos
19 de ago. de 2025
·
Hospedou-se por 6 noites
Our stay at Paradisus Palma Real was extremely disappointing and far below expectations for a family resort of this category. We had booked a full week but left after only three days due to a series of unacceptable situations. From the start, there was no staff available to help with our luggage. A large group had arrived before us, and we were left to carry our own bags despite traveling with two small children (ages 2 and 5). Housekeeping was another serious problem. We checked in on Friday, and by Saturday at 3:30 p.m. our room still had not been cleaned. I requested service since my 2-year-old uses diapers and the trash already had a strong odor. No one came until 10:00 p.m., after I had to take the trash outside myself and complain in the lobby. This neglect is unacceptable. On Saturday morning, while having breakfast, we were horrified to find a cockroach walking on our table. This was unsanitary and unacceptable in any resort, especially one claiming to be luxury. The most upsetting incident occurred Sunday night. While quietly watching TV with my children, security knocked on our door to complain that our baby had been crying and that we were being noisy. I was shocked and outraged. At a family resort, it is natural for a 2-year-old to cry. For security to treat us this way was humiliating. What was meant to be a relaxing family vacation turned into stress and frustration. I had no choice but to request a refund and urge management to address these failures.
Our stay at Paradisus Palma Real was extremely disappointing and far below expectations for a family resort of this category. We had booked a full week but left after only three days due to a series of unacceptable situations. From the start, there was no staff available to help with our luggage. A large group had arrived before us, and we were left to carry our own bags despite traveling with two small children (ages 2 and 5). Housekeeping was another serious problem. We checked in on Friday, and by Saturday at 3:30 p.m. our room still had not been cleaned. I requested service since my 2-year-old uses diapers and the trash already had a strong odor. No one came until 10:00 p.m., after I had to take the trash outside myself and complain in the lobby. This neglect is unacceptable. On Saturday morning, while having breakfast, we were horrified to find a cockroach walking on our table. This was unsanitary and unacceptable in any resort, especially one claiming to be luxury. The most upsetting incident occurred Sunday night. While quietly watching TV with my children, security knocked on our door to complain that our baby had been crying and that we were being noisy. I was shocked and outraged. At a family resort, it is natural for a 2-year-old to cry. For security to treat us this way was humiliating. What was meant to be a relaxing family vacation turned into stress and frustration. I had no choice but to request a refund and urge management to address these failures.
10
Doralia
28 de set. de 2024
·
Hospedou-se por 5 noites
Todo excelente , lo único malo es que tienen que fumigar . Había cucarachas en mi habitación
Todo excelente , lo único malo es que tienen que fumigar . Había cucarachas en mi habitación
8
Stacey
10 de nov. de 2025
·
Hospedou-se por 7 noites
The resort overall was nice. There were a few areas that could be improved. The food wasn’t great but then we are very fussy eaters. The room was nice but could have been cleaner. There were ants in the counter and a cockroach came out in the bathroom but we called down to the front desk and they sent someone up right away to spray for them and it did kill it. Our concierge Leandro was amazing!!!! He was the best and always friendly and supper helpful! He definitely made the week very relaxing and stress free. Thank you!!!! The bar tender at the pool bar was sooo nice and the waitress at the buffet. We couldn’t have asked for better service!
The resort overall was nice. There were a few areas that could be improved. The food wasn’t great but then we are very fussy eaters. The room was nice but could have been cleaner. There were ants in the counter and a cockroach came out in the bathroom but we called down to the front desk and they sent someone up right away to spray for them and it did kill it. Our concierge Leandro was amazing!!!! He was the best and always friendly and supper helpful! He definitely made the week very relaxing and stress free. Thank you!!!! The bar tender at the pool bar was sooo nice and the waitress at the buffet. We couldn’t have asked for better service!
2
Nexhmije
28 de jul. de 2025
·
Hospedou-se por 7 noites
Disgusting! Had roaches in the room!!!!
Disgusting! Had roaches in the room!!!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, com muitos toques modernos; no entanto, os hóspedes notaram limitações no ar condicionado, problemas de manutenção (por exemplo, baixa pressão da água, água quente), ruído ou atribuições de quartos incorretas e algumas unidades mais antigas.
Avaliações dos hóspedes relacionadas
10
Amy
26 de dez. de 2024
·
Hospedou-se por 5 noites
We loved the swim up suite! It was perfect for our family of 5
We loved the swim up suite! It was perfect for our family of 5
10
Fernando
16 de ago. de 2025
·
Hospedou-se por 7 noites
Spent a week at The Paradisus & we were not disappointed. Other than a few minor issue with the room upon check-in, everything else was more than enough to make up for it. We stayed on the adults only side,which is a different set up than the family side. We were not part of The Reserve however. The room was spacious & had an updated feel.The mini fridge was well stocked & all included.Snacks were also all included.The king bed was firm & comfortable. The AC kept it cool.It seems to tied to the motion sensor but not exclusively. We did adjust the temperature on the t'stat. The grounds are well maintained by the grounds staff & are always on duty pruning palms,trimming shrubs or cleaning the walks,etc. The "adult pool" is a nice size & there were always chairs under umbrellas available,& towels. We never had to play the towel game thankfully. That is a big plus to not have to deal with the save your spot at 6am.One issue.The pool floor is losing tiles in one area & that should be addressed. It's spells lack of maintenance which is really not evident anywhere else on the property, besides potentially hurting the bare feet. The buffets were well stock with plenty of options to please just about anyone. Everything was well prepared & for the most part what needed to be kept warm was.What needed to be cool was also. The specialty restaurants we dined at were very good.The Dominican restaurant was treat to the local food. The staff was excellent! Junior at the buffet was a standout
Spent a week at The Paradisus & we were not disappointed. Other than a few minor issue with the room upon check-in, everything else was more than enough to make up for it. We stayed on the adults only side,which is a different set up than the family side. We were not part of The Reserve however. The room was spacious & had an updated feel.The mini fridge was well stocked & all included.Snacks were also all included.The king bed was firm & comfortable. The AC kept it cool.It seems to tied to the motion sensor but not exclusively. We did adjust the temperature on the t'stat. The grounds are well maintained by the grounds staff & are always on duty pruning palms,trimming shrubs or cleaning the walks,etc. The "adult pool" is a nice size & there were always chairs under umbrellas available,& towels. We never had to play the towel game thankfully. That is a big plus to not have to deal with the save your spot at 6am.One issue.The pool floor is losing tiles in one area & that should be addressed. It's spells lack of maintenance which is really not evident anywhere else on the property, besides potentially hurting the bare feet. The buffets were well stock with plenty of options to please just about anyone. Everything was well prepared & for the most part what needed to be kept warm was.What needed to be cool was also. The specialty restaurants we dined at were very good.The Dominican restaurant was treat to the local food. The staff was excellent! Junior at the buffet was a standout
8
Naisha A Garcia
30 de mar. de 2025
·
Hospedou-se por 4 noites
Hotel is beautiful and well maintained. Rooms are spacious and very luxurious. The buffet has a moderate selection and it closes multiple times a day to switch from breakfast, lunch, and dinner. The best restaurant is Flora highly recommended Latin food restaurant. Don't waste your time at the Asian restsurant. There are other options open during the times the buffet is closed. Room service never got my order right but it was still delicious and the wait time was good. You can order from your mobile device. Some employees were not fluent in English so brush up on your basic Spanish. Overall it was a nice stay
Hotel is beautiful and well maintained. Rooms are spacious and very luxurious. The buffet has a moderate selection and it closes multiple times a day to switch from breakfast, lunch, and dinner. The best restaurant is Flora highly recommended Latin food restaurant. Don't waste your time at the Asian restsurant. There are other options open during the times the buffet is closed. Room service never got my order right but it was still delicious and the wait time was good. You can order from your mobile device. Some employees were not fluent in English so brush up on your basic Spanish. Overall it was a nice stay
6
Rocherre
8 de ago. de 2025
·
Hospedou-se por 2 noites
There was a mix-up with my room. I opted for a junior suite adults only for my birthday. I arrived and was put on the family side in an upgraded suite with double beds and a pull-out couch. I specifically chose the adults only so that i could have peace and quiet. The second room, i entered and a guest was standing there. The third room was rhe exact room that i booked but it smelled like mildew. The hot water, tv, and mini fridge didnt work. They eventually sent someone up the next day to get it taken care of. The food was really good. I was happy they had tons of vegetarian options. The views were beautiful. The grounds were clean. It was easy to walk the beach. The spa was also clean. My massage was amazing. I specifically chose to vacation here for my birthday but it wasnt a pleasant celebration.
There was a mix-up with my room. I opted for a junior suite adults only for my birthday. I arrived and was put on the family side in an upgraded suite with double beds and a pull-out couch. I specifically chose the adults only so that i could have peace and quiet. The second room, i entered and a guest was standing there. The third room was rhe exact room that i booked but it smelled like mildew. The hot water, tv, and mini fridge didnt work. They eventually sent someone up the next day to get it taken care of. The food was really good. I was happy they had tons of vegetarian options. The views were beautiful. The grounds were clean. It was easy to walk the beach. The spa was also clean. My massage was amazing. I specifically chose to vacation here for my birthday but it wasnt a pleasant celebration.
8
JOSE R
18 de dez. de 2025
·
Hospedou-se por 5 noites
Hotel excelente, funcionários educados serviço de limpeza excelente no geral. Ótimos restaurantes como opções de jantares noturnos sob reserva, e mesmo sem reserva por dois dias conseguimos jantar no restaurante a escolha com tranquilidade. Chegamos por volta das 12h e tivemos realmente que aguardar até as 15h pois o nosso quarto ainda não estava liberado, o que foi muito cansativo depois de um voo longo porém nos deram um upgrade de quarto (mesmo quarto pago porém de vista para o jardim para vista da piscina) para compensar a espera depois de reclamar da espera por 2x. Dois pontos de melhoria que destaco: chuveiro com pouca água e os quartos não possuem smart tv com opção de assistir programação local ou filmes dos canais disponíveis, o que foi muito intediante para uma estadia de 5 noites. O único ponto negativo que destaco é que na minha reserva deveria receber um kit de boas vindas com vinho, petiscos logo na minha chegada ao quarto e para minha surpresa não recebi, assim como também indiquei na minha reserva que estava comemorando aniversário de casamento me prometeram que deixariam um bolo no meu quarto e também não recebi. Apesar de algumas cobranças que fiz diretamente na recepção continuei sem receber até o meu último dia de estadia. Para um hotel 5 estrelas confesso que não esperava ter estes problemas.
Hotel excelente, funcionários educados serviço de limpeza excelente no geral. Ótimos restaurantes como opções de jantares noturnos sob reserva, e mesmo sem reserva por dois dias conseguimos jantar no restaurante a escolha com tranquilidade. Chegamos por volta das 12h e tivemos realmente que aguardar até as 15h pois o nosso quarto ainda não estava liberado, o que foi muito cansativo depois de um voo longo porém nos deram um upgrade de quarto (mesmo quarto pago porém de vista para o jardim para vista da piscina) para compensar a espera depois de reclamar da espera por 2x. Dois pontos de melhoria que destaco: chuveiro com pouca água e os quartos não possuem smart tv com opção de assistir programação local ou filmes dos canais disponíveis, o que foi muito intediante para uma estadia de 5 noites. O único ponto negativo que destaco é que na minha reserva deveria receber um kit de boas vindas com vinho, petiscos logo na minha chegada ao quarto e para minha surpresa não recebi, assim como também indiquei na minha reserva que estava comemorando aniversário de casamento me prometeram que deixariam um bolo no meu quarto e também não recebi. Apesar de algumas cobranças que fiz diretamente na recepção continuei sem receber até o meu último dia de estadia. Para um hotel 5 estrelas confesso que não esperava ter estes problemas.
10
Cecilia
6 de mai. de 2025
·
Hospedou-se por 5 noites
The hotel rooms were excellent. There are several swimming pools, none of which is crowded. The staff was great!
The hotel rooms were excellent. There are several swimming pools, none of which is crowded. The staff was great!
6
ferhat
27 de nov. de 2025
·
Hospedou-se por 4 noites
The room has nothing to do what they showed us in the pciture. I literally paid etra to get a nice loking room with a view but we were given a 2. floor very old room and obstructed view. The food was merel average and even the so called facny restraurants had very limited menu. Everything seems to be good for circle members. The stuff were mixed, some were very nice but other were not that helpful. Enligh is a big problem and communication is limited. The kids club was amazing. But again, the food was merely medicore and not a varity for seafood or vegeterian people.
The room has nothing to do what they showed us in the pciture. I literally paid etra to get a nice loking room with a view but we were given a 2. floor very old room and obstructed view. The food was merel average and even the so called facny restraurants had very limited menu. Everything seems to be good for circle members. The stuff were mixed, some were very nice but other were not that helpful. Enligh is a big problem and communication is limited. The kids club was amazing. But again, the food was merely medicore and not a varity for seafood or vegeterian people.
8
Kawa
14 de ago. de 2024
·
Hospedou-se por 4 noites
The Property itself was amazing. Very palatial and elegant, Especially the lobby area and pool. The rooms on the other hand suffered from poor craftmanship and repair work. Poorly painted walls, doors and door frames, in the hallways and rooms was not on par with the beauty and elegance of the lobby and welcome area. Also, the hot water was not working in my room, and I was forced to take cold showers which I absolutely hate. Other than that, my stay at Paradisus Palma Real was amazing and I would highly recommend this resort to anyone considering visiting Punta Cana anytime in the future.
The Property itself was amazing. Very palatial and elegant, Especially the lobby area and pool. The rooms on the other hand suffered from poor craftmanship and repair work. Poorly painted walls, doors and door frames, in the hallways and rooms was not on par with the beauty and elegance of the lobby and welcome area. Also, the hot water was not working in my room, and I was forced to take cold showers which I absolutely hate. Other than that, my stay at Paradisus Palma Real was amazing and I would highly recommend this resort to anyone considering visiting Punta Cana anytime in the future.
8
Genesis
5 de jun. de 2025
·
Hospedou-se por 2 noites
First off, our concierge Christopher was the best. He took excellent care of us and our dinner reservations. Always made sure we were good. The hotel is very beautiful, but could use a few upgrades. Some of the bedroom doors have gaps in the wood. There’s only one hook in the bathroom area for your towels. There’s no shelves. The AC could be a little cooler. It won’t go below 69 degrees and that’s not cool enough in a hot and humid climate. We woke up damp in sweat both nights. The mini bar and snacks are nicely stocked, but the fridge isn’t cold. The beverages feel tap warm. The pools are all nice. Great service and super nice staff. Pedro and Greivin were great at the pool bars. They made sure we were always good and made great drinks. You have to go see them if you’re there. The beach is nice, but really hated all passersby trying to sell us something. Whether it was braids, massages, excursions, photo opps….we just wanted to relax and it made it a bit difficult. The water was also a bit murky. The restaurants were a hit or miss. Buffet was always cold and bland. Sante wad ok. Food wasn’t the best. The lava cake was not good. I didn’t like that one of the servers kept insisting we ask for drinks even after I told her repeatedly that we were good. Flora Cena was good. Andrea was the best server. Such a beautiful soul. Entertainment is lacking a bit. Need more fun activities. The Kicks bar could have some cards, board games, or jenga.
First off, our concierge Christopher was the best. He took excellent care of us and our dinner reservations. Always made sure we were good. The hotel is very beautiful, but could use a few upgrades. Some of the bedroom doors have gaps in the wood. There’s only one hook in the bathroom area for your towels. There’s no shelves. The AC could be a little cooler. It won’t go below 69 degrees and that’s not cool enough in a hot and humid climate. We woke up damp in sweat both nights. The mini bar and snacks are nicely stocked, but the fridge isn’t cold. The beverages feel tap warm. The pools are all nice. Great service and super nice staff. Pedro and Greivin were great at the pool bars. They made sure we were always good and made great drinks. You have to go see them if you’re there. The beach is nice, but really hated all passersby trying to sell us something. Whether it was braids, massages, excursions, photo opps….we just wanted to relax and it made it a bit difficult. The water was also a bit murky. The restaurants were a hit or miss. Buffet was always cold and bland. Sante wad ok. Food wasn’t the best. The lava cake was not good. I didn’t like that one of the servers kept insisting we ask for drinks even after I told her repeatedly that we were good. Flora Cena was good. Andrea was the best server. Such a beautiful soul. Entertainment is lacking a bit. Need more fun activities. The Kicks bar could have some cards, board games, or jenga.
4
Courtney Elizabeth
19 de abr. de 2025
·
Hospedou-se por 6 noites
The resort, beach, and rooms are very nice. Service at the buffet was bad. You could not find forks or knives anywhere. It is a buffet so we didn’t expect much but our food was always cold by the time we could eat it due to lack of seating and lack of eating utensils. We did go to two restaurants and they were nice. We also had some issues with very loud neighbours. We paid for an upgraded room and wound up in a room with and adjoining door to the room next to ours. We could hear them day in and day out and had to make complaints three times. The problem was never solved until these people left. I’m shocked we were put in this kind of room after paying extra and specifying that it is our honeymoon. We felt as if we had no privacy, and we were unable to sleep at night due to the neighbours partying past 5am two nights straight. It is a very pretty place but definitely not worth the money we spent especially when we paid to upgrade. It was not terrible, but we would not come here again.
The resort, beach, and rooms are very nice. Service at the buffet was bad. You could not find forks or knives anywhere. It is a buffet so we didn’t expect much but our food was always cold by the time we could eat it due to lack of seating and lack of eating utensils. We did go to two restaurants and they were nice. We also had some issues with very loud neighbours. We paid for an upgraded room and wound up in a room with and adjoining door to the room next to ours. We could hear them day in and day out and had to make complaints three times. The problem was never solved until these people left. I’m shocked we were put in this kind of room after paying extra and specifying that it is our honeymoon. We felt as if we had no privacy, and we were unable to sleep at night due to the neighbours partying past 5am two nights straight. It is a very pretty place but definitely not worth the money we spent especially when we paid to upgrade. It was not terrible, but we would not come here again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada como amigável e especialmente prestativa através do suporte do concierge/mordomo, mas problemas recorrentes incluem check-in lento ou desorganizado, dificuldade em conseguir reservas para o jantar, resposta variável do concierge e atrasos ocasionais na limpeza.
Avaliações dos hóspedes relacionadas
10
Jasmine
14 de dez. de 2025
·
Hospedou-se por 2 noites
The service was consistently excellent, the property felt peaceful with lush greenery throughout, and upgrading to The Reserve was completely worth it. Our butler, Yaleidi, was outstanding. She checked in daily, handled dinner reservations seamlessly, and was easily a 10 out of 10 compared to other butler experiences I’ve had. The gym was well equipped, the pool and beach were never crowded, and the nightly entertainment added a nice touch. Overall, an exceptional experience and a resort I would absolutely return to.
The service was consistently excellent, the property felt peaceful with lush greenery throughout, and upgrading to The Reserve was completely worth it. Our butler, Yaleidi, was outstanding. She checked in daily, handled dinner reservations seamlessly, and was easily a 10 out of 10 compared to other butler experiences I’ve had. The gym was well equipped, the pool and beach were never crowded, and the nightly entertainment added a nice touch. Overall, an exceptional experience and a resort I would absolutely return to.
6
Juliano
13 de jan. de 2026
·
Hospedou-se por 7 noites
O hotel mostrou-se despreparado para atender adequadamente ao volume de hóspedes. Enfrentei diversos problemas durante a estadia: * Restaurantes: Agendamento nos temáticos frequentemente indisponível por superlotação. Além disso, o atendimento era lento e houve falta recorrente de itens básicos (talheres, pratos e copos). * Serviço de Quarto: A equipe de quartos esqueceu de repor o minibar diversas vezes, obrigando-nos a solicitar o serviço repetidamente. * Atendimento Geral: Por diversas vezes solicitei assistência à recepção, mas o atendimento foi demorado e ineficiente. • Serviço de Concierge: também ineficiente, funciona apenas para agendar reunião com a equipe de vendas do programa de fidelidade da rede. * Academia: dispõem somente de alguns equipamentos básicos, super antigos, com anilhas enferrujadas
O hotel mostrou-se despreparado para atender adequadamente ao volume de hóspedes. Enfrentei diversos problemas durante a estadia: * Restaurantes: Agendamento nos temáticos frequentemente indisponível por superlotação. Além disso, o atendimento era lento e houve falta recorrente de itens básicos (talheres, pratos e copos). * Serviço de Quarto: A equipe de quartos esqueceu de repor o minibar diversas vezes, obrigando-nos a solicitar o serviço repetidamente. * Atendimento Geral: Por diversas vezes solicitei assistência à recepção, mas o atendimento foi demorado e ineficiente. • Serviço de Concierge: também ineficiente, funciona apenas para agendar reunião com a equipe de vendas do programa de fidelidade da rede. * Academia: dispõem somente de alguns equipamentos básicos, super antigos, com anilhas enferrujadas
8
Snezana
19 de fev. de 2025
·
Hospedou-se por 5 noites
It was impossible to make reservations at the restaurants. It felt like I was working trying to find something every day & some days I didn't get in. We did not get to experience 3 out of 5 restaurant. The explained why it was such a hassle due to whatsapp chats & not being able to book right on the spot etc. but honestly i have never experienced this level of inefficiency at any resort i have stayed at. And i travel a lot. And even though it was a nice resort, what makes me come back is feeling like everything is easy & it was not. So I probably would try another resort in Bavaro next time.
It was impossible to make reservations at the restaurants. It felt like I was working trying to find something every day & some days I didn't get in. We did not get to experience 3 out of 5 restaurant. The explained why it was such a hassle due to whatsapp chats & not being able to book right on the spot etc. but honestly i have never experienced this level of inefficiency at any resort i have stayed at. And i travel a lot. And even though it was a nice resort, what makes me come back is feeling like everything is easy & it was not. So I probably would try another resort in Bavaro next time.
10
Dong Chul
30 de nov. de 2025
·
Hospedou-se por 5 noites
Room is clean everyday. Antonio, my concierge, is professional and kindness. Service is perfect.
Room is clean everyday. Antonio, my concierge, is professional and kindness. Service is perfect.
6
Anthony
20 de jul. de 2025
·
Hospedou-se por 7 noites
Property was nice, but very laid back. It much excitement going on. We had to chase guest services and the concierge all week to get dinners booked, as well as the bus ride back to the airport. If they did call us back, they would call the room rather than cell phone, and they never left a message. Then they would call back, sometimes right before our dinner reservation, to finally confirm it. There were 2 or 3 calls to the room late at night, one after 9:00 pm. You could not book dinner reservations yourself. We kept getting passed from one person to another. The room had problems with the safe and the tv while we were there. Both were resolved. Communication was also a challenge, especially at the pool bar. They could not understand whet we were asking for sometimes. Quality of the drinks was very disappointing. We asked at check in if everything was included, and we were told everything was included except for the spa. We even asked a second time just to confirm. Every night at dinner, there were dinner options that you could upgrade to, but it was at an additional cost. So needlessly to say, all is not included. Same goes for the alcohol. When we complained about that, they tried to offer us a dinner at one of the restaurants that was not included in our package. We had already made dinner plans for the evening. We will not be returning to this facility again. I would not recommend it.
Property was nice, but very laid back. It much excitement going on. We had to chase guest services and the concierge all week to get dinners booked, as well as the bus ride back to the airport. If they did call us back, they would call the room rather than cell phone, and they never left a message. Then they would call back, sometimes right before our dinner reservation, to finally confirm it. There were 2 or 3 calls to the room late at night, one after 9:00 pm. You could not book dinner reservations yourself. We kept getting passed from one person to another. The room had problems with the safe and the tv while we were there. Both were resolved. Communication was also a challenge, especially at the pool bar. They could not understand whet we were asking for sometimes. Quality of the drinks was very disappointing. We asked at check in if everything was included, and we were told everything was included except for the spa. We even asked a second time just to confirm. Every night at dinner, there were dinner options that you could upgrade to, but it was at an additional cost. So needlessly to say, all is not included. Same goes for the alcohol. When we complained about that, they tried to offer us a dinner at one of the restaurants that was not included in our package. We had already made dinner plans for the evening. We will not be returning to this facility again. I would not recommend it.
10
Sungjee
30 de nov. de 2025
·
Hospedou-se por 3 noites
We truly loved our stay at the Paradisus Palma Real Golf & Spa Resort. A special thank-you to Mr. Antonio, who went above and beyond to help us with our reservations. We were having trouble with one of the booking kiosks when he noticed us and kindly offered assistance. We were a bit skeptical at first, but the next day he followed up proactively with updates on the reservations he secured for us. That level of care is exactly what defines exceptional hospitality. We would also like to sincerely thank Mr. Juan, the Guest Experience Manager. He made our checkout process smooth, guided us through using the luggage room, and treated us with such warmth and professionalism. He was friendly, attentive, and even asked thoughtful questions that made the interaction feel personal. We’re truly grateful. We can’t wait to return to this amazing resort. The experience was inspiring, refreshing, and unforgettable.
We truly loved our stay at the Paradisus Palma Real Golf & Spa Resort. A special thank-you to Mr. Antonio, who went above and beyond to help us with our reservations. We were having trouble with one of the booking kiosks when he noticed us and kindly offered assistance. We were a bit skeptical at first, but the next day he followed up proactively with updates on the reservations he secured for us. That level of care is exactly what defines exceptional hospitality. We would also like to sincerely thank Mr. Juan, the Guest Experience Manager. He made our checkout process smooth, guided us through using the luggage room, and treated us with such warmth and professionalism. He was friendly, attentive, and even asked thoughtful questions that made the interaction feel personal. We’re truly grateful. We can’t wait to return to this amazing resort. The experience was inspiring, refreshing, and unforgettable.
8
Robert
7 de abr. de 2025
·
Hospedou-se por 5 noites
Check in was worst ever experienced! We arrived early 2pm & were told return at 3pm. Many guests were trying to check in but very few staff who kept disappearing to the back?? We eventually got room at 4pm. After a long flight, the hotel should recognize that guests want rooms. Dinner reservations was confusing & we had to wait several times. Our bed was broken ( but usable) no one came to fix after calling every day!
Check in was worst ever experienced! We arrived early 2pm & were told return at 3pm. Many guests were trying to check in but very few staff who kept disappearing to the back?? We eventually got room at 4pm. After a long flight, the hotel should recognize that guests want rooms. Dinner reservations was confusing & we had to wait several times. Our bed was broken ( but usable) no one came to fix after calling every day!
2
Juan
16 de ago. de 2024
·
Hospedou-se por 5 noites
The worst experience ever. We arrived early and waited with three young kids over an hour standing at an empty reception desk to be helped. Once helped we were told to come back at 3:00pm for check in as they were giving us an upgraded room. When we returned at 3 they made us wait for over an hour as they were trying to accommodate our rooms. When we were finally taken to our rooms our four families were split into different buildings and all received downgraded rooms (not even what we had originally paid for much less any type of upgrade). Upon complaining we were informed that they didn’t know what happened and why we were upset as those were indeed the upgraded rooms. They had to get management involved for us to be able to get our original rooms. We were also informed that there were no available reservations for any of the restaurants and advised to eat at the buffet which was served cold and lacking of any variety. Interestingly enough the hotel was completely empty during our entire stay. We were told the next day that we qualified for $100 credit for the spa but upon trying to book we were told that the credit didn’t apply because they had a special of $194 so credits weren’t applicable. We were locked out of our room for an entire day. We were later informed that all those problems would have been avoided if we would have simply offered our check in person $100 initial tip. This place was a complete scam!
The worst experience ever. We arrived early and waited with three young kids over an hour standing at an empty reception desk to be helped. Once helped we were told to come back at 3:00pm for check in as they were giving us an upgraded room. When we returned at 3 they made us wait for over an hour as they were trying to accommodate our rooms. When we were finally taken to our rooms our four families were split into different buildings and all received downgraded rooms (not even what we had originally paid for much less any type of upgrade). Upon complaining we were informed that they didn’t know what happened and why we were upset as those were indeed the upgraded rooms. They had to get management involved for us to be able to get our original rooms. We were also informed that there were no available reservations for any of the restaurants and advised to eat at the buffet which was served cold and lacking of any variety. Interestingly enough the hotel was completely empty during our entire stay. We were told the next day that we qualified for $100 credit for the spa but upon trying to book we were told that the credit didn’t apply because they had a special of $194 so credits weren’t applicable. We were locked out of our room for an entire day. We were later informed that all those problems would have been avoided if we would have simply offered our check in person $100 initial tip. This place was a complete scam!
10
Leonard
2 de ago. de 2025
·
Hospedou-se por 4 noites
Our concierge, Eriol was outsatnding. He helped us plan each day, made reservations and no matter the task that we asked he was able to accomodate.
Our concierge, Eriol was outsatnding. He helped us plan each day, made reservations and no matter the task that we asked he was able to accomodate.
6
Paul
30 de mar. de 2025
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Hospedou-se por 7 noites
The property was very nice and Andre, the concierge that greeted us was excellent! He booked all our dining for the first few days, was attentive to our requests and checked in with us periodically to see if we needed anything to make our stay more enjoyable. On his days off, the service dropped off dramatically. We wer e unable to get dinner reservation at chosen restraunts and ended up booking them directly ourselves.
The property was very nice and Andre, the concierge that greeted us was excellent! He booked all our dining for the first few days, was attentive to our requests and checked in with us periodically to see if we needed anything to make our stay more enjoyable. On his days off, the service dropped off dramatically. We wer e unable to get dinner reservation at chosen restraunts and ended up booking them directly ourselves.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização cênica à beira-mar com fácil acesso e uma sensação geral de segurança; no entanto, vendedores insistentes na praia podem ser intrusivos e o sargaço afeta a costa na estação certa.
Avaliações dos hóspedes relacionadas
10
Angela
11 de fev. de 2025
·
Hospedou-se por 3 noites
The property was clean and very well taken care of. The staff were amazing. They were so friendly and helpful. It was very safe and we went for a run everyday without any concerns. There were a lot of people selling things on the beach but the staff made sure they did not come onto the property so you could easily avoid them by sitting at least one row back on the beach chair/beds. We had VIP access and the check in process was a disaster. They could not find our information, we were not given a concierge which meant we could not make reservations for meals. We later went back to the desk to ask ta concierge to make the reservations but they did not follow through. Luckily it was not a busy time at the resort so we walked into the restaurants at 6:30 and were seated every time. The restaurants were amazing and the buffet food was good, nothing wonderful but it is buffet food. There were so many options at the breakfast and lunch buffet. The restaurants had QR codes on the doors to get the menu or you could go in and ask for a menu. The bars were great and the bartender, Miguel, was wonderful. We were there during the Superbowl and they had a huge TV set up outside, rearranged all the outdoor furniture, had entertainment, and a large buffet of snack food. If we go back to Punta Cana were would definitely stay here again.
The property was clean and very well taken care of. The staff were amazing. They were so friendly and helpful. It was very safe and we went for a run everyday without any concerns. There were a lot of people selling things on the beach but the staff made sure they did not come onto the property so you could easily avoid them by sitting at least one row back on the beach chair/beds. We had VIP access and the check in process was a disaster. They could not find our information, we were not given a concierge which meant we could not make reservations for meals. We later went back to the desk to ask ta concierge to make the reservations but they did not follow through. Luckily it was not a busy time at the resort so we walked into the restaurants at 6:30 and were seated every time. The restaurants were amazing and the buffet food was good, nothing wonderful but it is buffet food. There were so many options at the breakfast and lunch buffet. The restaurants had QR codes on the doors to get the menu or you could go in and ask for a menu. The bars were great and the bartender, Miguel, was wonderful. We were there during the Superbowl and they had a huge TV set up outside, rearranged all the outdoor furniture, had entertainment, and a large buffet of snack food. If we go back to Punta Cana were would definitely stay here again.
10
Steven
24 de abr. de 2025
·
Hospedou-se por 5 noites
Super friendly staff, especially at the beach Bali beds. Great selection at the buffet and the specialty restaurants. Room service is a bit slow and not a wide variety of items you could order. Our room was cleaned only 2 times out of the 5 nights we were there and that’s us making it back to our room around 4pm. We stayed in the jr. suite ocean front which is obviously closest to the ocean and apparently these rooms get cleaned last because of the location. Another thing that I could have done without is the beach vendors, they are relentless, especially the ones offering photos with parrots. They basically swarm you, take photos of your kids with the bird and then try to charge you $50-$60 for it!! Pretty ridiculous! Overall, the resort was great and so was the beach. Minimum seaweed even during those days with high winds.
Super friendly staff, especially at the beach Bali beds. Great selection at the buffet and the specialty restaurants. Room service is a bit slow and not a wide variety of items you could order. Our room was cleaned only 2 times out of the 5 nights we were there and that’s us making it back to our room around 4pm. We stayed in the jr. suite ocean front which is obviously closest to the ocean and apparently these rooms get cleaned last because of the location. Another thing that I could have done without is the beach vendors, they are relentless, especially the ones offering photos with parrots. They basically swarm you, take photos of your kids with the bird and then try to charge you $50-$60 for it!! Pretty ridiculous! Overall, the resort was great and so was the beach. Minimum seaweed even during those days with high winds.
10
James
24 de abr. de 2025
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Hospedou-se por 6 noites
Hotel was not far from the airport, we have stayed at other places that were a long drive. Hotel grounds were nice and the area was clean. The food options were pretty good but limited times available for reservations made some nights difficult.
Hotel was not far from the airport, we have stayed at other places that were a long drive. Hotel grounds were nice and the area was clean. The food options were pretty good but limited times available for reservations made some nights difficult.
10
Nicolas
13 de jul. de 2025
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Hospedou-se por 7 noites
Tastefully decorated, newly renewed property that feels premium in all its details. Plenty of activities and experiences to be ha within the complex, we stayed within the hotel grounds the entire week we spent there and never once felt we were missing things to fill our day. Do mind, sargassum does affect the beach experience negatively when its in season but otherwise a 10/10 experience.
Tastefully decorated, newly renewed property that feels premium in all its details. Plenty of activities and experiences to be ha within the complex, we stayed within the hotel grounds the entire week we spent there and never once felt we were missing things to fill our day. Do mind, sargassum does affect the beach experience negatively when its in season but otherwise a 10/10 experience.
10
RHONDA Denise
6 de jul. de 2025
·
Hospedou-se por 7 noites
Definitely a luxury resort. Highly recommend the Reserve Adult Only section. It’s quiet and relaxing. The restaurants are exceptional and the nightly entertainment is a lot of fun. Traveling in the low season, last week of June, is highly recommended. The resort was not overcrowded and we did not have to fight for loungers. The beach is beautiful. The service is top notch.
Definitely a luxury resort. Highly recommend the Reserve Adult Only section. It’s quiet and relaxing. The restaurants are exceptional and the nightly entertainment is a lot of fun. Traveling in the low season, last week of June, is highly recommended. The resort was not overcrowded and we did not have to fight for loungers. The beach is beautiful. The service is top notch.
10
Raimonda
25 de mai. de 2025
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Hospedou-se por 7 noites
I love how big the property is and how it’s surrounded by nature . We loved walking on the beach and walking around the property to go see the turtles and iguanas. I loved how easy it was to get around and the layout of the restaurants as well as the different dining options. There were also so many pools and bars to choose from. The property hotel and the surrounding property was very clean and modern.
I love how big the property is and how it’s surrounded by nature . We loved walking on the beach and walking around the property to go see the turtles and iguanas. I loved how easy it was to get around and the layout of the restaurants as well as the different dining options. There were also so many pools and bars to choose from. The property hotel and the surrounding property was very clean and modern.
8
Marcello
22 de ago. de 2024
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Hospedou-se por 5 noites
The resort and staff was very nice, but we found the food average. Also, we stayed away from the beach to avoid the local solicitors who had free access the hotel guests.
The resort and staff was very nice, but we found the food average. Also, we stayed away from the beach to avoid the local solicitors who had free access the hotel guests.
10
Damian Edward
26 de jun. de 2025
·
Hospedou-se por 2 noites
Location and amenities
Location and amenities
8
Genesis
5 de jun. de 2025
·
Hospedou-se por 2 noites
First off, our concierge Christopher was the best. He took excellent care of us and our dinner reservations. Always made sure we were good. The hotel is very beautiful, but could use a few upgrades. Some of the bedroom doors have gaps in the wood. There’s only one hook in the bathroom area for your towels. There’s no shelves. The AC could be a little cooler. It won’t go below 69 degrees and that’s not cool enough in a hot and humid climate. We woke up damp in sweat both nights. The mini bar and snacks are nicely stocked, but the fridge isn’t cold. The beverages feel tap warm. The pools are all nice. Great service and super nice staff. Pedro and Greivin were great at the pool bars. They made sure we were always good and made great drinks. You have to go see them if you’re there. The beach is nice, but really hated all passersby trying to sell us something. Whether it was braids, massages, excursions, photo opps….we just wanted to relax and it made it a bit difficult. The water was also a bit murky. The restaurants were a hit or miss. Buffet was always cold and bland. Sante wad ok. Food wasn’t the best. The lava cake was not good. I didn’t like that one of the servers kept insisting we ask for drinks even after I told her repeatedly that we were good. Flora Cena was good. Andrea was the best server. Such a beautiful soul. Entertainment is lacking a bit. Need more fun activities. The Kicks bar could have some cards, board games, or jenga.
First off, our concierge Christopher was the best. He took excellent care of us and our dinner reservations. Always made sure we were good. The hotel is very beautiful, but could use a few upgrades. Some of the bedroom doors have gaps in the wood. There’s only one hook in the bathroom area for your towels. There’s no shelves. The AC could be a little cooler. It won’t go below 69 degrees and that’s not cool enough in a hot and humid climate. We woke up damp in sweat both nights. The mini bar and snacks are nicely stocked, but the fridge isn’t cold. The beverages feel tap warm. The pools are all nice. Great service and super nice staff. Pedro and Greivin were great at the pool bars. They made sure we were always good and made great drinks. You have to go see them if you’re there. The beach is nice, but really hated all passersby trying to sell us something. Whether it was braids, massages, excursions, photo opps….we just wanted to relax and it made it a bit difficult. The water was also a bit murky. The restaurants were a hit or miss. Buffet was always cold and bland. Sante wad ok. Food wasn’t the best. The lava cake was not good. I didn’t like that one of the servers kept insisting we ask for drinks even after I told her repeatedly that we were good. Flora Cena was good. Andrea was the best server. Such a beautiful soul. Entertainment is lacking a bit. Need more fun activities. The Kicks bar could have some cards, board games, or jenga.
8
Mary
4 de abr. de 2025
·
Hospedou-se por 7 noites
The resort is well-maintained and overall quite nice. Most of the staff is friendly and helpful, though a few were less so—which seems to be fairly common in Punta Cana based on past experiences. The buffet offered a wide variety of options daily, which we appreciated—thankfully, it wasn’t the same food every day. However, it was noticeable that some leftover food was repurposed, so I’d recommend being selective with your choices. It would be ideal if all buffet staff wore hair nets, and if guests were required to sanitize their hands before entering. Our room had been upgraded with new bedroom furniture, which was clean and comfortable. The bathroom, however, had not been updated. The shower didn’t drain properly, the tiles were worn, and we did notice some mold. The beach was beautiful and well-kept, cleaned daily by the staff. The beach service was excellent, especially if you tip—Jefry stood out and provided amazing service! One downside was the persistent vendors approaching guests to sell items. The à la carte restaurants were decent—our favorite by far was Agave. It was a nice change of pace from dining at the buffet every day. Lastly, our concierge, Antonio, checked in with us daily and made sure we were enjoying our stay, which we really appreciated.
The resort is well-maintained and overall quite nice. Most of the staff is friendly and helpful, though a few were less so—which seems to be fairly common in Punta Cana based on past experiences. The buffet offered a wide variety of options daily, which we appreciated—thankfully, it wasn’t the same food every day. However, it was noticeable that some leftover food was repurposed, so I’d recommend being selective with your choices. It would be ideal if all buffet staff wore hair nets, and if guests were required to sanitize their hands before entering. Our room had been upgraded with new bedroom furniture, which was clean and comfortable. The bathroom, however, had not been updated. The shower didn’t drain properly, the tiles were worn, and we did notice some mold. The beach was beautiful and well-kept, cleaned daily by the staff. The beach service was excellent, especially if you tip—Jefry stood out and provided amazing service! One downside was the persistent vendors approaching guests to sell items. The à la carte restaurants were decent—our favorite by far was Agave. It was a nice change of pace from dining at the buffet every day. Lastly, our concierge, Antonio, checked in with us daily and made sure we were enjoying our stay, which we really appreciated.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A variedade de restaurantes é apreciada e vários estabelecimentos são elogiados, mas muitos relatam que o buffet é morno ou medíocre, dificuldade em obter reservas para o jantar e custos adicionais ou limitações em bebidas premium no plano all-inclusive. Alguns notaram moscas no buffet.
Avaliações dos hóspedes relacionadas
2
Ankit
7 de jul. de 2025
·
Hospedou-se por 3 noites
I stayed in this hotel to celebrate my birthday and 7th. Wedding anniversary. I booked the reserve room category. I was told from hotel before make reservations that in this room category all the top shelf liquor will be included. But it was not true they only serve house wine and liquor. I was very disappointed with my concierge. I asked her to arrange dinner for us on our anniversary but she said no in end of the moment. She came in the restaurant where i was eating our dinner on our anniversary to celebrate other people birthday with cake but she didn’t do anything for us or even didn’t stop by to wish us happy anniversary. I will never stop in melia group property again.
I stayed in this hotel to celebrate my birthday and 7th. Wedding anniversary. I booked the reserve room category. I was told from hotel before make reservations that in this room category all the top shelf liquor will be included. But it was not true they only serve house wine and liquor. I was very disappointed with my concierge. I asked her to arrange dinner for us on our anniversary but she said no in end of the moment. She came in the restaurant where i was eating our dinner on our anniversary to celebrate other people birthday with cake but she didn’t do anything for us or even didn’t stop by to wish us happy anniversary. I will never stop in melia group property again.
10
Dariel Esteban
4 de jul. de 2025
·
Hospedou-se por 7 noites
Excellent hotel, incredible service, excellent cleanliness. The treatment at the lobby bar in the morning was excellent. At the buffet restaurant, the service with Roxana was excellent plus. The room cleanliness was excellent. The service at the bar located between the steakhouse and the Asian restaurant was incredibly spectacular. I didn’t really enjoy the food quality at the Dominican restaurant, but it was acceptable. The other restaurants were very good, especially the steakhouse and the Hibachi. The evening activities should be more varied.
Excellent hotel, incredible service, excellent cleanliness. The treatment at the lobby bar in the morning was excellent. At the buffet restaurant, the service with Roxana was excellent plus. The room cleanliness was excellent. The service at the bar located between the steakhouse and the Asian restaurant was incredibly spectacular. I didn’t really enjoy the food quality at the Dominican restaurant, but it was acceptable. The other restaurants were very good, especially the steakhouse and the Hibachi. The evening activities should be more varied.
8
Snezana
19 de fev. de 2025
·
Hospedou-se por 5 noites
It was impossible to make reservations at the restaurants. It felt like I was working trying to find something every day & some days I didn't get in. We did not get to experience 3 out of 5 restaurant. The explained why it was such a hassle due to whatsapp chats & not being able to book right on the spot etc. but honestly i have never experienced this level of inefficiency at any resort i have stayed at. And i travel a lot. And even though it was a nice resort, what makes me come back is feeling like everything is easy & it was not. So I probably would try another resort in Bavaro next time.
It was impossible to make reservations at the restaurants. It felt like I was working trying to find something every day & some days I didn't get in. We did not get to experience 3 out of 5 restaurant. The explained why it was such a hassle due to whatsapp chats & not being able to book right on the spot etc. but honestly i have never experienced this level of inefficiency at any resort i have stayed at. And i travel a lot. And even though it was a nice resort, what makes me come back is feeling like everything is easy & it was not. So I probably would try another resort in Bavaro next time.
8
Carmen
6 de mai. de 2025
·
Hospedou-se por 5 noites
Hotel very nice. Everyone was attentive. I was not able to use any of my credits as I was told they were not valid as I was not a specific VIP member. Very disappointed with that. Also an all inclusive and we were being charged for certain items.
Hotel very nice. Everyone was attentive. I was not able to use any of my credits as I was told they were not valid as I was not a specific VIP member. Very disappointed with that. Also an all inclusive and we were being charged for certain items.
6
Allison
26 de dez. de 2024
·
Hospedou-se por 4 noites
The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.
The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.
8
Naisha A Garcia
30 de mar. de 2025
·
Hospedou-se por 4 noites
Hotel is beautiful and well maintained. Rooms are spacious and very luxurious. The buffet has a moderate selection and it closes multiple times a day to switch from breakfast, lunch, and dinner. The best restaurant is Flora highly recommended Latin food restaurant. Don't waste your time at the Asian restsurant. There are other options open during the times the buffet is closed. Room service never got my order right but it was still delicious and the wait time was good. You can order from your mobile device. Some employees were not fluent in English so brush up on your basic Spanish. Overall it was a nice stay
Hotel is beautiful and well maintained. Rooms are spacious and very luxurious. The buffet has a moderate selection and it closes multiple times a day to switch from breakfast, lunch, and dinner. The best restaurant is Flora highly recommended Latin food restaurant. Don't waste your time at the Asian restsurant. There are other options open during the times the buffet is closed. Room service never got my order right but it was still delicious and the wait time was good. You can order from your mobile device. Some employees were not fluent in English so brush up on your basic Spanish. Overall it was a nice stay
6
Anthony
20 de jul. de 2025
·
Hospedou-se por 7 noites
Property was nice, but very laid back. It much excitement going on. We had to chase guest services and the concierge all week to get dinners booked, as well as the bus ride back to the airport. If they did call us back, they would call the room rather than cell phone, and they never left a message. Then they would call back, sometimes right before our dinner reservation, to finally confirm it. There were 2 or 3 calls to the room late at night, one after 9:00 pm. You could not book dinner reservations yourself. We kept getting passed from one person to another. The room had problems with the safe and the tv while we were there. Both were resolved. Communication was also a challenge, especially at the pool bar. They could not understand whet we were asking for sometimes. Quality of the drinks was very disappointing. We asked at check in if everything was included, and we were told everything was included except for the spa. We even asked a second time just to confirm. Every night at dinner, there were dinner options that you could upgrade to, but it was at an additional cost. So needlessly to say, all is not included. Same goes for the alcohol. When we complained about that, they tried to offer us a dinner at one of the restaurants that was not included in our package. We had already made dinner plans for the evening. We will not be returning to this facility again. I would not recommend it.
Property was nice, but very laid back. It much excitement going on. We had to chase guest services and the concierge all week to get dinners booked, as well as the bus ride back to the airport. If they did call us back, they would call the room rather than cell phone, and they never left a message. Then they would call back, sometimes right before our dinner reservation, to finally confirm it. There were 2 or 3 calls to the room late at night, one after 9:00 pm. You could not book dinner reservations yourself. We kept getting passed from one person to another. The room had problems with the safe and the tv while we were there. Both were resolved. Communication was also a challenge, especially at the pool bar. They could not understand whet we were asking for sometimes. Quality of the drinks was very disappointing. We asked at check in if everything was included, and we were told everything was included except for the spa. We even asked a second time just to confirm. Every night at dinner, there were dinner options that you could upgrade to, but it was at an additional cost. So needlessly to say, all is not included. Same goes for the alcohol. When we complained about that, they tried to offer us a dinner at one of the restaurants that was not included in our package. We had already made dinner plans for the evening. We will not be returning to this facility again. I would not recommend it.
10
Jordan
1 de set. de 2025
·
Hospedou-se por 5 noites
Beautiful beachfront resort. Clean spacious rooms. Excellent customer service from all staff. Clean delicious food with solid variety. 10/10 would return without question
Beautiful beachfront resort. Clean spacious rooms. Excellent customer service from all staff. Clean delicious food with solid variety. 10/10 would return without question
6
Chari
17 de ago. de 2025
·
Hospedou-se por 3 noites
We recently stayed at your property and unfortunately, our overall experience did not meet our expectations. The main reason we chose the hotel was because of the photos and descriptions online, which made it appear as a high-quality destination. However, the real experience was far from what was advertised. Room & Service The room itself and basic amenities were average, but the service was inconsistent and unprofessional. Room service was not attentive and came across as too casual. Additionally, the language barrier created repeated communication problems, making even simple requests unnecessarily difficult. Food & Dining One of the most disappointing aspects of our stay was the food. Although the property promotes multiple dining options and cuisines, the quality was very underwhelming. Aside from breakfast, the meals did not feel fresh—many items seemed reheated or prepared long in advance, with desserts especially tasting like they were several days old. The "all inclusive" concept also felt misleading, as there seemed to be conditions or limitations attached to a number of items and services. Overall, dining here did not match the promise or expectations of a quality resort experience. Front Desk & Management Our biggest dissatisfaction was with the front desk and supervisory staff. Service at the front desk was slow, disorganized, and at times dismissive. The impression we got was that having a “manager” or “supervisor” was more for show.
We recently stayed at your property and unfortunately, our overall experience did not meet our expectations. The main reason we chose the hotel was because of the photos and descriptions online, which made it appear as a high-quality destination. However, the real experience was far from what was advertised. Room & Service The room itself and basic amenities were average, but the service was inconsistent and unprofessional. Room service was not attentive and came across as too casual. Additionally, the language barrier created repeated communication problems, making even simple requests unnecessarily difficult. Food & Dining One of the most disappointing aspects of our stay was the food. Although the property promotes multiple dining options and cuisines, the quality was very underwhelming. Aside from breakfast, the meals did not feel fresh—many items seemed reheated or prepared long in advance, with desserts especially tasting like they were several days old. The "all inclusive" concept also felt misleading, as there seemed to be conditions or limitations attached to a number of items and services. Overall, dining here did not match the promise or expectations of a quality resort experience. Front Desk & Management Our biggest dissatisfaction was with the front desk and supervisory staff. Service at the front desk was slow, disorganized, and at times dismissive. The impression we got was that having a “manager” or “supervisor” was more for show.
10
Mehrshad
23 de abr. de 2025
·
We returned to Paradisus Palma Real in April 2025 after a great experience in 2023. Having stayed in many North American resorts, this review reflects a seasoned perspective. 1. The food remains excellent—diverse, high quality, and consistent with our last visit. I hope they maintain this standard. 2. The resort is exceptionally clean. 3. Staff are friendly and helpful across the board. 4. The beach is beautiful. We’re not sun-lovers, so the shaded huts near the water with comfy beds were perfect for relaxing while enjoying the sea breeze and view. It’s calmer than Aruba but still lively. 5. Restaurants are a highlight—the food, design, and ambiance are top-notch. The oceanfront breakfast buffet is especially memorable, both for the food and the stunning view. 6. Nightlife has improved since 2023, with better music and dancing. My wife loved it. Be sure to reserve restaurants in advance. 7. The pools are great—our child had a blast. 8. The kids’ club is excellent. Our child enjoyed it both times. 9. The spa is available, though we didn’t use it. That said, upselling spa services doesn’t work unless there’s a clear value. What makes it better or unique? We all get spa services in our countries. Why should we get it here with higher or same price? They also have photography service which i found to be very overpriced. Overall, this resort continues to impress and deliver a great family experience.
We returned to Paradisus Palma Real in April 2025 after a great experience in 2023. Having stayed in many North American resorts, this review reflects a seasoned perspective. 1. The food remains excellent—diverse, high quality, and consistent with our last visit. I hope they maintain this standard. 2. The resort is exceptionally clean. 3. Staff are friendly and helpful across the board. 4. The beach is beautiful. We’re not sun-lovers, so the shaded huts near the water with comfy beds were perfect for relaxing while enjoying the sea breeze and view. It’s calmer than Aruba but still lively. 5. Restaurants are a highlight—the food, design, and ambiance are top-notch. The oceanfront breakfast buffet is especially memorable, both for the food and the stunning view. 6. Nightlife has improved since 2023, with better music and dancing. My wife loved it. Be sure to reserve restaurants in advance. 7. The pools are great—our child had a blast. 8. The kids’ club is excellent. Our child enjoyed it both times. 9. The spa is available, though we didn’t use it. That said, upselling spa services doesn’t work unless there’s a clear value. What makes it better or unique? We all get spa services in our countries. Why should we get it here with higher or same price? They also have photography service which i found to be very overpriced. Overall, this resort continues to impress and deliver a great family experience.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Vitória Eugênia
há 4 semanas
·
Hospedou-se por 4 noites
Resort maravilhoso, tudo muito limpo e a equipe foi muito prestativa, em especial nossa concierge Yaleide. As atividades eram muito diversas e interessantes. Os restaurantes são todos maravilhosos. Ficamos no The Reserve e nossa estadia foi ótima.
Resort maravilhoso, tudo muito limpo e a equipe foi muito prestativa, em especial nossa concierge Yaleide. As atividades eram muito diversas e interessantes. Os restaurantes são todos maravilhosos. Ficamos no The Reserve e nossa estadia foi ótima.
10
Gastao C
há 4 semanas
·
Hospedou-se por 5 noites
Excepcional experiência. Staff muito atencioso. Comida de boa qualidade. Piscinas incríveis, limpas. Atividades e entretenimento bem bacanas e o melhor pé na Areia. Super recomendo
Excepcional experiência. Staff muito atencioso. Comida de boa qualidade. Piscinas incríveis, limpas. Atividades e entretenimento bem bacanas e o melhor pé na Areia. Super recomendo
10
Wilson Rogério
6 de out. de 2026
·
Hospedou-se por 7 noites
Equipe de funcionários muito atenciosos, ambiente agradável e culinária maravilhosa. As crianças também adoraram a estadia
Equipe de funcionários muito atenciosos, ambiente agradável e culinária maravilhosa. As crianças também adoraram a estadia
10
ANA CRISTINA
4 de ago. de 2026
·
Hospedou-se por 8 noites
O Hotel é sensacional, vários restaurantes, a Concierge Ângela muito prestativa e atenciosa, as piscinas limpas, mas as bebidas sempre estavam em temperatura ambiente, cerveja, refrigerantes quente, difícil encontrar algo gelado que não seja destilado.
O Hotel é sensacional, vários restaurantes, a Concierge Ângela muito prestativa e atenciosa, as piscinas limpas, mas as bebidas sempre estavam em temperatura ambiente, cerveja, refrigerantes quente, difícil encontrar algo gelado que não seja destilado.
10
Marcos Tadeu
2 de ago. de 2026
·
Hospedou-se por 7 noites
Hotel espetacular. Nossa segunda vez no Paradisus Palma Real. Excelente gastronomia, quartos excepcionais, piscinas, limpeza da praia.
Hotel espetacular. Nossa segunda vez no Paradisus Palma Real. Excelente gastronomia, quartos excepcionais, piscinas, limpeza da praia.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Considerando este hotel para sua viagem para Bávaro?
Qual é o preço médio das diárias no Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro?
Nos próximos 60 a 90 dias, o preço das diárias no Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro costuma ficar em torno de US$ 331 por noite para dois hóspedes, variando de US$ 295 a US$ 1.727 em datas de alta temporada.
Qual é a melhor época para visitar o Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive para evitar multidões?
O mês mais tranquilo no Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro é agosto, enquanto novembro registra a maior demanda. Planeje para menos multidões e maior disponibilidade no final do verão, se preferir uma estadia mais relaxante.
Qual é o mês com as diárias mais baixas no Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive?
Agosto é o mês mais barato para se hospedar no Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro, com uma média de US$ 411 por noite; março é o mais caro, a US$ 559.
Quais atrações e estilos de estadia combinam com o Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro?
Localizado em La Altagracia, o Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro é ideal para casais e famílias que desejam acesso à praia e ao golfe — os destaques próximos incluem a Praia de Los Corales, o Cocotal Golf and Country Club e a Praia de Bavaro. A propriedade também é adequada para hóspedes que buscam luxo e relaxamento em um spa, além de estar perto de lojas e entretenimento, como o San Juan Shopping Center e os Caribbean Cinemas.
Como as diárias do Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive se comparam às de outros hotéis próximos?
O Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive em Bávaro é mais barato do que 6 de 14 hotéis comparáveis nas proximidades, com uma média típica de US$ 442 por noite em comparação com cerca de US$ 426 para os demais.
Quanto está a diária em Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive-Bávaro em comparação com as últimas semanas?
O preço atual em Paradisus by Meliá Palma Real Golf and Spa Resort - All Inclusive-Bávaro é de US$ 324 por noite para 2 hóspedes, um valor típico para este hotel: uma variação de 10% em relação à média de US$ 348 dos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 288 e US$ 511.
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-10: 548.1703355906983USD
- 2026-11-11: 364.4174278187256USD
- 2026-11-12: 327.38091478335576USD
- 2026-11-13: 327.38091478335576USD
- 2026-11-14: 318.6728260610047USD
- 2026-11-15: 321.37613023013307USD
- 2026-11-16: 321.37613023013307USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 307.59244793371585USD
- 2026-11-21: 308.5864063511353USD
- 2026-11-22: 323.57609017309574USD
- 2026-11-23: 327.38091478335576USD
- 2026-11-24: 327.38091478335576USD
- 2026-11-25: 346.1753893591004USD
- 2026-11-26: 327.38091478335576USD
- 2026-11-27: 382.77034623669437USD
- 2026-11-28: 380.7894038358765USD
- 2026-11-29: 250.52519110766605USD
- 2026-11-30: 327.38091478335576USD
- 2026-12-01: 327.38091478335576USD
- 2026-12-02: 386.73226489480595USD
- 2026-12-03: 386.73226489480595USD
- 2026-12-04: 386.73226489480595USD
- 2026-12-05: 310.56037431793214USD
- 2026-12-06: 310.56037431793214USD
- 2026-12-07: 311.5473244448548USD
- 2026-12-08: 311.5473244448548USD
- 2026-12-09: 311.5473244448548USD
- 2026-12-10: 538.0610289031678USD
- 2026-12-11: 354.0781679473572USD
- 2026-12-12: 353.09118396395877USD
- 2026-12-13: 312.5343084282532USD
- 2026-12-14: 312.5343084282532USD
- 2026-12-15: 312.5343084282532USD
- 2026-12-16: 313.52830070214844USD
- 2026-12-17: 313.5422834266663USD
- 2026-12-18: 313.52830070214844USD
- 2026-12-19: 315.5092431029663USD
- 2026-12-20: 354.0851423813782USD
- 2026-12-21: 354.0781679473572USD
- 2026-12-22: 354.0781679473572USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 477.7297369552918USD
- 2027-01-03: 473.7678182971802USD
- 2027-01-04: 448.05054082608035USD
- 2027-01-05: 449.0375248094788USD
- 2027-01-06: 498.49814564135744USD
- 2027-01-07: 1236.3400426827393USD
- 2027-01-08: 498.49814564135744USD
- 2027-01-09: 448.05054082608035USD
- 2027-01-10: 447.06359069915777USD
A equipe da recepção vai receber os hóspedes no momento da chegada. O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. O estabelecimento não permite alterações de nome nas reservas. O nome na reserva deve corresponder ao nome do hóspede que vai fazer o check-in e se hospedar no estabelecimento. É necessário apresentar um documento de identidade com foto.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Políticas de cancelamento ou cobranças especiais podem se aplicar a reservas de grupos (mais de 8 quartos para a mesma propriedade/mesmas datas)
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Acesso à piscina permitido entre 7h e 19h.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Não há necessidade de carro para o transporte de/para a propriedade.
- Há possibilidade de check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa para animais de estimação: DOP 5490 (pode variar de acordo com a duração da estadia)
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Serviços
Centro de negócios
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Cabeleireiro/Salão de beleza
Tratamentos faciais
Área de piquenique/Mesas
Sala para família
Beach Sun Loungers
Wheelchair Accessible (Limited)
Atividades
Piscina
Quadra de tênis
Cassino
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Canoagem
Piscina externa
Música ao vivo
Evening Entertainment
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis