Name: Oakwood Hotel & Apartments Grand Batam
Address: Jl. Pembangunan, Lubuk Baja, Îles Riau, ID
Price range: 76 $US–276 $US per night
Rating: 9.23

Ce qu'en disent des voyageurs

À l'hôtel et aux appartements Oakwood Hotel & Apartments Grand Batam, les voyageurs ne cessent de faire l'éloge des chambres très propres, du personnel accueillant et de l'emplacement ultra-pratique à côté du centre commercial Grand Batam Mall, avec une piscine agréable et un petit-déjeuner généralement varié et savoureux.

Certains clients mentionnent des chambres petites, une insonorisation limitée ou les appels à la prière du matin, ainsi que des problèmes occasionnels tels que une climatisation faible, des odeurs ou la présence d'insectes, et des retards à l'enregistrement. Plusieurs commentaires apprécient les kitchenettes de type appartement qui conviennent aux séjours plus longs. Un choix pratique pour les acheteurs et les familles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Dispose d'une piscine agréable et propre et d'un accès direct au centre commercial Grand Batam Mall. De nombreux commentaires soulignent la présence de cuisines dans les chambres et de distributeurs d'eau pratiques sur les étages des chambres.

Avis de voyageur à ce sujet

8

Norrayhan

21 sept. 2025

·

A séjourné 2 nuits

Impeccable. Love their complete amenities: iron board&iron, robe, hairdryer, clothes dryer rack, umbrella (to prepare for rainy weather And love the room i was given with kitchenette and ALL its cooking utensils, pots, microwave, washing machine and real fridge (not mini fridge) Its fantastic setup! A complete home away from home!!!

8

Nur Mohammed

4 janv. 2025

·

A séjourné 2 nuits

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.

10

Jason

28 déc. 2024

·

A séjourné 1 nuit

Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.

10

Cliff

27 août 2025

·

A séjourné 2 nuits

It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B

10

Marcus

1 févr. 2025

·

A séjourné 2 nuits

Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!

10

NUR HIDAYAH BINTE

14 oct. 2024

·

A séjourné 2 nuits

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

KIRA

20 juin 2025

·

A séjourné 1 nuit

We were genuinely surprised how highly tech the hotel was. Modern and cleaned. Conveniently located with grand batam mall right beside it. You are able to walk to the mall with the linkage shared between the hotel and mall with no issue. If you have a big family, hotel rooms can be linked with doors in between the rooms.

10

Muhamad

18 août 2025

·

A séjourné 3 nuits

Loved my stay at Oakwood Hotel & Apartments Batam. The staff spoke fluent English and were generally polite. Chose this hotel cos it offers suite rooms that have microwave which is convenient to heat up leftover food. Appreciate the fact that the hotel also provides water dispensers available on every floor for guests. Especially loved that it is also linked to the Grand Mall Batam for easy shopping and eating.

10

Elsie

7 sept. 2025

·

A séjourné 2 nuits

Like that itbis so bear to a mall. Spent my dau shopping, eating n enjoyed myself at the pool. We wete give FREE HIGH TEA AND WELCOME FOOD N DRINK. WAS AMAZING!

8

Genghis Khan Bin Setarhan

9 mars 2025

·

A séjourné 3 nuits

Linked to grand mall batam just walk through the link at a few levels notes in the lift

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est largement saluée dans les chambres et les espaces communs. Quelques clients ont noté des odeurs de moisi ou un problème isolé d'insectes.

Avis de voyageur à ce sujet

10

Jonathan

3 nov. 2025

·

A séjourné 1 nuit

Great room, clean and nice bed

10

Salisah

9 oct. 2025

·

A séjourné 1 nuit

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

8

Nur Mohammed

12 févr. 2026

·

A séjourné 3 nuits

As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.

10

ALVIN

4 janv. 2026

·

A séjourné 3 nuits

Clean and hygenic rooms, with fantastic staff providing excellent service.

10

NUR HIDAYAH BINTE

14 oct. 2024

·

A séjourné 2 nuits

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

Shyn

1 août 2024

·

A séjourné 1 nuit

Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble. Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.

10

Muhammad Idris

21 oct. 2024

·

A séjourné 2 nuits

Property was very clean and welcoming.

8

Brian

23 nov. 2024

·

A séjourné 2 nuits

Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!

10

Suresh

25 déc. 2025

·

A séjourné 3 nuits

Clean room, convenience, friendly and responsive staff

10

Foo

17 nov. 2025

·

A séjourné 2 nuits

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et confortables, bien que plusieurs clients aient trouvé certaines petites. Le bruit peut être gênant en raison d'une insonorisation faible, de la construction ou de la circulation, et des appels à la prière du matin ; certains ont également mentionné une climatisation faible.

Avis de voyageur à ce sujet

10

Jonathan

3 nov. 2025

·

A séjourné 1 nuit

Great room, clean and nice bed

10

Zhuo Sheng

10 avr. 2025

·

A séjourné 4 nuits

Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.

8

SOOJEONG

5 nov. 2025

·

A séjourné 1 nuit

모두 친절하고 조식도 맛있어요. 다만 앞에 무슬림 모스크에서 새벽4시30분마다 음악이 나와서 잠을 잘수 없었어요. 매 기도시간마다 소리는 반복됩니다.

6

Bernard

2 mars 2025

·

A séjourné 2 nuits

Room is nice but relatively small.

10

Salisah

9 oct. 2025

·

A séjourné 1 nuit

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

Cliff

27 août 2025

·

A séjourné 2 nuits

It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B

10

Saravanan

3 mai 2025

·

A séjourné 2 nuits

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

8

Khoo

1 juil. 2025

·

A séjourné 2 nuits

On the whole, the hotel looks very posh and cosy. Toilet is of a good size and clean. But the room was rather small for 3 person(2D1C). There was this drilling going on through the night. I could hear/feel it even from the 19th floor.

10

ALVIN

18 août 2025

·

A séjourné 2 nuits

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.

8

Pei De, Victor

14 mai 2025

·

A séjourné 2 nuits

Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, professionnel et efficace, avec un enregistrement fluide et une aide réactive. Certains clients ont rencontré des retards ou des malentendus concernant les prestations incluses.

Avis de voyageur à ce sujet

10

Jason

28 déc. 2024

·

A séjourné 1 nuit

Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.

8

Ju Jun

28 déc. 2025

·

A séjourné 1 nuit

Smooth check-in and check-out.

8

Nur Mohammed

12 févr. 2026

·

A séjourné 3 nuits

As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.

10

ALVIN

4 janv. 2026

·

A séjourné 3 nuits

Clean and hygenic rooms, with fantastic staff providing excellent service.

10

Saravanan

3 mai 2025

·

A séjourné 2 nuits

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

10

Pek San Jacinth

2 févr. 2025

·

A séjourné 2 nuits

Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).

10

Ju Jun

28 sept. 2025

·

A séjourné 1 nuit

The check-in was efficient. No communication barrier.

10

Siti Fatimah

4 déc. 2025

·

A séjourné 1 nuit

Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.

10

Suresh

25 déc. 2025

·

A séjourné 3 nuits

Clean room, convenience, friendly and responsive staff

10

Foo

17 nov. 2025

·

A séjourné 2 nuits

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé à côté du centre commercial Grand Batam Mall et connecté à celui-ci, ce qui rend les achats et les repas très pratiques ; de nombreux spas sont à proximité.

Avis de voyageur à ce sujet

10

Yong Jian

20 sept. 2025

·

A séjourné 1 nuit

next to mall, lots of food around, complimentary layer cake

10

HUNG PHENG

25 déc. 2025

·

A séjourné 2 nuits

The breakfast spread was good and location is just beside the mall.

10

Salisah

9 oct. 2025

·

A séjourné 1 nuit

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

MOKHTAR

19 oct. 2025

·

A séjourné 2 nuits

Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.

10

NUR HIDAYAH BINTE

14 oct. 2024

·

A séjourné 2 nuits

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

Siti Fatimah

4 déc. 2025

·

A séjourné 1 nuit

Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.

10

Mohamed Zahril

16 nov. 2025

·

A séjourné 2 nuits

a big mall nearby

10

ALVIN

18 août 2025

·

A séjourné 2 nuits

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.

8

Pei De, Victor

14 mai 2025

·

A séjourné 2 nuits

Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.

10

Foo

17 nov. 2025

·

A séjourné 2 nuits

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent décrit comme bon et offrant un large choix. Quelques clients ont suggéré d'améliorer certains plats, en particulier les options occidentales, et l'un d'entre eux a noté une confusion concernant un petit-déjeuner inclus.

Avis de voyageur à ce sujet

10

Yong Jian

20 sept. 2025

·

A séjourné 1 nuit

next to mall, lots of food around, complimentary layer cake

10

Wing

30 avr. 2025

·

A séjourné 2 nuits

The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too. Breakfast spread is decent. Staff are polite.

10

HUNG PHENG

25 déc. 2025

·

A séjourné 2 nuits

The breakfast spread was good and location is just beside the mall.

8

Nur Mohammed

4 janv. 2025

·

A séjourné 2 nuits

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.

10

Joakim

26 avr. 2025

·

A séjourné 1 nuit

A very nice and new hotel that has become my new favorite for business travel to Batam. Excellent location and also freshly surrounded by a great city view. Hoping only that the breakfast offering for westerners improves.

10

Salisah

9 oct. 2025

·

A séjourné 1 nuit

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

Saravanan

3 mai 2025

·

A séjourné 2 nuits

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

10

MOKHTAR

19 oct. 2025

·

A séjourné 2 nuits

Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.

10

Soo Ching

1 mai 2025

·

A séjourné 1 nuit

I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?

10

Shofurah

19 juil. 2025

·

A séjourné 2 nuits

New and clean hotel. Welcoming and helpful staff. Bfast has a good range of food including desserts. And it is just next to Grand mall

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $112
18 $76	19 $76	20 $76	21 $81	22 $76	23 $101	24 $103
25 $76	26 $81	27 $81	28 $80	29 $81	30 $108	31 $134

di	lu	ma	me	je	ve	sa
1 $85	2 $85	3 $85	4 $81	5 $81	6 $206	7 $276
8	9 $206	10 $190	11 $82	12 $81	13 $112	14 $135
15 $81	16 $82	17 $82	18 $82	19 $81	20 $116	21 $120
22 $102	23 $102	24 $102	25 $102	26 $117	27 $134	28 $116
29 $102	30 $100

Oakwood Hotel & Apartments Grand Batam

À propos de cet établissement

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