Extended Stay America - Atlanta - Marietta - Interstate N. Pkwy

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Front desk staff was friendly but the woman in charge who walked around carrying a clipboard came off as rude. I informed the front desk I needed some more towels. The guy told me to leave the old ones outside my door, so I did. Several hours later the boss lady knocked on my door. She asked if I put those towels outside my door and I told her I did as I was instructed. She told me (and wasn’t polite about it) that I had to put them in a bag and take them to the front desk and then they would wash them and bring them back to me. I thought being a hotel and all they would change out the towels every other day. Room also had a smell and the mattress on sofa bed had stains so I decided not to use it. Bathroom door would not shut and tub was dirty. Won’t stay there again.

The plumbing in the room wasn't even connected. The stove was missing and naked wires were exposed. The pull out sofa mattress was so poor my children woke up with spring imprints on their skin.

Parking was well lit. The staff was super friendly and helpful. Room was clean, but could use an update.

The check in process was weird and inconvenient. The place smelled like mold and cigarettes throughout the premises. THEN there were cockroaches and crickets in our room! Disgusting and would never book again!!!