Santhiya Koh Phangan Resort & Spa - Up to THB 2,000 Resort Credit per Night
US$165
/ night
Avg. for September
Prices for Santhiya Koh Phangan Resort & Spa - Up to THB 2,000 Resort Credit per Night
Select dates to see prices and availability
US$165
/ night
Avg. for September
Monthly average prices
Nightly prices at Santhiya Koh Phangan Resort & Spa - Up to THB 2,000 Resort Credit per Night average US$82 in the cheapest month (November) and US$315 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$263 |
| February | US$263 |
| March | US$213 |
| April | US$177 |
| May | US$116 |
| June | US$119 |
| July | US$279 |
| August | US$315 |
| September | US$165 |
| October | US$125 |
| November | US$82 |
| December | US$183 |
J
F
M
A
M
J
J
A
Sept · US$165
S
O
N
D
Most expensive: August (~US$315)
Cheapest: November (~US$82)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. This resort also features complimentary wire...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Business amenities
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a ferry terminal shuttle.
Dining
Grab a bite at Chantara Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 99 individually furnished guestrooms, featuring refrigerators and minibars. Rooms have private balconies or patios. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
With a stay at Santhiya Koh Phangan Resort & Spa – Up to THB 2,000 Resort Credit per Night in Ko Pha-ngan (Ban Tai), you'll be a 2-minute drive from Thong Nai Pan Noi Beach and 8 minutes from Thong Nai Pan Yai Beach. This family-friendly resort is 11.9 mi (19.1 km) from Thong Sala Pier and 2.3 mi (3.7 km) from Bottle Beach.
What's nearby
Thong Nai Pan Noi Beach(0.6 Miles)
Thong Nai Pan Yai Beach(1.6 Miles)
Phasawan Viewpoint(1.7 Miles)
Bottle Beach(2.3 Miles)
Tharn Sadet Waterfall(4.8 Miles)
Haad Than Sadet Beach(5.4 Miles)
Ban Thai Beach(8.9 Miles)
Hard Road(9.4 Miles)
Haad Thian Beach(9.6 Miles)
Tong Sala Beach(10.8 Miles)
Pantip Food Market(11.6 Miles)
Haad Rin Nai Beach(11.7 Miles)
Haad Yuan Beach(11.8 Miles)
Haad Rin Nok Beach(11.8 Miles)
Raja Ferry Port(11.8 Miles)
The preferred airport for Santhiya Koh Phangan Resort & Spa – Up to THB 2,000 Resort Credit per Night is Samui Intl. Airport (USM)(47.9 Miles)
Airport shuttle
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Location
22/7 Moo 5 Bantai, Koh Phangan, Baan Tai, Thailand
Thong Nai Pan Noi Beach (0.6 Miles)
Thong Nai Pan Yai Beach (1.6 Miles)
Phasawan Viewpoint (1.7 Miles)
Bottle Beach (2.3 Miles)
Tharn Sadet Waterfall (4.8 Miles)
Haad Than Sadet Beach (5.4 Miles)
Room options
5
Pool Suite Sea View with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
4
Superior Room with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Junior Pool Villa with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Supreme Deluxe Room with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Grand Villa with Thb 2,000 Net Resort Credit Per Night
Room details
3× Extra-Large Double Beds
Sleeps 6
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Sea View Pool Villa with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Supreme Deluxe Pool Access Room with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Pool Suite Sea View with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Supreme Deluxe Room with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
6
Hideaway Pool Villa with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
4
Sea View Villa with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Pool Suite Garden View with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
4
Sea View Villa with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 4
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Junior Pool Villa with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
4
Superior Room with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Grand Villa with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 6
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Sea View Pool Villa Plus with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Royal Grand Pool Villa with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 6
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Royal Grand Pool Villa with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 6
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
6
Hideaway Pool Villa with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Sea View Pool Villa Plus with Thb 1,500 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 2
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Pool Suite Garden View with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Supreme Deluxe Pool Access Room with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Sea View Pool Villa with Thb 2,000 Net Resort Credit Per Night
Room details
1 Extra-Large Double Bed
Sleeps 2
Balcony or TerraceAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
Guest reviews of Santhiya Koh Phangan Resort & Spa - Up to THB 2,000 Resort Credit per Night
8.6
Fabulous
Based on 2,445 verified reviews
Who stays here?
Business
0%
Couple
74%
Family
16%
Group
7%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Santhiya Koh Phangan Resort and Spa delivers striking jungle-and-sea scenery with traditional Thai wood design, spacious villas (many with private pools), and often-praised breakfasts, creating a relaxed, uncrowded atmosphere that many guests find memorable and ideal for recharging.
Read moreWas this helpful?
What guests think
Santhiya Koh Phangan Resort and Spa delivers striking jungle-and-sea scenery with traditional Thai wood design, spacious villas (many with private pools), and often-praised breakfasts, creating a relaxed, uncrowded atmosphere that many guests find memorable and ideal for recharging.
The location is remote and hilly, with a small, sometimes rocky beach and an uneven path to a nearby village; internal buggies help, but getting around the island or arranging transfers can be costly or inconvenient. Service is frequently friendly, yet reports note slow or unresponsive communication (e.g., WhatsApp), lengthy check-in/out, inflexible policies and refunds, and confusion around boat transfers. Rooms are scenic but some feel dark or dated, with ongoing renovations and occasional maintenance or cleanliness issues such as pests; a few guests reported facility closures and rare safety concerns. Expect a beautiful, tranquil stay best for relaxation rather than exploration.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Multiple pools, private pool villas, a spa, and 24/7 internal buggies are highlights, but the beach is small and sometimes rocky. Some reviews mention gym limitations or closure, renovations/noise, occasional pool closures, and mixed experiences with boat transfers.
Related guest reviews
10
Joseph
14 Nov 2024
·
Stayed 1 night
Best spa in the world 🌎
Best spa in the world 🌎
10
Bruce
16 Aug 2025
·
Stayed 7 nights
Especially loved the lap pool and well equipped fitness room.
Especially loved the lap pool and well equipped fitness room.
8
Yasmin
15 Nov 2025
·
Stayed 6 nights
Das Hotel besticht auf den ersten Blick durch sein traumhaftes Design und eine wirklich unschlagbare Aussicht. Die Thai-Architektur und die Atmosphäre vor Ort vermitteln sofort ein luxuriöses Gefühl, das einfach unschlagbar ist. Allerdings gibt es einige Punkte, die für ein Luxus-Spa-Resort enttäuschend waren. Das Frühstück war leider nur ausreichend und bot nicht die Vielfalt, die man bei dieser Kategorie erwarten würde. Hier wäre eindeutig mehr Auswahl wünschenswert. Auch das Thema Sicherheit beim Überqueren des öffentliches Strandes ließ zu wünschen übrig. Die Wege könnten sicherer und klarer gestaltet werden, um Unfälle zu vermeiden. Das Spa-Angebot war grundsätzlich vorhanden, jedoch überwiegend kostenpflichtig oder nur mit Aufpreis nutzbar. Für ein Resort mit Spa-Fokus hätte ich mir hier mehr inkludierte Leistungen erhofft. Positiv hervorzuheben ist das Persona. Sehr freundlich, zuvorkommend und hilfsbereit. Ein großer Pluspunkt des Hotels. Nicht optimal waren wiederum die Shuttle-Zeiten zur nahegelegenen Small village. Die Abfahrtszeiten waren nicht besonders optimal. Insgesamt ist das Hotel wunderschön , insbesondere durch sein beeindruckendes Design und die fantastische Aussicht. Mit einigen Verbesserungen im Serviceangebot und in der Gästeorientierung könnte es ein wirklich herausragendes Luxusresort sein.
Das Hotel besticht auf den ersten Blick durch sein traumhaftes Design und eine wirklich unschlagbare Aussicht. Die Thai-Architektur und die Atmosphäre vor Ort vermitteln sofort ein luxuriöses Gefühl, das einfach unschlagbar ist. Allerdings gibt es einige Punkte, die für ein Luxus-Spa-Resort enttäuschend waren. Das Frühstück war leider nur ausreichend und bot nicht die Vielfalt, die man bei dieser Kategorie erwarten würde. Hier wäre eindeutig mehr Auswahl wünschenswert. Auch das Thema Sicherheit beim Überqueren des öffentliches Strandes ließ zu wünschen übrig. Die Wege könnten sicherer und klarer gestaltet werden, um Unfälle zu vermeiden. Das Spa-Angebot war grundsätzlich vorhanden, jedoch überwiegend kostenpflichtig oder nur mit Aufpreis nutzbar. Für ein Resort mit Spa-Fokus hätte ich mir hier mehr inkludierte Leistungen erhofft. Positiv hervorzuheben ist das Persona. Sehr freundlich, zuvorkommend und hilfsbereit. Ein großer Pluspunkt des Hotels. Nicht optimal waren wiederum die Shuttle-Zeiten zur nahegelegenen Small village. Die Abfahrtszeiten waren nicht besonders optimal. Insgesamt ist das Hotel wunderschön , insbesondere durch sein beeindruckendes Design und die fantastische Aussicht. Mit einigen Verbesserungen im Serviceangebot und in der Gästeorientierung könnte es ein wirklich herausragendes Luxusresort sein.
8
Michael
9 Oct 2025
·
Stayed 6 nights
Personal sehr freundlich! Sauberes Zimmer, Privatpool, Blick aufs Meer. Fitness hätte mehr Auswahl geboten werden können für die Resort Größe.
Personal sehr freundlich! Sauberes Zimmer, Privatpool, Blick aufs Meer. Fitness hätte mehr Auswahl geboten werden können für die Resort Größe.
4
André
16 Mar 2023
·
Das Hotel und viele Bewertungen machen im Internet einen paradiesischen Eindruck. Die Realität sieht leider ganz anders aus. Die gesamte Anlage ist total in die Jahre gekommen und renovierungsbedürftig. Das gilt auch für den Bootsanleger. Die Boote legen anders als versprochen nicht direkt beim Hotel an, sondern am Hafen auf der Insel. Beworbene Freizeitangebote sind nicht existent. Das Fitnessstudio ist dauerhaft geschlossen. Die Liegen im Strandbereich sind alles andere als einladend und sollten dringend ausgetauscht werden. Vernünftige Handtücher werden für die Liegen leider auch nicht zur Verfügung gestellt. Die Sauberkeit lässt zu wünschen übrig. Auf der Hotelanlage gibt es sehr viele Moskitos. Des Weitern leben auf der Hotelanlage mehrere (wilde?) Hunde, was ein absolutes No Go ist. Die Hunde rennen über die Anlage und bellen teilweise die ganze Nacht durch. Wer Berührungsängste mit Reptilien hat, der sollte das Hotel meiden. Durch die Dächer können einige ungebetene Gäste in das Zimmer gelangen. Wir hatten eine größere Echse im Zimmer, wodurch wir aus dem Schlaf gerissen wurden. Unterstützung vom Personal? Fehlanzeige! Es war keiner bereit das Tier aus dem Zimmer zu entfernen. Unsere Ängste wurden nicht ernstgenommen. Dies führte dazu, dass der Aufenthalt vorzeitig abgebrochen wurde. Wir raten von dem Hotel dringend ab!
Das Hotel und viele Bewertungen machen im Internet einen paradiesischen Eindruck. Die Realität sieht leider ganz anders aus. Die gesamte Anlage ist total in die Jahre gekommen und renovierungsbedürftig. Das gilt auch für den Bootsanleger. Die Boote legen anders als versprochen nicht direkt beim Hotel an, sondern am Hafen auf der Insel. Beworbene Freizeitangebote sind nicht existent. Das Fitnessstudio ist dauerhaft geschlossen. Die Liegen im Strandbereich sind alles andere als einladend und sollten dringend ausgetauscht werden. Vernünftige Handtücher werden für die Liegen leider auch nicht zur Verfügung gestellt. Die Sauberkeit lässt zu wünschen übrig. Auf der Hotelanlage gibt es sehr viele Moskitos. Des Weitern leben auf der Hotelanlage mehrere (wilde?) Hunde, was ein absolutes No Go ist. Die Hunde rennen über die Anlage und bellen teilweise die ganze Nacht durch. Wer Berührungsängste mit Reptilien hat, der sollte das Hotel meiden. Durch die Dächer können einige ungebetene Gäste in das Zimmer gelangen. Wir hatten eine größere Echse im Zimmer, wodurch wir aus dem Schlaf gerissen wurden. Unterstützung vom Personal? Fehlanzeige! Es war keiner bereit das Tier aus dem Zimmer zu entfernen. Unsere Ängste wurden nicht ernstgenommen. Dies führte dazu, dass der Aufenthalt vorzeitig abgebrochen wurde. Wir raten von dem Hotel dringend ab!
8
STEPHANE
9 May 2025
·
Stayed 5 nights
Nice complex overall. Some renovations were taking place creating noise. I did not appreciate the noise of insects. I was barely able to sleep.
Nice complex overall. Some renovations were taking place creating noise. I did not appreciate the noise of insects. I was barely able to sleep.
6
Marie
13 Dec 2022
·
Stayed 9 nights
Mørkt værelse. Poolen var lukket flere af dagene hvilket var et stort minus. Fin morgen buffet. Lidt irriterende at skulle vente på bagage både ved ind og udtjekning. Dårlig mad vi fik via roomservice. Lang ind og udtjekning.
Mørkt værelse. Poolen var lukket flere af dagene hvilket var et stort minus. Fin morgen buffet. Lidt irriterende at skulle vente på bagage både ved ind og udtjekning. Dårlig mad vi fik via roomservice. Lang ind og udtjekning.
10
Ronja
8 Mar 2024
·
Stayed 4 nights
Detta hotell överträffade våra förväntningar! Rent o fint, fräscht poolområde och bra mat! Shuttle service 24/7 som kör runt dig på resorten. Du behöver inte ställa klockan för att få en solstol. Lungt, skönt och mysigt! De har tillgång till privat båt som kör dig vidare till nästa destination eller direkt till flygplatsen på koh samui, service i toppklass! Kan varmt rekommendera att välja rum med poolaccess, så värt pengarna att kunna gå ut o ta ett morgon/kvällsdopp. Det enda negativa är att det ligger väldigt avsides, så 4 nätter tyckte vi var lagom här.
Detta hotell överträffade våra förväntningar! Rent o fint, fräscht poolområde och bra mat! Shuttle service 24/7 som kör runt dig på resorten. Du behöver inte ställa klockan för att få en solstol. Lungt, skönt och mysigt! De har tillgång till privat båt som kör dig vidare till nästa destination eller direkt till flygplatsen på koh samui, service i toppklass! Kan varmt rekommendera att välja rum med poolaccess, så värt pengarna att kunna gå ut o ta ett morgon/kvällsdopp. Det enda negativa är att det ligger väldigt avsides, så 4 nätter tyckte vi var lagom här.
8
Rhiannon
11 Mar 2025
·
Stayed 7 nights
Beautiful property. Really unique and special. The buggies around the property are really efficient so being on the hill is not an issue - just amazing views. Staff in restaurants are amazing and food options are good value and delicious. Staff in reception not very good. You do not feel there is anyone in charge. Check in process is poor. Rooms are dark. Beach not as nice as many on the island.
Beautiful property. Really unique and special. The buggies around the property are really efficient so being on the hill is not an issue - just amazing views. Staff in restaurants are amazing and food options are good value and delicious. Staff in reception not very good. You do not feel there is anyone in charge. Check in process is poor. Rooms are dark. Beach not as nice as many on the island.
10
Cassandra
18 Sept 2025
·
Stayed 4 nights
Fabulous place to stay! Convenient shuttle that can take you around the resort. Short walk to the beach and local restaurants and shops. Villa was a dream - clean, spacious and an amazing view. I ended up extending my stay and will definitely be back again!
Fabulous place to stay! Convenient shuttle that can take you around the resort. Short walk to the beach and local restaurants and shops. Villa was a dream - clean, spacious and an amazing view. I ended up extending my stay and will definitely be back again!
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and villas very clean with diligent housekeeping, but others reported pests (cockroaches, bed bugs), occasional missed cleanings, and aging wood or public areas needing better upkeep.
Related guest reviews
10
naama
18 Dec 2025
·
Stayed 3 nights
everything was outstending great, The staff is amazing the service is perfect in every aspect, all the time smiling and take care of everylittle detail, breakfast is very various and reach' nothing is missing, very clean and very well maintained. not for a disable people because of the many stairs/
everything was outstending great, The staff is amazing the service is perfect in every aspect, all the time smiling and take care of everylittle detail, breakfast is very various and reach' nothing is missing, very clean and very well maintained. not for a disable people because of the many stairs/
6
Kell
21 Dec 2024
·
Stayed 5 nights
Friendly staff. Front desk used 48 minutes for a simple upgrade to a better room . Bed bugs. Stayed at Synthiya in 2016. Returned in December 2024 where it’s clear that hotel area needs maintenance. Bad timing for pier maintenance. Noice all day from grinding - December 20th and 21st (weekend before X-mas).
Friendly staff. Front desk used 48 minutes for a simple upgrade to a better room . Bed bugs. Stayed at Synthiya in 2016. Returned in December 2024 where it’s clear that hotel area needs maintenance. Bad timing for pier maintenance. Noice all day from grinding - December 20th and 21st (weekend before X-mas).
8
Jonathan
23 Feb 2024
·
Stayed 6 nights
Good value hotel. Room was very clean and comfortable. The outside bathroom and bath were difficult to keep clean from leaves and birds. Our room was near the cleaners station and they started getting everything out at 6.30am which woke us up, Very wide choice at breakfast which was good , also very busy. There are other restaurants along the beach which are nice to visit and a change from staying in the hotel. Overall our stay was good but parts of the hotel and area are showing signs of age.
Good value hotel. Room was very clean and comfortable. The outside bathroom and bath were difficult to keep clean from leaves and birds. Our room was near the cleaners station and they started getting everything out at 6.30am which woke us up, Very wide choice at breakfast which was good , also very busy. There are other restaurants along the beach which are nice to visit and a change from staying in the hotel. Overall our stay was good but parts of the hotel and area are showing signs of age.
4
Yuval
20 Oct 2025
·
Stayed 2 nights
We had a rather disappointing stay at this hotel. From the moment we entered our (upgraded) room, we heard constant talking noises coming from an unclear source. After some checking, we discovered there was a staff room located directly beneath ours, which made the stay quite unpleasant. When we contacted the staff, they initially told us this couldn’t be the case. Only after insisting did they admit there might indeed be such a room and said they would check. They offered to move us to another room, but it was of lower quality than the one we had booked, and overall it felt like they weren’t really trying to make us feel comfortable. The rooms themselves are nicely designed, but not very practical or comfortable. Because of the rain, the bathroom got wet and dirty easily. At the end of our second day, we found that our room hadn’t been cleaned at all, which made us decide to leave the hotel early. The hotel restaurant wasn’t great either, though the service there was nice — we preferred eating outside instead. The hotel shuttle service was also quite poor and disorganized. On the positive side, the pool area and the beach were pleasant.
We had a rather disappointing stay at this hotel. From the moment we entered our (upgraded) room, we heard constant talking noises coming from an unclear source. After some checking, we discovered there was a staff room located directly beneath ours, which made the stay quite unpleasant. When we contacted the staff, they initially told us this couldn’t be the case. Only after insisting did they admit there might indeed be such a room and said they would check. They offered to move us to another room, but it was of lower quality than the one we had booked, and overall it felt like they weren’t really trying to make us feel comfortable. The rooms themselves are nicely designed, but not very practical or comfortable. Because of the rain, the bathroom got wet and dirty easily. At the end of our second day, we found that our room hadn’t been cleaned at all, which made us decide to leave the hotel early. The hotel restaurant wasn’t great either, though the service there was nice — we preferred eating outside instead. The hotel shuttle service was also quite poor and disorganized. On the positive side, the pool area and the beach were pleasant.
6
Charl
24 Feb 2023
·
Stayed 21 nights
Sehr guter Service, gutes Frühstück, Gebäude dringend renovierungsbedürftig Toiletten total verschmutzt Türen schließen nicht mehr
Sehr guter Service, gutes Frühstück, Gebäude dringend renovierungsbedürftig Toiletten total verschmutzt Türen schließen nicht mehr
8
Frank
8 Dec 2022
·
Stayed 19,330 nights
Corona hat Thailand und die Tourismusbranche schwer getroffen. 3 Jahre kaum Einnahmen führten zu einem schnellen Verfall der naturnahen Hotelanlage. Ohne Geld konnten die notwendigen Reparaturen nicht durchgeführt werden. Wir kannten die Anlage von einem Besuch in der Vergangenheit. Damals war die Hotelanlage ein perfektes Paradies. Umso trauriger waren wir, als wir den aktuellen Zustand sehen mussten. Nichtsdestotrotz hatten wir eine schöne Zeit. Der Bungalow mit Pool (Hideaway 1210) mit eigenem Pool war gut gelegen und hatte ein schönes openair Badezimmer. Das Bett war super bequem und Pung, unser Zimmermädchen, war sehr freundlich und hilfsbereit. Das Zimmer war immer super sauber und gepflegt. Die ganze Anlage liegt herrlich und ruhig mitten im Dschungel. Für Familien mit kleinen Kindern oder Personen, die nicht gut zu Fuß sind, würden wir die Anlage nicht empfehlen. Partygänger kommen hier auch nicht auf ihre Kosten Überhaupt reißt der tolle Service und die Freundlichkeit der Mitarbeiter vieles wieder raus. Wir haben uns daher sehr wohl gefühlt. Das Frühstücksbuffet war lecker und großzügig. Aber 5 Sterne hat die Anlage aktuell noch nicht wieder. Maximal 3 Sterne. Der Fitnessraum ist außer Betrieb und es müssen noch einige Reparaturen erfolgen, bis das Hotel wieder in altem Glanz erstrahlt. Wir glauben aber daran, dass das geschafft werden kann. Aktuell wird überall gearbeitet, es kommen wieder Gäste und damit auch wieder das dafür notwendige Kapital.
Corona hat Thailand und die Tourismusbranche schwer getroffen. 3 Jahre kaum Einnahmen führten zu einem schnellen Verfall der naturnahen Hotelanlage. Ohne Geld konnten die notwendigen Reparaturen nicht durchgeführt werden. Wir kannten die Anlage von einem Besuch in der Vergangenheit. Damals war die Hotelanlage ein perfektes Paradies. Umso trauriger waren wir, als wir den aktuellen Zustand sehen mussten. Nichtsdestotrotz hatten wir eine schöne Zeit. Der Bungalow mit Pool (Hideaway 1210) mit eigenem Pool war gut gelegen und hatte ein schönes openair Badezimmer. Das Bett war super bequem und Pung, unser Zimmermädchen, war sehr freundlich und hilfsbereit. Das Zimmer war immer super sauber und gepflegt. Die ganze Anlage liegt herrlich und ruhig mitten im Dschungel. Für Familien mit kleinen Kindern oder Personen, die nicht gut zu Fuß sind, würden wir die Anlage nicht empfehlen. Partygänger kommen hier auch nicht auf ihre Kosten Überhaupt reißt der tolle Service und die Freundlichkeit der Mitarbeiter vieles wieder raus. Wir haben uns daher sehr wohl gefühlt. Das Frühstücksbuffet war lecker und großzügig. Aber 5 Sterne hat die Anlage aktuell noch nicht wieder. Maximal 3 Sterne. Der Fitnessraum ist außer Betrieb und es müssen noch einige Reparaturen erfolgen, bis das Hotel wieder in altem Glanz erstrahlt. Wir glauben aber daran, dass das geschafft werden kann. Aktuell wird überall gearbeitet, es kommen wieder Gäste und damit auch wieder das dafür notwendige Kapital.
6
Sarah
6 Feb 2024
·
Stayed 4 nights
Das Hotel ist in manchen Punkten ein Traum, in anderen wieder nicht. Die Anlage ist wirklich traumhaft schön. Dennoch gibt es einige Schandflecken, die man verstecken sollte, z. B. durch Zäune. Das Frühstück ist super! Unsere Sea View Villa war super schön und wir haben uns sehr wohl gefühlt. Gott sei Dank bemerkten wir die Kakerlaken erst am letzten Abend, sonst wäre es schrecklich für mich gewesen. Tatsächlich hatten wir sogar eine im Koffer mitgenommen!! Also Achtung! Man lebt aber in völliger Natur, weshalb man dies nicht umgehen kann. Ebenso wenig umgehen kann man den Sound der Natur. Wir konnten tatsächlich keine Nacht schlafen weil Vögel und andere Tiere sooo laut sind. Der Strand ist nicht einladend. Man muss durch einen mit rostigem Stacheldraht bestückten Weg gehen, wenn man zum nächsten Strand und zu dem kleinen Dorf möchte. Für mich für ein 5 Sterne Hotel ein NO GO! Da könnte man mit so wenig so viel mehr Sicherheit schaffen (z. B. Shuttle). Was cool war: Im Hotel konnte man via App Speisen und Getränke an seinen Platz bestellen (auch ins Zimmer!). Was nicht cool war: Die Preise! Und die Qualität sowie Sauberkeit einiger Gläser. Uns hat leider kein Essen richtig gut geschmeckt und von den Getränken war nur der Banana Shake okay. Ein Essen habe ich zurückgehen lassen, woraufhin ein riesen Tumult entstand - dies sorgte bei mir für Unwohlsein. Absolutes Plus: Der private Speedboat Shuttle nach Samui! Ich würde dennoch eines der beiden anderen großen Hotels buchen.
Das Hotel ist in manchen Punkten ein Traum, in anderen wieder nicht. Die Anlage ist wirklich traumhaft schön. Dennoch gibt es einige Schandflecken, die man verstecken sollte, z. B. durch Zäune. Das Frühstück ist super! Unsere Sea View Villa war super schön und wir haben uns sehr wohl gefühlt. Gott sei Dank bemerkten wir die Kakerlaken erst am letzten Abend, sonst wäre es schrecklich für mich gewesen. Tatsächlich hatten wir sogar eine im Koffer mitgenommen!! Also Achtung! Man lebt aber in völliger Natur, weshalb man dies nicht umgehen kann. Ebenso wenig umgehen kann man den Sound der Natur. Wir konnten tatsächlich keine Nacht schlafen weil Vögel und andere Tiere sooo laut sind. Der Strand ist nicht einladend. Man muss durch einen mit rostigem Stacheldraht bestückten Weg gehen, wenn man zum nächsten Strand und zu dem kleinen Dorf möchte. Für mich für ein 5 Sterne Hotel ein NO GO! Da könnte man mit so wenig so viel mehr Sicherheit schaffen (z. B. Shuttle). Was cool war: Im Hotel konnte man via App Speisen und Getränke an seinen Platz bestellen (auch ins Zimmer!). Was nicht cool war: Die Preise! Und die Qualität sowie Sauberkeit einiger Gläser. Uns hat leider kein Essen richtig gut geschmeckt und von den Getränken war nur der Banana Shake okay. Ein Essen habe ich zurückgehen lassen, woraufhin ein riesen Tumult entstand - dies sorgte bei mir für Unwohlsein. Absolutes Plus: Der private Speedboat Shuttle nach Samui! Ich würde dennoch eines der beiden anderen großen Hotels buchen.
10
Mads Sinding
25 Jul 2024
·
Stayed 3 nights
Really nice place. Great private pool and friendly staff. But we had a few cockroachs on our room. That was not so cool.
Really nice place. Great private pool and friendly staff. But we had a few cockroachs on our room. That was not so cool.
10
Ronny
15 Jan 2025
·
Stayed 10 nights
Sehr schöne Hotelanlage. Unsere Poolvilla war ein Traum.(1303) Bin kein Sonnenanbeter und durch die Bäume hatte ich viel Schatten. Das Zimmerpersonal war toll. Täglich eine super gründliche Reinigung.Wasserflaschen waren jeden Tag wieder Volle da. Das Frühstück bietet eine sehr große Auswahl. Wer hier etwas beanstandet, kann ich nicht nachvollziehen. Als kleinen Tip: Es steht immer viel Personal zur Begrüßung da. Vielleicht könnte sich mal Einer zum Kaffeeautomaten stellen und den Urlaubern bei der Bedienung helfen. Viele waren völlig überfordert, nur weil die Milch alle war. Bei dem Verbrauch wären größere Milchbehälter von Vorteil. Die Hotelanlage ist ein Tropenparadies. Es fahren zwar Shuttlebusse über die Anlage, aber trotzdem sollte man durch die vielen Treppen gut zu Fuß sein. Der Hoteleigene Strand ist klein, aber trotz schlechter Bewertungen wurde er bei uns täglich gereinigt. Bei dem Kletterweg über die Felsen zum Nachbarstrand wurde jetzt auch die Beleuchtung installiert und der von einigen erwähnte Stachedraht ist durch Stahlseile ersetzt, In den Restaurants schmeckt das Essen super. Klar kann man die Preise nicht mit den Straßenessen vergleichen. Zusammengefasst kann man sagen, daß es für uns traumhaft war. Viele Tiere vor der Tür( kleine Schlange, Echsen, Vögel), Die die meisten Leute garnicht bemerkt haben. Wer auf ein 5-Sterne Hotel mit dem Standart von Deutschland hofft ist hier definitiv falsch! Vielen Dank für die wunderschönen Tage.
Sehr schöne Hotelanlage. Unsere Poolvilla war ein Traum.(1303) Bin kein Sonnenanbeter und durch die Bäume hatte ich viel Schatten. Das Zimmerpersonal war toll. Täglich eine super gründliche Reinigung.Wasserflaschen waren jeden Tag wieder Volle da. Das Frühstück bietet eine sehr große Auswahl. Wer hier etwas beanstandet, kann ich nicht nachvollziehen. Als kleinen Tip: Es steht immer viel Personal zur Begrüßung da. Vielleicht könnte sich mal Einer zum Kaffeeautomaten stellen und den Urlaubern bei der Bedienung helfen. Viele waren völlig überfordert, nur weil die Milch alle war. Bei dem Verbrauch wären größere Milchbehälter von Vorteil. Die Hotelanlage ist ein Tropenparadies. Es fahren zwar Shuttlebusse über die Anlage, aber trotzdem sollte man durch die vielen Treppen gut zu Fuß sein. Der Hoteleigene Strand ist klein, aber trotz schlechter Bewertungen wurde er bei uns täglich gereinigt. Bei dem Kletterweg über die Felsen zum Nachbarstrand wurde jetzt auch die Beleuchtung installiert und der von einigen erwähnte Stachedraht ist durch Stahlseile ersetzt, In den Restaurants schmeckt das Essen super. Klar kann man die Preise nicht mit den Straßenessen vergleichen. Zusammengefasst kann man sagen, daß es für uns traumhaft war. Viele Tiere vor der Tür( kleine Schlange, Echsen, Vögel), Die die meisten Leute garnicht bemerkt haben. Wer auf ein 5-Sterne Hotel mit dem Standart von Deutschland hofft ist hier definitiv falsch! Vielen Dank für die wunderschönen Tage.
10
Marie
17 Nov 2025
·
Stayed 1 night
Clean room, the stuffs are really great and helpful, every transfer and every booking went smooth
Clean room, the stuffs are really great and helpful, every transfer and every booking went smooth
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Traditional Thai wooden villas with private pools and wide sea views are frequently praised for space and comfort. Some units feel dark, dated, or impractical in rain, with noise from nature or equipment and scattered maintenance issues.
Related guest reviews
10
Tal
5 Jan 2023
·
Stayed 5 nights
Beautiful hotel located on a cliff with a nice private beach and amazing two pools, one on the beach and another one up on the hill (recommended for swimmers!). Breakfast is excellent, the service in from the hotel staff is even better :-) The hotel is 10 minutes walk from the village, except the exit from the hotel which is dark at night and requires a little climbing the walk is easy. The hotel rooms are old, but well maintained in most cases
Beautiful hotel located on a cliff with a nice private beach and amazing two pools, one on the beach and another one up on the hill (recommended for swimmers!). Breakfast is excellent, the service in from the hotel staff is even better :-) The hotel is 10 minutes walk from the village, except the exit from the hotel which is dark at night and requires a little climbing the walk is easy. The hotel rooms are old, but well maintained in most cases
4
Yuval
20 Oct 2025
·
Stayed 2 nights
We had a rather disappointing stay at this hotel. From the moment we entered our (upgraded) room, we heard constant talking noises coming from an unclear source. After some checking, we discovered there was a staff room located directly beneath ours, which made the stay quite unpleasant. When we contacted the staff, they initially told us this couldn’t be the case. Only after insisting did they admit there might indeed be such a room and said they would check. They offered to move us to another room, but it was of lower quality than the one we had booked, and overall it felt like they weren’t really trying to make us feel comfortable. The rooms themselves are nicely designed, but not very practical or comfortable. Because of the rain, the bathroom got wet and dirty easily. At the end of our second day, we found that our room hadn’t been cleaned at all, which made us decide to leave the hotel early. The hotel restaurant wasn’t great either, though the service there was nice — we preferred eating outside instead. The hotel shuttle service was also quite poor and disorganized. On the positive side, the pool area and the beach were pleasant.
We had a rather disappointing stay at this hotel. From the moment we entered our (upgraded) room, we heard constant talking noises coming from an unclear source. After some checking, we discovered there was a staff room located directly beneath ours, which made the stay quite unpleasant. When we contacted the staff, they initially told us this couldn’t be the case. Only after insisting did they admit there might indeed be such a room and said they would check. They offered to move us to another room, but it was of lower quality than the one we had booked, and overall it felt like they weren’t really trying to make us feel comfortable. The rooms themselves are nicely designed, but not very practical or comfortable. Because of the rain, the bathroom got wet and dirty easily. At the end of our second day, we found that our room hadn’t been cleaned at all, which made us decide to leave the hotel early. The hotel restaurant wasn’t great either, though the service there was nice — we preferred eating outside instead. The hotel shuttle service was also quite poor and disorganized. On the positive side, the pool area and the beach were pleasant.
10
BRIAN
27 Jan 2025
·
Stayed 3 nights
Lovely property with great staff. The rooms are gorgeous, traditional design. The only negatives being some of the rotting woodwork, such as the sunbed boats, and railing round the main restaurant. Whilst there has been a general lack of upkeep there, Santhiya is still a lovely property for peace and quiet and id recommend it !
Lovely property with great staff. The rooms are gorgeous, traditional design. The only negatives being some of the rotting woodwork, such as the sunbed boats, and railing round the main restaurant. Whilst there has been a general lack of upkeep there, Santhiya is still a lovely property for peace and quiet and id recommend it !
10
TREVOR
20 Dec 2025
·
Stayed 5 nights
Beautiful setting with amazing pool villa
Beautiful setting with amazing pool villa
8
Tamsyn
6 Jan 2023
·
Stayed 19,362 nights
We stayed in two different villas during our 5 day stay. The first was the Junior villa with pool and o have to say, on arrival we were terribly disappointed. The villa itself was great but the view was on to our neighbours broken semi repaired roof. However, on a sea view villa becoming available 3 days later..my goodness! I don’t think we’ve stayed anywhere as spectacular. Both villas were so beautifully crafted and Thai in feel but that view! Shane it wasn’t what we ordered on arrival. The resort itself is lovely. The staff ever so attentive and walking distance to the village. I think my only suggestion would be that the two separate restaurants on the property, should serve different menus. It would also be great if the hotel organised the excursions it advertises. But…I would say they are minor details when staying in the secure villa with that view and our private pool! Highly recommend.
We stayed in two different villas during our 5 day stay. The first was the Junior villa with pool and o have to say, on arrival we were terribly disappointed. The villa itself was great but the view was on to our neighbours broken semi repaired roof. However, on a sea view villa becoming available 3 days later..my goodness! I don’t think we’ve stayed anywhere as spectacular. Both villas were so beautifully crafted and Thai in feel but that view! Shane it wasn’t what we ordered on arrival. The resort itself is lovely. The staff ever so attentive and walking distance to the village. I think my only suggestion would be that the two separate restaurants on the property, should serve different menus. It would also be great if the hotel organised the excursions it advertises. But…I would say they are minor details when staying in the secure villa with that view and our private pool! Highly recommend.
10
Mark Lee
25 Mar 2024
·
Stayed 11 nights
We stayed in a sea view villa with a pool and couldn't be happier. I was very sad to leave this resort.The included breakfast is truly amazing.
We stayed in a sea view villa with a pool and couldn't be happier. I was very sad to leave this resort.The included breakfast is truly amazing.
10
Raviv
9 Jun 2025
·
Stayed 3 nights
Beautifully well thought of and very comfortable layout, set up of the room as well as all amenities and furniture within it. Beautiful surrounding landscape (even though requiring some upgrade and maintenance). Friendly, helpful and professional staff.
Beautifully well thought of and very comfortable layout, set up of the room as well as all amenities and furniture within it. Beautiful surrounding landscape (even though requiring some upgrade and maintenance). Friendly, helpful and professional staff.
10
Anne Sofie Lærkegård
24 Sept 2025
·
Stayed 10 nights
Smukt hotel med en god stemning. Fantastisk udsigt fra "Ocean view" værelser ved saltvands poolen. En smule slidte værelser. Virkelig høj service. Lidt isoleret hotel. Perfekt til afslapning og at komme helt ned i gear. Vil vil klart anbefale dette hotel. Det er en meget god oplevelse. Maden er en lille smule kedelig, men 5 minutter i taxa ligger en lille by med restauranter, 7/11 og massage. Priserne er meget høje på hotellet. Men fair, det er det hele værd.
Smukt hotel med en god stemning. Fantastisk udsigt fra "Ocean view" værelser ved saltvands poolen. En smule slidte værelser. Virkelig høj service. Lidt isoleret hotel. Perfekt til afslapning og at komme helt ned i gear. Vil vil klart anbefale dette hotel. Det er en meget god oplevelse. Maden er en lille smule kedelig, men 5 minutter i taxa ligger en lille by med restauranter, 7/11 og massage. Priserne er meget høje på hotellet. Men fair, det er det hele værd.
8
Rhiannon
11 Mar 2025
·
Stayed 7 nights
Beautiful property. Really unique and special. The buggies around the property are really efficient so being on the hill is not an issue - just amazing views. Staff in restaurants are amazing and food options are good value and delicious. Staff in reception not very good. You do not feel there is anyone in charge. Check in process is poor. Rooms are dark. Beach not as nice as many on the island.
Beautiful property. Really unique and special. The buggies around the property are really efficient so being on the hill is not an issue - just amazing views. Staff in restaurants are amazing and food options are good value and delicious. Staff in reception not very good. You do not feel there is anyone in charge. Check in process is poor. Rooms are dark. Beach not as nice as many on the island.
10
Cassandra
18 Sept 2025
·
Stayed 4 nights
Fabulous place to stay! Convenient shuttle that can take you around the resort. Short walk to the beach and local restaurants and shops. Villa was a dream - clean, spacious and an amazing view. I ended up extending my stay and will definitely be back again!
Fabulous place to stay! Convenient shuttle that can take you around the resort. Short walk to the beach and local restaurants and shops. Villa was a dream - clean, spacious and an amazing view. I ended up extending my stay and will definitely be back again!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are often warm and helpful, yet several reviews cite slow or inconsistent communication (especially via WhatsApp), lengthy check-in/out, inflexible policies/refunds, and disorganized shuttles or transfer arrangements.
Related guest reviews
4
Ezza
27 Aug 2022
·
Stayed 2 nights
Vi blev meget skuffet over vores ophold, da vi havde høje forventninger til dette angiveligt 5 stjernet hotel. Da vi ankom, blev vi bedt om at vente i et rum der var beskidt og der lå brugte tallerkener osv. på bordet, som ikke var ryddet op. Receptionisten var ikke særlig god til engelsk og vi blev ikke introduceret til noget som helst. Vi blev direkte ført hen til værelset. På vej til værelset, spurgte vi selv ind til faciliteterne såsom morgenmad, restauranter, strand, fitness, roomservice. Nogle af spørgsmålene havde receptionisten ikke svar på. Værelset var rigtig fint og vi havde en fantastisk udsigt. Vi havde et stort værelse med store glasvinduer hele vejen igennem. Disse vinduer var ikke pudset, hvilket ødelagde udsigten fra værelset af. Det var fint fra terrassen. Badekaret var beskidt, men poolen ren. Vi ringede til receptionen og der gik 10 min før de tog opkaldet. De fortalte os at de ville pudse vinduerne, men det skete aldrig. Dernæst ville vi bestille mad via roomservice, hvor QR koden ikke virkede. Det fik vi løst og da maden kom, var det tydeligt en frysepizza. Det benægtede personalet. Vi tog på restaurant den næste dag, og menukortet var akkurat det samme som roomservice. Igen frysemad. Hvordan kan man gøre det på et 5 stjernet hotel. Det er simpelthen ikke i orden. Hotellet lever i den grad ikke op til 5 stjerner og er ikke pengene værd.
Vi blev meget skuffet over vores ophold, da vi havde høje forventninger til dette angiveligt 5 stjernet hotel. Da vi ankom, blev vi bedt om at vente i et rum der var beskidt og der lå brugte tallerkener osv. på bordet, som ikke var ryddet op. Receptionisten var ikke særlig god til engelsk og vi blev ikke introduceret til noget som helst. Vi blev direkte ført hen til værelset. På vej til værelset, spurgte vi selv ind til faciliteterne såsom morgenmad, restauranter, strand, fitness, roomservice. Nogle af spørgsmålene havde receptionisten ikke svar på. Værelset var rigtig fint og vi havde en fantastisk udsigt. Vi havde et stort værelse med store glasvinduer hele vejen igennem. Disse vinduer var ikke pudset, hvilket ødelagde udsigten fra værelset af. Det var fint fra terrassen. Badekaret var beskidt, men poolen ren. Vi ringede til receptionen og der gik 10 min før de tog opkaldet. De fortalte os at de ville pudse vinduerne, men det skete aldrig. Dernæst ville vi bestille mad via roomservice, hvor QR koden ikke virkede. Det fik vi løst og da maden kom, var det tydeligt en frysepizza. Det benægtede personalet. Vi tog på restaurant den næste dag, og menukortet var akkurat det samme som roomservice. Igen frysemad. Hvordan kan man gøre det på et 5 stjernet hotel. Det er simpelthen ikke i orden. Hotellet lever i den grad ikke op til 5 stjerner og er ikke pengene værd.
2
Julian
20 Dec 2024
·
Stayed 2 nights
Terrible customer service and zero flexibility. Couldn’t reach the hotel due to canceled flights from bad weather, yet they refused any refund or partial compensation. No use of room, resources, or breakfast—still charged full price. Extremely disappointing experience!
Terrible customer service and zero flexibility. Couldn’t reach the hotel due to canceled flights from bad weather, yet they refused any refund or partial compensation. No use of room, resources, or breakfast—still charged full price. Extremely disappointing experience!
4
Stephen
2 Sept 2025
·
Stayed 2 nights
We were really looking forward to our stay at Santhiya Koh Phangan, but unfortunately the experience fell far short of expectations. The biggest disappointment was the customer service, which lacked the warm Thai hospitality we’ve come to know and love throughout our travels in Thailand. Staff often felt indifferent, unhelpful, and at times even dismissive, which left us feeling unwelcome rather than relaxed. The property itself has potential, but the service overshadowed any positives. Small issues quickly turned into big frustrations because of the lack of attentiveness and care from the team. At this level of resort, we expected friendly, proactive service that made us feel taken care of, but instead we left feeling let down. Example 1 & 2 - attempting to organize a ferry terminal pickup was a nightmare, after contacting them 3 days in advanced, it was 30 min prior to boarding my ferry to the island that they said they could not pick us up. Handle to scramble to an atm to get cash to pay for a taxi. Same issue on return trip only confirming night before. Resort is massive so you need to call tuktuks, felt like we were inconveniencing staff. Checkout took 15+ min Breakfast food for price we paid was so average and even restaurant food (lunch and dinner were average) Our family really were looking forward to our stay but this resort needs a big wake up call.
We were really looking forward to our stay at Santhiya Koh Phangan, but unfortunately the experience fell far short of expectations. The biggest disappointment was the customer service, which lacked the warm Thai hospitality we’ve come to know and love throughout our travels in Thailand. Staff often felt indifferent, unhelpful, and at times even dismissive, which left us feeling unwelcome rather than relaxed. The property itself has potential, but the service overshadowed any positives. Small issues quickly turned into big frustrations because of the lack of attentiveness and care from the team. At this level of resort, we expected friendly, proactive service that made us feel taken care of, but instead we left feeling let down. Example 1 & 2 - attempting to organize a ferry terminal pickup was a nightmare, after contacting them 3 days in advanced, it was 30 min prior to boarding my ferry to the island that they said they could not pick us up. Handle to scramble to an atm to get cash to pay for a taxi. Same issue on return trip only confirming night before. Resort is massive so you need to call tuktuks, felt like we were inconveniencing staff. Checkout took 15+ min Breakfast food for price we paid was so average and even restaurant food (lunch and dinner were average) Our family really were looking forward to our stay but this resort needs a big wake up call.
2
Olivia
23 Aug 2024
·
Stayed 1 night
Please, please make sure you do your research in other hotels in area first. We paid for a pool suite and it no where near reflected the cost we paid. Staff were rude, cold - app didn\'t work to book anything. We were directed to self serve upon arrival for a "welcome drink" and given a cloth in a plastic bag and told to check ourselves in. Truly couldn\'t believe the quality provided vs paid. Much nicer hotels in the area despite the grounds being beautiful
Please, please make sure you do your research in other hotels in area first. We paid for a pool suite and it no where near reflected the cost we paid. Staff were rude, cold - app didn\'t work to book anything. We were directed to self serve upon arrival for a "welcome drink" and given a cloth in a plastic bag and told to check ourselves in. Truly couldn\'t believe the quality provided vs paid. Much nicer hotels in the area despite the grounds being beautiful
8
Waseem
12 Jan 2026
·
Stayed 3 nights
Santhiya er og forbliver et stykke paradis på jord. Absolut et besøg værd. Her i denne omgang mit tredje ophold på hotellet. Grundet storm måtte mit ophold forkortes med et døgn. Desværre nægtede hotellet at refundere den ene nat, det er skuffende for en genbesøgende loyal gæst som jeg.
Santhiya er og forbliver et stykke paradis på jord. Absolut et besøg værd. Her i denne omgang mit tredje ophold på hotellet. Grundet storm måtte mit ophold forkortes med et døgn. Desværre nægtede hotellet at refundere den ene nat, det er skuffende for en genbesøgende loyal gæst som jeg.
2
Jesper
31 Jul 2025
·
Stayed 2 nights
Although there was a serious tropical storm warning on the 20th July for Koh Phangan/Koh Samui, the hotel did a boat transfer of 19 hotel guests!!! According to the hotel, there should be some rain but the sea should be calm, they said, when I asked hours before leaving with the boat. The boattrip was a pure nightmare, which we only survived with great luck! How could this boattrip be done with a weather forecast, that showed very bad conditions already Hours in advance!!! For 10 days I have now tried to get an explanation from the hotel and an idea, how to avoid such a scenario for the future. Furthermore: there was no safety instructions made and first the employes on the boat, while they laughed, gave me a lifejacket for kids! Most of my questions to the hotel have now purely been ignored. This hotel is unfortunately not at all interested in it’s guests. What a shame Santhiya! If You’re interested just google for „weather Koh Samui on 20th of July 2025“. At that time Santhiya transfered 19 hotel guests with their little speedboat - all other Boat Trips were stopped or cancelled and the Airport was temporarily closed. Only Santhiya didn‘t bother…..
Although there was a serious tropical storm warning on the 20th July for Koh Phangan/Koh Samui, the hotel did a boat transfer of 19 hotel guests!!! According to the hotel, there should be some rain but the sea should be calm, they said, when I asked hours before leaving with the boat. The boattrip was a pure nightmare, which we only survived with great luck! How could this boattrip be done with a weather forecast, that showed very bad conditions already Hours in advance!!! For 10 days I have now tried to get an explanation from the hotel and an idea, how to avoid such a scenario for the future. Furthermore: there was no safety instructions made and first the employes on the boat, while they laughed, gave me a lifejacket for kids! Most of my questions to the hotel have now purely been ignored. This hotel is unfortunately not at all interested in it’s guests. What a shame Santhiya! If You’re interested just google for „weather Koh Samui on 20th of July 2025“. At that time Santhiya transfered 19 hotel guests with their little speedboat - all other Boat Trips were stopped or cancelled and the Airport was temporarily closed. Only Santhiya didn‘t bother…..
6
Joanne
23 Jun 2025
·
Stayed 10 nights
Beautiful location. Villa with private pool was spectacular with a fabulous view. The main pool was also lovely. The resort is showing signs of wear, some attention needed to maintenance. A few things were not functioning in our room, they were quickly set right -but the suite was clearly not thoroughly checked. The resort tried to nickel and dime us for every little thing though. (Charging us £50 for a "late" check out of only an extra two hours seemed extortionate given occupancy so low and the length and cost of our stay). The management team in reception are not empowered to be flexible it seems. The cost of their excursions, food and transport options were also really high compared to what you will find a short walk down the beach. The food quality was not that great either. We ate outside the resort most of the time. Overall, beautiful place with very friendly staff. Just eat in the town / on the beach and use local options for excursions and transport.
Beautiful location. Villa with private pool was spectacular with a fabulous view. The main pool was also lovely. The resort is showing signs of wear, some attention needed to maintenance. A few things were not functioning in our room, they were quickly set right -but the suite was clearly not thoroughly checked. The resort tried to nickel and dime us for every little thing though. (Charging us £50 for a "late" check out of only an extra two hours seemed extortionate given occupancy so low and the length and cost of our stay). The management team in reception are not empowered to be flexible it seems. The cost of their excursions, food and transport options were also really high compared to what you will find a short walk down the beach. The food quality was not that great either. We ate outside the resort most of the time. Overall, beautiful place with very friendly staff. Just eat in the town / on the beach and use local options for excursions and transport.
10
Majid
21 Nov 2025
·
Stayed 3 nights
Traumhaftes Hotel. Personal war sehr freundlich und hilfsbereit. Unser Zimmer sah traumhaft aus. Frühstück und das Restaurant im Hotel war auch sehr gut. Nur die Lage ist nicht ideal. Ansonsten würde ich das Hotel weiterempfehlen.
Traumhaftes Hotel. Personal war sehr freundlich und hilfsbereit. Unser Zimmer sah traumhaft aus. Frühstück und das Restaurant im Hotel war auch sehr gut. Nur die Lage ist nicht ideal. Ansonsten würde ich das Hotel weiterempfehlen.
8
Alex
20 Apr 2025
·
Stayed 3 nights
I stayed in one of its villa. I like the traditional Thai decor style of the resort. The overall experience feels authentic and natural, although maybe not most fashionable. I also enjoyed the free Muey Thai class offered. However, I find service / communication often not very smooth. Although given a WhatsApp number, it is rarely checked by the staffs, nor receive in-time response. Some requests, like ferry booking detail, often need to be re-confirmed several times to get it right. Rules are often quite inflexible, that makes the trip less enjoyable. For example, if your flight is delayed, there's no way you can leave your luggage in their ferry port for too long --- and no alternative solution is provided.
I stayed in one of its villa. I like the traditional Thai decor style of the resort. The overall experience feels authentic and natural, although maybe not most fashionable. I also enjoyed the free Muey Thai class offered. However, I find service / communication often not very smooth. Although given a WhatsApp number, it is rarely checked by the staffs, nor receive in-time response. Some requests, like ferry booking detail, often need to be re-confirmed several times to get it right. Rules are often quite inflexible, that makes the trip less enjoyable. For example, if your flight is delayed, there's no way you can leave your luggage in their ferry port for too long --- and no alternative solution is provided.
4
Stephen
25 Jan 2026
·
Stayed 4 nights
- The wooden effect of the rooms and the hotel generally creates quite a gloomy effect. The rooms generally just felt a bit dated - The beach is not ideal for swimming in. Short beach and rocky. - We had a very disappointing lunch at by the sea - two mediocre club sandwiches. Generally the food selection pretty poor. - The hotel offers a WhatsApp service to communicate with them. It’s a bit of a waste of time because they take ages to respond (at least 20-30 mins was standard) and they would also read messages and not respond? The phone in our room didn’t work so we were forced to communicate with them this way. We ended up always walking from our rooms for this reason even though the hotel offers a buggy transport service. - The direct boat transfer from the hotel to and from Samui appears to be a lie. It was not particularly windy when we were staying yet adverse winds was stated as the reason as to why no boat transfer occurred during the time of our stay. Instead you need to cross the island on a van and take a boat to and from Samui from the south coast of Ko Phangan. This is of course fine but the transfer is not advertised in this way. We did however see a boat transfer happen at one of the neighbouring hotels in the village, so the wind didn’t seem to be a problem for other neighbouring hotels. The pier at the hotel seems to be in bad repair. - The hotel advise you allow 30-60 minutes to check out which seems a bizarrely long length of time.
- The wooden effect of the rooms and the hotel generally creates quite a gloomy effect. The rooms generally just felt a bit dated - The beach is not ideal for swimming in. Short beach and rocky. - We had a very disappointing lunch at by the sea - two mediocre club sandwiches. Generally the food selection pretty poor. - The hotel offers a WhatsApp service to communicate with them. It’s a bit of a waste of time because they take ages to respond (at least 20-30 mins was standard) and they would also read messages and not respond? The phone in our room didn’t work so we were forced to communicate with them this way. We ended up always walking from our rooms for this reason even though the hotel offers a buggy transport service. - The direct boat transfer from the hotel to and from Samui appears to be a lie. It was not particularly windy when we were staying yet adverse winds was stated as the reason as to why no boat transfer occurred during the time of our stay. Instead you need to cross the island on a van and take a boat to and from Samui from the south coast of Ko Phangan. This is of course fine but the transfer is not advertised in this way. We did however see a boat transfer happen at one of the neighbouring hotels in the village, so the wind didn’t seem to be a problem for other neighbouring hotels. The pier at the hotel seems to be in bad repair. - The hotel advise you allow 30-60 minutes to check out which seems a bizarrely long length of time.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Set on a quiet jungle hillside, it’s isolated from main attractions but walkable to a small village via a rough, sometimes dark path. Beach access is close yet limited; taxis and island transport can be expensive.
Related guest reviews
8
Lucie
21 Dec 2022
·
Stayed 19,346 nights
Overall, this property was lovely and beautiful. But it was hard to leave the property without having a car or motor bike rented for my stay. Even to get to the very close small village, it was very difficult to get a taxi service and when I did, it was very expensive.
Overall, this property was lovely and beautiful. But it was hard to leave the property without having a car or motor bike rented for my stay. Even to get to the very close small village, it was very difficult to get a taxi service and when I did, it was very expensive.
8
Vibeke
14 Nov 2024
·
Stayed 9 nights
Nydelig sted! Hadde en pool villa Plus. Fantastisk med eget basseng. Nydelige mennesker. Minus for at en restaurant var stengt og at vi savnet en bar, men kun 10 min å gå til sentrum.
Nydelig sted! Hadde en pool villa Plus. Fantastisk med eget basseng. Nydelige mennesker. Minus for at en restaurant var stengt og at vi savnet en bar, men kun 10 min å gå til sentrum.
10
Torsten
24 Feb 2025
·
Stayed 13 nights
Very nice resort with beautiful wooden carvings, extremely friendly staff, nice location, easy walking distance to restaurants in the next village. Otherwise quite far away and located in a very calm area. Perfect for a relaxing and quiet vacation.
Very nice resort with beautiful wooden carvings, extremely friendly staff, nice location, easy walking distance to restaurants in the next village. Otherwise quite far away and located in a very calm area. Perfect for a relaxing and quiet vacation.
10
Stanley
7 Nov 2025
·
Stayed 2 nights
El resort es increíble! Las habitaciones son de lujo. La atención es excelente. Las actividades una maravilla. El único detalle es que está apartado de la ciudad. Es el lugar perfecto para desconectarse.
El resort es increíble! Las habitaciones son de lujo. La atención es excelente. Las actividades una maravilla. El único detalle es que está apartado de la ciudad. Es el lugar perfecto para desconectarse.
8
Rafal
22 Oct 2024
·
Stayed 2 nights
The property was beautiful But it was far from everything and transport was expensive
The property was beautiful But it was far from everything and transport was expensive
4
André
16 Mar 2023
·
Das Hotel und viele Bewertungen machen im Internet einen paradiesischen Eindruck. Die Realität sieht leider ganz anders aus. Die gesamte Anlage ist total in die Jahre gekommen und renovierungsbedürftig. Das gilt auch für den Bootsanleger. Die Boote legen anders als versprochen nicht direkt beim Hotel an, sondern am Hafen auf der Insel. Beworbene Freizeitangebote sind nicht existent. Das Fitnessstudio ist dauerhaft geschlossen. Die Liegen im Strandbereich sind alles andere als einladend und sollten dringend ausgetauscht werden. Vernünftige Handtücher werden für die Liegen leider auch nicht zur Verfügung gestellt. Die Sauberkeit lässt zu wünschen übrig. Auf der Hotelanlage gibt es sehr viele Moskitos. Des Weitern leben auf der Hotelanlage mehrere (wilde?) Hunde, was ein absolutes No Go ist. Die Hunde rennen über die Anlage und bellen teilweise die ganze Nacht durch. Wer Berührungsängste mit Reptilien hat, der sollte das Hotel meiden. Durch die Dächer können einige ungebetene Gäste in das Zimmer gelangen. Wir hatten eine größere Echse im Zimmer, wodurch wir aus dem Schlaf gerissen wurden. Unterstützung vom Personal? Fehlanzeige! Es war keiner bereit das Tier aus dem Zimmer zu entfernen. Unsere Ängste wurden nicht ernstgenommen. Dies führte dazu, dass der Aufenthalt vorzeitig abgebrochen wurde. Wir raten von dem Hotel dringend ab!
Das Hotel und viele Bewertungen machen im Internet einen paradiesischen Eindruck. Die Realität sieht leider ganz anders aus. Die gesamte Anlage ist total in die Jahre gekommen und renovierungsbedürftig. Das gilt auch für den Bootsanleger. Die Boote legen anders als versprochen nicht direkt beim Hotel an, sondern am Hafen auf der Insel. Beworbene Freizeitangebote sind nicht existent. Das Fitnessstudio ist dauerhaft geschlossen. Die Liegen im Strandbereich sind alles andere als einladend und sollten dringend ausgetauscht werden. Vernünftige Handtücher werden für die Liegen leider auch nicht zur Verfügung gestellt. Die Sauberkeit lässt zu wünschen übrig. Auf der Hotelanlage gibt es sehr viele Moskitos. Des Weitern leben auf der Hotelanlage mehrere (wilde?) Hunde, was ein absolutes No Go ist. Die Hunde rennen über die Anlage und bellen teilweise die ganze Nacht durch. Wer Berührungsängste mit Reptilien hat, der sollte das Hotel meiden. Durch die Dächer können einige ungebetene Gäste in das Zimmer gelangen. Wir hatten eine größere Echse im Zimmer, wodurch wir aus dem Schlaf gerissen wurden. Unterstützung vom Personal? Fehlanzeige! Es war keiner bereit das Tier aus dem Zimmer zu entfernen. Unsere Ängste wurden nicht ernstgenommen. Dies führte dazu, dass der Aufenthalt vorzeitig abgebrochen wurde. Wir raten von dem Hotel dringend ab!
10
Monica
25 Aug 2024
·
Stayed 4 nights
Selve hotellet ligger i et isoleret/lukket område i idylliske og luksuriøse omgivelser, med masser af ‘jungle’ og hyggelige små veje, der forbinder hotelhytterne/værelseskomplekserne, hvor man kan blive kørt rundt af hotellets små shuttle busser. Skøn restaurant og stor overdækket strandbar, begge med fantastisk havudsigt og sød venlig service overalt. Fin pool og liggestole lige ud til privat strand. Sand og strand hørende til hotellet ikke særlig lækkert, sandet er nærmere grus end sand. Vi fandt hurtigt ud af, at man nemt kunne gå over (2 min gang) og bade på nabostranden, hvor sandet er helt fint og vandet lækkert. Her finder man også mange små hyggelige restauranter og barer med lækker thai-mad til 1/4 del af den pris, man betaler på hotellet. Sengen var meget hård at sove på, men hotellet var meget søde/hjælpsomme og fik lagt en blød topmadras ovenpå, som hjalp.
Selve hotellet ligger i et isoleret/lukket område i idylliske og luksuriøse omgivelser, med masser af ‘jungle’ og hyggelige små veje, der forbinder hotelhytterne/værelseskomplekserne, hvor man kan blive kørt rundt af hotellets små shuttle busser. Skøn restaurant og stor overdækket strandbar, begge med fantastisk havudsigt og sød venlig service overalt. Fin pool og liggestole lige ud til privat strand. Sand og strand hørende til hotellet ikke særlig lækkert, sandet er nærmere grus end sand. Vi fandt hurtigt ud af, at man nemt kunne gå over (2 min gang) og bade på nabostranden, hvor sandet er helt fint og vandet lækkert. Her finder man også mange små hyggelige restauranter og barer med lækker thai-mad til 1/4 del af den pris, man betaler på hotellet. Sengen var meget hård at sove på, men hotellet var meget søde/hjælpsomme og fik lagt en blød topmadras ovenpå, som hjalp.
10
Majid
21 Nov 2025
·
Stayed 3 nights
Traumhaftes Hotel. Personal war sehr freundlich und hilfsbereit. Unser Zimmer sah traumhaft aus. Frühstück und das Restaurant im Hotel war auch sehr gut. Nur die Lage ist nicht ideal. Ansonsten würde ich das Hotel weiterempfehlen.
Traumhaftes Hotel. Personal war sehr freundlich und hilfsbereit. Unser Zimmer sah traumhaft aus. Frühstück und das Restaurant im Hotel war auch sehr gut. Nur die Lage ist nicht ideal. Ansonsten würde ich das Hotel weiterempfehlen.
10
Anne Sofie Lærkegård
24 Sept 2025
·
Stayed 10 nights
Smukt hotel med en god stemning. Fantastisk udsigt fra "Ocean view" værelser ved saltvands poolen. En smule slidte værelser. Virkelig høj service. Lidt isoleret hotel. Perfekt til afslapning og at komme helt ned i gear. Vil vil klart anbefale dette hotel. Det er en meget god oplevelse. Maden er en lille smule kedelig, men 5 minutter i taxa ligger en lille by med restauranter, 7/11 og massage. Priserne er meget høje på hotellet. Men fair, det er det hele værd.
Smukt hotel med en god stemning. Fantastisk udsigt fra "Ocean view" værelser ved saltvands poolen. En smule slidte værelser. Virkelig høj service. Lidt isoleret hotel. Perfekt til afslapning og at komme helt ned i gear. Vil vil klart anbefale dette hotel. Det er en meget god oplevelse. Maden er en lille smule kedelig, men 5 minutter i taxa ligger en lille by med restauranter, 7/11 og massage. Priserne er meget høje på hotellet. Men fair, det er det hele værd.
8
Craig
27 Dec 2024
·
Stayed 6 nights
Great place to stay if you want a relaxing holiday to chill out and do very little. We did have a laugh at the old school music playlist that was on repeat so we did nearly know what song was next by the end of the week. Breakfast was great! Great variety. Staff were so lovely and friendly. Very responsive on WhatsApp for anything we needed. The food ordering system in restaurants and in the room via qr codes was great. Small beach which wasn’t the best to sunbathe on if you wanted to lie on the sand but over a bit of rockery you could access the larger beach beside it with access to a wider variety of cafes and restaurants.
Great place to stay if you want a relaxing holiday to chill out and do very little. We did have a laugh at the old school music playlist that was on repeat so we did nearly know what song was next by the end of the week. Breakfast was great! Great variety. Staff were so lovely and friendly. Very responsive on WhatsApp for anything we needed. The food ordering system in restaurants and in the room via qr codes was great. Small beach which wasn’t the best to sunbathe on if you wanted to lie on the sand but over a bit of rockery you could access the larger beach beside it with access to a wider variety of cafes and restaurants.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and quality. Other dining is mixed—some enjoyed the restaurants, while others found food average or limited, prices high, and app or QR ordering and cocktails underwhelming.
Related guest reviews
10
Tal
5 Jan 2023
·
Stayed 5 nights
Beautiful hotel located on a cliff with a nice private beach and amazing two pools, one on the beach and another one up on the hill (recommended for swimmers!). Breakfast is excellent, the service in from the hotel staff is even better :-) The hotel is 10 minutes walk from the village, except the exit from the hotel which is dark at night and requires a little climbing the walk is easy. The hotel rooms are old, but well maintained in most cases
Beautiful hotel located on a cliff with a nice private beach and amazing two pools, one on the beach and another one up on the hill (recommended for swimmers!). Breakfast is excellent, the service in from the hotel staff is even better :-) The hotel is 10 minutes walk from the village, except the exit from the hotel which is dark at night and requires a little climbing the walk is easy. The hotel rooms are old, but well maintained in most cases
4
Yuval
20 Oct 2025
·
Stayed 2 nights
We had a rather disappointing stay at this hotel. From the moment we entered our (upgraded) room, we heard constant talking noises coming from an unclear source. After some checking, we discovered there was a staff room located directly beneath ours, which made the stay quite unpleasant. When we contacted the staff, they initially told us this couldn’t be the case. Only after insisting did they admit there might indeed be such a room and said they would check. They offered to move us to another room, but it was of lower quality than the one we had booked, and overall it felt like they weren’t really trying to make us feel comfortable. The rooms themselves are nicely designed, but not very practical or comfortable. Because of the rain, the bathroom got wet and dirty easily. At the end of our second day, we found that our room hadn’t been cleaned at all, which made us decide to leave the hotel early. The hotel restaurant wasn’t great either, though the service there was nice — we preferred eating outside instead. The hotel shuttle service was also quite poor and disorganized. On the positive side, the pool area and the beach were pleasant.
We had a rather disappointing stay at this hotel. From the moment we entered our (upgraded) room, we heard constant talking noises coming from an unclear source. After some checking, we discovered there was a staff room located directly beneath ours, which made the stay quite unpleasant. When we contacted the staff, they initially told us this couldn’t be the case. Only after insisting did they admit there might indeed be such a room and said they would check. They offered to move us to another room, but it was of lower quality than the one we had booked, and overall it felt like they weren’t really trying to make us feel comfortable. The rooms themselves are nicely designed, but not very practical or comfortable. Because of the rain, the bathroom got wet and dirty easily. At the end of our second day, we found that our room hadn’t been cleaned at all, which made us decide to leave the hotel early. The hotel restaurant wasn’t great either, though the service there was nice — we preferred eating outside instead. The hotel shuttle service was also quite poor and disorganized. On the positive side, the pool area and the beach were pleasant.
8
Yasmin
15 Nov 2025
·
Stayed 6 nights
Das Hotel besticht auf den ersten Blick durch sein traumhaftes Design und eine wirklich unschlagbare Aussicht. Die Thai-Architektur und die Atmosphäre vor Ort vermitteln sofort ein luxuriöses Gefühl, das einfach unschlagbar ist. Allerdings gibt es einige Punkte, die für ein Luxus-Spa-Resort enttäuschend waren. Das Frühstück war leider nur ausreichend und bot nicht die Vielfalt, die man bei dieser Kategorie erwarten würde. Hier wäre eindeutig mehr Auswahl wünschenswert. Auch das Thema Sicherheit beim Überqueren des öffentliches Strandes ließ zu wünschen übrig. Die Wege könnten sicherer und klarer gestaltet werden, um Unfälle zu vermeiden. Das Spa-Angebot war grundsätzlich vorhanden, jedoch überwiegend kostenpflichtig oder nur mit Aufpreis nutzbar. Für ein Resort mit Spa-Fokus hätte ich mir hier mehr inkludierte Leistungen erhofft. Positiv hervorzuheben ist das Persona. Sehr freundlich, zuvorkommend und hilfsbereit. Ein großer Pluspunkt des Hotels. Nicht optimal waren wiederum die Shuttle-Zeiten zur nahegelegenen Small village. Die Abfahrtszeiten waren nicht besonders optimal. Insgesamt ist das Hotel wunderschön , insbesondere durch sein beeindruckendes Design und die fantastische Aussicht. Mit einigen Verbesserungen im Serviceangebot und in der Gästeorientierung könnte es ein wirklich herausragendes Luxusresort sein.
Das Hotel besticht auf den ersten Blick durch sein traumhaftes Design und eine wirklich unschlagbare Aussicht. Die Thai-Architektur und die Atmosphäre vor Ort vermitteln sofort ein luxuriöses Gefühl, das einfach unschlagbar ist. Allerdings gibt es einige Punkte, die für ein Luxus-Spa-Resort enttäuschend waren. Das Frühstück war leider nur ausreichend und bot nicht die Vielfalt, die man bei dieser Kategorie erwarten würde. Hier wäre eindeutig mehr Auswahl wünschenswert. Auch das Thema Sicherheit beim Überqueren des öffentliches Strandes ließ zu wünschen übrig. Die Wege könnten sicherer und klarer gestaltet werden, um Unfälle zu vermeiden. Das Spa-Angebot war grundsätzlich vorhanden, jedoch überwiegend kostenpflichtig oder nur mit Aufpreis nutzbar. Für ein Resort mit Spa-Fokus hätte ich mir hier mehr inkludierte Leistungen erhofft. Positiv hervorzuheben ist das Persona. Sehr freundlich, zuvorkommend und hilfsbereit. Ein großer Pluspunkt des Hotels. Nicht optimal waren wiederum die Shuttle-Zeiten zur nahegelegenen Small village. Die Abfahrtszeiten waren nicht besonders optimal. Insgesamt ist das Hotel wunderschön , insbesondere durch sein beeindruckendes Design und die fantastische Aussicht. Mit einigen Verbesserungen im Serviceangebot und in der Gästeorientierung könnte es ein wirklich herausragendes Luxusresort sein.
6
Joanne
23 Jun 2025
·
Stayed 10 nights
Beautiful location. Villa with private pool was spectacular with a fabulous view. The main pool was also lovely. The resort is showing signs of wear, some attention needed to maintenance. A few things were not functioning in our room, they were quickly set right -but the suite was clearly not thoroughly checked. The resort tried to nickel and dime us for every little thing though. (Charging us £50 for a "late" check out of only an extra two hours seemed extortionate given occupancy so low and the length and cost of our stay). The management team in reception are not empowered to be flexible it seems. The cost of their excursions, food and transport options were also really high compared to what you will find a short walk down the beach. The food quality was not that great either. We ate outside the resort most of the time. Overall, beautiful place with very friendly staff. Just eat in the town / on the beach and use local options for excursions and transport.
Beautiful location. Villa with private pool was spectacular with a fabulous view. The main pool was also lovely. The resort is showing signs of wear, some attention needed to maintenance. A few things were not functioning in our room, they were quickly set right -but the suite was clearly not thoroughly checked. The resort tried to nickel and dime us for every little thing though. (Charging us £50 for a "late" check out of only an extra two hours seemed extortionate given occupancy so low and the length and cost of our stay). The management team in reception are not empowered to be flexible it seems. The cost of their excursions, food and transport options were also really high compared to what you will find a short walk down the beach. The food quality was not that great either. We ate outside the resort most of the time. Overall, beautiful place with very friendly staff. Just eat in the town / on the beach and use local options for excursions and transport.
10
Mark Lee
25 Mar 2024
·
Stayed 11 nights
We stayed in a sea view villa with a pool and couldn't be happier. I was very sad to leave this resort.The included breakfast is truly amazing.
We stayed in a sea view villa with a pool and couldn't be happier. I was very sad to leave this resort.The included breakfast is truly amazing.
10
Daniel
11 Feb 2024
·
Stayed 4 nights
Stunningly beautiful resort in the rainforest. We had a pool room in hotel 4 which was unbelievable. Staff is 10/10, breakfast buffet is amazing and there are many restaurant in the resort to enjoy. Will be returning and absolutely recommend.
Stunningly beautiful resort in the rainforest. We had a pool room in hotel 4 which was unbelievable. Staff is 10/10, breakfast buffet is amazing and there are many restaurant in the resort to enjoy. Will be returning and absolutely recommend.
6
Amy
3 Jan 2023
·
Stayed 19,360 nights
Eco friendly facility built into the mountainside made this place truly special. The food at each restaurant was totally underwhelming and the cocktails were consistently bad.
Eco friendly facility built into the mountainside made this place truly special. The food at each restaurant was totally underwhelming and the cocktails were consistently bad.
8
Jerome
5 Apr 2023
·
Loved it! Beautiful property with a very unique feel. High-end jungle retreat with fabulous Thai style villas. Villas were beautifully appointed and every little detail was thought of. Property was extremely unique and well manicured. Pool was fab and had a beautiful private beach. Little tug tug trucks transported you all around the property. Food was excellent and well priced. Loved everything about this place except check-in and check-out was a little lengthy and annoying. No big deal though. I would go back. It was a highlight of my stay in Thailand.
Loved it! Beautiful property with a very unique feel. High-end jungle retreat with fabulous Thai style villas. Villas were beautifully appointed and every little detail was thought of. Property was extremely unique and well manicured. Pool was fab and had a beautiful private beach. Little tug tug trucks transported you all around the property. Food was excellent and well priced. Loved everything about this place except check-in and check-out was a little lengthy and annoying. No big deal though. I would go back. It was a highlight of my stay in Thailand.
8
Craig
27 Dec 2024
·
Stayed 6 nights
Great place to stay if you want a relaxing holiday to chill out and do very little. We did have a laugh at the old school music playlist that was on repeat so we did nearly know what song was next by the end of the week. Breakfast was great! Great variety. Staff were so lovely and friendly. Very responsive on WhatsApp for anything we needed. The food ordering system in restaurants and in the room via qr codes was great. Small beach which wasn’t the best to sunbathe on if you wanted to lie on the sand but over a bit of rockery you could access the larger beach beside it with access to a wider variety of cafes and restaurants.
Great place to stay if you want a relaxing holiday to chill out and do very little. We did have a laugh at the old school music playlist that was on repeat so we did nearly know what song was next by the end of the week. Breakfast was great! Great variety. Staff were so lovely and friendly. Very responsive on WhatsApp for anything we needed. The food ordering system in restaurants and in the room via qr codes was great. Small beach which wasn’t the best to sunbathe on if you wanted to lie on the sand but over a bit of rockery you could access the larger beach beside it with access to a wider variety of cafes and restaurants.
4
Stephen
25 Jan 2026
·
Stayed 4 nights
- The wooden effect of the rooms and the hotel generally creates quite a gloomy effect. The rooms generally just felt a bit dated - The beach is not ideal for swimming in. Short beach and rocky. - We had a very disappointing lunch at by the sea - two mediocre club sandwiches. Generally the food selection pretty poor. - The hotel offers a WhatsApp service to communicate with them. It’s a bit of a waste of time because they take ages to respond (at least 20-30 mins was standard) and they would also read messages and not respond? The phone in our room didn’t work so we were forced to communicate with them this way. We ended up always walking from our rooms for this reason even though the hotel offers a buggy transport service. - The direct boat transfer from the hotel to and from Samui appears to be a lie. It was not particularly windy when we were staying yet adverse winds was stated as the reason as to why no boat transfer occurred during the time of our stay. Instead you need to cross the island on a van and take a boat to and from Samui from the south coast of Ko Phangan. This is of course fine but the transfer is not advertised in this way. We did however see a boat transfer happen at one of the neighbouring hotels in the village, so the wind didn’t seem to be a problem for other neighbouring hotels. The pier at the hotel seems to be in bad repair. - The hotel advise you allow 30-60 minutes to check out which seems a bizarrely long length of time.
- The wooden effect of the rooms and the hotel generally creates quite a gloomy effect. The rooms generally just felt a bit dated - The beach is not ideal for swimming in. Short beach and rocky. - We had a very disappointing lunch at by the sea - two mediocre club sandwiches. Generally the food selection pretty poor. - The hotel offers a WhatsApp service to communicate with them. It’s a bit of a waste of time because they take ages to respond (at least 20-30 mins was standard) and they would also read messages and not respond? The phone in our room didn’t work so we were forced to communicate with them this way. We ended up always walking from our rooms for this reason even though the hotel offers a buggy transport service. - The direct boat transfer from the hotel to and from Samui appears to be a lie. It was not particularly windy when we were staying yet adverse winds was stated as the reason as to why no boat transfer occurred during the time of our stay. Instead you need to cross the island on a van and take a boat to and from Samui from the south coast of Ko Phangan. This is of course fine but the transfer is not advertised in this way. We did however see a boat transfer happen at one of the neighbouring hotels in the village, so the wind didn’t seem to be a problem for other neighbouring hotels. The pier at the hotel seems to be in bad repair. - The hotel advise you allow 30-60 minutes to check out which seems a bizarrely long length of time.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Ariel
3 weeks ago
·
Stayed 6 nights
Very nice overall and perfect location
Very nice overall and perfect location
6
Tormod
12 Jul 2026
·
Stayed 7 nights
All in all a OK stay.
All in all a OK stay.
10
Erez
29 Jun 2026
·
Stayed 3 nights
great service great team we love it
great service great team we love it
8
Hugh
13 Jun 2026
·
Stayed 5 nights
Lovely place, generally a good experience. Loved walking over to the main beach over the headland which is a really easy walk. The sand and water is much nicer on that main beach. Food was pretty good, crazy they didn’t have any stir fried green dishes on the menu tho!!! Resort was well kept, room was great, love the style of this resort. Would definitely go back.
Lovely place, generally a good experience. Loved walking over to the main beach over the headland which is a really easy walk. The sand and water is much nicer on that main beach. Food was pretty good, crazy they didn’t have any stir fried green dishes on the menu tho!!! Resort was well kept, room was great, love the style of this resort. Would definitely go back.
10
Kartik
23 Mar 2026
·
Stayed 1 night
Awesome hospitality. Although away from the main lively area, a bit isolated but great place to be in and experience hospitality
Awesome hospitality. Although away from the main lively area, a bit isolated but great place to be in and experience hospitality
FAQs about Santhiya Koh Phangan Resort & Spa - Up to THB 2,000 Resort Credit per Night
Is parking available at the property?
Parking is available at the property, but guests must contact in advance to reserve on-site parking.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately THB 800 for adults and THB 400 for children.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:30 AM. Guests must contact the property in advance for early or late check-in/check-out arrangements.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of THB 1450 per person (one-way) and THB 725 for children (from 2 to 11 years old). Guests must contact the property at least 72 hours before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Guests should contact the property for specific accessibility needs.
How is the property located in relation to key landmarks?
The property is located by the ocean, a 2-minute drive from Thong Nai Pan Noi Beach and 8 minutes from Thong Nai Pan Yai Beach. It is 11.9 miles (19.1 km) from Thong Sala Pier and 2.3 miles (3.7 km) from Bottle Beach.
Does the property have a swimming pool?
Yes, the property features 2 outdoor pools, including a children's pool. The pools are operational year-round.
What are the policies for guests staying with children?
Children 1 year old or younger stay free when occupying the parent or guardian's room using existing bedding. The property is family-friendly.
What are the policies regarding extra beds and cribs?
The property does not provide extra beds or cribs, and only registered guests are allowed in the guestrooms.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 156.94560108795164USD
- 2026-09-20: 188.99999395294188USD
- 2026-09-21: 157.95828093414306USD
- 2026-09-22: 164.24078093261718USD
- 2026-09-23: 164.04378338470457USD
- 2026-09-24: 167.73767570037842USD
- 2026-09-25: 166.75480734405517USD
- 2026-09-26: 167.90594772338866USD
- 2026-09-27: 111.74137230300903USD
- 2026-09-28: 133.6462928085327USD
- 2026-09-29: 111.21497705917358USD
- 2026-09-30: 111.99870221099853USD
- 2026-10-01: 109.76783240661621USD
- 2026-10-02: 108.81134248962401USD
- 2026-10-03: 109.76783240661621USD
- 2026-10-04: 108.06407598419189USD
- 2026-10-05: 109.53141608200073USD
- 2026-10-06: 110.0208359703064USD
- 2026-10-07: 109.76783240661621USD
- 2026-10-08: 108.986226638031USD
- 2026-10-09: 109.76783240661621USD
- 2026-10-10: 109.76783240661621USD
- 2026-10-11: 109.76783240661621USD
- 2026-10-12: 110.0208359703064USD
- 2026-10-13: 109.76783240661621USD
- 2026-10-14: 109.76783240661621USD
- 2026-10-15: 110.92687230529785USD
- 2026-10-16: 110.40422539215088USD
- 2026-10-17: 110.92687230529785USD
- 2026-10-18: 109.76783240661621USD
- 2026-10-19: 109.76783240661621USD
- 2026-10-20: 109.76783240661621USD
- 2026-10-21: 109.76783240661621USD
- 2026-10-22: 110.0208359703064USD
- 2026-10-23: 110.0208359703064USD
- 2026-10-24: 109.76783240661621USD
- 2026-10-25: 109.76783240661621USD
- 2026-10-26: 111.41773722763061USD
- 2026-10-27: 109.76783240661621USD
- 2026-10-28: 111.2959252380371USD
- 2026-10-29: 109.76783240661621USD
- 2026-10-30: 111.41773722763061USD
- 2026-10-31: 110.528218069458USD
- 2026-11-01: 111.41247380065917USD
- 2026-11-02: 111.41773722763061USD
- 2026-11-03: 111.41773722763061USD
- 2026-11-04: 111.41773722763061USD
- 2026-11-05: 111.41773722763061USD
- 2026-11-06: 111.41773722763061USD
- 2026-11-07: 111.41773722763061USD
- 2026-11-08: 111.41247380065917USD
- 2026-11-09: 111.41773722763061USD
- 2026-11-10: 111.41773722763061USD
- 2026-11-11: 111.41773722763061USD
- 2026-11-12: 111.41773722763061USD
- 2026-11-13: 111.41773722763061USD
- 2026-11-14: 111.41773722763061USD
- 2026-11-15: 111.41773722763061USD
- 2026-11-16: 111.41773722763061USD
- 2026-11-17: 116.50489632110595USD
- 2026-11-18: 111.41773722763061USD
- 2026-11-19: 111.37895776901244USD
Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This hotel is located on hilly terrain and offers guests shuttle service around the property. To reach this resort, guests must travel by boat transfer (surcharge) via scheduled or private speedboat from Santhiya Samui Pier (Koh Samui) subject to weather conditions. Shared 30-minute speedboat journeys depart from Santhiya Samui Pier (Koh Samui). Guests must contact the property in advance for scheduled departures. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
- Airport shuttle fee: THB 1450 per person (one-way)
- Airport shuttle fee per child: THB 725 (one-way), (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Family room
Beach Sun Loungers
Snack Bar/Deli
Services
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Self laundry
Concierge Services
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Child pool
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Airport shuttle
Internet
Free wi-fi