The staff is not friendly and the manager is a JERK! He speaks down to women and is so disrespectful, his tone quickly changes when a man approaches him with concerns and conversation. The floor in our room had a black sticky spot in the floor and hadn’t been cleaned and the shower had mold around the ceiling. If you visit the tiki bar be ready to smell nothing but marijuana because the workers have it in their vapes and will hit the vape while you’re standing there to order drinks & cuss like crazy. Our air went out the 2nd night there and we called the emergency contact number 3 times and nobody ever called us back, we text the number also with no reply, we had to leave at 7 am to go to en event and when I called at 11 their response was we got the messages and when I asked if it was fixed I was told it hadn’t even been checked yet, we had to sleep in the room with it burning up in there and it wasn’t fixed until after 2 pm the next day after I called and said if it wasn’t fixed when we got back we’d be getting a refund. But then the unit was so loud the rest of our stay. We was told we’d be refunded 2 nights stay but instead ally checkout all they refunded was a resort fee of $92.11. I would not recommend staying here at all.
The staff is not friendly and the manager is a JERK! He speaks down to women and is so disrespectful, his tone quickly changes when a man approaches him with concerns and conversation. The floor in our room had a black sticky spot in the floor and hadn’t been cleaned and the shower had mold around the ceiling. If you visit the tiki bar be ready to smell nothing but marijuana because the workers have it in their vapes and will hit the vape while you’re standing there to order drinks & cuss like crazy. Our air went out the 2nd night there and we called the emergency contact number 3 times and nobody ever called us back, we text the number also with no reply, we had to leave at 7 am to go to en event and when I called at 11 their response was we got the messages and when I asked if it was fixed I was told it hadn’t even been checked yet, we had to sleep in the room with it burning up in there and it wasn’t fixed until after 2 pm the next day after I called and said if it wasn’t fixed when we got back we’d be getting a refund. But then the unit was so loud the rest of our stay. We was told we’d be refunded 2 nights stay but instead ally checkout all they refunded was a resort fee of $92.11. I would not recommend staying here at all.
