Ruthin Castle Hotel and Spa

Nice room, good tub, welcome gift. Bed not the newest or very supportive and while the castle is aesthetically impressive, it’s a little dated and cold in places.

Hotellet bar preg av å være gammelt og lite vedlikeholdt. Hyggelig betjening og god mat

Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!

We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold .

This is an old castle so dont expect luxury. The room i was in was dared and lazy but the small nuce but very small. Gym was ok but dated Grounds were fantastic and good parking They had hot tubs but you have to book. Evenn meal was just ok but not alot of choice and expensive but the restaurant was not great to eat in. Breakfast was awfull and ants on my table. I did report this. Id not fo back