Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Ottawa, Ontario, CA
Price range: 142 $US–566 $US per night
Rating: 8.5

Ce qu'en disent des voyageurs

Le DoubleTree by Hilton Ottawa Downtown reçoit des éloges pour son emplacement central et sa commodité à pied, ainsi que pour son personnel constamment aimable. Les plaintes récurrentes concernent le stationnement payant exigu et déroutant, les perturbations occasionnelles des installations (notamment la piscine) et la propreté et l'isolation phonique variables entre les chambres.

Les chambres sont généralement confortables, mais leur taille varie, plusieurs signalant des agencements compacts et d'autres louant des suites spacieuses et des salles de bains modernes. Les commentaires sur les repas sont mitigés : certains ont apprécié d'excellents petits-déjeuners et le restaurant du hall, tandis que d'autres ont fait état de prix élevés, de choix limités en soirée et d'un service lent. Le quartier immédiat est pratique, mais présente une présence de sans-abrisme visible et des bruits de construction périodiques, que certains clients ont trouvés dérangeants après la tombée de la nuit. Attendez-vous à un séjour pratique au centre-ville avec un service chaleureux et quelques compromis.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sur place comprennent un bar/restaurant et une piscine, mais l'accès à la piscine est parfois restreint ou nécessite de se rendre dans un établissement partenaire. Le stationnement est exigu, déroutant et coûteux, en particulier pour les véhicules plus grands, et la salle de sport rencontre parfois des problèmes d'équipement.

Avis de voyageur à ce sujet

10

Phillip

15 déc. 2025

·

A séjourné 2 nuits

The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.

8

Christine

2 avr. 2025

·

A séjourné 1 nuit

Parking was horrible. Limited space- construction didn’t leave much. Creepy for single person to be walking through parking garage to try and find elevator

4

Kathleen

11 févr. 2026

·

A séjourné 3 nuits

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking

6

Jerald

28 nov. 2025

·

A séjourné 1 nuit

No where to park

2

Louise

21 mai 2025

·

A séjourné 2 nuits

not enough parking spaces parking too narrow

8

David

5 sept. 2025

·

A séjourné 1 nuit

The hotel is well located and very clean. Nice lobby bar, and you can take your drink to your room. However, the parking facility is dated and does not really work for modern vehicles. I know this is an issue of vehicle size, but my Ridgeline was too tall for the garage and we ended up parking in a municipal lot in Byward Market instead.

10

Lori

20 sept. 2025

·

A séjourné 4 nuits

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

4

Catherine

31 janv. 2025

·

A séjourné 2 nuits

No gym, no pool available unless I go outside to through next building Les Suites. No convenient store in the Hôtel. Again I need to go outside. It’s winter -20 degrees!!

6

Amber

28 févr. 2025

·

A séjourné 2 nuits

Nice hotel but pool entrance was closed during stay, had to leave the hotel to get to the shared pool.

8

Sharon

4 nov. 2025

·

A séjourné 2 nuits

The room was clean. One of the 2 treadmills did not work, and the door to the gym would not open, had to call staff.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres très propres, mais d'autres ont signalé du linge sale, des odeurs de moisi ou de fumée, des tapis tachés et des problèmes d'entretien similaires. La propreté générale semble inégale.

Avis de voyageur à ce sujet

4

Maroof

19 oct. 2025

·

A séjourné 3 nuits

The room was carpeted, and it smelled bad.

6

Vahid

28 mai 2025

·

A séjourné 2 nuits

The hotel was not clean enough. Hallways were not properly vacuumed and the room bathroom had issues. The location is the only reason for going into this hotel.

4

Heta

25 oct. 2025

·

A séjourné 1 nuit

I stayed at the DoubleTree by Hilton in downtown Ottawa on Tuesday, and unfortunately, my experience was disappointing. When I entered my room, I found it quite dirty — the bedsheets and pillowcases hadn’t been cleaned properly, and there was hair all over them. I even took pictures as proof. The staff were polite and welcoming, and they answered all my questions, which I really appreciated. However, the overall cleanliness of the room was not at all up to Hilton standards. Considering the high price I paid for the stay, I was also surprised that breakfast wasn’t included and I had to pay extra for it. Overall, friendly staff but very poor room cleanliness and not worth the price.

6

Julien

28 mai 2025

·

A séjourné 4 nuits

Poor cleanliness of the room.

4

Ken

13 août 2025

·

A séjourné 3 nuits

Room 204. Kettle was smelly and unclean. No anti-slip bath mat. Parking was confusing. The worst is moldy smell in the room, probably due to water leak from AC.

10

Karita

28 sept. 2025

·

A séjourné 4 nuits

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

10

Elizabeth

30 nov. 2025

·

A séjourné 1 nuit

The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!

2

Nadezda

2 nov. 2024

·

A séjourné 1 nuit

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

4

Tracy

12 oct. 2024

·

A séjourné 1 nuit

Leftover items from previous guests, old dirty carpet in rooms, TV did not work properly even after maintenance tried. Shower was nice.

10

Cynthia

7 juil. 2025

·

A séjourné 4 nuits

Clean property. Great location. It is next door to the Rideau Center for shopping and only few minutes walk to Byward Market. The housecleaning was prompt and performed daily.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables mais leur taille varie ; plusieurs sont compactes, tandis que certaines suites sont spacieuses et dotées de salles de bains modernes. Le bruit peut se propager entre les chambres et les couloirs pour certains séjours.

Avis de voyageur à ce sujet

8

Sylvie

1 juin 2025

·

A séjourné 1 nuit

Rooms are clean and comfy. Walls are not soundproof. Could hear the conversation in the next room.

10

Richard

13 juin 2025

·

A séjourné 2 nuits

Nice hotel. Walkable to downtown and Parliament hill and shopping at the Rideau Mall. Quiet hotel and friendly staff.

6

Emily

10 nov. 2025

·

A séjourné 2 nuits

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Katherine

7 août 2025

·

A séjourné 6 nuits

Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.

10

Veronika

31 mars 2025

·

A séjourné 2 nuits

I loved my stay. I booked this particular hotel because Expedia said that all rooms were sound-proofed. What a blessing. I could completely unwind and be in my bubble. I also got a room with a view and was able to watch the sun set behind the Parliament buildings. It was a healing experience, just what I hoped for.

8

Sylvie

29 juin 2025

·

A séjourné 2 nuits

Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.

10

Howard

6 nov. 2025

·

A séjourné 2 nuits

Room was spacious and clean. Staff were courteous and friendly. Located across shopping mall and many restaurants in walking distance.

8

Harish

26 août 2025

·

A séjourné 2 nuits

Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful

8

Lisa

17 août 2025

·

A séjourné 1 nuit

Room was small. Staff was very friendly. Parking underground was very tight for large SUVs

8

Marisa

13 avr. 2025

·

A séjourné 1 nuit

Nice hotel! Not a lot of space in rooms but comfortable enough and clean. We could hear the person in the next room snoring which wasn’t amazing and one of the beds was noisy but these weren’t huge problems. The welcome cookies are a delicious touch!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité, son sens du service et son professionnalisme. Des problèmes occasionnels incluent un enregistrement lent et un service de chambre ou de restaurant inégal.

Avis de voyageur à ce sujet

10

Tristan

18 nov. 2025

·

A séjourné 1 nuit

Friendly and prompt service as soon as we entered the hotel. Room was very clean. They also were able to accommodate our requests and ensured everything was okay. Location, staff and amenities are reasons why we would return to this hotel. Everything went smoothly.

6

Anthony

12 mai 2025

·

A séjourné 1 nuit

I liked that the room was clean and the bathroom is also very clean. However, me and my girlfriend were very disappointed about the service. We called to have food to be sent up to our room. Then after waiting 30min, the staff called us and told us that there is a delay because the kitchen is very busy. Since we ordered before many people who came in to dine, we still had our order last. Then we were told that we’ll have to come down to grab our food. When we went down, the food wasnt ready and the kitchen was about to close. After another long wait we finally got our food. We had to bring it up to our room ourselves. Additionally, the food was absolutely terrible. It was bland, it didnt taste right and the plates were still wet. They forgot to give us utensils so we had to call to at least bring that up. We gave back our food and ordered online. We asked to make sure we weren't charged for that as it was super expensive as well.

4

Lindsay

1 janv. 2025

·

A séjourné 4 nuits

Staff was HORRIBLE! They talked down to you made you feel so belittled. Also double charged my card for my stay and I had a hold for my whole duration of my trip. Staff didn’t care to make it right at all. Parking is horrible very limited especially for oversized vehicles. Never ever recommend this hotel to anyone

10

Desmond

15 sept. 2025

·

A séjourné 1 nuit

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

6

Emily

10 nov. 2025

·

A séjourné 2 nuits

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Mustafa

13 oct. 2025

·

A séjourné 2 nuits

Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.

10

Timothy

15 mai 2025

·

A séjourné 2 nuits

The Front Desk team were all friendly and helpful.. Sona checked us in and out - and was extremely helpful with directions to places we wanted to go, extra nice all the time and also helped make our 30th Wedding Anniversary very special for us and sent us a fruit and cheese plate from the DoubleTree "team". Great Hotel with location, location, location! Loved the warm cookies too!

8

Candice

8 juil. 2025

·

A séjourné 3 nuits

It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.

4

Ryan

10 nov. 2025

·

Check in had issues and for no reason other than the staff was not sure what he was doing.

10

Jodi

3 août 2025

·

A séjourné 2 nuits

Really friendly staff, very welcoming.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement central au centre-ville, à quelques pas du Rideau Centre, du ByWard Market et du Parlement, permet de facilement explorer la ville à pied. Plusieurs commentaires font état d'une présence de sans-abrisme visible et de certains travaux/bruits à proximité, ce qui peut être moins confortable après la tombée de la nuit.

Avis de voyageur à ce sujet

8

Robert

28 août 2025

·

A séjourné 2 nuits

Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.

10

Roman

25 nov. 2025

·

A séjourné 3 nuits

Great location, right in downtown with only 10 mins to Parliament Hill

8

Hector

15 sept. 2025

·

A séjourné 1 nuit

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

8

Amy

29 août 2025

·

A séjourné 4 nuits

Very conveniently located.

10

Josef

17 août 2025

·

A séjourné 1 nuit

Been here a few times. Hotel is great. Ottawa has a serious drug and Homelessness problem. Very embarrassing and sad as a Canadian that we let our Nations Capital look like this. Can’t imagine what visitors from other countries think.

10

yen

23 mai 2025

·

A séjourné 2 nuits

Conveniently located next to CF Rideau shopping mall, Byward market square, The Parliament. Room is clean. Recommended to stay in the DoubleTree hotel.

8

David

2 juil. 2025

·

A séjourné 2 nuits

Convenient location. Everything was in walking distance. Building construction noise across the street was all night.

10

Bobby

15 déc. 2025

·

A séjourné 1 nuit

Very nice hotel, close to the heart of the city. Very walkable.

6

Natalie

31 août 2025

·

A séjourné 1 nuit

Staff was too busy… left rushed. Lots of homeless in the area. Did not feel safe at night.

8

Justin

30 nov. 2025

·

A séjourné 1 nuit

Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur les repas sont mitigés : beaucoup ont apprécié le petit-déjeuner et les Albion Rooms, tandis que d'autres ont trouvé les prix élevés, le petit-déjeuner non inclus dans certains tarifs et le service lent et de qualité variable. Les options en soirée sont limitées.

Avis de voyageur à ce sujet

10

Athanasios

23 août 2025

·

A séjourné 1 nuit

My stay was delightful 👍 The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!

10

Alexander

16 nov. 2025

·

A séjourné 1 nuit

Breakfast amazing.Will come back.Thanks

6

Mary Jane

17 nov. 2025

·

A séjourné 2 nuits

Our room was not serviced. There is too much perfume in the soap. Breakfast was cold!

10

Priashna

1 mars 2025

·

A séjourné 1 nuit

It was very convenient, close to shopping. The hotel itself was clean, breakfast excellent and the food at the restaurant was good too.

8

Russell

30 oct. 2025

·

A séjourné 2 nuits

a good hotel, let down by the breakfast

10

Jason

3 juil. 2025

·

A séjourné 1 nuit

All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.

6

Lisa

28 oct. 2024

·

A séjourné 3 nuits

The restaurant was overpriced which was unfortunately made room service too expensive. The room smelled strongly like cleaning product, a carpet shampoo probably. Location was great for accessing the Roger centre for a conference. Staff were very friendly and provided good service. Everything was clean. Bed was comfortable. Shower was good water pressure and really hot water. However, wish I had chosen a hotel with more amenities. Coffee shop and gym would have been good to have.

8

Anh

10 août 2025

·

A séjourné 2 nuits

It was kind of dirty, especially the shag carpet in the room. We noted many fruit flies on/around the pastries and buffet. Service was good!

10

Heather

9 juin 2025

·

A séjourné 4 nuits

Great staff and the Albian Rooms restaurant was lovely. Within walking distance to lots of attractions.

6

Joseph

18 mai 2025

·

A séjourné 2 nuits

Great place to stay . Very central . No food service after 10pm...no vending machines or a complementary coffee station in the lobby . Had to pay 10 bucks for 2 coffees . Need more access to snacks and coffee .

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	139 $US
février	162 $US
mars	153 $US
avril	194 $US
mai	262 $US
juin	231 $US
juillet	180 $US
août	182 $US
septembre	239 $US
octobre	195 $US
novembre	174 $US
décembre	148 $US

di	lu	ma	me	je	ve	sa
1 $154	2 $184	3	4 $260	5 $277	6 $211	7 $166
8 $154	9 $184	10 $167	11 $167	12 $171	13 $150	14 $154
15 $167	16 $259	17 $305	18 $315	19 $198	20 $158	21 $155
22 $167	23 $201	24	25 $319	26 $263	27 $166	28 $155
29 $154	30 $205

DoubleTree by Hilton Ottawa Downtown

Prix pour DoubleTree by Hilton Ottawa Downtown

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Studio, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)

Chambre, 2 lits doubles

Suite Junior, 1 très grand lit

Chambre, 1 très grand lit

Chambre, 1 très grand lit et 1 canapé-lit

Avis des voyageurs sur DoubleTree by Hilton Ottawa Downtown

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $365	16 $250	17 $184
18 $176	19 $302	20	21 $566	22	23 $231	24 $208
25 $174	26	27	28	29 $229	30 $142	31 $147