Quality Inn Owen Sound

Unbeknownst to us, this hotel is undergoing major renovations. As a result, the pool and hot tub are unavailable, the breakfast buffet is replaced by a bagged breakfast and there is a good deal of construction waste all over the front yard. Our room was comfortable and far enough away from the construction to allow a fairly quiet stay but carpets with drywall waste was not uncommon. The front entrance was also off limits requiring guests to check in through a side entrance surrounded by construction. Had I known about this work being done I certainly would have picked another hotel.

Hotel currently under going renovations

Staff very helpful and friendly. The hotel under construction so not up to the high standards of before. Looking forward to all there upgrades.will be back.

I am really disgutted on my stay and I am blaming Hotel.com and the hotel Quality Inn. No mention on web site there was no pool , no WIFI . One receptionnist said WIFI is OK the other one said not working for 3 days. There was no toilet paper in the bathroom I had to call the reception. No glass in the room. How can you advertise on your site without warning people of these problems. You should refund your customer for force Quality Inn to give a credit .

Pool spa not open even though I called 2 days before to ask if it was! Front desk staff totally incompetent! King bed instead of two queens but sorted out! Hotel under renovations so should be closed till finished and up to par?