Heritage Inn Augusta

Demasiado sucio

The room was clean but not stocked. The refrigerator was leaking water all over the floor. As a heads up, the temperature control system reads in Celsius. Room stayed around 23* C (73.4* F) across my weekend stay. The beds were firmer than I prefer but not too bad. Overall, 4/5. In all it wasn’t a bad stay but don’t think it would be my first choice.

Reserved a handicap accessible room. No walk in shower, no hand held shower head. No seat in shower/tub. Had to close door to get to toilet. Room still had trash in cans. Told this was their only accessible room. Was traveling with wheelchair bound person.

I was very disappointed with my stay. I want to be clear. The customer service was excellent, but the condition of the hotel was lacking. I had issues with my door to my room, side door was broke and there was not an iron in my room so I requested one and it took an hour to get there, the bed was not comfortable and the water in the shower was not hot. I am not a picky person but I didn’t have a good stay.

Needs pest control under freezers in room