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Sheraton Zagreb Hotel

317 US$

/ noche

Promedio para septiembre

Sheraton Zagreb Hotel - Image 1

Sheraton Zagreb Hotel - Habitación

Sheraton Zagreb Hotel - Habitación

Sheraton Zagreb Hotel - Vistas desde la habitación

Sheraton Zagreb Hotel - Piscina

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317 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Sheraton Zagreb Hotel, los precios por noche son de 117 US$ de media en el mes más barato (enero) y de 317 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en Sheraton Zagreb Hotel por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	117 US$
febrero	122 US$
marzo	125 US$
abril	150 US$
mayo	206 US$
junio	194 US$
julio	135 US$
agosto	163 US$
septiembre	317 US$
octubre	193 US$
noviembre	153 US$
diciembre	170 US$

Más caro: septiembre (aprox. 317 US$)

Más barato: enero (aprox. 117 US$)

Acerca de esta propiedad

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Podrás pasarlo en grande con instalaciones recreativas como un centro de bienestar y una piscina cubierta antes de ir a jugar al casino. Otros...

Servicios

Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Podrás pasarlo en grande con instalaciones recreativas como un centro de bienestar y una piscina cubierta antes de ir a jugar al casino. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicio de cuidado infantil (de pago) y una tienda de recuerdos.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y check-in exprés a tu disposición. ¿Estás organizando un evento en Zagreb? En este hotel tienes a tu disposición 1000 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Degusta algo de cocina internacional en Fontana Restaurant, uno de los 2 restaurantes de este hotel. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 06:30 a 10:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 306 habitaciones con minibar y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si decides alojarte en Sheraton Zagreb Hotel, disfrutarás de una magnífica ubicación en pleno centro de Zagreb, y apenas te separarán 15 minutos a pie de Plaza de Ban Jelacic y Branimir Centar. Además, este hotel con casino se encuentra a 0,8 km de POGON - Centro para la Cultura Independiente y la Juventud de Zagreb y a 0,9 km de Pabellón de Mestrovic.

Qué hay cerca

Branimir Centar(0.1 millas)
POGON - Centro para la Cultura Independiente y la Juventud de Zagreb(0.1 millas)
Plaza Víctimas del Fascismo(0.2 millas)
Pabellón de Mestrovic(0.3 millas)
Pabellón de Arte(0.3 millas)
Plaza King Tomislav(0.3 millas)
Plaza Strossmayer(0.3 millas)
Galería Strossmayer de Maestros Clásicos(0.4 millas)
Parque Zrinjevac(0.4 millas)
Academia Croata de Ciencias y Artes(0.4 millas)
Galería Moderna(0.4 millas)
Museo Arqueológico(0.6 millas)
Plaza de Ban Jelacic(0.6 millas)
Galería Nova(0.6 millas)
Jardín botánico(0.6 millas)
El aeropuerto más práctico para llegar a Sheraton Zagreb Hotel se encuentra en Zagreb (ZAG)(8.7 millas)

Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicio de tintorería

Ubicación

Kneza Borne 2, Donji Grad, Zagreb, Croacia

Branimir Centar (0.1 millas)

POGON - Centro para la Cultura Independiente y la Juventud de Zagreb (0.1 millas)

Plaza Víctimas del Fascismo (0.2 millas)

Pabellón de Mestrovic (0.3 millas)

Pabellón de Arte (0.3 millas)

Plaza King Tomislav (0.3 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8.6

Fabuloso

Basado en 3041 comentarios verificados

¿Quién se queda aquí?

Trabajo

35%

Pareja

34%

Familia

12%

Grupo

12%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Sheraton Zagreb Hotel, los huéspedes destacan su ubicación céntrica y accesible a pie, sus habitaciones espaciosas con camas muy cómodas y su popular zona de bienestar con piscina, saunas y gimnasio, a la vez que señalan que se están llevando a cabo renovaciones y que la atención en recepción puede ser inconsistente en ocasiones.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Sheraton Zagreb Hotel, los huéspedes destacan su ubicación céntrica y accesible a pie, sus habitaciones espaciosas con camas muy cómodas y su popular zona de bienestar con piscina, saunas y gimnasio, a la vez que señalan que se están llevando a cabo renovaciones y que la atención en recepción puede ser inconsistente en ocasiones.

El desayuno suele gustar mucho por su variedad y calidad, aunque algunos huéspedes consideran que el servicio de restauración es lento o que el servicio de habitaciones es caro. La limpieza es generalmente buena, pero hay informes de alfombras anticuadas, pequeños problemas de mantenimiento y alguna que otra falta por parte del personal de limpieza. Varios huéspedes advierten sobre los fuertes bajos de una discoteca situada debajo de algunas habitaciones los fines de semana. En general, se puede esperar una base cómoda y céntrica con buenas instalaciones y cierta variabilidad en el servicio y el mantenimiento de las habitaciones.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones de bienestar, con piscina cubierta, saunas y un gimnasio bien equipado, reciben elogios frecuentes; algunos señalan aglomeraciones o problemas de limpieza, y las renovaciones han interrumpido ocasionalmente las rutas de acceso. Se agradece el bar y el restaurante italiano en las instalaciones, y el garaje subterráneo es conveniente, aunque caro.

Reseñas de huéspedes relacionadas

10

Richard

16 abr 2025

·

Se alojó 4 noches

Excellent hotel, highlight was the gym and sauna / spa. Highly recommend this for both business and leisure trips. Ideally situated for exploring the centre as well

Excellent hotel, highlight was the gym and sauna / spa. Highly recommend this for both business and leisure trips. Ideally situated for exploring the centre as well

10

Carl-Johan

25 ago 2025

·

Se alojó 1 noche

Good location, wellness with bath was perfect.

Good location, wellness with bath was perfect.

10

toshiaki

3 sept 2025

·

Se alojó 2 noches

地下駐車が便利。

地下駐車が便利。

10

Milan

15 jul 2025

·

Se alojó 4 noches

We had a fantastic 5-star stay at the Sheraton Zagreb. The location is excellent—just a short 10-minute walk to Ban Jelačić Square, making it easy to explore the heart of the city. The hotel offers great amenities; we especially enjoyed the indoor swimming pool, gym, and spa area, all of which were well-maintained and relaxing. We also opted for the breakfast buffet, which was both convenient and offered a nice variety of options. The staff was genuinely friendly and helpful throughout our stay. We liked it so much that we booked another night for the day before our departure back to the U.S. Would absolutely stay here again!

We had a fantastic 5-star stay at the Sheraton Zagreb. The location is excellent—just a short 10-minute walk to Ban Jelačić Square, making it easy to explore the heart of the city. The hotel offers great amenities; we especially enjoyed the indoor swimming pool, gym, and spa area, all of which were well-maintained and relaxing. We also opted for the breakfast buffet, which was both convenient and offered a nice variety of options. The staff was genuinely friendly and helpful throughout our stay. We liked it so much that we booked another night for the day before our departure back to the U.S. Would absolutely stay here again!

10

Victor

16 jul 2025

·

Se alojó 3 noches

An immaculate modern comfortable hotel a 5 min walk to the center of the city, trains & buses with impeccable service at an incredible good price. Maja at the front desk was fantastic as were both drivers the hotel arranged to take us to and from the airport. Great gym, pool, buffet breakfast. I couldn’t imagine staying anywhere else in the future.

An immaculate modern comfortable hotel a 5 min walk to the center of the city, trains & buses with impeccable service at an incredible good price. Maja at the front desk was fantastic as were both drivers the hotel arranged to take us to and from the airport. Great gym, pool, buffet breakfast. I couldn’t imagine staying anywhere else in the future.

8

Olivier

15 nov 2024

·

Se alojó 5 noches

Everything good but rooms already a bit old. For a five star hotel it should be a must of having Electric Car Charger in the garage. Outside are some but always full having no chance to charge.

Everything good but rooms already a bit old. For a five star hotel it should be a must of having Electric Car Charger in the garage. Outside are some but always full having no chance to charge.

10

Marco

30 ago 2025

·

Se alojó 3 noches

Het zwembad was erg slecht aangegeven in de bewijzering

Het zwembad was erg slecht aangegeven in de bewijzering

8

Anshuman

28 feb 2023

·

Se alojó 4 noches

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

10

Catherine

1 oct 2024

·

Se alojó 2 noches

This is a good hotel with an excellent spa, varied breakfast and friendly staff.

This is a good hotel with an excellent spa, varied breakfast and friendly staff.

10

Lucas

6 ago 2025

·

Se alojó 2 noches

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La mayoría de los huéspedes encuentran las habitaciones y las zonas comunes limpias, pero los comentarios repetidos señalan alfombras anticuadas o manchadas, ocasional moho o fugas en los baños, y descuidos del personal de limpieza, como toallas faltantes, artículos de tocador no repuestos o interrupciones tempranas a pesar de las señales de “No molestar”.

Reseñas de huéspedes relacionadas

6

Everton F

4 ene 2025

·

Se alojó 2 noches

Il personale non era molto cortese, i cuscini erano pessimi, la "pulizia" camera fa solo il letto perché non hanno cambiato neanche le tazze che abbiamo utilizzato. Poi la luce di entrata della camera non si spegneva, ci hanno detto che mandavano qualcuno a sistemare e nessuno è venuto. La colazione era buona e abbondante e la struttura era in una buona location.

Il personale non era molto cortese, i cuscini erano pessimi, la "pulizia" camera fa solo il letto perché non hanno cambiato neanche le tazze che abbiamo utilizzato. Poi la luce di entrata della camera non si spegneva, ci hanno detto che mandavano qualcuno a sistemare e nessuno è venuto. La colazione era buona e abbondante e la struttura era in una buona location.

4

Sina

17 nov 2024

·

Se alojó 2 noches

Booked a king bed, got 2 single beds with no explanation (even after raising the issue). Main Shower head wasn’t working, shower screen was leaking and the toilet was initially nit cleaned properly.

Booked a king bed, got 2 single beds with no explanation (even after raising the issue). Main Shower head wasn’t working, shower screen was leaking and the toilet was initially nit cleaned properly.

10

Leo

20 oct 2025

·

Se alojó 7 noches

Friendly staff and very clean.

Friendly staff and very clean.

8

Fahima

31 ago 2025

·

Se alojó 3 noches

De hotelkamer rook sterk naar dierenurine en het tapijt was oud en onfris. Het zou beter zijn als het hotel erop let welke gasten met huisdieren verblijven en die kamers apart aanbiedt. Gasten zonder huisdieren zouden een frisse en schone kamer moeten krijgen, in plaats van een kamer die duidelijk door dieren is gebruikt.

De hotelkamer rook sterk naar dierenurine en het tapijt was oud en onfris. Het zou beter zijn als het hotel erop let welke gasten met huisdieren verblijven en die kamers apart aanbiedt. Gasten zonder huisdieren zouden een frisse en schone kamer moeten krijgen, in plaats van een kamer die duidelijk door dieren is gebruikt.

10

Zenid

24 nov 2025

·

Se alojó 3 noches

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

6

thierry

7 feb 2024

·

Se alojó 2 noches

Le personnel est tres bien, aussi bien au bar, que au petit dejeuner. Il sont tres serviables et souriants. Les chambres sont veillottes, et les douches sales (joints moisis, pommeau de douche branlant). Les chambres sont egalement assez bruyantes.

Le personnel est tres bien, aussi bien au bar, que au petit dejeuner. Il sont tres serviables et souriants. Les chambres sont veillottes, et les douches sales (joints moisis, pommeau de douche branlant). Les chambres sont egalement assez bruyantes.

8

Dragos

14 jun 2025

·

Se alojó 1 noche

The hotel is clean and located relatively close to the center. The breakfast is varied and delicious, which is an advantage. A big disadvantage is the parking, which, although it has many places, has a very high rate: 20 euros per day or 2 euros per hour. In the vicinity of the hotel, parking costs 13 euros per day. We asked the Sheraton hotel staff about the rates in the city before we parked there and were told that they are uniform everywhere, which does not seem like an honest explanation. There are other hotels that offer similar conditions at more affordable prices, have parking included or cheaper and are even better positioned. It would be ideal if the reception staff paid more attention to the needs of the customers. I must mention that we have extensive experience in the tourism industry.

The hotel is clean and located relatively close to the center. The breakfast is varied and delicious, which is an advantage. A big disadvantage is the parking, which, although it has many places, has a very high rate: 20 euros per day or 2 euros per hour. In the vicinity of the hotel, parking costs 13 euros per day. We asked the Sheraton hotel staff about the rates in the city before we parked there and were told that they are uniform everywhere, which does not seem like an honest explanation. There are other hotels that offer similar conditions at more affordable prices, have parking included or cheaper and are even better positioned. It would be ideal if the reception staff paid more attention to the needs of the customers. I must mention that we have extensive experience in the tourism industry.

4

Vincentius

27 nov 2025

·

Se alojó 3 noches

Das zimmer war alt und duschraum war teilweise kaputt. Ein behälter mit medizin wurde beim putzen weggeschmissen. Teppichboden ist auch nicht mehr standard. Fenster waren schmutzig und blicken auf alte gebauden.

Das zimmer war alt und duschraum war teilweise kaputt. Ein behälter mit medizin wurde beim putzen weggeschmissen. Teppichboden ist auch nicht mehr standard. Fenster waren schmutzig und blicken auf alte gebauden.

10

Lucas

6 ago 2025

·

Se alojó 2 noches

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

10

Alain

25 sept 2023

·

Se alojó 1 noche

Being wake-up at 8:00 am and ask by the lady who clean the room to get out.When I have put the sign do not disturb

Being wake-up at 8:00 am and ask by the lady who clean the room to get out.When I have put the sign do not disturb

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas, con camas muy cómodas y Wi-Fi fiable, aunque la decoración varía desde moderna hasta anticuada y algunas resultan pequeñas o desgastadas. Se informa de ruido procedente de una discoteca situada debajo de ciertas habitaciones los fines de semana, y algunos señalan distribuciones de baño incómodas o defectos menores.

Reseñas de huéspedes relacionadas

4

Hirotsugu

23 nov 2025

·

Se alojó 2 noches

We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.

We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.

10

Catherine

10 sept 2025

·

Se alojó 3 noches

Beds are very comfortable. Hotel is located so that you can explore Zagreb

Beds are very comfortable. Hotel is located so that you can explore Zagreb

10

Natalie

4 ago 2024

·

Se alojó 1 noche

Our room was upgraded to the executive level, and it was a beautiful large room with a very comfortable and luxurious bed.

Our room was upgraded to the executive level, and it was a beautiful large room with a very comfortable and luxurious bed.

2

Oliver

6 jun 2023

·

Se alojó 3 noches

In dem Gebäude des Sheraton in Zagreb ist ein Nachtclub und dieser hatte die Nacht der lauten Bässe. Die Musik war so laut, dass ich nicht schlafen konnte. Um 2400 habe ich dann über Telefon die Guest Hotline oder wie immer das heißt angerufen. Da habe ich dann einen Mitarbeiter des Hotels erreicht und ihn gebeten, für Ruhe zu sorgen, da es Mitternacht ist und ich irgendwann schlafen möchte. Dort erfuhr ich, dass die lauten Bässe und das Geschrei von einem in dem Gebäude beindlichen Nachtclub stammen und sie nichts machen können. Der Mitarbeiter machte keinen Vorschlag und wirkte absolut uninteressiert. Um 0300 morgens ging ich dann zur Rezeption. Die Mitarbeiter dort waren freundlicher und boten mir ein anderes Zimmer an, aber es war schon 0300 und um 0600 musste ich bereits wieder aufstehen - also habe ich in der Nacht in einem angeblichen 5 Sterne Hotel 2 Stunden geschlafen. Bei Abreise habe ich mit einer sehr netten Managerin des Hotels gesprochen. Sie konnte mir aber auch nicht erklären, warum ich den Raum über der Tanzfläche bekommen habe, wenn andere Räume frei sind und das Problem bekannt. Oder warum mir um Mitternacht nicht schon ein anderer Raum angeboten wurde? Ich war jahrelanger Sheraton Stammkunde überall auf der Welt, aber das Sheraton in Zagreb hat mir die Illusion einer vertrauenswürdigen Hotelkette genommen. Für mich das mit Abstand schlechteste Hotel, in dem ich in den letzten 10 Jahren war. Absolut keine Empfehlung und den Preis nicht wert.

In dem Gebäude des Sheraton in Zagreb ist ein Nachtclub und dieser hatte die Nacht der lauten Bässe. Die Musik war so laut, dass ich nicht schlafen konnte. Um 2400 habe ich dann über Telefon die Guest Hotline oder wie immer das heißt angerufen. Da habe ich dann einen Mitarbeiter des Hotels erreicht und ihn gebeten, für Ruhe zu sorgen, da es Mitternacht ist und ich irgendwann schlafen möchte. Dort erfuhr ich, dass die lauten Bässe und das Geschrei von einem in dem Gebäude beindlichen Nachtclub stammen und sie nichts machen können. Der Mitarbeiter machte keinen Vorschlag und wirkte absolut uninteressiert. Um 0300 morgens ging ich dann zur Rezeption. Die Mitarbeiter dort waren freundlicher und boten mir ein anderes Zimmer an, aber es war schon 0300 und um 0600 musste ich bereits wieder aufstehen - also habe ich in der Nacht in einem angeblichen 5 Sterne Hotel 2 Stunden geschlafen. Bei Abreise habe ich mit einer sehr netten Managerin des Hotels gesprochen. Sie konnte mir aber auch nicht erklären, warum ich den Raum über der Tanzfläche bekommen habe, wenn andere Räume frei sind und das Problem bekannt. Oder warum mir um Mitternacht nicht schon ein anderer Raum angeboten wurde? Ich war jahrelanger Sheraton Stammkunde überall auf der Welt, aber das Sheraton in Zagreb hat mir die Illusion einer vertrauenswürdigen Hotelkette genommen. Für mich das mit Abstand schlechteste Hotel, in dem ich in den letzten 10 Jahren war. Absolut keine Empfehlung und den Preis nicht wert.

8

Charina

16 oct 2023

·

Se alojó 1 noche

Fantastic location - within walking distance of everything that you'll want to see within Zagreb. Hotel was clean and updated, however, the room that we got was one of the few that weren't updated. Still, it was clean, spacious and comfortable.

Fantastic location - within walking distance of everything that you'll want to see within Zagreb. Hotel was clean and updated, however, the room that we got was one of the few that weren't updated. Still, it was clean, spacious and comfortable.

8

Paul

24 may 2025

·

Se alojó 2 noches

Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good

Small and tired rooms, staff ratio was low in the evening and therefore not as responsive but otherwise they were excellent and breakfast good

10

Zenid

24 nov 2025

·

Se alojó 3 noches

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

8

Fernando

15 ago 2025

·

Se alojó 2 noches

Hotel ok, fiquei em uma suíte: confortável, mas precisa de renovação.

Hotel ok, fiquei em uma suíte: confortável, mas precisa de renovação.

10

Raymond

12 jun 2025

·

Se alojó 1 noche

Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent

Stayed three nights June 2025. Room was comfortable with nice view over the street. Bed was great, top TV, nice couch and electronic safe. Shower over bath a bit difficult. Easy walk to old town and shops. Dinner at Tomasino restaurant was excellent

10

RENE

19 oct 2025

·

Se alojó 2 noches

The room was faily big, the staff are helpful and friendly.

The room was faily big, the staff are helpful and friendly.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio genera opiniones encontradas: muchos describen un personal amable, profesional y servicial, pero otros informan de un registro lento o con falta de personal, interacciones poco acogedoras o groseras, llamadas telefónicas sin respuesta o solicitudes de propinas.

Reseñas de huéspedes relacionadas

10

Joseph

4 abr 2025

·

Se alojó 1 noche

Safe personnel were very friendly and professional, especially Nina.

Safe personnel were very friendly and professional, especially Nina.

8

Vijay

2 oct 2025

·

Se alojó 1 noche

Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.

Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.

10

Selwyn

27 nov 2025

·

Se alojó 3 noches

Excellent condition. Staff very friendly & helpful

Excellent condition. Staff very friendly & helpful

6

Khondaker

6 feb 2025

·

Se alojó 3 noches

Rude and robotic behavior at the check in. No smile in return by any of the staff at the lobby area.

Rude and robotic behavior at the check in. No smile in return by any of the staff at the lobby area.

4

Loan Ngoc Tuong

28 sept 2025

·

Se alojó 4 noches

Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.

Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.

10

Peter

26 feb 2025

·

Se alojó 1 noche

Good location and great staff

Good location and great staff

4

Anthony

6 ago 2025

·

Se alojó 2 noches

They don’t have enough staff on reception. Initially one person at checkout time. Who was a trainee. Check in wasn’t much better. We had to ask the concierge to get more staff out. Then they kept coming and going, doing nothing for another 5 minutes. Also couldn’t get laundry done on a Tuesday.

They don’t have enough staff on reception. Initially one person at checkout time. Who was a trainee. Check in wasn’t much better. We had to ask the concierge to get more staff out. Then they kept coming and going, doing nothing for another 5 minutes. Also couldn’t get laundry done on a Tuesday.

10

Zenid

24 nov 2025

·

Se alojó 3 noches

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

Clean room, great WiFi. friendly yet professional staff. Very helpful with my mom's birthday, cake, nice personal touch with birthday wishes and letter.

4

Martin

18 oct 2025

·

Se alojó 1 noche

Check in was very slow. Only 2 desks open when 6 guests were waiting to check in

Check in was very slow. Only 2 desks open when 6 guests were waiting to check in

10

Nicholas

7 oct 2025

·

Se alojó 4 noches

Big thanks to Igor and Petra who corrected the misunderstanding we had.

Big thanks to Igor and Petra who corrected the misunderstanding we had.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Muy valorado por su ubicación céntrica y accesible a pie, cerca de la plaza principal, el casco antiguo y las conexiones con el tranvía; algunos huéspedes encuentran la zona inmediata un poco deteriorada a pesar de las comodidades.

Reseñas de huéspedes relacionadas

10

Raymond

14 sept 2025

·

Se alojó 4 noches

Nice hotel walking distance to most tourist attractions.

Nice hotel walking distance to most tourist attractions.

10

Michael Anthony

18 oct 2025

·

Se alojó 6 noches

Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!

Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!

10

Ashkan

22 jul 2023

·

Se alojó 2 noches

Good location

Good location

10

Lauren

20 sept 2024

·

Se alojó 1 noche

Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.

Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.

8

Jackson

16 oct 2025

·

Se alojó 1 noche

Walkable to main square with lots of food and sights.

Walkable to main square with lots of food and sights.

10

Joachim

20 ago 2025

·

Se alojó 5 noches

Zentral gelegen, gut angebunden und ein perfekter Service!

Zentral gelegen, gut angebunden und ein perfekter Service!

10

Christoph

26 jul 2025

·

Se alojó 2 noches

Zentral gelegenes Hotel aber trotzdem gut erreichbar. Als Ausgangspunkt für einen Besuch der Stadt perfekt. Sehr geräumiges Haus mit freundlichem Personal. Sehr reichhaltiges Frühstück.

Zentral gelegenes Hotel aber trotzdem gut erreichbar. Als Ausgangspunkt für einen Besuch der Stadt perfekt. Sehr geräumiges Haus mit freundlichem Personal. Sehr reichhaltiges Frühstück.

10

Beinan

17 nov 2024

·

Se alojó 3 noches

Very good location. Easy walking / public transport.

Very good location. Easy walking / public transport.

8

Elizabeth

6 may 2023

·

Se alojó 1 noche

Hotel was very central. Could walk to most things.

Hotel was very central. Could walk to most things.

10

Edmond

30 sept 2024

·

Se alojó 2 noches

Close to light rail. 12 minutes walk to the heart of the city.

Close to light rail. 12 minutes walk to the heart of the city.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele destacarse por su variedad y calidad, y el restaurante italiano y el bar del hotel reciben comentarios positivos. Los inconvenientes incluyen un servicio de desayuno lento o la falta de reposición de alimentos, cierres ocasionales durante las renovaciones, una calidad de la comida desigual y precios del servicio de habitaciones que se consideran elevados.

Reseñas de huéspedes relacionadas

10

Kathy

17 jun 2025

·

Se alojó 1 noche

We had a 1 night stay in this luxury hotel. The room was spacious and lucurious. A nice swimming pool and a sauna. The breakfast is outstanding compared to others. The hotel is enormous and accepts tourbuses. As a result, the breakfast room can be hectic. Go early.

We had a 1 night stay in this luxury hotel. The room was spacious and lucurious. A nice swimming pool and a sauna. The breakfast is outstanding compared to others. The hotel is enormous and accepts tourbuses. As a result, the breakfast room can be hectic. Go early.

10

Garry

17 oct 2024

·

Se alojó 3 noches

We loved this hotel, great area, staff excellent. Although we couldn’t find any prices online for the restaurant, which would normally be a deterrent, we chanced it and it was great food, reasonably priced with an Italian flair.

We loved this hotel, great area, staff excellent. Although we couldn’t find any prices online for the restaurant, which would normally be a deterrent, we chanced it and it was great food, reasonably priced with an Italian flair.

6

Graham

11 may 2025

·

Se alojó 1 noche

No breakfast included. People looking in at you when opening window. Bar pours light

No breakfast included. People looking in at you when opening window. Bar pours light

8

Anshuman

28 feb 2023

·

Se alojó 4 noches

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

Hotel undergoing renovations, restaurant is closed. Bar serving food though.

10

Hossein

26 jun 2025

·

Se alojó 3 noches

Great clean modern hotel. Breakfast is amazing.

Great clean modern hotel. Breakfast is amazing.

8

Nasser

12 sept 2023

·

Se alojó 5 noches

Overall good. More attention should be given to refilling breakfast platters. Concern about using a low-end plastic handed knife for cutting bread. The knife swings like a rubber (does not cut well and UNSAFE).

Overall good. More attention should be given to refilling breakfast platters. Concern about using a low-end plastic handed knife for cutting bread. The knife swings like a rubber (does not cut well and UNSAFE).

10

Francesco Bruno

27 ago 2025

·

Se alojó 2 noches

Great hotel we always stay here when in Zagreb. Friendly staff, great food and staff at +More bar within hotel (club sandwich a must try) for a casual drink and food. Walkable to centre. 100% recommended

Great hotel we always stay here when in Zagreb. Friendly staff, great food and staff at +More bar within hotel (club sandwich a must try) for a casual drink and food. Walkable to centre. 100% recommended

10

Visnja

1 ago 2024

·

Se alojó 3 noches

Nice sauna and pool area and practically empty. Breakfast service could be better. Most people don't know they can order from the menu because menus are not freely given. We had to ask for one every morning. There was a leak in our bathroom (from the ceiling) for 2 days and finally on the second day we were given another room. All in all we would come back for the pool. But Hotel Esplanade is still nicer and has better service.

Nice sauna and pool area and practically empty. Breakfast service could be better. Most people don't know they can order from the menu because menus are not freely given. We had to ask for one every morning. There was a leak in our bathroom (from the ceiling) for 2 days and finally on the second day we were given another room. All in all we would come back for the pool. But Hotel Esplanade is still nicer and has better service.

10

Lucas

6 ago 2025

·

Se alojó 2 noches

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

Muito bem localizado, quarto amplo, camas confortáveis, bom chuveiro e bons amenities. A piscina coberta é ótima e a academia é de primeira, nem parece academia de hotel. O café da manhã é bem farto, e é o melhor que estive na Europa. Recomendo fortemente para todos.

8

Freddy

26 mar 2025

·

Se alojó 2 noches

Excelente ubicación . Buenas instalaciones sin embargo pésimo sabor en comidas . El desayuno abundante y buen aspecto . La comida a habitación de igual manera

Excelente ubicación . Buenas instalaciones sin embargo pésimo sabor en comidas . El desayuno abundante y buen aspecto . La comida a habitación de igual manera

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

marco antonio

10 may 2026

·

Se alojó 2 noches

Muy bueno el servicio todo limpio

Muy bueno el servicio todo limpio

10

Roberto

13 jun 2025

·

Se alojó 2 noches

Es un hotel muy céntrico servicio muy bueno

Es un hotel muy céntrico servicio muy bueno

8

Flavia

4 may 2025

·

Se alojó 1 noche

Al momento de llegar hubo un choque porque no sentimos de parte del personal de recepción calidez. Es cierto que no hablaban español y que no es su obligación pero sus gestos fueron duros. Y el que estaba en la puerta en lugar de guiarnos y ayudarnos se apresuró a entrar antes que nosotros y nos ignoró

Al momento de llegar hubo un choque porque no sentimos de parte del personal de recepción calidez. Es cierto que no hablaban español y que no es su obligación pero sus gestos fueron duros. Y el que estaba en la puerta en lugar de guiarnos y ayudarnos se apresuró a entrar antes que nosotros y nos ignoró

10

juan carlos illescas

4 may 2025

·

Se alojó 1 noche

Bien ubicado

Bien ubicado

8

Freddy

26 mar 2025

·

Se alojó 2 noches

Excelente ubicación . Buenas instalaciones sin embargo pésimo sabor en comidas . El desayuno abundante y buen aspecto . La comida a habitación de igual manera

Excelente ubicación . Buenas instalaciones sin embargo pésimo sabor en comidas . El desayuno abundante y buen aspecto . La comida a habitación de igual manera

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8 $205	9 $234	10	11 $193	12 $191
13 $191	14 $211	15 $211	16 $297	17	18 $250	19 $191
20 $191	21 $211	22 $210	23 $343	24 $335	25 $346	26 $191
27 $191	28 $188	29 $211	30 $290

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.