Royal Inn Motel Chambersburg

No

Very Disappointing Experience – Room Was Not as Booked This motel was very poorly maintained, and the room availability shown when booking was not accurate. We specifically purchased a room with two queen beds because we were traveling for work and needed the additional sleeping space, and the location was convenient to our job site. When we arrived, we were given a room with only one king bed. We brought this to the staff’s attention, and they assured us they would make it right by providing the correct room the following day. However, when we returned the second day, instead of providing the room we had purchased, they attempted to put a second bed into the same room. The condition of the room was also unacceptable. The bed was visibly dirty, and there were bugs in the room. The overall property appeared poorly maintained. We were also very uncomfortable with the safety of the area. We arrived around 1:00 AM, and there were people outside drinking and what appeared to be using drugs in their vehicles. We did not feel safe staying at the property. Overall, we are extremely unhappy with this experience. We paid for a specific room type that was never provided, and we are particularly frustrated that Hotels.com charged us for the second night even though the motel did not provide the room we had purchased or promised to provide. We would not stay at this property again and believe a refund for the second night is warranted.

The bed had stains on sheets. Bathroom wasn't clean. Amiture repairs made to property. When we complained was told the clean another room, we waited for an half hour and decided to go somewhere else. Wouldn't let my dog stay here.

There were mushrooms growing out of and underneath the vanity sink in the bathroom and that clearly means that there is MOLD. TV wasn't set up prior to my stay had to do it myself. Other then that the young lady at the front desk at check in was awesome and very nice.

Staff was nice but hotel is very dirty hair in the shower hair in the bed but what can you expect for 50 bucks?