Holiday Inn Express Crockett By IHG

Swimming pool clean!

The property was nice, quiet and clean. Easy access and convenient parking. The ice machine was broken on our floor. Everything else was good!

I liked the pool, friendly staff and the cleanliness of the room

Back of the property for trailers or bigger trucks is inconvenient

Our room was spotless, the cleaning staff was extremely courteous and helpful. The front desk people were outstanding... helpful in every way.

Black mold in bathroom under construction lousy breakfast nothing advertised was available all together horrible. Will not recommend to anyone

The stay was pretty comfortable. However, the bathtub needed significant maintenance, as it was rusted and had a gaping crack near the faucet. The breakfast was less than desirable, but the pancakes were good. It would have been nice to include a selection of fruit as a healthier option as well. Thanks!

We had to wait a long time to get checked in because no one was at the front desk. We were told it was because they were heling get a TV wouking in a room. Then, the TV wasn't working in my room either . The room was clean but there was some substance on the wall in the shower.

This hotel is in the middle of renovations. Our room had been renovated and was very nice, however, we found molt in the tub edges and the carpet near the window became wet from a leak. The town is small with this as the best hotel so I hope they will clean ip their act. Do have to say the breakfast was good.

Bed bugs, Had to change the room at middle of the night

Very pleasant staff on check in and check out. Rooms were very clean and noise level was very low which was great for a good nights sleep. Breakfast omelet was great with a good cup of coffee as well.

Everything was clean and the area appeared safe. The staff was very friendly. We will come back again.

I reported to the front desk, there is an IHG Cleanliness Policy and there were several roaches in our room; alive and dead. This did not live up to my standard of cleanliness. I am waiting to hear back from the hotel on how they are going to make this right.

Clean rooms, friendly staff & a great breakfast !

New property, convenient to the highway, breakfast is pretty decent, hot food, etc. Staff was really nice. Safe location. Bathroom sink configuration was bizarre. It is what it is.

Beds comfortable. Room clean.

The staff were friendly and the room was nice and clean. I highly recommend this hotel

Check in was great, room clean and comfortable, bathroom had a plug in the bathtub (one of my pet peeves...), there was plenty of hot water, breakfast was good and the place was quiet.

Bed was so comfortable. The only bad thing was the tolite in the bathroom was so short. Felt like you were sitting on the floor.

Rooms need a renovation. Furniture falling apart, overall appearance of room was not good. I would Expect more from this hotel.

There a noise coming from the mini fridge all night.

Very pleasant staff on check in and check out. Rooms were very clean and noise level was very low which was great for a good nights sleep. Breakfast omelet was great with a good cup of coffee as well.

Staff was very friendly. Room looked fresh and updated except for the bathroom. It needs attention. Have stayed there several times in the past few years and had not problem. Great location if attending something at the civic center.

Room is clean and comfortable

Our room was spotless, the cleaning staff was extremely courteous and helpful. The front desk people were outstanding... helpful in every way.

Staff was very accommodating and kind. Breakfast area was well kept and clean.

There are a few things that went awry during our stay. My first impression was at the front desk. The district manager, as she identified herself, upon check-in, treated me differently than the woman just in front of me. She did not ask to see the name on her debit/credit card, but in turn, asked for mine. I am black and the woman in front of me was caucasian. At checkout, I asked for the two different rooms to be put on 2 different cards & the clerk put them on 1. Upon arrival to our room, there was a puddle of water on the floor in the restroom where the maid service had just completed the make-ready. They wiped it up, but could not explain where it came from. During the night, the phone in my room rang several times. At first, I thought it was a member of my family calling from another room. However, it continued & I eventually had to unplug the phone. Another incident-we had a very large party. Instead of offering us a hospitality room, they rudely asked us to leave the lobby at a certain time. The young lady made ushering motions as if we were children she was sending to their room. I was in awe of this as one of the staff had her very young children there and what I believe was her spouse, while she was working. The staff also left the front desk unattended while they were outside watching the fireworks. There were items in the "store" being stocked that were left unattended while they did this as well. I found this shocking.

We had to wait a long time to get checked in because no one was at the front desk. We were told it was because they were heling get a TV wouking in a room. Then, the TV wasn't working in my room either . The room was clean but there was some substance on the wall in the shower.

The hotel is very nice and should be for the price. If you stay in Crockett i would highly recommend. The only 1 start i would give is for the desk clerk. She made me feel as if i should be gracious that she is helping me check in.

The friendliness of th staff, check in was a breeze, and the complimentary breakfast was amazing

Check in was great, room clean and comfortable, bathroom had a plug in the bathtub (one of my pet peeves...), there was plenty of hot water, breakfast was good and the place was quiet.

Friendly staff.

Very pleasant staff on check in and check out. Rooms were very clean and noise level was very low which was great for a good nights sleep. Breakfast omelet was great with a good cup of coffee as well.

Receptionist was amazing

New property, convenient to the highway, breakfast is pretty decent, hot food, etc. Staff was really nice. Safe location. Bathroom sink configuration was bizarre. It is what it is.

Easy to find

Easily accessible.

Staff was very friendly. Room looked fresh and updated except for the bathroom. It needs attention. Have stayed there several times in the past few years and had not problem. Great location if attending something at the civic center.

Everything was clean and the area appeared safe. The staff was very friendly. We will come back again.

Nice and clean friendly staff and a great breakfast.

Well kept. Friendly staff. Great breakfast.

Black mold in bathroom under construction lousy breakfast nothing advertised was available all together horrible. Will not recommend to anyone

The stay was pretty comfortable. However, the bathtub needed significant maintenance, as it was rusted and had a gaping crack near the faucet. The breakfast was less than desirable, but the pancakes were good. It would have been nice to include a selection of fruit as a healthier option as well. Thanks!

New property, convenient to the highway, breakfast is pretty decent, hot food, etc. Staff was really nice. Safe location. Bathroom sink configuration was bizarre. It is what it is.

The friendliness of th staff, check in was a breeze, and the complimentary breakfast was amazing

Check in was great, room clean and comfortable, bathroom had a plug in the bathtub (one of my pet peeves...), there was plenty of hot water, breakfast was good and the place was quiet.

Overall the stay was good. Breakfast was average but good.

Very pleasant staff on check in and check out. Rooms were very clean and noise level was very low which was great for a good nights sleep. Breakfast omelet was great with a good cup of coffee as well.

Clean rooms, friendly staff & a great breakfast !