Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
US$ 368
/noite
Média para outubro
Preços para Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Selecione datas para ver preços e disponibilidade
US$ 368
/noite
Média para outubro
Preços médios mensais
Em Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World, o preço por noite é, em média, US$ 217 no mês mais barato (dezembro) e US$ 368 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 240 |
| fevereiro | US$ 221 |
| março | US$ 263 |
| abril | US$ 324 |
| maio | US$ 362 |
| junho | US$ 327 |
| julho | US$ 276 |
| agosto | US$ 255 |
| setembro | US$ 349 |
| outubro | US$ 368 |
| novembro | US$ 269 |
| dezembro | US$ 217 |
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out. · US$ 368
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Mais caro: outubro (aprox. US$ 368)
Mais barato: dezembro (aprox. US$ 217)
Sobre este alojamento
Mime-se com uma ida ao spa e desfrute de massagens. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se um health club, uma piscina exterior e Sauna. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de...
Comodidades
Mime-se com uma ida ao spa e desfrute de massagens. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se um health club, uma piscina exterior e Sauna. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento no local.
Restaurante
Deleite-se com a oferta gastronómica da região no Valle Flor, um restaurante onde poderá contemplar esplêndidas vistas para o jardim. Se preferir quedar-se no aconchego dos lençóis, confira a ementa do serviço de quarto 24 horas. Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina.
Quartos
Sinta-se em casa num dos 190 quartos com ar condicionado, um minibar e um televisor LCD. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de uma banheira de imersão total e de artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em Lisboa, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World ficará no centro histórico, a 5 minutos de carro de Mosteiro dos Jerónimos e de Museu de Arte, Arquitetura e Tecnologia (MAAT), Lisboa, Portugal. Este hotel de luxo está a 4,9 km (3 mi) de Torre de Belém e a 5,9 km (3,7 mi) de Praça do Comércio.
O que há nas proximidades
Centro de Congressos de Lisboa(0.4 milhas)
Hospital Egas Moniz(0.6 milhas)
LxFactory(0.7 milhas)
Palácio Nacional da Ajuda(1 milhas)
Museu de Arte, Arquitetura e Tecnologia (MAAT), Lisboa, Portugal(1.2 milhas)
Estádio do Restelo(1.4 milhas)
Mosteiro dos Jerónimos(1.4 milhas)
Pastéis de Belém(1.5 milhas)
Museu Marítimo(1.7 milhas)
Centro Cultural de Belém(1.7 milhas)
Padrão dos Descobrimentos(1.8 milhas)
Palácio de São Bento(2.3 milhas)
Torre de Belém(2.3 milhas)
Mercado da Ribeira(2.5 milhas)
Centro Comercial Amoreiras(2.5 milhas)
Lisboa (LIS-Humberto Delgado)(8.5 milhas)
Cascais (CAT)(12.4 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
Rua Jau, 54, Lisboa, Portugal
Centro de Congressos de Lisboa (0.4 milhas)
Hospital Egas Moniz (0.6 milhas)
LxFactory (0.7 milhas)
Palácio Nacional da Ajuda (1 milhas)
Museu de Arte, Arquitetura e Tecnologia (MAAT), Lisboa, Portugal (1.2 milhas)
Estádio do Restelo (1.4 milhas)
Opções de quartos
5
Quarto Premium, vista para o jardim
Detalhes do quarto
1 Cama De Casal
Dormidas 2
279 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
7
Suite Familiar (in New Wings)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 3
506 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
5
Quarto Premium, varanda
Detalhes do quarto
1 Cama De Casal
Dormidas 3
280 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheira de imersão
7
Suite Royal (Prince's Suite)
Detalhes do quarto
1 Cama De Casal
Dormidas 3
506 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
5
Quarto Deluxe, Vista para a cidade
Detalhes do quarto
1 Cama De Casal
Dormidas 2
248 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
5
Quarto Deluxe, vista para o jardim
Detalhes do quarto
1 Cama De Casal
Dormidas 2
258 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
5
Quarto Premium, vista para o jardim (Extra Bed)
Detalhes do quarto
1 Cama De Casal
Dormidas 3
280 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
5
Suite (Suite Collection, in the New Wings)
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal
Dormidas 3
506 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
9.1
Soberbo
Com base em 1.197 avaliações verificadas
Quem se hospeda aqui?
Negócios
20%
Casal
45%
Família
22%
Grupos
8%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World, os viajantes elogiam a deslumbrante localização histórica, os jardins tranquilos e os fartos cafés da manhã, enquanto o feedback sobre os quartos e o serviço varia de acordo com a ala, a prontidão e a manutenção.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World, os viajantes elogiam a deslumbrante localização histórica, os jardins tranquilos e os fartos cafés da manhã, enquanto o feedback sobre os quartos e o serviço varia de acordo com a ala, a prontidão e a manutenção.
As piscinas, o spa e os salões do palácio impressionam, embora alguns notem temperaturas mais baixas na piscina e áreas de bem-estar envelhecidas. A localização é calma e residencial, com poucos restaurantes próximos, mas táxis e transporte público facilitam o acesso a Belém ou ao centro da cidade. Espere uma estadia bonita e histórica com cafés da manhã excepcionais, mas com condições de quarto e serviço variáveis.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os exuberantes jardins do palácio, jardins e as piscinas internas e externas são destaques, com muitos apreciando o bar e o útil serviço de manobrista. Alguns relatam áreas de spa ou sauna envelhecidas e temperaturas mais baixas na piscina.
Avaliações dos hóspedes relacionadas
2
anthony
2 de jan. de 2025
·
A estadia foi de 16 noites
This is not a five star property, the photos on the site mainly show the old main building which if you stay in a large suite then it’s ok but the majority stay in the annex buildings which are out of date in bad repair and are noisy beyond compare. So we stayed ten days the pool was never heated the menu was restricted because the main kitchen/chef was being maintained For 10 days!!!!!! Overall this property is good to visit for a photo and then leave it and stay in the center of Lisbon.
This is not a five star property, the photos on the site mainly show the old main building which if you stay in a large suite then it’s ok but the majority stay in the annex buildings which are out of date in bad repair and are noisy beyond compare. So we stayed ten days the pool was never heated the menu was restricted because the main kitchen/chef was being maintained For 10 days!!!!!! Overall this property is good to visit for a photo and then leave it and stay in the center of Lisbon.
10
Simona Stegmann
9 de nov. de 2025
·
A estadia foi de 7 noites
Et utroligt smukt og velholdt sted. Personalet var altid søde og hjælpsomme. Morgenmadsbuffeten var overdådig, og Allegro baren lavede skønne drinks og dejlig mad. Værelserne var altid rene og pæne og manglede intet. Vi kan klart anbefale at bruge spaen!
Et utroligt smukt og velholdt sted. Personalet var altid søde og hjælpsomme. Morgenmadsbuffeten var overdådig, og Allegro baren lavede skønne drinks og dejlig mad. Værelserne var altid rene og pæne og manglede intet. Vi kan klart anbefale at bruge spaen!
10
Shanice
17 de jun. de 2024
·
A estadia foi de 1 noite
Throughly enjoyed our stay at Pestana Palace, did not want it to end! The building is as beautiful as the photos, the room was charming, very comfortable bed, incredible buffet breakfast and facilities (pools, gym, sauna and steam room). Very friendly and helpful staff. My only critisism is the price of the drinks at the pool, €42 for two aperol spritz is a bit crazy! Overall, brilliant stay and we will be back.
Throughly enjoyed our stay at Pestana Palace, did not want it to end! The building is as beautiful as the photos, the room was charming, very comfortable bed, incredible buffet breakfast and facilities (pools, gym, sauna and steam room). Very friendly and helpful staff. My only critisism is the price of the drinks at the pool, €42 for two aperol spritz is a bit crazy! Overall, brilliant stay and we will be back.
10
Rachelle
20 de abr. de 2025
·
A estadia foi de 5 noites
I highly recommend Pestana Palace for its amazing staff, incredible breakfast, indoor and outdoor pools, beautiful grounds, quiet location and delicious room service. This is one of my top three hotels in the world! Perfect for families and adults. If you are concerned about the location, don't be. It's perfectly relaxing and a cheap Uber ride anywhere. Thank you for an amazing nine days in Portugal!
I highly recommend Pestana Palace for its amazing staff, incredible breakfast, indoor and outdoor pools, beautiful grounds, quiet location and delicious room service. This is one of my top three hotels in the world! Perfect for families and adults. If you are concerned about the location, don't be. It's perfectly relaxing and a cheap Uber ride anywhere. Thank you for an amazing nine days in Portugal!
10
Brett
20 de jun. de 2023
·
A estadia foi de 3 noites
We had such an amazing time! The pool was great and the grounds were gorgeous.
We had such an amazing time! The pool was great and the grounds were gorgeous.
8
Christian
5 de set. de 2024
·
A estadia foi de 2 noites
Sauna y turco pésimos, los tienen sólo para cumplir. El servicio del staff del bar es excelente! Las dos piscinas son muy lindas. Desayuno bueno.
Sauna y turco pésimos, los tienen sólo para cumplir. El servicio del staff del bar es excelente! Las dos piscinas son muy lindas. Desayuno bueno.
8
Zhanna
7 de jul. de 2025
·
A estadia foi de 2 noites
We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
2
Catherine
24 de jul. de 2025
·
A estadia foi de 2 noites
Terrible hard bed no mattress topper on it for one night it was like sleeping in the floor when raised with management told no one else had an issue - the next night the bed had a topper on. Sunbeds awful, no service by the pool would not recommend.
Terrible hard bed no mattress topper on it for one night it was like sleeping in the floor when raised with management told no one else had an issue - the next night the bed had a topper on. Sunbeds awful, no service by the pool would not recommend.
10
Arian Bethencourt
8 de jan. de 2025
·
A estadia foi de 6 noites
Everything was great, but the valet parking staff was excellent and vey helpful
Everything was great, but the valet parking staff was excellent and vey helpful
10
Roslyn
2 de out. de 2025
·
A estadia foi de 4 noites
The hotel is amazing! We have traveled all over the world and this is one of my favorite hotels from all of the ones that I have visited. If you were going to Lisbon this is the hotel you need to stay in if you love history, artwork, Turkish baths, beautiful pools And excellent service
The hotel is amazing! We have traveled all over the world and this is one of my favorite hotels from all of the ones that I have visited. If you were going to Lisbon this is the hotel you need to stay in if you love history, artwork, Turkish baths, beautiful pools And excellent service
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza geral é elogiada, incluindo quartos arrumados e áreas comuns bem cuidadas. Relatos repetidos notam falhas na arrumação e acessórios desgastados ou velhos em alguns lugares.
Avaliações dos hóspedes relacionadas
10
James
3 de set. de 2025
·
A estadia foi de 3 noites
A very grand property with excellent staff. Clean, quiet and friendly. The breakfast was very goid.
A very grand property with excellent staff. Clean, quiet and friendly. The breakfast was very goid.
10
Fumita
2 de jan. de 2026
·
A estadia foi de 2 noites
部屋は清潔で、スタッフの対応も良かったです。
部屋は清潔で、スタッフの対応も良かったです。
10
Marco
21 de nov. de 2024
·
A estadia foi de 3 noites
Ein wunderschönes Hotel in einem gut erhaltenen Palast und einem tollen Garten. Der Speisesaal und die Bar in herrschaftlichen Räumen. Alles sehr schön eingerichtet und gepflegt. Frühstücksbuffet super ließ keine Wünsche offen. Poolanlage innen und außen sehr schön und sauber besonders schön ist der Aussenpool. Der Saunabereich etwas sehr klein aber schön. Wir hatten einen tollen Aufenthalt. Der Service ist sehr gut.
Ein wunderschönes Hotel in einem gut erhaltenen Palast und einem tollen Garten. Der Speisesaal und die Bar in herrschaftlichen Räumen. Alles sehr schön eingerichtet und gepflegt. Frühstücksbuffet super ließ keine Wünsche offen. Poolanlage innen und außen sehr schön und sauber besonders schön ist der Aussenpool. Der Saunabereich etwas sehr klein aber schön. Wir hatten einen tollen Aufenthalt. Der Service ist sehr gut.
10
Vitor
2 de mai. de 2025
·
A estadia foi de 4 noites
This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
10
Manickam
7 de fev. de 2026
·
A estadia foi de 5 noites
Clean room, excellent amenities, outstanding staff and customer services across everywhere in the hotel, beautiful and historic and one of the best hotels we have stayed and travelled extensively as well
Clean room, excellent amenities, outstanding staff and customer services across everywhere in the hotel, beautiful and historic and one of the best hotels we have stayed and travelled extensively as well
6
Pekka
6 de jul. de 2023
·
A estadia foi de 4 noites
We had three rooms in total. The housekeeping is a disgrace: It was very random how towels were being replaced despite the fact that they were left in the bathtub as instructed. On monday your housekeeping had behaved like a tornado a power socket was lying on the floor (see picture) and they had dropped and broken my razor. The blades get shaken if they experience a heavy hit. On tuesday they had made the bed with three pillows only leaving the fourth pillow naked on the armchair. The power socket of the floor lamp did not work leaving the room very dark in the evenings. On Monday the housekeeping had taken all the towels leaving no replacements. It had to be asked twice before new towels arrived. This delayed our evening plans. F&B On Tuesday at the breakfast service all the hot food was cold at 10.20 AM even there was still 40 minutes of service time left. Potato croquets were served raw on Monday and Tuesday. Also the breakfast service was rude and careless throughout our stay. On Saturday there was a wedding making most of the public spaces inaccessible in the main building. There were no waiting staff or guidance where the normal hotel guests should be going. On Sunday it got worse as you had both a wedding and an evening marketing reception. At the latter event loud bad music continued to late hours. One could not escape it. There are a few positives. The front desk staff is very helpful and the service at Casa do Lago is excellent. Moreover, your gardening is super.
We had three rooms in total. The housekeeping is a disgrace: It was very random how towels were being replaced despite the fact that they were left in the bathtub as instructed. On monday your housekeeping had behaved like a tornado a power socket was lying on the floor (see picture) and they had dropped and broken my razor. The blades get shaken if they experience a heavy hit. On tuesday they had made the bed with three pillows only leaving the fourth pillow naked on the armchair. The power socket of the floor lamp did not work leaving the room very dark in the evenings. On Monday the housekeeping had taken all the towels leaving no replacements. It had to be asked twice before new towels arrived. This delayed our evening plans. F&B On Tuesday at the breakfast service all the hot food was cold at 10.20 AM even there was still 40 minutes of service time left. Potato croquets were served raw on Monday and Tuesday. Also the breakfast service was rude and careless throughout our stay. On Saturday there was a wedding making most of the public spaces inaccessible in the main building. There were no waiting staff or guidance where the normal hotel guests should be going. On Sunday it got worse as you had both a wedding and an evening marketing reception. At the latter event loud bad music continued to late hours. One could not escape it. There are a few positives. The front desk staff is very helpful and the service at Casa do Lago is excellent. Moreover, your gardening is super.
6
Wallace
17 de ago. de 2025
·
A estadia foi de 3 noites
⭐️⭐️⭐️ (3 estrelas) O hotel é realmente majestoso, muito bem cuidado e com um estilo clássico impressionante. Um ponto forte é que eles oferecem garagista, o que dá mais conforto. Vale a pena pela beleza e pela estrutura em si. No entanto, o serviço não acompanha o padrão esperado de um 5 estrelas. Na recepção, o atendimento em geral não é acolhedor nem sorridente (com algumas exceções). O housekeeping deixou a desejar: tivemos que insistir várias vezes para receber toalhas no quarto e, quando finalmente trocaram a cama, os lençóis estavam úmidos. Além disso, não houve desculpas nem boa vontade para resolver o problema. O room service também é bastante limitado: fecha às 23h, o que é incomum para um hotel desse nível. Ao ligar para pedir algo após esse horário, a recepção apenas sugeriu usar Uber Eats — e ainda tive que descer até a recepção para buscar a entrega, o que não condiz com a categoria anunciada. Outro ponto negativo foi a garrafa de boas-vindas prometida na reserva, que só recebi no momento do checkout, após três dias de estadia. 📌 Resumindo: o hotel é lindo e vale pela experiência visual, mas o serviço está longe de corresponder ao que se espera de um 5 estrelas.
⭐️⭐️⭐️ (3 estrelas) O hotel é realmente majestoso, muito bem cuidado e com um estilo clássico impressionante. Um ponto forte é que eles oferecem garagista, o que dá mais conforto. Vale a pena pela beleza e pela estrutura em si. No entanto, o serviço não acompanha o padrão esperado de um 5 estrelas. Na recepção, o atendimento em geral não é acolhedor nem sorridente (com algumas exceções). O housekeeping deixou a desejar: tivemos que insistir várias vezes para receber toalhas no quarto e, quando finalmente trocaram a cama, os lençóis estavam úmidos. Além disso, não houve desculpas nem boa vontade para resolver o problema. O room service também é bastante limitado: fecha às 23h, o que é incomum para um hotel desse nível. Ao ligar para pedir algo após esse horário, a recepção apenas sugeriu usar Uber Eats — e ainda tive que descer até a recepção para buscar a entrega, o que não condiz com a categoria anunciada. Outro ponto negativo foi a garrafa de boas-vindas prometida na reserva, que só recebi no momento do checkout, após três dias de estadia. 📌 Resumindo: o hotel é lindo e vale pela experiência visual, mas o serviço está longe de corresponder ao que se espera de um 5 estrelas.
2
Adam
8 de out. de 2023
·
A estadia foi de 3 noites
Not so good - tired, unclean, noisy
Not so good - tired, unclean, noisy
2
Christine
12 de ago. de 2024
·
A estadia foi de 8 noites
Séjour catastrophique chambre très très bruyante, piscine sale, service pas à la hauteur d’un palace . A fuir !
Séjour catastrophique chambre très très bruyante, piscine sale, service pas à la hauteur d’un palace . A fuir !
6
Adrian
9 de jun. de 2025
·
A estadia foi de 4 noites
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage. Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet. The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks. The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage. Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet. The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks. The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam de modernos e confortáveis a datados ou escuros no anexo, com alguns banheiros pequenos ou desconfortáveis, iluminação limitada e isolamento acústico fraco. Alguns mencionam camas duras e problemas de manutenção, como problemas no ar condicionado.
Avaliações dos hóspedes relacionadas
10
Janel
2 de mai. de 2025
·
A estadia foi de 2 noites
Stunning building and property, very elegant and comfortable. Stayed in the new wing which was very spacious, classically decorated and comfortable.
Stunning building and property, very elegant and comfortable. Stayed in the new wing which was very spacious, classically decorated and comfortable.
6
Alejandro
3 de out. de 2023
·
A estadia foi de 3 noites
Beautifully palace that need urgently a refurbish. Very old rooms. Very very limited closet space.
Beautifully palace that need urgently a refurbish. Very old rooms. Very very limited closet space.
10
simon
25 de jun. de 2025
·
A estadia foi de 4 noites
This is a palace suited for a prince/princess. Has olden style victorian decor and furnishings. Great staff. They constantly spray scents around the propety so it will smell exquisite. Everything is great except the rooms have no sound isolation so you will hear what other people are doing next door especiallh when they do xxx but thats ok as long as they are not noisy all the time.
This is a palace suited for a prince/princess. Has olden style victorian decor and furnishings. Great staff. They constantly spray scents around the propety so it will smell exquisite. Everything is great except the rooms have no sound isolation so you will hear what other people are doing next door especiallh when they do xxx but thats ok as long as they are not noisy all the time.
8
Tiago
25 de jul. de 2024
·
A estadia foi de 2 noites
Beautiful property, rooms needs maintaining.
Beautiful property, rooms needs maintaining.
8
Bahram
13 de set. de 2025
·
A estadia foi de 3 noites
Check-in / out time take took too long, needs more lightings in the room specifically for ladies to do their makeup etc….
Check-in / out time take took too long, needs more lightings in the room specifically for ladies to do their makeup etc….
8
Allison
4 de out. de 2025
·
A estadia foi de 2 noites
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
10
Davide
14 de ago. de 2024
·
A estadia foi de 5 noites
Bella struttura. La piscina è una delle migliori che abbia mai visto. Camera un po’ piccola ma comoda.
Bella struttura. La piscina è una delle migliori che abbia mai visto. Camera un po’ piccola ma comoda.
10
Emma
18 de fev. de 2026
·
A estadia foi de 1 noite
Such a beautiful and historic place! It’s not just an overnight stay, it’s a full on experience not to be missed. The rooms were more modern and built around the stunning palace at the centre, but everything was comfortable and clean. The food was also amazing, we had a 6 course set menu with wine and it was well worth the price. The restaurant was rather busy and we had to wait an extremely long time to be seated, over but the Gifinal experience was fabulous
Such a beautiful and historic place! It’s not just an overnight stay, it’s a full on experience not to be missed. The rooms were more modern and built around the stunning palace at the centre, but everything was comfortable and clean. The food was also amazing, we had a 6 course set menu with wine and it was well worth the price. The restaurant was rather busy and we had to wait an extremely long time to be seated, over but the Gifinal experience was fabulous
10
Alenoosh
14 de mar. de 2025
·
A estadia foi de 4 noites
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
6
Adrian
9 de jun. de 2025
·
A estadia foi de 4 noites
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage. Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet. The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks. The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage. Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet. The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks. The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes acharam a equipe simpática, atenciosa e profissional, especialmente o concierge e o manobrista. Outros experimentaram um serviço lento ou sem resposta, problemas de cobrança ou pré-autorização e, ocasionalmente, grosseria.
Avaliações dos hóspedes relacionadas
10
Karen
4 de jul. de 2025
·
A estadia foi de 2 noites
Excellent service-the Bellman ( I do not recall his name) was the friendliest and most helpful that I recall. Jessica was our server for many meals at the restaurant and she was great
Excellent service-the Bellman ( I do not recall his name) was the friendliest and most helpful that I recall. Jessica was our server for many meals at the restaurant and she was great
8
Polly
7 de set. de 2025
·
A estadia foi de 3 noites
We like this hotel facilities. It is a beautiful hotel. The only thing we feel unsatisfied is the staff. Except the front desk employees, no other employees smile or say “hello” to customers. It looks like none of them are happy working here. It doesn’t like a 5 stars hotel service.
We like this hotel facilities. It is a beautiful hotel. The only thing we feel unsatisfied is the staff. Except the front desk employees, no other employees smile or say “hello” to customers. It looks like none of them are happy working here. It doesn’t like a 5 stars hotel service.
8
Allison
4 de out. de 2025
·
A estadia foi de 2 noites
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
6
Agustin
27 de set. de 2025
·
A estadia foi de 5 noites
Sorprendente el mal servicio en diferentes áreas, y más que malo, ausente. Uno llega 8 de la noche al restaurante y no hay nadie que te de mesa, vas a la entrada y no hay nadie que te traiga tu coche, nadie te quita los platos en el desayuno, pero lo más increíble que nos pasó fue que nos quedamos sin luz en el cuarto, hablamos a recepción y después de una hora nadie había venido a arreglar el problema. Llamamos a recepción la siguiente media hora y nadie nos contestaba, llamamos incluso al teléfono externo del hotel y nada. Sorprendente. Finalmente un señor vino a dejar una botella de cortesía y el amablemente por su radio llamo al de mantenimiento que vino a arreglar el problema rápidamente. Nunca había vivido una experiencia así de rara. A eso hay que agregar un cargo fantasma a mi cuarto que tuve que discutir, otra cosa que no me pasa nunca.
Sorprendente el mal servicio en diferentes áreas, y más que malo, ausente. Uno llega 8 de la noche al restaurante y no hay nadie que te de mesa, vas a la entrada y no hay nadie que te traiga tu coche, nadie te quita los platos en el desayuno, pero lo más increíble que nos pasó fue que nos quedamos sin luz en el cuarto, hablamos a recepción y después de una hora nadie había venido a arreglar el problema. Llamamos a recepción la siguiente media hora y nadie nos contestaba, llamamos incluso al teléfono externo del hotel y nada. Sorprendente. Finalmente un señor vino a dejar una botella de cortesía y el amablemente por su radio llamo al de mantenimiento que vino a arreglar el problema rápidamente. Nunca había vivido una experiencia así de rara. A eso hay que agregar un cargo fantasma a mi cuarto que tuve que discutir, otra cosa que no me pasa nunca.
2
Denise
4 de set. de 2025
·
A estadia foi de 1 noite
My experience at this hotel was extremely disappointing. From the start, the customer service was horrible. I had to carry my own luggage to the room, and during check-in the front desk lady seemed to be mocking my appearance simply because I was carrying a backpack. The overall service felt dismissive and unwelcoming, almost as if guests are only treated well if they “look” a certain way. At breakfast, I felt uncomfortable and out of place the entire time—the atmosphere was anything but inclusive or hospitable. I cannot recommend this hotel unless you fit the image of the clientele they seem to cater to. Otherwise, expect to be treated poorly. Will not be returning.
My experience at this hotel was extremely disappointing. From the start, the customer service was horrible. I had to carry my own luggage to the room, and during check-in the front desk lady seemed to be mocking my appearance simply because I was carrying a backpack. The overall service felt dismissive and unwelcoming, almost as if guests are only treated well if they “look” a certain way. At breakfast, I felt uncomfortable and out of place the entire time—the atmosphere was anything but inclusive or hospitable. I cannot recommend this hotel unless you fit the image of the clientele they seem to cater to. Otherwise, expect to be treated poorly. Will not be returning.
10
John
14 de jul. de 2025
·
A estadia foi de 2 noites
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
10
Zoe
28 de jun. de 2025
·
A estadia foi de 1 noite
The grounds are spectacular- we enjoyed perusing the rooms, the halls, walkways, etc. and were impressed by the attentiveness of the staff and friendly atmosphere. Would highly recommend!!!
The grounds are spectacular- we enjoyed perusing the rooms, the halls, walkways, etc. and were impressed by the attentiveness of the staff and friendly atmosphere. Would highly recommend!!!
10
Tiffany
18 de out. de 2025
·
A estadia foi de 5 noites
Gorgeous property. Staff and service was excellent. Would definitely recommend staying here.
Gorgeous property. Staff and service was excellent. Would definitely recommend staying here.
4
Roland
14 de ago. de 2025
·
A estadia foi de 2 noites
Het is een prachtig hotel, heerlijke tuin met een mooi zwembad. De kamers zijn goed en het restaurant was geweldig... Maar, helaas één grote tegenvaller: bij het uitchecken de betaling voor restaurant, bar en parkeren voldaan, echter de eerdere pre-authorisations op mijn creditcard (ruim €560,-) werden niet ongedaan gemaakt. Zelfs na meerdere telefoontjes en emails en vele toezeggingen vanuit het hotel heb ik het geld nog steeds niet terug, twee weken later inmiddels. De Pestana support afdeling legt het bij de receptie neer, en de receptie antwoord nergens op. Slechte service welke ik nog nooit zo h3b meegemaakt in een 5-sterren hotel. Erg jammer!
Het is een prachtig hotel, heerlijke tuin met een mooi zwembad. De kamers zijn goed en het restaurant was geweldig... Maar, helaas één grote tegenvaller: bij het uitchecken de betaling voor restaurant, bar en parkeren voldaan, echter de eerdere pre-authorisations op mijn creditcard (ruim €560,-) werden niet ongedaan gemaakt. Zelfs na meerdere telefoontjes en emails en vele toezeggingen vanuit het hotel heb ik het geld nog steeds niet terug, twee weken later inmiddels. De Pestana support afdeling legt het bij de receptie neer, en de receptie antwoord nergens op. Slechte service welke ik nog nooit zo h3b meegemaakt in een 5-sterren hotel. Erg jammer!
8
Dwight
17 de out. de 2023
·
A estadia foi de 3 noites
The property itself was beautiful; an early 20th century Palace with lovely gardens. Most of the staff were very accomodating and helpful, but for one rude and stiff front desk clerk. We were disappointed as this staff person demanded the application of their cancelation policy be adhered to, when we had a circumstance that prevented us from making the first night of our 3 day stay. His stingy insistance colored the luxury experie we had hoped for and expected, and because of it, we will not again patronize the Pestana Hotels.
The property itself was beautiful; an early 20th century Palace with lovely gardens. Most of the staff were very accomodating and helpful, but for one rude and stiff front desk clerk. We were disappointed as this staff person demanded the application of their cancelation policy be adhered to, when we had a circumstance that prevented us from making the first night of our 3 day stay. His stingy insistance colored the luxury experie we had hoped for and expected, and because of it, we will not again patronize the Pestana Hotels.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização residencial tranquila, longe do centro de Lisboa, com opções limitadas de restaurantes nas proximidades. Táxis, carros de aplicativo e transporte público facilitam o acesso a Belém e ao centro.
Avaliações dos hóspedes relacionadas
6
Deanna
27 de mar. de 2024
·
A estadia foi de 1 noite
Great service but amenities are lacking and don’t match description online also hotel is not in ideal location if you are looking to tour around.
Great service but amenities are lacking and don’t match description online also hotel is not in ideal location if you are looking to tour around.
8
Allison
4 de out. de 2025
·
A estadia foi de 2 noites
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
10
Alim
10 de ago. de 2025
·
A estadia foi de 2 noites
Majestic property situated on beautifully landscaped grounds. Great views of the 25 de Abril Bridge and a short drive into both downtown Lisbon or Costa da Caparica if you're looking for beautiful beaches and dining along the coast. The hotel breakfast buffet was top notch and service all around was excellent. Highly recommend!
Majestic property situated on beautifully landscaped grounds. Great views of the 25 de Abril Bridge and a short drive into both downtown Lisbon or Costa da Caparica if you're looking for beautiful beaches and dining along the coast. The hotel breakfast buffet was top notch and service all around was excellent. Highly recommend!
10
Nushrat
25 de mai. de 2024
·
A estadia foi de 4 noites
Not many restaurants around this area.
Not many restaurants around this area.
10
Alan
29 de jun. de 2023
·
A estadia foi de 3 noites
This is a lovely and well run hotel. The grounds are lovely and the old Palace building is stunning. All of the staff were incredibly helpful, but never over the top. We didn’t try the restaurant but the bar food was excellent, if a little pricey. I’d thoroughly recommend this hotel, however there are a couple of point to note; It’s a little bit out of the way in a largely residential area. It’s a 25 min walk to the visitor attractions in Belem and further to the main areas of Lisbon. However, the bus and tram run frequently from a street behind the hotel and get you to the train station for about €2 The rooms could possibly do with a little updating, but our room was spotless and comfortable. The gardens are lovely and breakfast in the gardens is fab. If you want to eat out, there isn’t a huge amount in the area, although there’s a great little bar/restaurant called Jubel about a five minute walk away. They serve variations on traditional Portuguese food and it pretty inexpensive. Overall, thoroughly recommend 👍
This is a lovely and well run hotel. The grounds are lovely and the old Palace building is stunning. All of the staff were incredibly helpful, but never over the top. We didn’t try the restaurant but the bar food was excellent, if a little pricey. I’d thoroughly recommend this hotel, however there are a couple of point to note; It’s a little bit out of the way in a largely residential area. It’s a 25 min walk to the visitor attractions in Belem and further to the main areas of Lisbon. However, the bus and tram run frequently from a street behind the hotel and get you to the train station for about €2 The rooms could possibly do with a little updating, but our room was spotless and comfortable. The gardens are lovely and breakfast in the gardens is fab. If you want to eat out, there isn’t a huge amount in the area, although there’s a great little bar/restaurant called Jubel about a five minute walk away. They serve variations on traditional Portuguese food and it pretty inexpensive. Overall, thoroughly recommend 👍
10
Daniel
12 de jul. de 2023
·
A estadia foi de 5 noites
Un endroit hyper agréable et d'une beauté inégalée. Une expérience à vivre. En plus, le transport en commun pour se rendre au centre de Lisbonne est à un coin de rue. Nous recommandons fortement cet établissement à tous les touristes qui désirent visiter Lisbonne.
Un endroit hyper agréable et d'une beauté inégalée. Une expérience à vivre. En plus, le transport en commun pour se rendre au centre de Lisbonne est à un coin de rue. Nous recommandons fortement cet établissement à tous les touristes qui désirent visiter Lisbonne.
10
Virginia
22 de nov. de 2023
·
A estadia foi de 3 noites
The hotel is absolutely beautiful. The surrounding area is quiet and safe. This hotel is not in the city center and a long walk to Belem so if you want to see tourists sites and shop without having to taxi or uber this may not be for you. Uber to city center was only 10 euro. Lovely lovely hotel.
The hotel is absolutely beautiful. The surrounding area is quiet and safe. This hotel is not in the city center and a long walk to Belem so if you want to see tourists sites and shop without having to taxi or uber this may not be for you. Uber to city center was only 10 euro. Lovely lovely hotel.
10
David
5 de mai. de 2023
·
A estadia foi de 1 noite
Great property, but just a bit off the beaten path for a tourist.
Great property, but just a bit off the beaten path for a tourist.
10
Kumazawa
29 de set. de 2024
·
A estadia foi de 2 noites
This hotel is spacious like a royal palace, with lots of plants and birds. The jacaranda trees are beautiful, the breeze is pleasant, and there is a restaurant and bar where you can enjoy meals and desserts until late. The staff were very friendly and the conversation was enjoyable. I would like to use this hotel again when I'm in Lisbon. The Tower of Benin and the Monument to the Discoveries are nearby.
This hotel is spacious like a royal palace, with lots of plants and birds. The jacaranda trees are beautiful, the breeze is pleasant, and there is a restaurant and bar where you can enjoy meals and desserts until late. The staff were very friendly and the conversation was enjoyable. I would like to use this hotel again when I'm in Lisbon. The Tower of Benin and the Monument to the Discoveries are nearby.
10
Nikita
24 de ago. de 2024
·
A estadia foi de 4 noites
The hotel and the grounds are absolutely beautiful. The breakfast is amazing !!!! The staff is polite. We were only ever in for breakfast so we didn’t have much interaction outside of it but they were all nice regardless. The area though is quite far from everything although there’s ways to get metro and stuff. We mostly just used cabs. Also no Jacuzzi !!! I thought they had one !! Overall I recommend they stay !!
The hotel and the grounds are absolutely beautiful. The breakfast is amazing !!!! The staff is polite. We were only ever in for breakfast so we didn’t have much interaction outside of it but they were all nice regardless. The area though is quite far from everything although there’s ways to get metro and stuff. We mostly just used cabs. Also no Jacuzzi !!! I thought they had one !! Overall I recommend they stay !!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela qualidade e variedade, e muitos apreciaram o restaurante e o bar. Alguns relatam café frio ou ruim, opções limitadas durante eventos, erros ocasionais, preços altos e um horário de serviço de quarto que parece curto.
Avaliações dos hóspedes relacionadas
10
Alim
10 de ago. de 2025
·
A estadia foi de 2 noites
Majestic property situated on beautifully landscaped grounds. Great views of the 25 de Abril Bridge and a short drive into both downtown Lisbon or Costa da Caparica if you're looking for beautiful beaches and dining along the coast. The hotel breakfast buffet was top notch and service all around was excellent. Highly recommend!
Majestic property situated on beautifully landscaped grounds. Great views of the 25 de Abril Bridge and a short drive into both downtown Lisbon or Costa da Caparica if you're looking for beautiful beaches and dining along the coast. The hotel breakfast buffet was top notch and service all around was excellent. Highly recommend!
10
Hannah
8 de out. de 2023
·
A estadia foi de 4 noites
Wonderful relaxing stay. Staff were very friendly and attentive. We ended up trying all of the restaurants and everything was delicious, plus lots of breakfast options.
Wonderful relaxing stay. Staff were very friendly and attentive. We ended up trying all of the restaurants and everything was delicious, plus lots of breakfast options.
10
Elvira
25 de mai. de 2025
·
A estadia foi de 2 noites
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
8
Ole Greger
21 de out. de 2025
·
A estadia foi de 2 noites
Hotel have 2 restaurants; one "traditional" and one "fast food style" Asian restaurant( reseption did not explain difference and reserved a table at the Asian restaurant( in Portugal!!). Bar applied two different prices for same drink....Cleaner woke us up for room service( cleaning) at 08.45hrs
Hotel have 2 restaurants; one "traditional" and one "fast food style" Asian restaurant( reseption did not explain difference and reserved a table at the Asian restaurant( in Portugal!!). Bar applied two different prices for same drink....Cleaner woke us up for room service( cleaning) at 08.45hrs
10
Jacqueline
15 de out. de 2025
·
A estadia foi de 7 noites
Impressive and historic hotel, excellent food and friendly and helpful staff.
Impressive and historic hotel, excellent food and friendly and helpful staff.
8
Katie
4 de ago. de 2023
·
A estadia foi de 4 noites
Good experience here at the Pestana palace hotel. The hotel was a great base for our trip as we had planned a hybrid city and beach break - so the location allowed us to easily go city centre or out to the coast and Cascais. The room itself was clean and tidy - but a little worn in places, and the bathroom similar. It didn’t have the crisp feel of a 5* hotel, but we were very comfortable there. We chose a room with a balcony and this was disappointing; as we had a garden view - but actually looked at a bush… and had no view. Facilities in the hotel were good overall, the gym was compact but adequate, and the pool was nice. Breakfast was superb, with a vast offfering - but on each day the eggs were stone cold. We were disappointed that the gardens were barren and not luscious and full of flower, given this is such a vast area of the hotel. Our final disappointment was the cost of a drink - 9euros for a large beer at the pool is ridiculous. It’s a shame the inside of the palace doesn’t have a vibey atmosphere on an evening, and a shame the prices aren’t a little keener as we would have loved to enjoy those rooms but found them empty and costly to have an aperitif in. Overall, nice hotel - would revisit, but lacks that 5* charm. Would call it a 4* with an amazing feature of the palace.
Good experience here at the Pestana palace hotel. The hotel was a great base for our trip as we had planned a hybrid city and beach break - so the location allowed us to easily go city centre or out to the coast and Cascais. The room itself was clean and tidy - but a little worn in places, and the bathroom similar. It didn’t have the crisp feel of a 5* hotel, but we were very comfortable there. We chose a room with a balcony and this was disappointing; as we had a garden view - but actually looked at a bush… and had no view. Facilities in the hotel were good overall, the gym was compact but adequate, and the pool was nice. Breakfast was superb, with a vast offfering - but on each day the eggs were stone cold. We were disappointed that the gardens were barren and not luscious and full of flower, given this is such a vast area of the hotel. Our final disappointment was the cost of a drink - 9euros for a large beer at the pool is ridiculous. It’s a shame the inside of the palace doesn’t have a vibey atmosphere on an evening, and a shame the prices aren’t a little keener as we would have loved to enjoy those rooms but found them empty and costly to have an aperitif in. Overall, nice hotel - would revisit, but lacks that 5* charm. Would call it a 4* with an amazing feature of the palace.
6
Alison
16 de nov. de 2024
·
A estadia foi de 5 noites
Lovely setting convenient for the congress centre. Coffee at breakfast is not freshly brewed - v poor.
Lovely setting convenient for the congress centre. Coffee at breakfast is not freshly brewed - v poor.
8
Peter
15 de jul. de 2025
·
A estadia foi de 3 noites
Boende i slottsmiljö. Otroligt fint i huvudbyggnaden, rummen i den ”nyare delen” kändes mer mörka o något omoderna. Bra service vid poolen där det bjöds på munkar på eftermiddagen vilket barnen älskade! Tyvärr var servicen vid frukosten dålig. De glömde bort beställningar och inte en enda dag fick vi kaffet till frukosten utan det kom först när vi ätit färdigt. I övrigt var frukosten väldigt god! Massor med frukt och bra urval. Hotellet ligger i lugnt område med ca 15 min gångväg till LX Factory. Väldigt fint poolområde med både en utomhuspool och inomhuspool där den sista var uppvärmd.
Boende i slottsmiljö. Otroligt fint i huvudbyggnaden, rummen i den ”nyare delen” kändes mer mörka o något omoderna. Bra service vid poolen där det bjöds på munkar på eftermiddagen vilket barnen älskade! Tyvärr var servicen vid frukosten dålig. De glömde bort beställningar och inte en enda dag fick vi kaffet till frukosten utan det kom först när vi ätit färdigt. I övrigt var frukosten väldigt god! Massor med frukt och bra urval. Hotellet ligger i lugnt område med ca 15 min gångväg till LX Factory. Väldigt fint poolområde med både en utomhuspool och inomhuspool där den sista var uppvärmd.
10
Nicola
26 de ago. de 2025
·
A estadia foi de 2 noites
We loved this beautiful hotel that has so much history. Fantastic breakfast and good spa facilities. Definitely would return!
We loved this beautiful hotel that has so much history. Fantastic breakfast and good spa facilities. Definitely would return!
10
Leigha
28 de fev. de 2026
·
A estadia foi de 5 noites
I enjoy the reception desk. They always remember us. As well as the restaurant staff. The breakfast buffet is amazing .
I enjoy the reception desk. They always remember us. As well as the restaurant staff. The breakfast buffet is amazing .
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
DENISE
27 de ago. de 2026
·
A estadia foi de 2 noites
O Hotel e realmente um lindo Palácio com a mobília e decoração linda com todo o estilo de época como nas fotos . Tivemos problema no primeiro quarto por conta do cheiro do banheiro, mas a equipe nos trocou de quarto e ainda nos deu um up grade de acomodação . Foram muito gentis . Todos muito educados.. Como tem muitos corredores e alas , da para se perder um pouco no hotel .. mas nada que mais sinalização não resolva .. Voltarei com certeza
O Hotel e realmente um lindo Palácio com a mobília e decoração linda com todo o estilo de época como nas fotos . Tivemos problema no primeiro quarto por conta do cheiro do banheiro, mas a equipe nos trocou de quarto e ainda nos deu um up grade de acomodação . Foram muito gentis . Todos muito educados.. Como tem muitos corredores e alas , da para se perder um pouco no hotel .. mas nada que mais sinalização não resolva .. Voltarei com certeza
10
Paulo
10 de ago. de 2026
·
A estadia foi de 1 noite
Um hotel unico, num enquadramento unico para uma experiencia dificil de igualar nos dias de hoje. O palacio é lindo, perfeitamente decorado e recuperado transporta-nos para 200 anos atrás. O serviço é excelente tal como os enormes jardins e piscina. As vistas dos salões nobres são realmente magnificas para o tejo e para Lisboa. O pequeno almoço é digno das 5 estrelas do hotel Unico ponto a melhorar: a qualidade do colchão podia ser melhor. Sente-se muito cada movimento ao dormir.
Um hotel unico, num enquadramento unico para uma experiencia dificil de igualar nos dias de hoje. O palacio é lindo, perfeitamente decorado e recuperado transporta-nos para 200 anos atrás. O serviço é excelente tal como os enormes jardins e piscina. As vistas dos salões nobres são realmente magnificas para o tejo e para Lisboa. O pequeno almoço é digno das 5 estrelas do hotel Unico ponto a melhorar: a qualidade do colchão podia ser melhor. Sente-se muito cada movimento ao dormir.
10
Almir Mercer
20 de jun. de 2026
·
A estadia foi de 4 noites
Café da manhã é equipo de funcionários excelente
Café da manhã é equipo de funcionários excelente
8
Sidney
18 de jun. de 2026
·
A estadia foi de 5 noites
O hotel é maravilho e o staff sempre muito educado e prestativo. Esta é minha terceira estadia nos últimos anos e ainda me impressiono com o nível de gentileza dos funcionários. Infelizmente algo ruim e novo é a presença de ratos no jardim ao redor do hotel e pior ainda no jardim na varanda dos quartos do térreo, fazendo com que seja extremamente importante manter a porta fechada evitando que entrem nos quartos. Algo que precisa ser melhorado com urgência. Notamos diversas armadilhas ao longo do hotel o que mostra que é algo já conhecido pelo hotel mas infelizmente não estão funcionando.
O hotel é maravilho e o staff sempre muito educado e prestativo. Esta é minha terceira estadia nos últimos anos e ainda me impressiono com o nível de gentileza dos funcionários. Infelizmente algo ruim e novo é a presença de ratos no jardim ao redor do hotel e pior ainda no jardim na varanda dos quartos do térreo, fazendo com que seja extremamente importante manter a porta fechada evitando que entrem nos quartos. Algo que precisa ser melhorado com urgência. Notamos diversas armadilhas ao longo do hotel o que mostra que é algo já conhecido pelo hotel mas infelizmente não estão funcionando.
4
Antonio
11 de jun. de 2026
·
A estadia foi de 1 noite
antigo, caro e equipe nada acessível. hotel zero kid friendly
antigo, caro e equipe nada acessível. hotel zero kid friendly
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-02: 332.21565095520015USD
- 2026-10-03: 259.5336940368652USD
- 2026-10-04: 248.22488875122067USD
- 2026-10-05: 248.22488875122067USD
- 2026-10-06: 255.7140161224365USD
- 2026-10-07: 308.05140526123046USD
- 2026-10-08: 306.013719241333USD
- 2026-10-09: 305.2450565979004USD
- 2026-10-10: 604.5103816040039USD
- 2026-10-11: NO DATA
- 2026-10-12: 780.5518877807617USD
- 2026-10-13: 591.3683975036621USD
- 2026-10-14: 253.62136428222655USD
- 2026-10-15: 253.1921499328613USD
- 2026-10-16: 329.8882263549804USD
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 261.6702326492309USD
- 2026-10-20: 261.6702326492309USD
- 2026-10-21: 428.55400374145506USD
- 2026-10-22: 596.2582255859375USD
- 2026-10-23: 317.10970374145506USD
- 2026-10-24: 236.7423742965698USD
- 2026-10-25: 232.44547282409667USD
- 2026-10-26: 236.66478660583493USD
- 2026-10-27: 236.84230902862546USD
- 2026-10-28: 253.60813813171384USD
- 2026-10-29: 253.7824656661987USD
- 2026-10-30: 236.7423742965698USD
- 2026-10-31: 236.7423742965698USD
- 2026-11-01: 211.28280751647947USD
- 2026-11-02: 236.66478660583493USD
- 2026-11-03: 245.2973919845581USD
- 2026-11-04: 236.66478660583493USD
- 2026-11-05: 219.74787020416258USD
- 2026-11-06: 236.66478660583493USD
- 2026-11-07: 211.28280751647947USD
- 2026-11-08: 211.28280751647947USD
- 2026-11-09: 236.7423742965698USD
- 2026-11-10: 289.3517927154541USD
- 2026-11-11: 286.4234886383056USD
- 2026-11-12: 290.85445518188476USD
- 2026-11-13: 219.73464405364987USD
- 2026-11-14: 219.80221765899657USD
- 2026-11-15: 219.73464405364987USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 236.78382196044922USD
- 2026-11-20: 207.1095963165283USD
- 2026-11-21: 237.5918710494995USD
- 2026-11-22: 189.87691845397947USD
- 2026-11-23: 190.2493977706909USD
- 2026-11-24: 190.12012503204343USD
- 2026-11-25: 190.12012503204343USD
- 2026-11-26: 231.93516671295166USD
- 2026-11-27: 234.21384350128173USD
- 2026-11-28: 197.4009662979126USD
- 2026-11-29: 190.12012503204343USD
- 2026-11-30: 190.1794365875244USD
- 2026-12-01: 194.35266496429443USD
- 2026-12-02: 193.44593505096435USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Este alojamento é limpo por profissionais
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento é limpo por profissionais.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de transporte (aeroporto): 50 EUR por veículo (só ida)
- Tarifa de estacionamento: 25 EUR por dia
- Cama desdobrável: 110.0 EUR por noite
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
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Aluguer de bicicletas
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Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito
Atividades
Piscina
Jardim
Parque infantil
Piscina interior
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Pool (Indoor)
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Fitness Center (nearby)
Geral
Serviço de quartos
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Wheelchair Accessible (Limited)