波士頓溫德姆華美達飯店

All of the staff were friendly and helpful throughout our stay. The room was clean and adequate. It was a very quiet location. The breakfast had a variety of items and the staff was visible and helpful. We appreciated the shuttle to and from the airport and the Free shuttle to and from the train station each day so we could explore Boston. The pool was closed for the season but looked like a nice spot to relax in the summer months

Room was great, bed clean and comfie, everything worked well. Hallway a bit shabby. Nice to have a pool. Communication about shuttle very confusing. I was told to call 5 times (24 hours prior, when my plane took off, when i landed, when i got my luggage, when i was in the pick up area). Any ONE of those is fine, but please coordinate your requirements to ONE call! Also told there were only bi-hourly shuttles to airport, but other people arranged custom shuttle times with 24 hours notice. PLEASE GET THE STORY STRAIGHT. Traveling is stressful. Miscommunication like that adds to stress and it is controllable.

It was fine. They try hard, but it was not quite as nice as it looked on the website. They advertised an airport shuttle, but neglected to mention that it only runs until 9:30PM. Since our plane was late, we wound up getting an Uber for $65 instead of the promised $10/person shuttle we planned for. Calling the hotel was an exercise in futility. After that, things got better, but it was still frustrating.

The air-conditioning was very effective. The pool was covered. We did not use it. The staff were all very friendly. The room seemed clean. The shower, it took a considerable amount of time to wait for the hot water. The shower was the worse part. It flowed like it was being suppressed. We had to stay longer in the shower to wash the foam of our entire body.

What had to pay parking

AC, hairdryer and lobby computer did not work. $20 fee for airport shuttle. $10 daily parking fee.

Had a good pool. My family had a good time there

Staff were amazing and pool was very clean and welcome after a long day in Boston. Rooms are dated and upon arrival we couldn’t get the shower to work. Had to call the front desk and they sent a maintenance guy up straight away to show us. Quite expensive for what it was but guess thats what you get for being so close to the city.

Shuttle not available for pickup when called at 10:40PM. Told it stopped running more than 1 hour previous. Had paid for Park Sleep Fly with expectation of pickup at end of trip. Had to call Uber to get back to pick up car

Fun spot for the family. Great pool area

Dirty

This should not have a 6.6 rating. The workers are doing a great job being friendly and helpful. However, the room we were in had a gap under the exterior door that didn't even touch the threshold and needless to say there was a mouse in our room that nibbled the crackers we had on the bureau while we were out to dinner.

Nice and clean

I got bed bugs from this hotel. I would NEVER stay here again.

Our room smelled of urine and carpets were filthy.

Dirty and the carpet smells horrible 😫

The hotel was extremely dirty in most areas. Staff other than the kitchen staff was unfriendly. Online pictures definitely are not up to date. Hallways are extremely cold and seem to never see a vacuum. The roof has a lot of water damage, no variety on the breakfast. The only good thing is the beds were confy. Online showed Fenway Park close which was inaccurate and transit is a far walk from hotel. Shuttle to airport is a charge and not explained properly as couldnt get shuttle back to airport.

Bed bugs in my room. Mouse traps on the floor. Other unknown gross substances on the floor etc.

Place is clean and staff are hard working to keep it clean

No water to purchase, you have to walk to the gas station to get anything to drink. The room did not look like the photos listed at all and was dirty and smelled bad. Stains on the wall and carpet, sticky stuff on the desk, dusty and smelled like mildew. Find a better hotel for a few extra bucks.

The pictures online do not match the actual establishment. The walls are paper thin and you can hear EVERYTHING going on in the next room. Would not stay here again.

This is really not a great place to stay. The AC, fridge, and WiFi didn't really work. The room was really small and had a view of a (really hot) hallway.

Wi-Fi is terrible, everything else was good

We stayed for two nights while we attended a convention near Boston Common. While it felt a little outdated, the room stayed cool and even cold(my husband like it’s freezing), the bed was comfortable, and the staff was very professional the entire time. Overall, for the cost and the location I would absolutely stay here again.

Staff very friendly and accommodating. Beds very comfortable. We were there on vacation so didn’t spend much time there other than sleeping. Pretty reasonable.

WiFi didn’t work so I couldn’t get any of my work done

Wifi was useless and tv only had poor terrestrial channels and no connection to devices. Could neither stream or watch anything on tv- todays tech availability and cost this was very poor

Very hot in halls small room out dated and low shower head. Not worth the money

Really nothing of note, older property not one I would recommend for Business travellor, had room without window to outside building, window in room overlooked a hall way

BETTER NOISE CONTROL

The breakfast was good, the hotel and pool area were clean, my only issue was the lack of customer service skills from the front desk. I watched the

Staff were professional and friendly, room was well clean & cozy, smelled nice , carpets were clean no odor & very convenient location to stores

Daily room service and free buffet breakfast were the highlight of this hotel! Low water pressure in the showers was the low point. Also, the front desk clerk gave another customer the key to our room which we had to rectify immediately.

Brief stay near the airport. Staff were helpful and pleasant. We left before breakfast for our flight. We got a good night’s sleep which is what we wanted.

Staff very friendly and accommodating. Beds very comfortable. We were there on vacation so didn’t spend much time there other than sleeping. Pretty reasonable.

Absolutely disgusted. WILL NEVER stay again. Checked in, dropped our bags and ran to get dinner. Had difficulty using our room key and the door staying locked.. We came back from dinner and we weren’t even there 5 minutes and someone came barging in our room with a key (that wasn’t with us, nor should have had access to our room). Later found out it was housekeeping coming to get a “machine”…. No knock or anything- just used a key to walk right in our room……. Toilet wouldn’t flush. We go to lay down…. The sheets come off the bed to reveal blood all over the mattress cover… not sure how this place can operate…

Highly recommend....great staff, good location, clean room, good breakfast

Checkin in was not a pleasant experience!We tried to request an early check in, but because we couldn't get a definitive answer,we decided to arrive close to check-in time, 245pm.When we got there the lady said the 3pm checkin front desk person wasn't there yet and she was finishing check out and something else?! T6here were 4 guests waiting in front of her, but she didn't bother to call her manager or ask someone else to help?Then we see the checkin employee come in with his bike at 255pm and took another 20 mins to come out to help us!Another man came out, to help, when i asked about why we're being charged $10/night parking, when parking was on their property and we were staying there already, he said that's their contract with the towing company???!!! We have no business with the towing company,and we are there parked legally, with our pass! I find it very suspicious they are doing this!When we checked out,we were not provided any receipt or explanation about room charges or parking charges??!!The front desk girl just said, you're okay, you can go..really?The rooms smelled bad, the bathroom curtains smelled like wet rag, or something that didn't dry well!The mini closet where the fridge was in had rusty handles!The elevator was dirty, and had lacking buttons,and indicators.We headed back midday to rest,the fire alarm started to blare a high pitched sound for several mins! I called the front desk they said they were testing the alarms!We were never informed ahead of time

The staff was very nice.

My stay was good, clean room, the staff was warm friendly.

The noise is because it is close to a freeway. Traffic noise. They have a shuttle to the airport, train station and cruise ship. This was really nice, especially to the train station as there isn't much nearby the hotel . Room dated. Bathroom very old.

The area around the property is a little run down, but the room was great and close to the airport, which is why we chose it.

The room was a bit outdated, dirty, and smelled funny. The place overall looked run down. I also got a "warning" parking ticket from the local police, even though I was parked legally on the premises. The area is pretty trashy as well, but that's not on the hotel. I would not stay again...

The hotel is okay just too far from the city center.

Convenient location from the airport.

the hotel was in a pretty sketchy area! I am glad that there was a security patrol

It’s well situated, not so far from downtown. Close access to the beach. It was very noisy, as the traffic was relentless, beside a highway. Water pressure was insufficient from the showers and water temperatures was lukewarm at best. The breakfast buffet was excellent.

Bad area

The Airport/City shuttle Is extremely useful. Rooms clean but very expensive compared to the position and to the property conditions. Rich breakfast. Vey poor options for nearby dining venues (Just a bowling pub in front of the hotel, with low-quality food and not so safe at night)

We appreciated the accessible location of the hotel to various Boston-area destinations via the subway train which was very reasonable and fast.

The staff was extremely friendly and helpful! The beds are very comfortable, and the breakfast was good!

I stayed at this hotel recently, and the experience was far below acceptable standards. The condition of the property and the service quality reflect neglect, lack of care, and possibly greed from ownership. This hotel urgently needs serious improvement or even demolition. Major Issues Noticed: • Bathrooms are in shocking condition • Bathtub is bulging and water spills directly onto the toilet floor • Shower curtain is short and leaves the floor wet • Faucet is cheap with very low water pressure • Entire building looks old, run down, and long overdue for major renovation • Breakfast is disgraceful • Scrambled eggs tasted fake, clearly mixed with something • Once oats were gone, they were never replenished • Low quality food served daily with no effort to improve • Coffee was watered down with very little coffee powder • Kitchen staff acted as if they were doing a favor by putting food back on the table, showing no hospitality • Front desk often unmanned or slow to respond when help was needed Summary This hotel feels like it is cutting every corner possible. The standards are so poor that it damages the Ramada brand. Unless serious action is taken including renovation, staff training, and better food quality, this property will continue to disappoint guests.

Toilet and bathtub very close to each other and very cramped. Very difficult to close the door which you had to do to reach the toilet paper. Wonderful complimentary breakfast. All staff was extremely friendly and helpful.

The breakfast was nothing to write home about. They somehow ruined cooked ham and I don’t know how that is even possible.

Breakfast was good. Rooms were pretty quiet. There were parts of the room/bathroom that weren’t clean.

Quick easy check in room was nice and clean and free breakfast was great as well. Thank u for making our stay comfortable

It is a great hotel, very clean and breakfast is good as well!!!

You can easily slip in the shower tub. No accessible dining area for meals (lunch, dinner) after breakfast. We arrived at the hotel noon and we were very hungry. Also, we called for airport shuttle and was kept waiting for a long long time for a live person to answer.

The Airport/City shuttle Is extremely useful. Rooms clean but very expensive compared to the position and to the property conditions. Rich breakfast. Vey poor options for nearby dining venues (Just a bowling pub in front of the hotel, with low-quality food and not so safe at night)

It's fine, it's not a five star hotel and well overdue a refurb as quite warn and tired but clean and safe. Breakfast is ok and coffee machine in room