Name: DoubleTree by Hilton Ottawa Downtown
Address: 33 Nicholas St, Otava, Ontário, CA
Price range: US$ 141–US$ 547 per night
Rating: 8.5

Opinião dos hóspedes

O DoubleTree by Hilton Ottawa Downtown recebe elogios por sua localização central, que permite explorar a cidade a pé, e pela simpatia constante da equipe. As reclamações frequentes se concentram no estacionamento pago, apertado e confuso, interrupções ocasionais nas instalações (principalmente na piscina) e na limpeza e isolamento acústico inconsistentes entre os quartos.

Os quartos são geralmente confortáveis, mas variam em tamanho, com alguns hóspedes mencionando layouts compactos e outros elogiando suítes espaçosas e banheiros modernos. As opiniões sobre a gastronomia são mistas: alguns desfrutaram de excelentes cafés da manhã e do restaurante no lobby, enquanto outros citaram preços altos, opções limitadas para o período noturno e serviço lento. A área imediata é conveniente, mas apresenta visibilidade de moradores de rua e ruído de construção periódico, o que alguns hóspedes acharam incômodo à noite. Espere uma estadia conveniente no centro da cidade, com atendimento caloroso e algumas desvantagens.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Comodidades

As comodidades no local incluem um bar/restaurante e uma piscina, mas o acesso à piscina às vezes é restrito ou exige ir a uma propriedade parceira. O estacionamento é apertado, confuso e caro, especialmente para veículos maiores, e a academia tem equipamentos com problemas ocasionais.

Avaliações dos hóspedes relacionadas

10

Phillip

15 de dez. de 2025

·

Hospedou-se por 2 noites

The rooms are nice, and it is pretty quiet being downtown. Breakfast not included and a bit pricy in are opinion. And a note if you have to use there parking, hopefully you don't have a large/high vehicle because there is like only 10 spots to park.

8

Christine

2 de abr. de 2025

·

Hospedou-se por 1 noite

Parking was horrible. Limited space- construction didn’t leave much. Creepy for single person to be walking through parking garage to try and find elevator

4

Kathleen

11 de fev. de 2026

·

Hospedou-se por 3 noites

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking

6

Jerald

28 de nov. de 2025

·

Hospedou-se por 1 noite

No where to park

2

Louise

21 de mai. de 2025

·

Hospedou-se por 2 noites

not enough parking spaces parking too narrow

8

David

5 de set. de 2025

·

Hospedou-se por 1 noite

The hotel is well located and very clean. Nice lobby bar, and you can take your drink to your room. However, the parking facility is dated and does not really work for modern vehicles. I know this is an issue of vehicle size, but my Ridgeline was too tall for the garage and we ended up parking in a municipal lot in Byward Market instead.

10

Lori

20 de set. de 2025

·

Hospedou-se por 4 noites

The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.

4

Catherine

31 de jan. de 2025

·

Hospedou-se por 2 noites

No gym, no pool available unless I go outside to through next building Les Suites. No convenient store in the Hôtel. Again I need to go outside. It’s winter -20 degrees!!

6

Amber

28 de fev. de 2025

·

Hospedou-se por 2 noites

Nice hotel but pool entrance was closed during stay, had to leave the hotel to get to the shared pool.

8

Sharon

4 de nov. de 2025

·

Hospedou-se por 2 noites

The room was clean. One of the 2 treadmills did not work, and the door to the gym would not open, had to call staff.

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Limpeza

Muitos hóspedes consideraram os quartos muito limpos, mas outros relataram lençóis sujos, odores de mofo ou fumaça, carpetes manchados e outras falhas na manutenção. A limpeza geral parece inconsistente.

Avaliações dos hóspedes relacionadas

4

Maroof

19 de out. de 2025

·

Hospedou-se por 3 noites

The room was carpeted, and it smelled bad.

6

Vahid

28 de mai. de 2025

·

Hospedou-se por 2 noites

The hotel was not clean enough. Hallways were not properly vacuumed and the room bathroom had issues. The location is the only reason for going into this hotel.

4

Heta

25 de out. de 2025

·

Hospedou-se por 1 noite

I stayed at the DoubleTree by Hilton in downtown Ottawa on Tuesday, and unfortunately, my experience was disappointing. When I entered my room, I found it quite dirty — the bedsheets and pillowcases hadn’t been cleaned properly, and there was hair all over them. I even took pictures as proof. The staff were polite and welcoming, and they answered all my questions, which I really appreciated. However, the overall cleanliness of the room was not at all up to Hilton standards. Considering the high price I paid for the stay, I was also surprised that breakfast wasn’t included and I had to pay extra for it. Overall, friendly staff but very poor room cleanliness and not worth the price.

6

Julien

28 de mai. de 2025

·

Hospedou-se por 4 noites

Poor cleanliness of the room.

4

Ken

13 de ago. de 2025

·

Hospedou-se por 3 noites

Room 204. Kettle was smelly and unclean. No anti-slip bath mat. Parking was confusing. The worst is moldy smell in the room, probably due to water leak from AC.

10

Karita

28 de set. de 2025

·

Hospedou-se por 4 noites

Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!

10

Elizabeth

30 de nov. de 2025

·

Hospedou-se por 1 noite

The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!

2

Nadezda

2 de nov. de 2024

·

Hospedou-se por 1 noite

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

4

Tracy

12 de out. de 2024

·

Hospedou-se por 1 noite

Leftover items from previous guests, old dirty carpet in rooms, TV did not work properly even after maintenance tried. Shower was nice.

10

Cynthia

7 de jul. de 2025

·

Hospedou-se por 4 noites

Clean property. Great location. It is next door to the Rideau Center for shopping and only few minutes walk to Byward Market. The housecleaning was prompt and performed daily.

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Quartos

Os quartos são confortáveis, mas variam em tamanho; alguns são compactos, enquanto algumas suítes são espaçosas, com banheiros modernos. O ruído pode ser ouvido entre os quartos e corredores em algumas estadias.

Avaliações dos hóspedes relacionadas

8

Sylvie

1 de jun. de 2025

·

Hospedou-se por 1 noite

Rooms are clean and comfy. Walls are not soundproof. Could hear the conversation in the next room.

10

Richard

13 de jun. de 2025

·

Hospedou-se por 2 noites

Nice hotel. Walkable to downtown and Parliament hill and shopping at the Rideau Mall. Quiet hotel and friendly staff.

6

Emily

10 de nov. de 2025

·

Hospedou-se por 2 noites

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Katherine

7 de ago. de 2025

·

Hospedou-se por 6 noites

Very large, clean room. The shower was amazing. Friendly staff. Very convenient location in downtown.

10

Veronika

31 de mar. de 2025

·

Hospedou-se por 2 noites

I loved my stay. I booked this particular hotel because Expedia said that all rooms were sound-proofed. What a blessing. I could completely unwind and be in my bubble. I also got a room with a view and was able to watch the sun set behind the Parliament buildings. It was a healing experience, just what I hoped for.

8

Sylvie

29 de jun. de 2025

·

Hospedou-se por 2 noites

Very nice hôtel. Room is not that big and not enough light in the room, but very clean and confortable. I forgot 2 pièces of cloches in the wardrobe and so far the hôtel did not call me back for that.

10

Howard

6 de nov. de 2025

·

Hospedou-se por 2 noites

Room was spacious and clean. Staff were courteous and friendly. Located across shopping mall and many restaurants in walking distance.

8

Harish

26 de ago. de 2025

·

Hospedou-se por 2 noites

Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful

8

Lisa

17 de ago. de 2025

·

Hospedou-se por 1 noite

Room was small. Staff was very friendly. Parking underground was very tight for large SUVs

8

Marisa

13 de abr. de 2025

·

Hospedou-se por 1 noite

Nice hotel! Not a lot of space in rooms but comfortable enough and clean. We could hear the person in the next room snoring which wasn’t amazing and one of the beds was noisy but these weren’t huge problems. The welcome cookies are a delicious touch!

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Serviço

A equipe é frequentemente elogiada por sua simpatia, presteza e profissionalismo. Problemas ocasionais incluem check-in lento e serviço de quarto ou restaurante inconsistente.

Avaliações dos hóspedes relacionadas

10

Tristan

18 de nov. de 2025

·

Hospedou-se por 1 noite

Friendly and prompt service as soon as we entered the hotel. Room was very clean. They also were able to accommodate our requests and ensured everything was okay. Location, staff and amenities are reasons why we would return to this hotel. Everything went smoothly.

6

Anthony

12 de mai. de 2025

·

Hospedou-se por 1 noite

I liked that the room was clean and the bathroom is also very clean. However, me and my girlfriend were very disappointed about the service. We called to have food to be sent up to our room. Then after waiting 30min, the staff called us and told us that there is a delay because the kitchen is very busy. Since we ordered before many people who came in to dine, we still had our order last. Then we were told that we’ll have to come down to grab our food. When we went down, the food wasnt ready and the kitchen was about to close. After another long wait we finally got our food. We had to bring it up to our room ourselves. Additionally, the food was absolutely terrible. It was bland, it didnt taste right and the plates were still wet. They forgot to give us utensils so we had to call to at least bring that up. We gave back our food and ordered online. We asked to make sure we weren't charged for that as it was super expensive as well.

4

Lindsay

1 de jan. de 2025

·

Hospedou-se por 4 noites

Staff was HORRIBLE! They talked down to you made you feel so belittled. Also double charged my card for my stay and I had a hold for my whole duration of my trip. Staff didn’t care to make it right at all. Parking is horrible very limited especially for oversized vehicles. Never ever recommend this hotel to anyone

10

Desmond

15 de set. de 2025

·

Hospedou-se por 1 noite

Check in and out were a bit slow Lovely restaurant and breakfast A very nice Double Tree experience Thank you

6

Emily

10 de nov. de 2025

·

Hospedou-se por 2 noites

Check in took longer than expected. Hotel rooms are definitely not ‘sound proof’ as advertised

10

Mustafa

13 de out. de 2025

·

Hospedou-se por 2 noites

Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.

10

Timothy

15 de mai. de 2025

·

Hospedou-se por 2 noites

The Front Desk team were all friendly and helpful.. Sona checked us in and out - and was extremely helpful with directions to places we wanted to go, extra nice all the time and also helped make our 30th Wedding Anniversary very special for us and sent us a fruit and cheese plate from the DoubleTree "team". Great Hotel with location, location, location! Loved the warm cookies too!

8

Candice

8 de jul. de 2025

·

Hospedou-se por 3 noites

It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room. Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff. Rooms were mostly clean, and housekeeping was excellent.

4

Ryan

10 de nov. de 2025

·

Check in had issues and for no reason other than the staff was not sure what he was doing.

10

Jodi

3 de ago. de 2025

·

Hospedou-se por 2 noites

Really friendly staff, very welcoming.

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Localização

A localização central no centro da cidade, a poucos passos do Rideau Centre, ByWard Market e do Parlamento, facilita a exploração a pé. Vários comentários mencionam a visibilidade de moradores de rua e alguma construção/ruído nas proximidades, o que pode ser menos confortável depois de escurecer.

Avaliações dos hóspedes relacionadas

8

Robert

28 de ago. de 2025

·

Hospedou-se por 2 noites

Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.

10

Roman

25 de nov. de 2025

·

Hospedou-se por 3 noites

Great location, right in downtown with only 10 mins to Parliament Hill

8

Hector

15 de set. de 2025

·

Hospedou-se por 1 noite

The beds at this hotel are great. The location is perfect for a touristic visit to the capital. Parking is extra but can be charged through the hotel. Restaurants and bars are close and inviting. The local trains are a block away and the mall is right there. Will recommend to any friends and family.

8

Amy

29 de ago. de 2025

·

Hospedou-se por 4 noites

Very conveniently located.

10

Josef

17 de ago. de 2025

·

Hospedou-se por 1 noite

Been here a few times. Hotel is great. Ottawa has a serious drug and Homelessness problem. Very embarrassing and sad as a Canadian that we let our Nations Capital look like this. Can’t imagine what visitors from other countries think.

10

yen

23 de mai. de 2025

·

Hospedou-se por 2 noites

Conveniently located next to CF Rideau shopping mall, Byward market square, The Parliament. Room is clean. Recommended to stay in the DoubleTree hotel.

8

David

2 de jul. de 2025

·

Hospedou-se por 2 noites

Convenient location. Everything was in walking distance. Building construction noise across the street was all night.

10

Bobby

15 de dez. de 2025

·

Hospedou-se por 1 noite

Very nice hotel, close to the heart of the city. Very walkable.

6

Natalie

31 de ago. de 2025

·

Hospedou-se por 1 noite

Staff was too busy… left rushed. Lots of homeless in the area. Did not feel safe at night.

8

Justin

30 de nov. de 2025

·

Hospedou-se por 1 noite

Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.

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Jantar

As opiniões sobre a gastronomia são mistas: muitos apreciaram o café da manhã e o Albion Rooms, enquanto outros acharam os preços altos, o café da manhã não incluído em algumas tarifas e o serviço lento e de qualidade variável. As opções para o período noturno são limitadas.

Avaliações dos hóspedes relacionadas

10

Athanasios

23 de ago. de 2025

·

Hospedou-se por 1 noite

My stay was delightful 👍 The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!

10

Alexander

16 de nov. de 2025

·

Hospedou-se por 1 noite

Breakfast amazing.Will come back.Thanks

6

Mary Jane

17 de nov. de 2025

·

Hospedou-se por 2 noites

Our room was not serviced. There is too much perfume in the soap. Breakfast was cold!

10

Priashna

1 de mar. de 2025

·

Hospedou-se por 1 noite

It was very convenient, close to shopping. The hotel itself was clean, breakfast excellent and the food at the restaurant was good too.

8

Russell

30 de out. de 2025

·

Hospedou-se por 2 noites

a good hotel, let down by the breakfast

10

Jason

3 de jul. de 2025

·

Hospedou-se por 1 noite

All around a great stay. Clean, great service and accommodating staff. The beds were ok, not terrible, but could be a little more comfortable and a little firmer. You have to eat at the Albion in the hotel lobby. Great food and amazing staff. I highly recommend the charcuterie board.

6

Lisa

28 de out. de 2024

·

Hospedou-se por 3 noites

The restaurant was overpriced which was unfortunately made room service too expensive. The room smelled strongly like cleaning product, a carpet shampoo probably. Location was great for accessing the Roger centre for a conference. Staff were very friendly and provided good service. Everything was clean. Bed was comfortable. Shower was good water pressure and really hot water. However, wish I had chosen a hotel with more amenities. Coffee shop and gym would have been good to have.

8

Anh

10 de ago. de 2025

·

Hospedou-se por 2 noites

It was kind of dirty, especially the shag carpet in the room. We noted many fruit flies on/around the pastries and buffet. Service was good!

10

Heather

9 de jun. de 2025

·

Hospedou-se por 4 noites

Great staff and the Albian Rooms restaurant was lovely. Within walking distance to lots of attractions.

6

Joseph

18 de mai. de 2025

·

Hospedou-se por 2 noites

Great place to stay . Very central . No food service after 10pm...no vending machines or a complementary coffee station in the lobby . Had to pay 10 bucks for 2 coffees . Need more access to snacks and coffee .

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 139
fevereiro	US$ 162
março	US$ 153
abril	US$ 194
maio	US$ 262
junho	US$ 231
julho	US$ 180
agosto	US$ 182
setembro	US$ 239
outubro	US$ 195
novembro	US$ 174
dezembro	US$ 148

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $242	17 $183
18 $184	19 $303	20	21 $547	22	23 $230	24 $209
25 $175	26	27	28	29 $230	30 $141	31 $146

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $155	2 $185	3	4 $350	5 $310	6 $204	7 $156
8 $155	9 $185	10 $168	11 $168	12 $173	13 $149	14 $155
15 $168	16 $257	17 $296	18 $313	19 $194	20 $157	21 $153
22 $168	23 $201	24	25 $256	26 $262	27 $158	28 $164
29 $155	30 $185

DoubleTree by Hilton Ottawa Downtown

Preços para DoubleTree by Hilton Ottawa Downtown

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Estúdio, 1 cama King, acessível (Roll-In Shower)

Quarto, 2 camas de casal

Suíte júnior, 1 cama King

Quarto, 1 cama King

Quarto, 1 cama King e sofá-cama

Avaliações dos hóspedes sobre DoubleTree by Hilton Ottawa Downtown

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Depósito de segurança

Informações importantes

Extras opcionais

Preços para próximas datas