Name: Grand Mercure Medan Angkasa
Address: Jl. Sutomo No. 1, Medan, Sumatra Septentrional, ID
Price range: 31 US$–87 US$ per night
Rating: 8.3

Opiniones de los huéspedes

En el Grand Mercure Medan Angkasa, los huéspedes suelen destacar el servicio amable, las habitaciones espaciosas y confortables (algunas recientemente renovadas) y un desayuno variado y delicioso. Sin embargo, las críticas recurrentes incluyen baños y accesorios anticuados, una limpieza inconsistente, ruido y un horario de cierre temprano de la piscina.

La calidad de las habitaciones varía: algunos huéspedes mencionan accesorios anticuados, poca presión de agua o fontanería ruidosa, y ruido de la calle o de la luz que afecta al sueño. Varias reseñas señalan una ubicación céntrica, pero algunas mencionan restaurantes limitados en las cercanías y las llamadas a la oración matutinas de la mezquita. Los asientos del desayuno pueden sentirse abarrotados en las horas pico y algunos platos pueden no mantenerse calientes. En general, espere estancias amables y con una buena relación calidad-precio, con algunos inconvenientes ocasionales relacionados con el mantenimiento y el ruido.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina está disponible, pero cierra temprano, alrededor de las 19:00. Las menciones a otras instalaciones son limitadas, con comentarios mixtos sobre el gimnasio.

Reseñas de huéspedes relacionadas

8

hakhee

17 ene 2022

·

Se alojó 3 noches

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

10

Michael

28 oct 2023

·

Se alojó 2 noches

No convenience shop

10

johanna

27 sept 2023

·

Se alojó 1 noche

I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.

10

Jari-Pekka

11 feb 2026

·

Se alojó 1 noche

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

4

thomas

20 dic 2024

·

Se alojó 1 noche

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.

6

Erika

25 sept 2025

·

Se alojó 1 noche

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

8

Piero

30 ene 2024

·

Se alojó 7 noches

Hotel avec piscine agréable. (À savoir toutefois : cette dernière n'est ouverte que jusqu'à 19:00.)

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Los comentarios sobre la limpieza son variados: varios informes mencionan suciedad o moho en las juntas de los baños, óxido o manchas sin limpiar, en contraste con comentarios sobre habitaciones limpias.

Reseñas de huéspedes relacionadas

8

IRENE

6 oct 2024

·

Se alojó 3 noches

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

8

hakhee

17 ene 2022

·

Se alojó 3 noches

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

8

hakhee

3 ene 2022

·

Se alojó 3 noches

아침 뷔페는 상당히 좋았음. 화장실은 일부 코킹에 곰팡이가 있었음.

8

Tom

4 mar 2025

·

Se alojó 3 noches

The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.

8

Mariam

3 dic 2024

·

Se alojó 3 noches

The bed sheet is not clean n toilet not clean up properly

6

Kathrin

20 sept 2023

·

Se alojó 1 noche

Das Hotel ist schon etwas in die Jahre gekommen. Unser Zimmer hat etwas gemüffelt und man sollte nicht zu genau in die Ecken schauen. Insgesamt war es aber absolut in Ordnung. Die Auswahl beim Frühstück war reichhaltig, allerdings war alles etwas schmuddelig.

6

Bindu

30 dic 2024

·

Se alojó 1 noche

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either

10

Fiona

21 jul 2023

·

Se alojó 2 noches

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

8

Peter

5 jul 2025

·

Se alojó 4 noches

Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅

6

Erika

25 sept 2025

·

Se alojó 1 noche

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Muchos huéspedes describen las habitaciones como espaciosas y cómodas, con algunas renovadas recientemente. Otros informan sobre muebles anticuados, poca presión de agua o fontanería ruidosa, ruido de la calle o de la luz, y problemas prácticos ocasionales como perchas limitadas o aire acondicionado demasiado frío.

Reseñas de huéspedes relacionadas

8

IRENE

6 oct 2024

·

Se alojó 3 noches

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

10

Jari-Pekka

11 feb 2026

·

Se alojó 1 noche

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

8

nancy

4 feb 2023

·

Se alojó 1 noche

Déçu, la première fois la chambre était correcte cette fois ci l'ensemble était trés vétuste le robinet d'eau chaude de la salle de bain ne fonctionnait pas

10

Kadjairi Rudy

15 oct 2025

·

Se alojó 2 noches

The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.

10

Yuen Teh

21 may 2025

·

Se alojó 2 noches

Very comfortable, room is renewed, and I really enjoyed staying there

8

Peter

5 jul 2025

·

Se alojó 4 noches

Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅

10

johanna

17 sept 2023

·

Se alojó 1 noche

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

6

Purnama

27 may 2025

·

Se alojó 1 noche

Air minum sedikit. Ac terlalu dingin

6

Erika

25 sept 2025

·

Se alojó 1 noche

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

8

Daniel yuen

14 ago 2024

·

Se alojó 5 noches

The hotel room is old and need to renew.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se elogia con frecuencia por ser amable, acogedor y eficiente, con un registro de entrada y salida sin problemas y detalles considerados como decoraciones de cumpleaños. Algunos huéspedes notaron un dominio limitado del inglés o problemas con los procesos de registro de entrada y facturación.

Reseñas de huéspedes relacionadas

8

william

30 dic 2024

·

Se alojó 7 noches

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

10

Setiawan

1 ene 2026

·

Se alojó 1 noche

Best choice for family vacation trip. Service is very good, very welcome us as guest. Also care about our complain.

10

Aqiludeen Nurul Aqilah

20 oct 2025

·

Se alojó 2 noches

Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!

10

Jari-Pekka

11 feb 2026

·

Se alojó 1 noche

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

10

John

21 mar 2025

·

Se alojó 3 noches

Efficient and friendly service. Great value for the price, and good central location.

6

Christine

5 ene 2025

·

Se alojó 3 noches

None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel.

10

John

28 jun 2025

·

Se alojó 1 noche

My second time staying here. Good value, wonderful service.

6

Bindu

30 dic 2024

·

Se alojó 1 noche

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either

10

Setiawan

1 ene 2026

·

Se alojó 1 noche

Nice place to take some rest. The place is well maintaince. We are very enjoy the short trip here. Staff very welcome us. Thank for warm welcome and the care.

10

johanna

17 sept 2023

·

Se alojó 1 noche

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Varias reseñas citan una ubicación céntrica con fácil acceso al transporte. Algunos mencionan opciones de restaurante limitadas en las cercanías y las llamadas a la oración matutinas de la mezquita.

Reseñas de huéspedes relacionadas

8

william

30 dic 2024

·

Se alojó 7 noches

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

8

IRENE

6 oct 2024

·

Se alojó 3 noches

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

8

hakhee

17 ene 2022

·

Se alojó 3 noches

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

8

hakhee

15 mar 2022

·

Se alojó 5 noches

숙박비에 비해 시설이 양호하고 특히 아침 뷔폐식이 매우 좋은 편임. 단지 주변에 외식할 만한 식당이 없어 아쉬움

10

John

21 mar 2025

·

Se alojó 3 noches

Efficient and friendly service. Great value for the price, and good central location.

10

Fiona

21 jul 2023

·

Se alojó 2 noches

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es ampliamente elogiado por su variedad y calidad, incluidas opciones vegetarianas y buen café. Algunos huéspedes encontraron las horas pico abarrotadas, con algunos platos ocasionalmente tibios o desearon más variedad diaria.

Reseñas de huéspedes relacionadas

8

william

30 dic 2024

·

Se alojó 7 noches

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

8

Leonard

25 feb 2024

·

Se alojó 8 noches

Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.

8

hakhee

3 ene 2022

·

Se alojó 3 noches

아침 뷔페는 상당히 좋았음. 화장실은 일부 코킹에 곰팡이가 있었음.

8

Santo

28 jul 2023

·

Se alojó 2 noches

Everything went smooth hotel is great breakfast awesome

10

Jari-Pekka

11 feb 2026

·

Se alojó 1 noche

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

4

thomas

20 dic 2024

·

Se alojó 1 noche

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.

6

Kathrin

20 sept 2023

·

Se alojó 1 noche

Das Hotel ist schon etwas in die Jahre gekommen. Unser Zimmer hat etwas gemüffelt und man sollte nicht zu genau in die Ecken schauen. Insgesamt war es aber absolut in Ordnung. Die Auswahl beim Frühstück war reichhaltig, allerdings war alles etwas schmuddelig.

10

Fiona

21 jul 2023

·

Se alojó 2 noches

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

10

johanna

17 sept 2023

·

Se alojó 1 noche

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

6

Erika

25 sept 2025

·

Se alojó 1 noche

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	46 US$
febrero	46 US$
marzo	47 US$
abril	51 US$
mayo	50 US$
junio	51 US$
julio	51 US$
agosto	44 US$
septiembre	42 US$
octubre	45 US$
noviembre	47 US$
diciembre	47 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $37
18 $45	19 $45	20 $35	21 $38	22 $38	23 $31	24 $38
25 $38	26 $38	27 $38	28 $38	29 $38	30 $38	31 $38

DO	LU	MA	MI	JU	VI	SA
1 $38	2 $87	3 $76	4 $38	5 $38	6 $38	7 $38
8 $38	9 $38	10 $38	11 $38	12 $38	13 $38	14 $38
15 $38	16 $38	17 $42	18 $42	19 $42	20 $42	21 $42
22 $42	23 $42	24 $43	25 $42	26 $42	27 $42	28 $42
29 $42	30 $42

Grand Mercure Medan Angkasa

Precios para Grand Mercure Medan Angkasa

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe, 1 cama de matrimonio grande

Suite junior, 1 cama de matrimonio grande

Suite Deluxe, 1 cama de matrimonio grande

Habitación ejecutiva, 1 cama de matrimonio grande

Habitación Deluxe, 2 camas individuales

Habitación ejecutiva, 2 camas individuales

Habitación Premier, 1 cama de matrimonio grande

Habitación Premier, 2 camas individuales

Reseñas de los huéspedes sobre Grand Mercure Medan Angkasa

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas