Quality Inn Alexis Rd

There was a big puddle in the hallway from some kind of leak.

Roaches and bugs everywhere. Pool was drained and unavailabile. Overall a terrible time

There was never enough food for breakfast all 4 of the days I stayed there Ice machine doesn't work on the east side of the building as it was when I was there in JUNE. The breakfast after 8:15 is a joke. JUST NOT enough food prepared for the number of quests in the hotel.

this property needs remodeling, Ice machine not working, room frig needs to be replaced made a loud humming noise continually,

The Staff is very nice and helpful. I booked online but had to give a one hundred dollar deposit when I arrived that I didn’t know of. Although I did get it back when I left. The rugs need a deep cleaning. In the “smoke free” area, it still smells like smoke/cigarrettes. There is a dangerous situation with the water (while showering). It goes really hot and then really cold. I got lost two times trying to find the hotel, even though I was using my GPS and it’s due to a closed road next to it. The floor in front of the ice machine is always wet. It’s a shame that we had these inconveniences, because each room is nicely equipped with Microwaves, Ironing board and iron, blowers, coffee maker, TV and Cable and Wi-Fi. The beds are pretty comfortable, but too high. At least for seniors. (Me) The bathroom was nicely cleaned and stacked up with clean towels and toiletries. I hope you can work on fixing the cons. It’s overall a pretty decent hotel and good price.

The staff was nice. The room needed vacuumed and the ice machine didn't work.

This place smells horrible, people are smoking inside the doorways. The room was dirty, stains on the bed sheets, long hair on the bathroom floor. The sink faucet sprayed water turning from hot to cold. Had to call the front desk at 11:59 PM due to the maintenance people vacuuming outside our door. The parking lot is cramped and very dilapidated. If you have children, I’d advise to pick a different location as well due to the hotel being next door to a Gentleman’s club.

Poor breakfast. Leaky washing machine.

Good location no ice machine, poor bfast old smell in facility, run down needs attention

It was clean , staff were nice and parking was available.

Room stinks it’s dirty and the tub is disgusting. Just plain gross don’t recommend

It's a hotel I would NEVER recommend to anyone. Shower bar was about to fall off, the tub was filthy, carpet was also VERY filthy throughout the hotel, the TV barely had any channels. DON'T STAY HERE!

Clean

Dirty sock from last (?) occupant on the floor …tub didn’t drain so standing in water over your ankles…dirty sheet …cobwebs…

There's a reason this hotel is non refundable. It looks nothing like the images on the reservation site. It was horrific. The entire building smelled like old, microwaved fish and there were piles of garbage and debris out front. The room was the highlight. I don't think it had been vacuumed in months and the random condom wrappers in the floor from the previous occupant were so wonderful to arrive and see after a long drive. Who knows what the sticky smear on the nightstand was? There were cockroaches in the bathroom and the shower was filthy. The towel rack had a big glob of dried blood on it. So excited to use those towels! I closed the door, hoping to contain the ick. The bed looked clean, but around 2 am I was awakened by the tickley sensation of 2 cockroaches ON MY BODY in the bed. No sleep after that. I bagged my clothes and shoes to keep from bringing something home with me. This is the most DISGUSTING hotel I have ever slept/not slept in. How this place got "good" and 3 1/2 stars in the reviews is beyond me and I will never rely on Hotels.com again.

Its dirty and they have roaches

The bathtub was not clean and the drain was backed up. I requested housekeeping to come and clean the bathroom and maintenance to fix the drain in the tub. I was told two housekeepers called off. One had to pick up her child and there was noone available to clean the bathroom. I was given the cleaning solution, gloves, and a towel by the front desk staff.

Room was dirty. There were roaches in the room and the bathroom bed was about to break down. Just not a good stay

The lobby is very nice. We were on the first floor the smell was aweful. It smelled of stale cigarettes and curry. There was food crumbs all over the floor. The sheets were covered in black stains on them. The breakfast is not worth the stay. But hey if you like strip clubs their is one right across the street. My children were afraid to sleep in the bed because of how filthy it was. You could tell the last person in the room was eating noodles they were all over the floor. It gets even better someone put a penny in the toilet so my kids thought that was odd. Not a place I would ever stay again!

I rented a non smoking room and the man at the front counter told me my room was a non smoking room, well when I got to the room it reeked of cigarette. Also the bed sheets reeked of cigarettes and had stains all over them. Definitely will not be back.

The room was good

First room had not been cleaned by housekeepers. Had to go back to desk for another room. Second room was in serious need of renovations. Mold in the walls around shower, lights did not work at desk or nightstands. Very noisy, thin walls.

Very much in need of an update! Shower fixtures were not intact to the wall, just a dribble out if the bathroom faucet, sheets were notmclean, floor was not vacuumed, wall crumbling apart by air conditioner unit. ... i could go on but you get the jist! The bed however was fairly comfortable, and there were no signs of critters.

Terrible noise from the fridge in the room make it difficult to sleep

Good enough for business stay

Just wasn’t a good stay refrigerator kept leaking bed was caved in and the tv didn’t work

Could hear waterline when upper level shower ran

Place was not too bad. Could use some updating though. Room I had was fine & everything worked.

Everything was good. Only issue was that the TV didn’t work and show

A dog next door barking ALL night. TV did not work, Light with no bulb so only one dime light. BAthrood had been kicked open and was the door with damage on the door.

First they give my room away, that I paid in advance for and then tell me it’s nothing they can do because there were no more rooms and I wanted my money back because of an inconvenience they caused, then a room pops out of nowhere and when I went in the room, it appeared cleaned for the most part, then I see this huge cockroach crawling on the door and I said hell no I’m leaving. This has been the most frustrating day here. Unacceptable ‼️

Hotel was good. Staff friendly. Breakfast needed more options.

Desk girl was very rude

Staff was friendly and helpful I’d stay there again

Horrible. The hotel staff gave my key to someone at 2:30 in the morning. Glad I was awake.

We checked on Saturday, June 24. Went to the room, #234, looked around and left shortly after arriving. We returned around 10:30pm. We began getting ready for bed and realized the toilet was not flushing. My partner called down to the desk approximately 10:50. The woman who answered suggested holding the handle down longer. He tried this. It still did not flush. He attempted calling the desk again, but there was no answer. He then got dressed and went down to the desk. The woman working the desk called a maintenance person. When she got off the phone, she said he didn't feel like coming and he probably wouldn't. She then handed my partner a plunger and shrugged. No other option, such as changing rooms, was offered. My partner plunged the toilet, but the issue didn't seem to be a clog and it did not help. The toilet was not usable at this point. My partner went downstairs at 4am to use the washroom. There was a man at the desk who asked him if he needed help. My partner responded "yeah, if you can fix my toilet" and he said "it's still not working?" He said no. Again, no solution was offered. I had to dress and go downstairs in the morning to use a washroom. When my partner went down after me to use a washroom, the man on duty gave him the owner's name and email. We checked out shortly after, about 830am and asked about getting a refund. He said to contact the owner and Expedia as he couldn't do anything. The owner did not respond to either Expedia or myself.

I wasn't happy at all. Booked a room 4 days in advance through expedia to find out they gave my room to someone else. Put me in another room. Next day when i go to leave my credit card was charged twice for 1 room. Unless your used to being surprised i wouldn't book and show up there expecting anything less than a 💩 show.

Great in every way staff was great also...highly recommend

The bathtub was not clean and the drain was backed up. I requested housekeeping to come and clean the bathroom and maintenance to fix the drain in the tub. I was told two housekeepers called off. One had to pick up her child and there was noone available to clean the bathroom. I was given the cleaning solution, gloves, and a towel by the front desk staff.

They charge my credit card twice!

Centrally located, extremely friendly and concerned staff. Facility itself is older and not a "high end" hotel, but the staff are professional and hard working.

Bathroom door didn’t shut properly. Toilet ran unless you jiggled handle. Garbage was left on chair at desk in room from previous guests. One strip club is next door and another one just down the street. Not the greatest neighborhood.

The room smelled so bad. I dont even know how to describe the pungent odor. It was mixed with the smell of paint and we had to turn air on max and open window to try to escape the fumes. Sho knows whatvthey were tryimg to cover. There was mold on the mirror and the cold handle in the shower was broken. There was stains all over the chair and the duvets.. you can only imagine what they were with the stripp club right next store. . There was drunk people pulling up with music blasting, singing and yellimg all night. We didnt even take our chance with eating breakfast the next morning and got out of there as fast as we could.

Not a nice area

Terrible hotel. Strip club next door. Old, dirty, room smelled of mold. 1970’s decor.

Not good. Pictures are very deceiving. Located in an area with industrial warehouses, sex shops, and a strip joint next door. Room was not cleaned well , it was obvious the room had been smoked in a there was a plastic bag tied over the smoke detector and the room smelled. AC unit didn't with well. Just needed a quick place to sleep and leave at 7am so it sufficed and there weren't any bugs. That's the best i can say.

This place smells horrible, people are smoking inside the doorways. The room was dirty, stains on the bed sheets, long hair on the bathroom floor. The sink faucet sprayed water turning from hot to cold. Had to call the front desk at 11:59 PM due to the maintenance people vacuuming outside our door. The parking lot is cramped and very dilapidated. If you have children, I’d advise to pick a different location as well due to the hotel being next door to a Gentleman’s club.

The area was terrible. Unsafe. I have two littles, 2 years and 2 months. there were bugs all inside when we walked in. The tub was dirty. The TV was extremely small, there was white stains on the BLACK couch in the room. Overall, i’m disappointed and disgusted. I will not be returning. EVER.

Close to freeway, shopping and food close by.

Great value and convenient area

I went to breakfast at 930 when it was not over until 10 and everything was empty and there was no one doing anything about it.

Hotel was good. Staff friendly. Breakfast needed more options.

There was never enough food for breakfast all 4 of the days I stayed there Ice machine doesn't work on the east side of the building as it was when I was there in JUNE. The breakfast after 8:15 is a joke. JUST NOT enough food prepared for the number of quests in the hotel.

They had a nice breakfast

The bathroom was pretty run down! Bed was comfortable but the carpet seemed damp so kept our shoes near by. Breakfast station was in a weird space, not a lot of options and not a great taste! Would stay again if we were in a pinch but not my first choice!

Poor breakfast. Leaky washing machine.

Good location no ice machine, poor bfast old smell in facility, run down needs attention

Clean. Comfortable. Convenient. Breakfast consists of eggs, sausage, potatoes, breads, cold cereal, waffles, juices, coffee. Highly recommend.

The lobby is very nice. We were on the first floor the smell was aweful. It smelled of stale cigarettes and curry. There was food crumbs all over the floor. The sheets were covered in black stains on them. The breakfast is not worth the stay. But hey if you like strip clubs their is one right across the street. My children were afraid to sleep in the bed because of how filthy it was. You could tell the last person in the room was eating noodles they were all over the floor. It gets even better someone put a penny in the toilet so my kids thought that was odd. Not a place I would ever stay again!

Great b fast, and very clean