Holiday Inn Resort Vanuatu by IHG

major renovations underway. Will be great once completed

Hotel is being renovated so while room accommodation was fine, the restaurant operation was a lower standard than past experience.

Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.

We had a great week, the staff are so friendly and helpful. Nothing was too much trouble and they were always around to answer any question. Special shout out to William, it was always great to see him smiling and being so professional with us. Although there is still cyclone damage it was a great place to unwind for the week

Se updating required of the rooms and facilities which is happening. Could make more use of the land surrounds.