Name: Pan Pacific Singapore
Address: 7 Raffles Boulevard, Quartier central des affaires de Singapour, SG
Price range: 324 $US–619 $US per night
Rating: 8.93

Ce qu'en disent des voyageurs

Au Pan Pacific Singapour, les voyageurs apprécient constamment l'emplacement central, relié à un centre commercial, le personnel accueillant et les chambres confortables avec vue sur Marina Bay, tout en notant des petits-déjeuners exceptionnels et des avantages du club lounge, ainsi que quelques retards à l'enregistrement, des chambres datées ou sentant la poussière, et des prix élevés au restaurant.

La plupart des clients trouvent les chambres spacieuses et bien équipées, bien que le rangement puisse être limité et que certains signalent du bruit ou des problèmes d'entretien. Les installations telles que la piscine, les bars et les aires de jeux pour enfants sont appréciées, mais d'occasionnelles rénovations de la salle de sport, des ascenseurs lents et des débits automatiques au minibar frustrent certains. Attendez-vous à un séjour confortable et pratique en ville, avec un excellent service et de nombreuses commodités, le meilleur rapport qualité-prix si vous utilisez les avantages du lounge.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine, le club lounge et les expériences au bar reçoivent de nombreux éloges, et les familles apprécient les aires de jeux pour enfants ; certains signalent une configuration temporaire de la salle de sport, des ascenseurs lents et des minibars à débit automatique frustrants.

Avis de voyageur à ce sujet

10

Javier

23 avr. 2025

·

A séjourné 3 nuits

Great Hotel! Amazing club lounge experience.

8

Dhiraj

19 nov. 2025

·

A séjourné 1 nuit

My wife and I stayed here a few years ago for our honeymoon and loved it, so we decided to return. We were excited to experience the recent renovations we had heard about. Positives: The staff was wonderful, and the main areas of the hotel were stunning. The location is excellent—close to shopping, public transit, and other hotels. The pool is beautiful, and the fitness facility, while small, was outstanding with high-quality equipment that exceeded expectations. The drawbacks: Our room was disappointing. It felt dated and had a slightly stale odor, suggesting it may not have been part of the renovation. While spacious and equipped with comfortable beds, it lacked the freshness expected of a 5-star property. Dining options were also underwhelming. Choices were limited to very expensive fine dining (Japanese and Cantonese at Keyaki and Hai Tien Lo) or the buffet at Edge, with little in between. The Pacific Emporium was particularly unimpressive. The food looked factory-prepared and was overpriced (for example, $12 SGD for a basic teabag Earl Grey tea in a takeout cup). Overall, the experience felt more like a 4-star stay than a 5-star. That said, I would still recommend this hotel for its location, amenities, and service. A tip: The bakery at the Ritz-Carlton next door is excellent and reasonably priced...I visited almost daily.

10

Starla

22 avr. 2025

·

A séjourné 5 nuits

Perfect location and the staff are all very nice. The room is super clean and cozy. The only thing we didn’t like was the slow elevators. But we will definitely still stay here again.

10

Wilkins

23 oct. 2025

·

A séjourné 1 nuit

The staff at Plume was AMAZING! The bartender did one of the best drinks I ever had, they were fantastic! 10/10

10

Sarah

10 oct. 2025

·

A séjourné 4 nuits

The club room was spacious and the staff and extras were amazing! The pool and gym are also worth noting. I liked the architecture of the building - although older it is very interesting and the lobby and elevators are really cool.

6

Nitin

1 févr. 2025

·

A séjourné 4 nuits

Upon check in they didn't tell me that their gym was being renovated. It was not until after I checked in that I found out that the temporary gym was in a conference room. They did give me a free taxi ride to the airport to accommodate for the inconvinence. However, they should have done more since the temp gym was sub par for a 5 star hotel. Also, when I was looking at the pictures on expedia prior to booking there was one particular picture that made me select this hotel. It was the picture of Marina Bay Sands from the lounge area but to my dismay that picture is from their Pacific Lounge on 38th flr. The Pacific Lounge is accessible only if you pay extra which is not cheap. This was very decieving amd they need to add a note to their hotel on expedia since they use that picture in their advertisement. Clearly false advertisiting! So be aware. Would I go there again, NO! There are so many other options in Singapore that are much better!

10

Georgina

31 août 2025

·

A séjourné 1 nuit

We had a wonderful staycation with our little one. Hotel is connected to shopping malls with many dining options at your convenience. Great service with kids friendly play area at jungle village to kids pool. Sweet surprise in room with balloons n bday cake, a very memorable stay!

8

Fong

12 juin 2025

·

A séjourné 3 nuits

The hotel is clean, cozy and convenient. I enjoyed my stay very much. But still I would like to give two comments for improvement. Firstly, I hate the fridge's automatic charging system. As the mini-fridge was already stuffed with 28 chargeable items, it was so mean and not user friendly to the occupants. Secondly, I did come across with a very rude staff in the reception while I was enquiring for a delay check out request. Her only rely was "No" without any explanation.

10

Anita

21 juin 2025

·

A séjourné 5 nuits

Connected to Suntec by a footbridge which facilitated getting to a conference venue in no time. Great bar and swimming pool. Good location as it is only 10-15 min from Marina Bay and other city landmarks. Overall our stay was very pleasant.

10

Robin

27 avr. 2025

·

A séjourné 4 nuits

The property was first rate with dining options, shopping nearby, outstanding staff, really nice fitness center, and convenient location. Would highly recommend!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des commentaires décrivent l'hôtel et les chambres comme très propres, mais un certain nombre de personnes notent des lacunes en matière de ménage et des odeurs ou de l'humidité occasionnelles, avec quelques signalements de salles de bains désuètes ou de moisissures.

Avis de voyageur à ce sujet

10

Mark

11 déc. 2025

·

A séjourné 2 nuits

Staff was superb. Room was excellent. Cleanliness was excellent.Amenities were excellent. Wish we could have used the amenities more

10

Vidyuth

5 nov. 2025

·

A séjourné 3 nuits

Excellent amenities, cleanliness, staff and location

8

Willie

31 oct. 2025

·

A séjourné 2 nuits

Service was excellent from the very start of our stay. Room was very clean but unfortunately, there was a minor mildew smell that I sensed but we had already unpacked so didn't want to go through the repacking and move to another room.

6

Terry

22 janv. 2025

·

A séjourné 3 nuits

The hotel is lovely but our room on level 21 was musty and not well ventilated - it gave my wife and I asthma so we would not stay at this property again The concierge staff were excellent - great service and recommendations Very well located close to several malls If they can fix the ventilation issues then I’d recommend it

4

Vincent

14 mai 2025

·

A séjourné 4 nuits

Bed bugs found in mattress. Black mold in bathroom caulking

10

Ramesh

25 oct. 2025

·

A séjourné 4 nuits

Excellent stay, central location, great breakfast options, very clean and hygeinic, rooms very comfortable and good size, everyone from doorman to concierge to the room keeping was smiling and happy to help and very professional, big shout out to the breakfast staff, overall can't fault anything and a massive well done to the whole team for providing such amazing service and enriching our experience

8

Nala

17 janv. 2026

·

A séjourné 3 nuits

객실도 좋았고 면적도 적당하니 좋았어요. 방도 깨끗한 편이 었는데 마지막 날 수건 하나가 이물질이 묻어 있더라구요. 옷걸이등이 녹슬어 있는 것도 있었어요.

10

Maarten

3 mai 2025

·

A séjourné 4 nuits

Impressive lobby on entering. Seeing pilots check-in is always a good sign. The room was nice. It smelled a bit to old carpet, but as I understand that is in the process of being replaced. Staff was nice and well trained. Pool was great, facilities were on point. Great location and view. Will definitely recommend this place

10

Dooho

14 nov. 2025

·

A séjourné 5 nuits

깨끗한 객실, 친절한 직원

4

Kazutaka

21 juin 2025

·

A séjourné 1 nuit

部屋がカビ臭かった。

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les clients soulignent des chambres spacieuses et confortables avec une excellente vue sur Marina Bay ; cependant, certaines chambres semblent datées ou sentent la poussière, l'espace de rangement est limité dans plusieurs configurations, et des bruits ou des problèmes d'entretien occasionnels sont mentionnés.

Avis de voyageur à ce sujet

8

John

6 mars 2025

·

A séjourné 2 nuits

The hotel was good except for the storage space in the room, no drawers to put clothes in and very limited hanging space in open wardrobe. This hotel is fine if you are staying one night and not unpacking but for longer it is not satisfactory. The only drawer was a very large one under the luggage rack which already had hotel stuff like laundry bags and slippers in it. No other useable space for underwear, socks, shorts, tee shirts and everything else you travel with. We left everything in the suitcase. Room 711.

10

Michael

17 nov. 2025

·

A séjourné 3 nuits

All excellent. Third time staying. Professional and helpful staff. Very good position, Only down side….very limited storage in the room.

8

Vera

12 nov. 2025

·

A séjourné 2 nuits

The property itself is quite nice. Unfortunately, we had a family sting above us who were extremely loud, and the noise was not overly attenuated. The staff were a very gracious and helpful, and did managed to quiet things down.

8

Dhiraj

19 nov. 2025

·

A séjourné 1 nuit

My wife and I stayed here a few years ago for our honeymoon and loved it, so we decided to return. We were excited to experience the recent renovations we had heard about. Positives: The staff was wonderful, and the main areas of the hotel were stunning. The location is excellent—close to shopping, public transit, and other hotels. The pool is beautiful, and the fitness facility, while small, was outstanding with high-quality equipment that exceeded expectations. The drawbacks: Our room was disappointing. It felt dated and had a slightly stale odor, suggesting it may not have been part of the renovation. While spacious and equipped with comfortable beds, it lacked the freshness expected of a 5-star property. Dining options were also underwhelming. Choices were limited to very expensive fine dining (Japanese and Cantonese at Keyaki and Hai Tien Lo) or the buffet at Edge, with little in between. The Pacific Emporium was particularly unimpressive. The food looked factory-prepared and was overpriced (for example, $12 SGD for a basic teabag Earl Grey tea in a takeout cup). Overall, the experience felt more like a 4-star stay than a 5-star. That said, I would still recommend this hotel for its location, amenities, and service. A tip: The bakery at the Ritz-Carlton next door is excellent and reasonably priced...I visited almost daily.

10

Kevin

18 janv. 2026

·

A séjourné 1 nuit

The room was incredible and had a great view of Marina Bay. The lobby was amazing and really neat to look at. The staff were friendly and very helpful. The hotel is close to a lot of attractions. Overall great experience.

10

Joely

8 oct. 2025

·

A séjourné 5 nuits

had a great view of marina bay, the Marna Bay Sands Hotel and towards the business district. The room was large, spacious and luxurious

10

Stephen

16 déc. 2025

·

A séjourné 3 nuits

Rooms were massive and spotless , loved staying here , felt like a millionaire

6

Ching

18 janv. 2025

·

A séjourné 3 nuits

Good service by its entire staff, Very convenient and centralized location. However, very dated property - paint on furniture peeling off, strange smell in the room, broken plumbing/clugged bath tub, flooded floor every time bath was taken, weird drapery on the window, and on and on. To make it worse, relatively small space and uncomfortably tight layout, especially when comparing to nearby hotel properties.

10

Juliana

21 avr. 2025

·

A séjourné 3 nuits

The room was beautiful and well designed. Very clean and modern, I had an incredible view of Marina Bay. Overall, it was a very comfortable stay and I would stay again. My only suggestion would be to have a pillow menu as I wasn’t a fan of the ones provided and they affected my sleep.

8

Ian

3 déc. 2025

·

A séjourné 3 nuits

Room is a little dated otherwise it’s well maintained.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme chaleureux, professionnel et accommodant, avec des enregistrements anticipés fréquents et un personnel du lounge attentif ; cependant, des réclamations récurrentes font état d'un enregistrement lent ou retardé et d'interactions occasionnelles désagréables ou inattentives.

Avis de voyageur à ce sujet

10

Richard

25 févr. 2026

·

A séjourné 10 nuits

Housekeeping couldn't have been better! ALL the staff was courteous and helpful.

10

Denise

30 oct. 2025

·

A séjourné 2 nuits

The staff were extremely courteous throughout. We especially had fabulous service in the lounge those were Xuan, Myatt, Elin and Steve. Breakfast was brilliant lots of choice and all of course served with champagne should you want it !

8

batkhurel

21 nov. 2025

·

A séjourné 3 nuits

Front desk lady was not helpful. Even though I paid king deluxe room 11 months ago she gave us 2 twin bed and said king bed not guaranteed. Otherwise hotel is nice . Good location and nice rooms and lobby and amenities.

10

Raymond

23 févr. 2025

·

A séjourné 1 nuit

I would like to provide feedback on my breakfast experience at EDGE restaurant. While I appreciate the variety and quality of the food, I was quite disappointed with the service. During my visit, I noticed more than ten staff members walking around and chatting among themselves, yet no one was clearing tables or attending to guests efficiently. This created an impression of inattentiveness and a lack of professionalism, which is not what I expect from a five-star establishment. Additionally, when we arrived at the restaurant early in the morning, we requested to sit in a section near the buffet. To our surprise, the counter staff informed us that while we could sit there, no staff would be available to attend to us. The staff even asked if we were “okay” with this arrangement, which was quite unexpected and unprofessional. It is concerning that a part of the restaurant would be accessible to guests but without proper service. Given the high standards associated with Pan Pacific, I believe this is an area that requires immediate improvement. A five-star reputation is built not only on facilities and food but also on the attentiveness and professionalism of the staff. I hope this feedback will be taken seriously, and I look forward to seeing service enhancements in the future.

6

Sonia

11 oct. 2025

·

A séjourné 1 nuit

Service was very slow in the club lounge.

4

Rhiana

22 déc. 2025

·

A séjourné 2 nuits

1 hour to check in! Rooms booked not ready as they had not been cleaned by 6pm when we checked in. The staff that they do have were helpful! Appears to be a management issue.

10

Ramesh

25 oct. 2025

·

A séjourné 4 nuits

Excellent stay, central location, great breakfast options, very clean and hygeinic, rooms very comfortable and good size, everyone from doorman to concierge to the room keeping was smiling and happy to help and very professional, big shout out to the breakfast staff, overall can't fault anything and a massive well done to the whole team for providing such amazing service and enriching our experience

10

Maxime

23 nov. 2025

·

A séjourné 2 nuits

Le séjour s'est très bien passé, l'hôtel est magnifique et la chambre est superbe ! Nous y sommes restés pour l'anniversaire de ma copine et nous avons eu des ballons et un gâteau au chocolat dans la chambre, nous étions ravis de ces petites attentions. Un grand merci à Amanda pour son aide ! Ma copine était malade et Amanda a pris le temps de nous aider, nous expliquer le fonctionnement à Singapour et nous a commandé le taxi pour aller aux urgences. Nous sommes vraiment reconnaissants ! Nous avons mangé au restaurant Keyaki et c'était délicieux, le meilleur restaurant japonais de notre vie !

10

Tasmin

10 nov. 2025

·

A séjourné 4 nuits

Check in was great and the lady at reception was kind enough to find us a room even though we had arrived early. It was a godsend because we were very jet lagged. Amazing views, couldnt fault the hotel

4

Lorraine

8 nov. 2025

·

A séjourné 2 nuits

When left room at 8am we activated button for housekeeping so room would be done well before we returned mid afternoon. But when we returned it had not been done and when I rang to advise that the request for housekeeping had not been carried out, she just "kindly reminded" me that room would be done anytime between 9 and 5. We were exhausted from day's sightseeing so told them not to bother with room. There were also other niggling problems with service, the Club 26 pastries were supposed to be available 7-10 but only turned up at 7.45 after I queried with a staff member, the room service order came with insufficient cutlery and crockery and the inroom tv inaccurately always denied there was a bill. But the worst thing was on checking out we intended to use our existing Discovery dollars on my account from previous stays but were told as stay had been booked by Expedia we could not use them. I did not expect to accrue points for the stay but I certainly expected to be able to use existing credit, and indeed we had treated ourselves to room service the previous evening to use this credit, would not have ordered if could not use the credit. We stayed here earlier this year with no problems but this 2 night stay was disappointing with the number of problems encountered in this short time. Poor service for this level of hotel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base centrale et piétonne près de Marina Bay, avec des liaisons directes vers de nombreux centres commerciaux et le MRT ; certains clients ont trouvé les itinéraires intérieurs ou l'accès à la rue un peu confus.

Avis de voyageur à ce sujet

10

Kikuko

29 nov. 2025

·

A séjourné 3 nuits

ショッピングモールがすぐ近くにあって困らない。観光地へも歩いて行けるし、MRT駅も近くてどごへでもアクセスしやすい。

10

Kevin

18 janv. 2026

·

A séjourné 1 nuit

The room was incredible and had a great view of Marina Bay. The lobby was amazing and really neat to look at. The staff were friendly and very helpful. The hotel is close to a lot of attractions. Overall great experience.

10

Michele

19 févr. 2025

·

A séjourné 5 nuits

The room is nice and the bed is very comfortable, but there are no drawers and only a very small closet. The bathroom is large but shares a glass wall with the room, so turning on the light in the bathroom lights up the bedroom. You can walk to the waterfront and esplanade and to MRT stations, but mostly by going through confusing shopping malls. Still, the location is convenient.

10

Joyce

16 déc. 2025

·

A séjourné 2 nuits

Great location near Marina Bay, connected to the shopping centre. Great dining options in the hotel and nearby. Comfortable and clean room with view of Marina Bay.

10

Chi Ming

27 août 2025

·

A séjourné 3 nuits

Service is excellent. Location can connect to various MRT and also connect to various malls via underground path.

10

Suresh

16 juil. 2025

·

A séjourné 2 nuits

Close to Marina Bay

10

Robert

9 févr. 2026

·

A séjourné 2 nuits

Everything perfect including location for 5

10

Katherine

22 mai 2025

·

A séjourné 3 nuits

Great location!

10

DIPAK

18 mars 2025

·

A séjourné 3 nuits

Walkability was excellent - next to all the major sites and LRT. Very convenient - great staff.

8

Brian

10 mars 2025

·

A séjourné 4 nuits

The hotel overall is very nice. The only small complaints were wear and tear in the room and its lack of presence on any Main Street, making it awkward to walk to.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est constamment salué pour sa variété et sa qualité, et les bars et les lounges se distinguent ; les prix sont élevés et certains clients ont trouvé des options végétariennes, halal ou de milieu de gamme limitées, ainsi que des incohérences occasionnelles au service d'étage ou dans le service.

Avis de voyageur à ce sujet

8

Dhiraj

19 nov. 2025

·

A séjourné 1 nuit

My wife and I stayed here a few years ago for our honeymoon and loved it, so we decided to return. We were excited to experience the recent renovations we had heard about. Positives: The staff was wonderful, and the main areas of the hotel were stunning. The location is excellent—close to shopping, public transit, and other hotels. The pool is beautiful, and the fitness facility, while small, was outstanding with high-quality equipment that exceeded expectations. The drawbacks: Our room was disappointing. It felt dated and had a slightly stale odor, suggesting it may not have been part of the renovation. While spacious and equipped with comfortable beds, it lacked the freshness expected of a 5-star property. Dining options were also underwhelming. Choices were limited to very expensive fine dining (Japanese and Cantonese at Keyaki and Hai Tien Lo) or the buffet at Edge, with little in between. The Pacific Emporium was particularly unimpressive. The food looked factory-prepared and was overpriced (for example, $12 SGD for a basic teabag Earl Grey tea in a takeout cup). Overall, the experience felt more like a 4-star stay than a 5-star. That said, I would still recommend this hotel for its location, amenities, and service. A tip: The bakery at the Ritz-Carlton next door is excellent and reasonably priced...I visited almost daily.

10

Denise

30 oct. 2025

·

A séjourné 2 nuits

The staff were extremely courteous throughout. We especially had fabulous service in the lounge those were Xuan, Myatt, Elin and Steve. Breakfast was brilliant lots of choice and all of course served with champagne should you want it !

10

Wilkins

23 oct. 2025

·

A séjourné 1 nuit

The staff at Plume was AMAZING! The bartender did one of the best drinks I ever had, they were fantastic! 10/10

8

Eric

9 avr. 2025

·

A séjourné 3 nuits

Fantastic property…..but restaurants very expensive

10

Elizabeth

12 nov. 2025

·

A séjourné 3 nuits

Room was spacious and comfortable. Buffet breakfast was pricy ($48 SD) but had excellent variety.

6

sau yee

9 juin 2025

·

A séjourné 2 nuits

Food ordered for in room service is bland and tasteless. We ordered wanton mee and Hokkien mee and both are tasteless

10

Gary F

19 janv. 2026

·

A séjourné 5 nuits

Breakfast was lovely there was a very good choice,staff are very good and very helpful

10

Derek

2 déc. 2025

·

A séjourné 6 nuits

Excellent hotel , good position , Excellent breakfast and staff so friendly and helpful . We would stay here again .

8

Nanaki

5 juin 2025

·

A séjourné 3 nuits

It was our first time in Singapore and the reception was helpful especially their concierge area. Also the staff on the door are superb, all of them! Friendly and great service in hot weather, working hard with taxis etc. The hotel is near all main attractions. Had an issue, the manager compensated it whilst leaving so I was happy with it as we came for our wedding anniversary. Hotel itself is clean and lovely, the poolside isn’t too big. However I was disappointed the fact they didn’t have much options for vegetarians and vegans. Also cakes containing fish. They have nice lounge area was unable to have afternoon tea as the chef cannot do vegetarian options which was disappointing comparing to other hotels we been plus this is suppose to be 5 star hotel so had high hopes. I did pass the feedback, if they do change the food dietary part then yes would definitely stay again! It’s 14hrs away visit, so it’s important and lots of money to visit.

10

Shala

28 févr. 2025

·

A séjourné 5 nuits

Fantastic location close to malls and MRT station. The breakfast was the most amazing part! Best buffet breakfast I’ve ever had

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	291 $US
février	359 $US
mars	294 $US
avril	300 $US
mai	289 $US
juin	297 $US
juillet	325 $US
août	332 $US
septembre	357 $US
octobre	441 $US
novembre	341 $US
décembre	298 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $467
18 $381	19 $390	20 $390	21 $377	22 $389	23 $398	24 $383
25 $379	26 $378	27 $419	28 $619	29 $426	30 $391	31 $347

di	lu	ma	me	je	ve	sa
1 $359	2 $462	3 $461	4 $354	5 $347	6 $347	7 $361
8 $340	9 $342	10 $374	11 $370	12 $413	13 $376	14 $366
15 $373	16 $599	17 $575	18 $416	19 $340	20 $343	21 $324
22 $338	23 $324	24 $324	25 $324	26 $324	27 $343	28 $324
29 $324	30 $338

Pan Pacific Singapore

Prix pour Pan Pacific Singapore

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Premier Marina Bay, Marina Bay View, Balcony

Skyline Suite, City View, Lounge Access, High Floor

Pacific Club Room, Marina Bay View, Lounge Access, High Floor

Executive Marina Bay, 1 King Bed, Access to Studio26, Marina Bay View, High Floor, Balcony

Suite, vue baie

Pacific Club 02 Bedrooms, Connecting Rooms, Marina Bay View, High Floor

Deluxe Panoramic Room, City View, High Floor

Deluxe Room, City View

Premier Suite, 1 King Bed, City View, Lounge Access

Studio Club

Premier Marina Bay 02 Bedrooms, Connecting Rooms, Marina Bay View, Balcony

Studio Club

Deluxe Panoramic 02 Bedrooms, Connecting Rooms, High Floor, City View

Avis des voyageurs sur Pan Pacific Singapore

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