Lum The Queen

The host was easy to reach any time and took care of any little issues right away. The beds were super comfortable. Location and parking were both great.

The accomodations were clean and comfortable.We did an early check-in as we arrived ahead of schedule.They even delivered us a coffee maker.

We were glad to have a parking spot with this rental. We could not enter from the Queen Street side. The only entry to this basement property was a back lane littered with bins and trashWe were surprised by the spiral metal open stairs leading down to this basement apartment. We specifically chose this rental as we were travelling with our dog. She refused to go down these stairs. We appreciate that the owner responded quickly to provide a solution. The spiral stairs should have been mentioned in the rental description because they are unusual and would compromise accessibility for some people, let alone dogs. The other amenities were adequate although we didn’t use the shower. The bed was very comfortable-the second bed seemed to be the same quality. The room was too warm for us—but unfortunately no thermostat. The rental description mentions a garden, but we didn’t see one. There were many shops, restaurants and cafes in the area. Happily, there was an off-leash dog park nearby. In our opinion, this property was overpriced due to the difficult access and being in a basement with only one small window.

Great location. Good amenities. Easy instructions for check-in. Free parking is a big bonus.

Lots of virtual check-ins from staff to make certain we were comfortable. Easy instructions for entry to the suite. The suite is definitely showing signs of age, especially in the bathroom where the cabinet was in rough shape. However, the suite was otherwise clean and comfortable and in a great location.