Smy Carlos V Wellness & Spa Alghero

Hotel bien situado, atención en recepción perfecta, hotel anticuado, la limpieza regular, nos encontramos restos anteriores en el armario, y el aire acondicionado lo apagué para dormir y se encendió solo en la madrugada cuando desperté estabamos heladas, desayuno correcto, necesita el hotel una profunda reforma para ser un 5*, de momento es un escaso 4*.

Es un excelente hotel, aunque nos es un verdadero 5 estrellas.

Great

We stayed here for our last 3 nights in Sardinia. Front desk agent, Marcello, was incredibly helpful and friendly and we enjoyed seeing him daily. The hotel was spotless and clean. The balcony was big and spacious and had a lovely view of the sea. We really enjoyed our time in the spa and saunas and felt the experience was worth the price to unwind and relax. The location was perfect and we walked into the historic town along the sea every night for dinner. We took advantage of the free parking lot which was a nice addition. We enjoyed a drink and lunch at the hotel bar patio which has a gorgeous view! The lunch was tasty, but a little pricey. Our only negative would be that the pool was too cold to dip into!

Charged a room service fee when it was not requested, has ordered food from the pool bar. The massage therapist was not certified / licensed The restaurant was partially closed due to staffing issues. For a noted 5 star hotel, the service was overall poor.