Name: Oakwood Hotel & Apartments Grand Batam
Address: Jl. Pembangunan, Lubuk Baja, Islas Riau, ID
Price range: 75 US$–298 US$ per night
Rating: 9.23

Opiniones de los huéspedes

En el Oakwood Hotel & Apartments Grand Batam, los viajeros elogian repetidamente la limpieza de las habitaciones, la amabilidad del personal y su ubicación ultra-conveniente junto al Grand Batam Mall, con una piscina decente y un desayuno que generalmente es variado y agradable.

Algunos huéspedes mencionan habitaciones pequeñas, aislamiento acústico limitado o las llamadas a la oración matutinas de la mezquita, y problemas ocasionales como aire acondicionado débil, olores o plagas, y retrasos al hacer el check-in. Varias reseñas valoran las cocinas tipo apartamento, ideales para estancias más largas. Una opción práctica para compradores y familias.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Cuenta con una piscina agradable y limpia y una conexión directa con el Grand Batam Mall. Varias reseñas destacan las instalaciones de cocina en la habitación y los prácticos dispensadores de agua en los pasillos de las habitaciones.

Reseñas de huéspedes relacionadas

8

Norrayhan

21 sept 2025

·

Se alojó 2 noches

Impeccable. Love their complete amenities: iron board&iron, robe, hairdryer, clothes dryer rack, umbrella (to prepare for rainy weather And love the room i was given with kitchenette and ALL its cooking utensils, pots, microwave, washing machine and real fridge (not mini fridge) Its fantastic setup! A complete home away from home!!!

8

Nur Mohammed

4 ene 2025

·

Se alojó 2 noches

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.

10

Jason

28 dic 2024

·

Se alojó 1 noche

Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.

10

Cliff

27 ago 2025

·

Se alojó 2 noches

It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B

10

Marcus

1 feb 2025

·

Se alojó 2 noches

Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!

10

NUR HIDAYAH BINTE

14 oct 2024

·

Se alojó 2 noches

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

KIRA

20 jun 2025

·

Se alojó 1 noche

We were genuinely surprised how highly tech the hotel was. Modern and cleaned. Conveniently located with grand batam mall right beside it. You are able to walk to the mall with the linkage shared between the hotel and mall with no issue. If you have a big family, hotel rooms can be linked with doors in between the rooms.

10

Muhamad

18 ago 2025

·

Se alojó 3 noches

Loved my stay at Oakwood Hotel & Apartments Batam. The staff spoke fluent English and were generally polite. Chose this hotel cos it offers suite rooms that have microwave which is convenient to heat up leftover food. Appreciate the fact that the hotel also provides water dispensers available on every floor for guests. Especially loved that it is also linked to the Grand Mall Batam for easy shopping and eating.

10

Elsie

7 sept 2025

·

Se alojó 2 noches

Like that itbis so bear to a mall. Spent my dau shopping, eating n enjoyed myself at the pool. We wete give FREE HIGH TEA AND WELCOME FOOD N DRINK. WAS AMAZING!

8

Genghis Khan Bin Setarhan

9 mar 2025

·

Se alojó 3 noches

Linked to grand mall batam just walk through the link at a few levels notes in the lift

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza se elogia ampliamente en las habitaciones y las zonas comunes. Algunos huéspedes notaron olores a humedad o un problema aislado con plagas.

Reseñas de huéspedes relacionadas

10

Jonathan

3 nov 2025

·

Se alojó 1 noche

Great room, clean and nice bed

10

Salisah

9 oct 2025

·

Se alojó 1 noche

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

8

Nur Mohammed

12 feb 2026

·

Se alojó 3 noches

As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.

10

ALVIN

4 ene 2026

·

Se alojó 3 noches

Clean and hygenic rooms, with fantastic staff providing excellent service.

10

NUR HIDAYAH BINTE

14 oct 2024

·

Se alojó 2 noches

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

Shyn

1 ago 2024

·

Se alojó 1 noche

Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble. Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.

10

Muhammad Idris

21 oct 2024

·

Se alojó 2 noches

Property was very clean and welcoming.

8

Brian

23 nov 2024

·

Se alojó 2 noches

Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!

10

Suresh

25 dic 2025

·

Se alojó 3 noches

Clean room, convenience, friendly and responsive staff

10

Foo

17 nov 2025

·

Se alojó 2 noches

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas y cómodas, aunque varios huéspedes encontraron algunas unidades pequeñas. El ruido puede ser molesto debido al débil aislamiento acústico, la construcción o el tráfico, y las llamadas a la oración matutinas de la mezquita; algunos mencionaron un aire acondicionado débil.

Reseñas de huéspedes relacionadas

10

Jonathan

3 nov 2025

·

Se alojó 1 noche

Great room, clean and nice bed

10

Zhuo Sheng

10 abr 2025

·

Se alojó 4 noches

Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.

8

SOOJEONG

5 nov 2025

·

Se alojó 1 noche

모두 친절하고 조식도 맛있어요. 다만 앞에 무슬림 모스크에서 새벽4시30분마다 음악이 나와서 잠을 잘수 없었어요. 매 기도시간마다 소리는 반복됩니다.

6

Bernard

2 mar 2025

·

Se alojó 2 noches

Room is nice but relatively small.

10

Salisah

9 oct 2025

·

Se alojó 1 noche

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

Cliff

27 ago 2025

·

Se alojó 2 noches

It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B

10

Saravanan

3 may 2025

·

Se alojó 2 noches

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

8

Khoo

1 jul 2025

·

Se alojó 2 noches

On the whole, the hotel looks very posh and cosy. Toilet is of a good size and clean. But the room was rather small for 3 person(2D1C). There was this drilling going on through the night. I could hear/feel it even from the 19th floor.

10

ALVIN

18 ago 2025

·

Se alojó 2 noches

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.

8

Pei De, Victor

14 may 2025

·

Se alojó 2 noches

Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, profesional y eficiente, con un check-in fluido y una ayuda eficaz. Algunos huéspedes experimentaron retrasos o falta de comunicación sobre las prestaciones incluidas.

Reseñas de huéspedes relacionadas

10

Jason

28 dic 2024

·

Se alojó 1 noche

Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.

8

Ju Jun

28 dic 2025

·

Se alojó 1 noche

Smooth check-in and check-out.

8

Nur Mohammed

12 feb 2026

·

Se alojó 3 noches

As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.

10

ALVIN

4 ene 2026

·

Se alojó 3 noches

Clean and hygenic rooms, with fantastic staff providing excellent service.

10

Saravanan

3 may 2025

·

Se alojó 2 noches

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

10

Pek San Jacinth

2 feb 2025

·

Se alojó 2 noches

Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).

10

Ju Jun

28 sept 2025

·

Se alojó 1 noche

The check-in was efficient. No communication barrier.

10

Siti Fatimah

4 dic 2025

·

Se alojó 1 noche

Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.

10

Suresh

25 dic 2025

·

Se alojó 3 noches

Clean room, convenience, friendly and responsive staff

10

Foo

17 nov 2025

·

Se alojó 2 noches

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Junto al Grand Batam Mall y conectado con el mismo, lo que hace que las compras y la restauración sean muy cómodas; hay muchos spas cerca.

Reseñas de huéspedes relacionadas

10

Yong Jian

20 sept 2025

·

Se alojó 1 noche

next to mall, lots of food around, complimentary layer cake

10

HUNG PHENG

25 dic 2025

·

Se alojó 2 noches

The breakfast spread was good and location is just beside the mall.

10

Salisah

9 oct 2025

·

Se alojó 1 noche

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

MOKHTAR

19 oct 2025

·

Se alojó 2 noches

Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.

10

NUR HIDAYAH BINTE

14 oct 2024

·

Se alojó 2 noches

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

Siti Fatimah

4 dic 2025

·

Se alojó 1 noche

Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.

10

Mohamed Zahril

16 nov 2025

·

Se alojó 2 noches

a big mall nearby

10

ALVIN

18 ago 2025

·

Se alojó 2 noches

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.

8

Pei De, Victor

14 may 2025

·

Se alojó 2 noches

Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.

10

Foo

17 nov 2025

·

Se alojó 2 noches

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno se describe comúnmente como bueno y con una amplia variedad. Algunos huéspedes sugirieron mejorar algunos artículos, especialmente las opciones occidentales, y uno señaló confusión sobre un desayuno incluido.

Reseñas de huéspedes relacionadas

10

Yong Jian

20 sept 2025

·

Se alojó 1 noche

next to mall, lots of food around, complimentary layer cake

10

Wing

30 abr 2025

·

Se alojó 2 noches

The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too. Breakfast spread is decent. Staff are polite.

10

HUNG PHENG

25 dic 2025

·

Se alojó 2 noches

The breakfast spread was good and location is just beside the mall.

8

Nur Mohammed

4 ene 2025

·

Se alojó 2 noches

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.

10

Joakim

26 abr 2025

·

Se alojó 1 noche

A very nice and new hotel that has become my new favorite for business travel to Batam. Excellent location and also freshly surrounded by a great city view. Hoping only that the breakfast offering for westerners improves.

10

Salisah

9 oct 2025

·

Se alojó 1 noche

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

Saravanan

3 may 2025

·

Se alojó 2 noches

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

10

MOKHTAR

19 oct 2025

·

Se alojó 2 noches

Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.

10

Soo Ching

1 may 2025

·

Se alojó 1 noche

I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?

10

Shofurah

19 jul 2025

·

Se alojó 2 noches

New and clean hotel. Welcoming and helpful staff. Bfast has a good range of food including desserts. And it is just next to Grand mall

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $133	17 $112
18 $76	19 $81	20 $76	21 $76	22 $75	23 $110	24 $115
25 $76	26 $76	27 $81	28 $76	29 $81	30 $111	31 $134

DO	LU	MA	MI	JU	VI	SA
1 $81	2 $85	3 $81	4 $85	5 $81	6 $206	7 $298
8	9 $204	10 $192	11 $82	12 $82	13 $116	14 $127
15 $82	16 $81	17 $82	18 $82	19 $82	20 $116	21 $120
22 $102	23 $102	24 $102	25 $102	26 $115	27 $125	28 $118
29 $102	30 $102

Oakwood Hotel & Apartments Grand Batam

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación Deluxe, 1 habitación

Suite Premier, 2 habitaciones

Habitación ejecutiva, 1 habitación

Estudio Premier

Habitación ejecutiva

Habitación Premier, 1 habitación

Habitación ejecutiva, 2 habitaciones

Estudio ejecutivo

Habitación ejecutiva con 2 camas individuales

Reseñas de los huéspedes sobre Oakwood Hotel & Apartments Grand Batam

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio