Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Otawa, Provincia de Ontario, CA
Price range: 142 US$–566 US$ per night
Rating: 8.5

Opiniones de los huéspedes

El DoubleTree by Hilton Ottawa Downtown recibe elogios por su ubicación céntrica y accesible a pie, así como por su personal consistentemente amable, mientras que las quejas recurrentes se centran en el estacionamiento de pago ajustado y confuso, interrupciones ocasionales en las instalaciones (especialmente la piscina) y una limpieza e insonorización inconsistentes entre las habitaciones.

Las habitaciones son generalmente cómodas, aunque varían en tamaño, con muchos comentarios que señalan distribuciones compactas y algunos que elogian las suites espaciosas y los baños modernos. Las opiniones sobre los restaurantes son variadas: algunos disfrutaron de excelentes desayunos y del restaurante en el vestíbulo, mientras que otros mencionaron precios altos, opciones limitadas para la noche y un servicio lento. La zona inmediata es conveniente, pero tiene presencia de personas sin hogar y ruido de obras periódico, lo que algunos huéspedes encontraron inquietante al caer la noche. Espere una estancia céntrica y cómoda con un servicio atento, pero con algunos inconvenientes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones incluyen un bar/restaurante y una piscina, pero el acceso a la piscina a veces es restringido o requiere ir a una propiedad asociada. El estacionamiento es limitado, confuso y costoso, especialmente para vehículos más grandes, y el gimnasio tiene problemas ocasionales con el equipamiento.

Reseñas de huéspedes relacionadas

10

Phillip

15 dic 2025

·

Se alojó 2 noches

The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.

8

Christine

2 abr 2025

·

Se alojó 1 noche

Parking was horrible. Limited space- construction didn’t leave much. Creepy for single person to be walking through parking garage to try and find elevator

4

Kathleen

11 feb 2026

·

Se alojó 3 noches

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking

6

Jerald

28 nov 2025

·

Se alojó 1 noche

No where to park

2

Louise

21 may 2025

·

Se alojó 2 noches

not enough parking spaces parking too narrow

8

David

5 sept 2025

·

Se alojó 1 noche

The hotel is well located and very clean. Nice lobby bar, and you can take your drink to your room. However, the parking facility is dated and does not really work for modern vehicles. I know this is an issue of vehicle size, but my Ridgeline was too tall for the garage and we ended up parking in a municipal lot in Byward Market instead.

10

Lori

20 sept 2025

·

Se alojó 4 noches

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

4

Catherine

31 ene 2025

·

Se alojó 2 noches

No gym, no pool available unless I go outside to through next building Les Suites. No convenient store in the Hôtel. Again I need to go outside. It’s winter -20 degrees!!

6

Amber

28 feb 2025

·

Se alojó 2 noches

Nice hotel but pool entrance was closed during stay, had to leave the hotel to get to the shared pool.

8

Sharon

4 nov 2025

·

Se alojó 2 noches

The room was clean. One of the 2 treadmills did not work, and the door to the gym would not open, had to call staff.

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Limpieza

Muchos huéspedes encontraron las habitaciones muy limpias, pero otros informaron sobre ropa de cama sucia, olores a humedad o humo, alfombras manchadas y otras deficiencias en el mantenimiento. La limpieza general es inconsistente.

Reseñas de huéspedes relacionadas

4

Maroof

19 oct 2025

·

Se alojó 3 noches

The room was carpeted, and it smelled bad.

6

Vahid

28 may 2025

·

Se alojó 2 noches

The hotel was not clean enough. Hallways were not properly vacuumed and the room bathroom had issues. The location is the only reason for going into this hotel.

4

Heta

25 oct 2025

·

Se alojó 1 noche

I stayed at the DoubleTree by Hilton in downtown Ottawa on Tuesday, and unfortunately, my experience was disappointing. When I entered my room, I found it quite dirty — the bedsheets and pillowcases hadn’t been cleaned properly, and there was hair all over them. I even took pictures as proof. The staff were polite and welcoming, and they answered all my questions, which I really appreciated. However, the overall cleanliness of the room was not at all up to Hilton standards. Considering the high price I paid for the stay, I was also surprised that breakfast wasn’t included and I had to pay extra for it. Overall, friendly staff but very poor room cleanliness and not worth the price.

6

Julien

28 may 2025

·

Se alojó 4 noches

Poor cleanliness of the room.

4

Ken

13 ago 2025

·

Se alojó 3 noches

Room 204. Kettle was smelly and unclean. No anti-slip bath mat. Parking was confusing. The worst is moldy smell in the room, probably due to water leak from AC.

10

Karita

28 sept 2025

·

Se alojó 4 noches

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

10

Elizabeth

30 nov 2025

·

Se alojó 1 noche

The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!

2

Nadezda

2 nov 2024

·

Se alojó 1 noche

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

4

Tracy

12 oct 2024

·

Se alojó 1 noche

Leftover items from previous guests, old dirty carpet in rooms, TV did not work properly even after maintenance tried. Shower was nice.

10

Cynthia

7 jul 2025

·

Se alojó 4 noches

Clean property. Great location. It is next door to the Rideau Center for shopping and only few minutes walk to Byward Market. The housecleaning was prompt and performed daily.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas, pero varían en tamaño; varias son compactas, mientras que algunas suites son espaciosas con baños modernos. El ruido puede transmitirse entre las habitaciones y los pasillos en algunas ocasiones.

Reseñas de huéspedes relacionadas

8

Sylvie

1 jun 2025

·

Se alojó 1 noche

Rooms are clean and comfy. Walls are not soundproof. Could hear the conversation in the next room.

10

Richard

13 jun 2025

·

Se alojó 2 noches

Nice hotel. Walkable to downtown and Parliament hill and shopping at the Rideau Mall. Quiet hotel and friendly staff.

6

Emily

10 nov 2025

·

Se alojó 2 noches

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Katherine

7 ago 2025

·

Se alojó 6 noches

Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.

10

Veronika

31 mar 2025

·

Se alojó 2 noches

I loved my stay. I booked this particular hotel because Expedia said that all rooms were sound-proofed. What a blessing. I could completely unwind and be in my bubble. I also got a room with a view and was able to watch the sun set behind the Parliament buildings. It was a healing experience, just what I hoped for.

8

Sylvie

29 jun 2025

·

Se alojó 2 noches

Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.

10

Howard

6 nov 2025

·

Se alojó 2 noches

Room was spacious and clean. Staff were courteous and friendly. Located across shopping mall and many restaurants in walking distance.

8

Harish

26 ago 2025

·

Se alojó 2 noches

Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful

8

Lisa

17 ago 2025

·

Se alojó 1 noche

Room was small. Staff was very friendly. Parking underground was very tight for large SUVs

8

Marisa

13 abr 2025

·

Se alojó 1 noche

Nice hotel! Not a lot of space in rooms but comfortable enough and clean. We could hear the person in the next room snoring which wasn’t amazing and one of the beds was noisy but these weren’t huge problems. The welcome cookies are a delicious touch!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es elogiado con frecuencia por su amabilidad, disposición y profesionalidad. Algunos problemas ocasionales incluyen un registro lento y una atención inconsistente en el restaurante o el servicio a la habitación.

Reseñas de huéspedes relacionadas

10

Tristan

18 nov 2025

·

Se alojó 1 noche

Friendly and prompt service as soon as we entered the hotel. Room was very clean. They also were able to accommodate our requests and ensured everything was okay. Location, staff and amenities are reasons why we would return to this hotel. Everything went smoothly.

6

Anthony

12 may 2025

·

Se alojó 1 noche

I liked that the room was clean and the bathroom is also very clean. However, me and my girlfriend were very disappointed about the service. We called to have food to be sent up to our room. Then after waiting 30min, the staff called us and told us that there is a delay because the kitchen is very busy. Since we ordered before many people who came in to dine, we still had our order last. Then we were told that we’ll have to come down to grab our food. When we went down, the food wasnt ready and the kitchen was about to close. After another long wait we finally got our food. We had to bring it up to our room ourselves. Additionally, the food was absolutely terrible. It was bland, it didnt taste right and the plates were still wet. They forgot to give us utensils so we had to call to at least bring that up. We gave back our food and ordered online. We asked to make sure we weren't charged for that as it was super expensive as well.

4

Lindsay

1 ene 2025

·

Se alojó 4 noches

Staff was HORRIBLE! They talked down to you made you feel so belittled. Also double charged my card for my stay and I had a hold for my whole duration of my trip. Staff didn’t care to make it right at all. Parking is horrible very limited especially for oversized vehicles. Never ever recommend this hotel to anyone

10

Desmond

15 sept 2025

·

Se alojó 1 noche

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

6

Emily

10 nov 2025

·

Se alojó 2 noches

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Mustafa

13 oct 2025

·

Se alojó 2 noches

Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.

10

Timothy

15 may 2025

·

Se alojó 2 noches

The Front Desk team were all friendly and helpful.. Sona checked us in and out - and was extremely helpful with directions to places we wanted to go, extra nice all the time and also helped make our 30th Wedding Anniversary very special for us and sent us a fruit and cheese plate from the DoubleTree "team". Great Hotel with location, location, location! Loved the warm cookies too!

8

Candice

8 jul 2025

·

Se alojó 3 noches

It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.

4

Ryan

10 nov 2025

·

Check in had issues and for no reason other than the staff was not sure what he was doing.

10

Jodi

3 ago 2025

·

Se alojó 2 noches

Really friendly staff, very welcoming.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Su ubicación céntrica en el centro de la ciudad, a pocos pasos del Rideau Centre, ByWard Market y el Parlamento, facilita la exploración a pie. Varias reseñas mencionan la presencia de personas sin hogar y algunas obras/ruido cerca, lo que puede resultar menos cómodo al anochecer.

Reseñas de huéspedes relacionadas

8

Robert

28 ago 2025

·

Se alojó 2 noches

Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.

10

Roman

25 nov 2025

·

Se alojó 3 noches

Great location, right in downtown with only 10 mins to Parliament Hill

8

Hector

15 sept 2025

·

Se alojó 1 noche

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

8

Amy

29 ago 2025

·

Se alojó 4 noches

Very conveniently located.

10

Josef

17 ago 2025

·

Se alojó 1 noche

Been here a few times. Hotel is great. Ottawa has a serious drug and Homelessness problem. Very embarrassing and sad as a Canadian that we let our Nations Capital look like this. Can’t imagine what visitors from other countries think.

10

yen

23 may 2025

·

Se alojó 2 noches

Conveniently located next to CF Rideau shopping mall, Byward market square, The Parliament. Room is clean. Recommended to stay in the DoubleTree hotel.

8

David

2 jul 2025

·

Se alojó 2 noches

Convenient location. Everything was in walking distance. Building construction noise across the street was all night.

10

Bobby

15 dic 2025

·

Se alojó 1 noche

Very nice hotel, close to the heart of the city. Very walkable.

6

Natalie

31 ago 2025

·

Se alojó 1 noche

Staff was too busy… left rushed. Lots of homeless in the area. Did not feel safe at night.

8

Justin

30 nov 2025

·

Se alojó 1 noche

Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.

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Comida

Las opiniones sobre los restaurantes son variadas: muchos disfrutaron del desayuno y Albion Rooms, mientras que otros encontraron los precios altos, el desayuno no incluido en algunas tarifas y el servicio lento con calidad variable. Las opciones para la noche son limitadas.

Reseñas de huéspedes relacionadas

10

Athanasios

23 ago 2025

·

Se alojó 1 noche

My stay was delightful 👍 The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!

10

Alexander

16 nov 2025

·

Se alojó 1 noche

Breakfast amazing.Will come back.Thanks

6

Mary Jane

17 nov 2025

·

Se alojó 2 noches

Our room was not serviced. There is too much perfume in the soap. Breakfast was cold!

10

Priashna

1 mar 2025

·

Se alojó 1 noche

It was very convenient, close to shopping. The hotel itself was clean, breakfast excellent and the food at the restaurant was good too.

8

Russell

30 oct 2025

·

Se alojó 2 noches

a good hotel, let down by the breakfast

10

Jason

3 jul 2025

·

Se alojó 1 noche

All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.

6

Lisa

28 oct 2024

·

Se alojó 3 noches

The restaurant was overpriced which was unfortunately made room service too expensive. The room smelled strongly like cleaning product, a carpet shampoo probably. Location was great for accessing the Roger centre for a conference. Staff were very friendly and provided good service. Everything was clean. Bed was comfortable. Shower was good water pressure and really hot water. However, wish I had chosen a hotel with more amenities. Coffee shop and gym would have been good to have.

8

Anh

10 ago 2025

·

Se alojó 2 noches

It was kind of dirty, especially the shag carpet in the room. We noted many fruit flies on/around the pastries and buffet. Service was good!

10

Heather

9 jun 2025

·

Se alojó 4 noches

Great staff and the Albian Rooms restaurant was lovely. Within walking distance to lots of attractions.

6

Joseph

18 may 2025

·

Se alojó 2 noches

Great place to stay . Very central . No food service after 10pm...no vending machines or a complementary coffee station in the lobby . Had to pay 10 bucks for 2 coffees . Need more access to snacks and coffee .

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	139 US$
febrero	162 US$
marzo	153 US$
abril	194 US$
mayo	262 US$
junio	231 US$
julio	180 US$
agosto	182 US$
septiembre	239 US$
octubre	195 US$
noviembre	174 US$
diciembre	148 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $365	16 $250	17 $184
18 $176	19 $303	20	21 $566	22	23 $231	24 $208
25 $174	26	27	28	29 $229	30 $142	31 $147

DO	LU	MA	MI	JU	VI	SA
1 $154	2 $184	3	4 $261	5 $278	6 $211	7 $166
8 $154	9 $184	10 $167	11 $167	12 $171	13 $150	14 $154
15 $167	16 $259	17 $305	18 $315	19 $198	20 $158	21 $155
22 $167	23 $201	24	25 $319	26 $263	27 $166	28 $155
29 $154	30 $206

DoubleTree by Hilton Ottawa Downtown

Precios para DoubleTree by Hilton Ottawa Downtown

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estudio, 1 cama de matrimonio grande, accesible para personas con discapacidad (Roll-In Shower)

Habitación, 2 camas dobles

Suite junior, 1 cama de matrimonio grande

Habitación, 1 cama de matrimonio grande

Habitación, 1 cama de matrimonio grande con sofá cama

Reseñas de los huéspedes sobre DoubleTree by Hilton Ottawa Downtown

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas