Holiday Inn Express Hillsville by IHG

Le système de chauffage et/ou d’air climatisé était bruyant. Il n’y avait pas de fan dans la salle de bain. Les tapis étaient sales. Mais les lits étaient confortables.

Tres bien merci

Le préposé a la. Réception a fait les actions voulues pour compenser des situations hors de son contrôle. Ex Signal internet Tv perdu. = Prix de la chambre a la baisse. Établissement bien positionné pour voyageurs

There was no water pressure in the bathtub in our first room. They moved us to another room and there was a little better pressure but no hot water. The water was barely lukewarm. Upon moving to our new room, we could not get the tv to work. We called downstairs for assistance, and the young man came to help and fixed the tv. He was rude and it was obvious he did not want to assist us. The next morning, I went for coffee and the pump on the creamer was not working. When the kitchen staff came to assist, she was rude as well. She made a simple fix a problem. She insisted on showing me how to pump creamer into my cup. Once she realized the pump was broken, she was embarrassed and stormed off to get another pump. Went back to my room, still no hot water. The water was on the cooler side of lukewarm and no pressure. I don't require much but at almost $200 for one night stay, it would have been nice to have a hot shower and a cup of coffee, along with a staff who is willing to help and grateful to have a job.

The property was clean, everyone was friendly and breakfast was good.