Name: Grand Mercure Medan Angkasa
Address: Jl. Sutomo No. 1, Medan, Sumatra du Nord, ID
Price range: 31 $US–87 $US per night
Rating: 8.3

Ce qu'en disent des voyageurs

Au Grand Mercure Medan Angkasa, les clients apprécient souvent le service amical, les chambres spacieuses et confortables (dont certaines ont été récemment rénovées), ainsi qu'un petit-déjeuner varié et savoureux. Les points négatifs récurrents incluent des salles de bains et des équipements vieillissants, une qualité de propreté parfois inégale, du bruit et une fermeture de la piscine en début de soirée.

La qualité des chambres est variable : certains clients signalent des équipements datés, une faible pression de l'eau ou une plomberie bruyante, et du bruit de la rue ou de la lumière qui perturbe le sommeil. Plusieurs commentaires mentionnent un emplacement central, mais certains soulignent le nombre limité de restaurants à proximité et les appels à la prière matinaux de la mosquée. L'espace dédié au petit-déjeuner peut être bondé aux heures de pointe, et certains plats ne sont pas toujours assez chauds. En résumé, attendez-vous à un séjour agréable et de bon rapport qualité-prix, avec quelques compromis occasionnels concernant l'entretien et le bruit.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine est disponible mais ferme tôt, vers 19h00. Les mentions d'autres installations sont limitées, avec des commentaires mitigés sur la salle de sport.

Avis de voyageur à ce sujet

8

hakhee

17 janv. 2022

·

A séjourné 3 nuits

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

10

Michael

28 oct. 2023

·

A séjourné 2 nuits

No convenience shop

10

johanna

27 sept. 2023

·

A séjourné 1 nuit

I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.

10

Jari-Pekka

11 févr. 2026

·

A séjourné 1 nuit

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

4

thomas

20 déc. 2024

·

A séjourné 1 nuit

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.

6

Erika

25 sept. 2025

·

A séjourné 1 nuit

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

8

Piero

30 janv. 2024

·

A séjourné 7 nuits

Hotel avec piscine agréable. (À savoir toutefois : cette dernière n'est ouverte que jusqu'à 19:00.)

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires concernant la propreté sont mitigés : plusieurs signalent des joints de salle de bain sales ou moisis, de la rouille, ou des endroits oubliés lors du nettoyage, contrastant avec des commentaires sur des chambres propres.

Avis de voyageur à ce sujet

8

IRENE

6 oct. 2024

·

A séjourné 3 nuits

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

8

hakhee

17 janv. 2022

·

A séjourné 3 nuits

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

8

hakhee

3 janv. 2022

·

A séjourné 3 nuits

아침 뷔페는 상당히 좋았음. 화장실은 일부 코킹에 곰팡이가 있었음.

8

Tom

4 mars 2025

·

A séjourné 3 nuits

The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.

8

Mariam

3 déc. 2024

·

A séjourné 3 nuits

The bed sheet is not clean n toilet not clean up properly

6

Kathrin

20 sept. 2023

·

A séjourné 1 nuit

Das Hotel ist schon etwas in die Jahre gekommen. Unser Zimmer hat etwas gemüffelt und man sollte nicht zu genau in die Ecken schauen. Insgesamt war es aber absolut in Ordnung. Die Auswahl beim Frühstück war reichhaltig, allerdings war alles etwas schmuddelig.

6

Bindu

30 déc. 2024

·

A séjourné 1 nuit

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either

10

Fiona

21 juil. 2023

·

A séjourné 2 nuits

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

8

Peter

5 juil. 2025

·

A séjourné 4 nuits

Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅

6

Erika

25 sept. 2025

·

A séjourné 1 nuit

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

De nombreux clients décrivent les chambres comme spacieuses et confortables, certaines ayant été récemment rénovées. D'autres font état de meubles datés, d'une faible pression de l'eau ou d'une plomberie bruyante, de bruit de la lumière ou de la rue, et de problèmes pratiques occasionnels tels que des cintres limités ou une climatisation trop froide.

Avis de voyageur à ce sujet

8

IRENE

6 oct. 2024

·

A séjourné 3 nuits

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

10

Jari-Pekka

11 févr. 2026

·

A séjourné 1 nuit

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

8

nancy

4 févr. 2023

·

A séjourné 1 nuit

Déçu, la première fois la chambre était correcte cette fois ci l'ensemble était trés vétuste le robinet d'eau chaude de la salle de bain ne fonctionnait pas

10

Kadjairi Rudy

15 oct. 2025

·

A séjourné 2 nuits

The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.

10

Yuen Teh

21 mai 2025

·

A séjourné 2 nuits

Very comfortable, room is renewed, and I really enjoyed staying there

8

Peter

5 juil. 2025

·

A séjourné 4 nuits

Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅

10

johanna

17 sept. 2023

·

A séjourné 1 nuit

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

6

Purnama

27 mai 2025

·

A séjourné 1 nuit

Air minum sedikit. Ac terlalu dingin

6

Erika

25 sept. 2025

·

A séjourné 1 nuit

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

8

Daniel yuen

14 août 2024

·

A séjourné 5 nuits

The hotel room is old and need to renew.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué pour son amabilité, son accueil et son efficacité, avec un enregistrement et un départ fluides, et des attentions particulières comme des décorations d'anniversaire. Quelques clients ont noté une maîtrise limitée de l'anglais ou des problèmes de procédure lors de l'enregistrement et de la facturation.

Avis de voyageur à ce sujet

8

william

30 déc. 2024

·

A séjourné 7 nuits

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

10

Setiawan

1 janv. 2026

·

A séjourné 1 nuit

Best choice for family vacation trip. Service is very good, very welcome us as guest. Also care about our complain.

10

Aqiludeen Nurul Aqilah

20 oct. 2025

·

A séjourné 2 nuits

Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!

10

Jari-Pekka

11 févr. 2026

·

A séjourné 1 nuit

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

10

John

21 mars 2025

·

A séjourné 3 nuits

Efficient and friendly service. Great value for the price, and good central location.

6

Christine

5 janv. 2025

·

A séjourné 3 nuits

None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel.

10

John

28 juin 2025

·

A séjourné 1 nuit

My second time staying here. Good value, wonderful service.

6

Bindu

30 déc. 2024

·

A séjourné 1 nuit

Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either

10

Setiawan

1 janv. 2026

·

A séjourné 1 nuit

Nice place to take some rest. The place is well maintaince. We are very enjoy the short trip here. Staff very welcome us. Thank for warm welcome and the care.

10

johanna

17 sept. 2023

·

A séjourné 1 nuit

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Plusieurs commentaires mentionnent un emplacement central avec un accès facile aux transports en commun. Certains signalent un nombre limité d'options de restauration à proximité et les appels à la prière matinaux de la mosquée.

Avis de voyageur à ce sujet

8

william

30 déc. 2024

·

A séjourné 7 nuits

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

8

IRENE

6 oct. 2024

·

A séjourné 3 nuits

Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).

8

hakhee

17 janv. 2022

·

A séjourné 3 nuits

로비 리모델링으로 산뜻함, 호텔룸은 깨끗하나 화장실은 노후로 보수 필요, 주변에 식당이 없고 KFC만 있음, 호텔옆 이슬람 사원이 있어 새벽 4시에 잠을 깸. 아침식사는 양과 질적으로 매우 만족함. 화장실에 일반 타올이 없고 샤워타올만 있음. 옷장에 옷걸이 부족함. 헬스센타는 넓은 편임

8

hakhee

15 mars 2022

·

A séjourné 5 nuits

숙박비에 비해 시설이 양호하고 특히 아침 뷔폐식이 매우 좋은 편임. 단지 주변에 외식할 만한 식당이 없어 아쉬움

10

John

21 mars 2025

·

A séjourné 3 nuits

Efficient and friendly service. Great value for the price, and good central location.

10

Fiona

21 juil. 2023

·

A séjourné 2 nuits

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa variété et sa qualité, notamment les options végétariennes et le bon café. Certains clients ont trouvé que les heures de pointe étaient bondées, avec des plats parfois tièdes, ou ont souhaité plus de variété quotidienne.

Avis de voyageur à ce sujet

8

william

30 déc. 2024

·

A séjourné 7 nuits

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.

8

Leonard

25 févr. 2024

·

A séjourné 8 nuits

Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.

8

hakhee

3 janv. 2022

·

A séjourné 3 nuits

아침 뷔페는 상당히 좋았음. 화장실은 일부 코킹에 곰팡이가 있었음.

8

Santo

28 juil. 2023

·

A séjourné 2 nuits

Everything went smooth hotel is great breakfast awesome

10

Jari-Pekka

11 févr. 2026

·

A séjourné 1 nuit

This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.

4

thomas

20 déc. 2024

·

A séjourné 1 nuit

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.

6

Kathrin

20 sept. 2023

·

A séjourné 1 nuit

Das Hotel ist schon etwas in die Jahre gekommen. Unser Zimmer hat etwas gemüffelt und man sollte nicht zu genau in die Ecken schauen. Insgesamt war es aber absolut in Ordnung. Die Auswahl beim Frühstück war reichhaltig, allerdings war alles etwas schmuddelig.

10

Fiona

21 juil. 2023

·

A séjourné 2 nuits

Lovely hotel in centre of Medan. Spacious and clean room with good air con. Breakfast was very good.

10

johanna

17 sept. 2023

·

A séjourné 1 nuit

The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.

6

Erika

25 sept. 2025

·

A séjourné 1 nuit

Points positifs : Chambre spacieuse et literie confortable. Excellent petit déjeuner. Points négatifs : chambre mal isolée et vétuste (beaucoup de rouille dans la salle de bain, chutes de bouts de plâtres du plafond, ménage non fait sous le lit…). La salle de sport est extrêmement mal entretenue, beaucoup de machines sont rouillées et inutilisables. C’est très en-dessous de la qualité habituelle hôtels Mercure.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	46 $US
février	46 $US
mars	47 $US
avril	51 $US
mai	50 $US
juin	51 $US
juillet	51 $US
août	44 $US
septembre	42 $US
octobre	45 $US
novembre	47 $US
décembre	47 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $37
18 $45	19 $45	20 $35	21 $38	22 $38	23 $31	24 $38
25 $38	26 $38	27 $38	28 $38	29 $38	30 $38	31 $38

di	lu	ma	me	je	ve	sa
1 $38	2 $87	3 $76	4 $38	5 $38	6 $38	7 $38
8 $38	9 $38	10 $38	11 $38	12 $38	13 $38	14 $38
15 $38	16 $38	17 $42	18 $42	19 $42	20 $42	21 $42
22 $42	23 $42	24 $43	25 $42	26 $42	27 $42	28 $42
29 $42	30 $42

Grand Mercure Medan Angkasa

Prix pour Grand Mercure Medan Angkasa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe, 1 très grand lit

Suite Junior, 1 très grand lit

Suite Deluxe, 1 très grand lit

Chambre Exécutive, 1 très grand lit

Chambre Deluxe, 2 lits une place

Chambre Exécutive, 2 lits une place

Chambre « Premier », 1 très grand lit

Chambre « Premier », 2 lits une place

Avis des voyageurs sur Grand Mercure Medan Angkasa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir