Extended Stay America Suites - Washington, DC - Fairfax - Fair Oaks

Did not realize that the items for the kitchen use were at the front desk and we had to contact the front desk to collect them. Overall, the check-in was quick, front desk agent was very friendly and explain where we were staying, and internet access. The room was nice and cool upon entering it. One day in the evening I noticed three to four little black ants coming from underneath the wall from the bathroom. We did not call the front desk, because we killed them and did not see any more ants. Great price and it allowed pets to stay, even greeted our little one, that means a lot.

Clean beds but overall room was in need of updating. Stained counters and floors and there was a strong cigarette smell .

We chose this hotel for its proximity to the 24 hr emergency vet. We traveled five hours. I texted them to tell them we wouldn’t be there til after midnight. It was 3:20 am we checked in. It was the LONGEST ever. The guy said we didn’t have a reservation even though we had the itinerary #. He typed and typed and typed. We finally got to the room it was in need of updates. The TV didn’t work, the blow dryer was missing a piece. The shower curtain was hung too high and the water just came out onto the floor. Even though we asked at check in for a noon check out, two different people began banging on the door at 11:20. They were going around with a clipboard. We did see heavy police presence so it might not be the safest. We didn’t have the breakfast.

Staff was rude and disrespectful in a subtle way. I had to correct him after he did it twice.

Room 158 is so dirty and smells so bad the stove is not working there is a problem with the sink This the worst experience that I’ve ever had in my