Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Ottawa, Ontario, CA
Price range: 142 USD–568 USD per night
Rating: 8.5

Cosa pensano gli ospiti

Il DoubleTree by Hilton Ottawa Downtown riceve apprezzamenti per la posizione centrale e comoda per esplorare la città a piedi, e per il personale costantemente cortese, mentre le lamentele più frequenti riguardano il parcheggio a pagamento, stretto e poco chiaro, occasionali disagi nelle strutture (in particolare la piscina) e una pulizia e un isolamento acustico tra le camere variabili.

Le camere sono generalmente confortevoli ma di dimensioni diverse, con alcuni ospiti che notano spazi compatti e altri che elogiano le suite spaziose e i bagni moderni. I commenti sulla ristorazione sono contrastanti: alcuni hanno apprezzato le colazioni eccellenti e il ristorante nella hall, mentre altri hanno lamentato prezzi elevati, opzioni limitate per la tarda notte e un servizio lento. La zona circostante è comoda ma presenta fenomeni di senzatetto e, a volte, rumori dovuti a cantieri edili, che alcuni ospiti hanno trovato inquietanti nelle ore serali. Aspettatevi un soggiorno confortevole in centro con un servizio caloroso e qualche compromesso.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Tra i servizi in loco ci sono un bar/ristorante e una piscina, ma l'accesso alla piscina è a volte limitato o richiede di recarsi in una struttura partner. Il parcheggio è stretto, poco chiaro e costoso, soprattutto per i veicoli più grandi, e la palestra può avere occasionali problemi alle attrezzature.

Recensioni degli ospiti correlate

10

Phillip

15 dic 2025

·

Soggiorno di 2 notti

The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.

8

Christine

2 apr 2025

·

Soggiorno di 1 notte

Parking was horrible. Limited space- construction didn’t leave much. Creepy for single person to be walking through parking garage to try and find elevator

4

Kathleen

11 feb 2026

·

Soggiorno di 3 notti

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking

6

Jerald

28 nov 2025

·

Soggiorno di 1 notte

No where to park

2

Louise

21 mag 2025

·

Soggiorno di 2 notti

not enough parking spaces parking too narrow

8

David

5 set 2025

·

Soggiorno di 1 notte

The hotel is well located and very clean. Nice lobby bar, and you can take your drink to your room. However, the parking facility is dated and does not really work for modern vehicles. I know this is an issue of vehicle size, but my Ridgeline was too tall for the garage and we ended up parking in a municipal lot in Byward Market instead.

10

Lori

20 set 2025

·

Soggiorno di 4 notti

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

4

Catherine

31 gen 2025

·

Soggiorno di 2 notti

No gym, no pool available unless I go outside to through next building Les Suites. No convenient store in the Hôtel. Again I need to go outside. It’s winter -20 degrees!!

6

Amber

28 feb 2025

·

Soggiorno di 2 notti

Nice hotel but pool entrance was closed during stay, had to leave the hotel to get to the shared pool.

8

Sharon

4 nov 2025

·

Soggiorno di 2 notti

The room was clean. One of the 2 treadmills did not work, and the door to the gym would not open, had to call staff.

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Pulizia

Molti ospiti hanno trovato le camere molto pulite, ma altri hanno segnalato biancheria sporca, odori di muffa o fumo, moquette macchiata e altre simili mancanze di manutenzione. La pulizia generale risulta incoerente.

Recensioni degli ospiti correlate

4

Maroof

19 ott 2025

·

Soggiorno di 3 notti

The room was carpeted, and it smelled bad.

6

Vahid

28 mag 2025

·

Soggiorno di 2 notti

The hotel was not clean enough. Hallways were not properly vacuumed and the room bathroom had issues. The location is the only reason for going into this hotel.

4

Heta

25 ott 2025

·

Soggiorno di 1 notte

I stayed at the DoubleTree by Hilton in downtown Ottawa on Tuesday, and unfortunately, my experience was disappointing. When I entered my room, I found it quite dirty — the bedsheets and pillowcases hadn’t been cleaned properly, and there was hair all over them. I even took pictures as proof. The staff were polite and welcoming, and they answered all my questions, which I really appreciated. However, the overall cleanliness of the room was not at all up to Hilton standards. Considering the high price I paid for the stay, I was also surprised that breakfast wasn’t included and I had to pay extra for it. Overall, friendly staff but very poor room cleanliness and not worth the price.

6

Julien

28 mag 2025

·

Soggiorno di 4 notti

Poor cleanliness of the room.

4

Ken

13 ago 2025

·

Soggiorno di 3 notti

Room 204. Kettle was smelly and unclean. No anti-slip bath mat. Parking was confusing. The worst is moldy smell in the room, probably due to water leak from AC.

10

Karita

28 set 2025

·

Soggiorno di 4 notti

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

10

Elizabeth

30 nov 2025

·

Soggiorno di 1 notte

The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!

2

Nadezda

2 nov 2024

·

Soggiorno di 1 notte

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

4

Tracy

12 ott 2024

·

Soggiorno di 1 notte

Leftover items from previous guests, old dirty carpet in rooms, TV did not work properly even after maintenance tried. Shower was nice.

10

Cynthia

7 lug 2025

·

Soggiorno di 4 notti

Clean property. Great location. It is next door to the Rideau Center for shopping and only few minutes walk to Byward Market. The housecleaning was prompt and performed daily.

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Camere

Le camere sono confortevoli ma di dimensioni diverse; alcune sono compatte, mentre alcune suite sono spaziose con bagni moderni. Il rumore può propagarsi tra le camere e i corridoi durante alcuni soggiorni.

Recensioni degli ospiti correlate

8

Sylvie

1 giu 2025

·

Soggiorno di 1 notte

Rooms are clean and comfy. Walls are not soundproof. Could hear the conversation in the next room.

10

Richard

13 giu 2025

·

Soggiorno di 2 notti

Nice hotel. Walkable to downtown and Parliament hill and shopping at the Rideau Mall. Quiet hotel and friendly staff.

6

Emily

10 nov 2025

·

Soggiorno di 2 notti

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Katherine

7 ago 2025

·

Soggiorno di 6 notti

Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.

10

Veronika

31 mar 2025

·

Soggiorno di 2 notti

I loved my stay. I booked this particular hotel because Expedia said that all rooms were sound-proofed. What a blessing. I could completely unwind and be in my bubble. I also got a room with a view and was able to watch the sun set behind the Parliament buildings. It was a healing experience, just what I hoped for.

8

Sylvie

29 giu 2025

·

Soggiorno di 2 notti

Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.

10

Howard

6 nov 2025

·

Soggiorno di 2 notti

Room was spacious and clean. Staff were courteous and friendly. Located across shopping mall and many restaurants in walking distance.

8

Harish

26 ago 2025

·

Soggiorno di 2 notti

Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful

8

Lisa

17 ago 2025

·

Soggiorno di 1 notte

Room was small. Staff was very friendly. Parking underground was very tight for large SUVs

8

Marisa

13 apr 2025

·

Soggiorno di 1 notte

Nice hotel! Not a lot of space in rooms but comfortable enough and clean. We could hear the person in the next room snoring which wasn’t amazing and one of the beds was noisy but these weren’t huge problems. The welcome cookies are a delicious touch!

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Servizio

Il personale viene spesso elogiato per la sua cortesia, disponibilità e professionalità. Occasionalmente si riscontrano problemi come check-in lenti o servizi incostanti in ristorante o in camera.

Recensioni degli ospiti correlate

10

Tristan

18 nov 2025

·

Soggiorno di 1 notte

Friendly and prompt service as soon as we entered the hotel. Room was very clean. They also were able to accommodate our requests and ensured everything was okay. Location, staff and amenities are reasons why we would return to this hotel. Everything went smoothly.

6

Anthony

12 mag 2025

·

Soggiorno di 1 notte

I liked that the room was clean and the bathroom is also very clean. However, me and my girlfriend were very disappointed about the service. We called to have food to be sent up to our room. Then after waiting 30min, the staff called us and told us that there is a delay because the kitchen is very busy. Since we ordered before many people who came in to dine, we still had our order last. Then we were told that we’ll have to come down to grab our food. When we went down, the food wasnt ready and the kitchen was about to close. After another long wait we finally got our food. We had to bring it up to our room ourselves. Additionally, the food was absolutely terrible. It was bland, it didnt taste right and the plates were still wet. They forgot to give us utensils so we had to call to at least bring that up. We gave back our food and ordered online. We asked to make sure we weren't charged for that as it was super expensive as well.

4

Lindsay

1 gen 2025

·

Soggiorno di 4 notti

Staff was HORRIBLE! They talked down to you made you feel so belittled. Also double charged my card for my stay and I had a hold for my whole duration of my trip. Staff didn’t care to make it right at all. Parking is horrible very limited especially for oversized vehicles. Never ever recommend this hotel to anyone

10

Desmond

15 set 2025

·

Soggiorno di 1 notte

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

6

Emily

10 nov 2025

·

Soggiorno di 2 notti

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Mustafa

13 ott 2025

·

Soggiorno di 2 notti

Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.

10

Timothy

15 mag 2025

·

Soggiorno di 2 notti

The Front Desk team were all friendly and helpful.. Sona checked us in and out - and was extremely helpful with directions to places we wanted to go, extra nice all the time and also helped make our 30th Wedding Anniversary very special for us and sent us a fruit and cheese plate from the DoubleTree "team". Great Hotel with location, location, location! Loved the warm cookies too!

8

Candice

8 lug 2025

·

Soggiorno di 3 notti

It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.

4

Ryan

10 nov 2025

·

Check in had issues and for no reason other than the staff was not sure what he was doing.

10

Jodi

3 ago 2025

·

Soggiorno di 2 notti

Really friendly staff, very welcoming.

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Posizione

La posizione centrale, a pochi passi dal Rideau Centre, dal ByWard Market e dal Parlamento, rende facile l'esplorazione a piedi. Diverse recensioni notano la presenza di senzatetto e alcuni cantieri/rumori nelle vicinanze, che possono risultare meno confortanti dopo il tramonto.

Recensioni degli ospiti correlate

8

Robert

28 ago 2025

·

Soggiorno di 2 notti

Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.

10

Roman

25 nov 2025

·

Soggiorno di 3 notti

Great location, right in downtown with only 10 mins to Parliament Hill

8

Hector

15 set 2025

·

Soggiorno di 1 notte

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

8

Amy

29 ago 2025

·

Soggiorno di 4 notti

Very conveniently located.

10

Josef

17 ago 2025

·

Soggiorno di 1 notte

Been here a few times. Hotel is great. Ottawa has a serious drug and Homelessness problem. Very embarrassing and sad as a Canadian that we let our Nations Capital look like this. Can’t imagine what visitors from other countries think.

10

yen

23 mag 2025

·

Soggiorno di 2 notti

Conveniently located next to CF Rideau shopping mall, Byward market square, The Parliament. Room is clean. Recommended to stay in the DoubleTree hotel.

8

David

2 lug 2025

·

Soggiorno di 2 notti

Convenient location. Everything was in walking distance. Building construction noise across the street was all night.

10

Bobby

15 dic 2025

·

Soggiorno di 1 notte

Very nice hotel, close to the heart of the city. Very walkable.

6

Natalie

31 ago 2025

·

Soggiorno di 1 notte

Staff was too busy… left rushed. Lots of homeless in the area. Did not feel safe at night.

8

Justin

30 nov 2025

·

Soggiorno di 1 notte

Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.

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Ristorazione

I commenti sulla ristorazione sono contrastanti: molti hanno apprezzato la colazione e l'Albion Rooms, mentre altri hanno trovato i prezzi elevati, la colazione non inclusa in alcune tariffe e un servizio lento e di qualità variabile. Le opzioni per la tarda notte sono limitate.

Recensioni degli ospiti correlate

10

Athanasios

23 ago 2025

·

Soggiorno di 1 notte

My stay was delightful 👍 The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!

10

Alexander

16 nov 2025

·

Soggiorno di 1 notte

Breakfast amazing.Will come back.Thanks

6

Mary Jane

17 nov 2025

·

Soggiorno di 2 notti

Our room was not serviced. There is too much perfume in the soap. Breakfast was cold!

10

Priashna

1 mar 2025

·

Soggiorno di 1 notte

It was very convenient, close to shopping. The hotel itself was clean, breakfast excellent and the food at the restaurant was good too.

8

Russell

30 ott 2025

·

Soggiorno di 2 notti

a good hotel, let down by the breakfast

10

Jason

3 lug 2025

·

Soggiorno di 1 notte

All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.

6

Lisa

28 ott 2024

·

Soggiorno di 3 notti

The restaurant was overpriced which was unfortunately made room service too expensive. The room smelled strongly like cleaning product, a carpet shampoo probably. Location was great for accessing the Roger centre for a conference. Staff were very friendly and provided good service. Everything was clean. Bed was comfortable. Shower was good water pressure and really hot water. However, wish I had chosen a hotel with more amenities. Coffee shop and gym would have been good to have.

8

Anh

10 ago 2025

·

Soggiorno di 2 notti

It was kind of dirty, especially the shag carpet in the room. We noted many fruit flies on/around the pastries and buffet. Service was good!

10

Heather

9 giu 2025

·

Soggiorno di 4 notti

Great staff and the Albian Rooms restaurant was lovely. Within walking distance to lots of attractions.

6

Joseph

18 mag 2025

·

Soggiorno di 2 notti

Great place to stay . Very central . No food service after 10pm...no vending machines or a complementary coffee station in the lobby . Had to pay 10 bucks for 2 coffees . Need more access to snacks and coffee .

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Mese	Prezzo medio
gennaio	139 USD
febbraio	162 USD
marzo	153 USD
aprile	194 USD
maggio	262 USD
giugno	231 USD
luglio	180 USD
agosto	182 USD
settembre	239 USD
ottobre	195 USD
novembre	174 USD
dicembre	148 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $201
18 $179	19 $310	20 $464	21 $568	22	23 $230	24 $209
25 $175	26	27	28	29 $230	30 $142	31 $148

dom	lun	mar	mer	gio	ven	sab
1 $155	2 $184	3	4 $350	5 $304	6 $204	7 $156
8 $155	9 $184	10 $169	11 $169	12 $173	13 $149	14 $155
15 $169	16 $285	17 $306	18 $311	19 $184	20 $155	21 $152
22 $169	23 $184	24	25 $251	26 $236	27 $172	28 $169
29 $155	30 $205

DoubleTree by Hilton Ottawa Downtown

Prezzi per DoubleTree by Hilton Ottawa Downtown

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Monolocale, 1 letto king, accessibile ai disabili (Roll-In Shower)

Camera, 2 letti matrimoniali

Suite Junior, 1 letto king

Camera, 1 letto king

Camera, 1 letto king con divano letto

Recensioni degli ospiti su DoubleTree by Hilton Ottawa Downtown

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

Prezzi per le prossime date