Best Western Palace Hotel & Casino
US$ 117
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 117
/noite
Média para setembro
Preços médios mensais
Em Best Western Palace Hotel & Casino, o preço por noite é, em média, US$ 72 no mês mais barato (janeiro) e US$ 155 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 72 |
| fevereiro | US$ 74 |
| março | US$ 79 |
| abril | US$ 87 |
| maio | US$ 121 |
| junho | US$ 124 |
| julho | US$ 118 |
| agosto | US$ 155 |
| setembro | US$ 117 |
| outubro | US$ 89 |
| novembro | US$ 76 |
| dezembro | US$ 74 |
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set. · US$ 117
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Mais caro: agosto (aprox. US$ 155)
Mais barato: janeiro (aprox. US$ 72)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa de serviço completo do local. Se gosta de arriscar, por que não dar um salto até ao casino? Em alternativa, experimente algo mais relaxante, como um health club ou uma piscina interior. Entre a...
Comodidades
Ceda à irresistível tentação de uma ida ao spa de serviço completo do local. Se gosta de arriscar, por que não dar um salto até ao casino? Em alternativa, experimente algo mais relaxante, como um health club ou uma piscina interior. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços para casamentos e um televisor no espaço comum.
Comodidades para negócios
As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Entre os espaços para eventos deste hotel contam-se um centro de conferências e salas de reuniões. Há estacionamento no local.
Restaurante
Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços buffet diariamente entre as 07:00 e as 10:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 133 quartos com um televisor LED. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias. A limpeza dos quartos é efetuada diária.
Localização
Ao alojar-se nBest Western Palace Hotel & Casino em Douglas, ficará em frente à praia, apenas a alguns passos de Douglas Beach e de Palace Casino. Este hotel de praia está a 0,6 km (0,4 mi) de Tramway de Cavalos da Baía de Douglas e a 1,2 km (0,8 mi) de Gaiety Theatre.
O que há nas proximidades
Douglas Beach(0.1 milhas)
Palace Casino(0.1 milhas)
Tramway de Cavalos da Baía de Douglas(0.4 milhas)
Vila Marina(0.5 milhas)
Gaiety Theatre(0.6 milhas)
Parque Nobles(0.7 milhas)
Centro de Artes da Ilha de Man(0.7 milhas)
Onchan Pleasure Park(0.8 milhas)
Manx Museum(1 milhas)
Summerhill Glen(1 milhas)
Port Jack Glen(1 milhas)
Tynwald(1 milhas)
Tower of Refuge(1.3 milhas)
Studio Theatre(1.3 milhas)
Great Union Camera Obscura(1.8 milhas)
O aeroporto preferencial para Best Western Palace Hotel & Casino é o de Ilha de Man (IOM)(9.6 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Serviços de limpeza
Localização
Central Promenade, Ilha de Man, Ilha de Man, Reino Unido
Douglas Beach (0.1 milhas)
Palace Casino (0.1 milhas)
Tramway de Cavalos da Baía de Douglas (0.4 milhas)
Vila Marina (0.5 milhas)
Gaiety Theatre (0.6 milhas)
Parque Nobles (0.7 milhas)
Avaliações dos hóspedes
7.5
Bom
Com base em 1.232 avaliações verificadas
Quem se hospeda aqui?
Negócios
22%
Casal
43%
Família
14%
Grupos
16%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Best Western Palace Hotel & Casino, os viajantes elogiam a localização à beira-mar, as vistas para o mar e as opções de lazer no local, ao mesmo tempo em que mencionam repetidamente áreas comuns desatualizadas, Wi-Fi intermitente, ruído ocasional e uma política de arrumação que atende aos quartos apenas a cada três dias.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Best Western Palace Hotel & Casino, os viajantes elogiam a localização à beira-mar, as vistas para o mar e as opções de lazer no local, ao mesmo tempo em que mencionam repetidamente áreas comuns desatualizadas, Wi-Fi intermitente, ruído ocasional e uma política de arrumação que atende aos quartos apenas a cada três dias.
Muitos hóspedes acham a equipe simpática e prestativa, embora o serviço e a comunicação na recepção e durante os períodos de maior movimento possam ser inconsistentes. As instalações, como a piscina, o spa, a academia, o cassino e os restaurantes no local, são um destaque, embora fechamentos ocasionais e a necessidade de sair para chegar à piscina sejam mencionados. Os quartos variam de opções confortáveis com vista para o mar a espaços menores; vários observam calor devido à falta de ar condicionado e acessórios de banheiro envelhecidos. É adequado para viajantes que priorizam a localização e as comodidades em relação aos acabamentos modernos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes gostam da piscina, do spa, da academia, do cassino e dos bares/restaurantes no local, embora algumas áreas estejam desatualizadas. São mencionadas algumas fechaduras ocasionais da sauna ou sala de vapor, acesso à piscina complicado e estacionamento que pode estar cheio ou pago.
Avaliações dos hóspedes relacionadas
10
Eileen Denise
7 de ago. de 2025
·
A estadia foi de 3 noites
The outside of the building and reception are a bit dated, but the the bedrooms and sea views are amazing, the dining rooms are so very modern and the food was amazing, also the Chinese restaurant again with seaviwes, I loved the swimming pool, so slick. We used the casino, bingo and the slots, everything you need in one building defo booking again
The outside of the building and reception are a bit dated, but the the bedrooms and sea views are amazing, the dining rooms are so very modern and the food was amazing, also the Chinese restaurant again with seaviwes, I loved the swimming pool, so slick. We used the casino, bingo and the slots, everything you need in one building defo booking again
8
Catherine
11 de ago. de 2025
·
A estadia foi de 8 noites
The rooms were very much in need of a make over but thd staff are lovely and its faciilties and restaurant were fantastic. There is a lovely pool and good gym. The view from the rooms are amazing and in a great loction all round
The rooms were very much in need of a make over but thd staff are lovely and its faciilties and restaurant were fantastic. There is a lovely pool and good gym. The view from the rooms are amazing and in a great loction all round
8
Carol
10 de nov. de 2024
·
A estadia foi de 3 noites
It was convenient and plenty to do including swim, gym, bingo, casino, cinema. Breakfast was excellent. Staff were friendly.
It was convenient and plenty to do including swim, gym, bingo, casino, cinema. Breakfast was excellent. Staff were friendly.
4
Robert
27 de set. de 2023
·
A estadia foi de 7 noites
Definitely NOT a 4 Star hotel, well past it's best. Needs a major overhaul to bring it up to 4 star, otherwise demolish it. Rooms serviced only once every 3 days, totally unacceptable. Sauna and steam room were out of order and appear to have been for a while. Bathroom was awful, shower controls very fiddly and the curtain attached itself to you all the time, allowing water to spill out onto the floor. The extract system seemed clogged and ineffective. Food was OK. We won't be returning here.
Definitely NOT a 4 Star hotel, well past it's best. Needs a major overhaul to bring it up to 4 star, otherwise demolish it. Rooms serviced only once every 3 days, totally unacceptable. Sauna and steam room were out of order and appear to have been for a while. Bathroom was awful, shower controls very fiddly and the curtain attached itself to you all the time, allowing water to spill out onto the floor. The extract system seemed clogged and ineffective. Food was OK. We won't be returning here.
6
Tony
4 de mai. de 2025
·
A estadia foi de 1 noite
Typical best western hotel, run down in lots of areas, threadbare corridor carpets etc but the room was clean and the bed was comfortable. Expensive for what it is but adequate for a night or two! Has its own parking behind the hotel which is useful for parking motorbikes etc from plain view.
Typical best western hotel, run down in lots of areas, threadbare corridor carpets etc but the room was clean and the bed was comfortable. Expensive for what it is but adequate for a night or two! Has its own parking behind the hotel which is useful for parking motorbikes etc from plain view.
8
Andrew
31 de out. de 2024
·
A estadia foi de 2 noites
Great location and staff. rooms are fine, the reception, halls and exterior are tired but all perfectly functional. Nice restaurants and bars within hotel. The Pool and Spa are a bit of hassle to get in, you actually have to leave the main building and go outside, changing facilities are small and it’s a bit of a hassle to sign in and out but pool is nice once you are in.
Great location and staff. rooms are fine, the reception, halls and exterior are tired but all perfectly functional. Nice restaurants and bars within hotel. The Pool and Spa are a bit of hassle to get in, you actually have to leave the main building and go outside, changing facilities are small and it’s a bit of a hassle to sign in and out but pool is nice once you are in.
8
Ross
18 de fev. de 2024
·
A estadia foi de 2 noites
Room was nice with view across the sea. But like the rest of Douglas it is a bit tired and past its sell by date. The restaurant was good and the food really nice and great value. Friendly staff in the restaurant. Pity the jacuzzi and the saunas were out of action.
Room was nice with view across the sea. But like the rest of Douglas it is a bit tired and past its sell by date. The restaurant was good and the food really nice and great value. Friendly staff in the restaurant. Pity the jacuzzi and the saunas were out of action.
8
Douglas
19 de mar. de 2025
·
A estadia foi de 2 noites
Whilst it may feel a little dated and can be a little noisy in the evening, the facilities are good, and well kept. The beds were firm but comfortable and the pool & spa were very enjoyable. It’s also well positioned over the bay and within easy walk of the heart of Douglas.
Whilst it may feel a little dated and can be a little noisy in the evening, the facilities are good, and well kept. The beds were firm but comfortable and the pool & spa were very enjoyable. It’s also well positioned over the bay and within easy walk of the heart of Douglas.
10
Barry
10 de out. de 2024
·
A estadia foi de 2 noites
Nice hotel that is clean and tidy inside. Outside not as good due to being shared with cinema beside it. Parking became full due to some "event" and forced us to park on the street until some apparent non hotel people left. Perhaps due to casino and restaurant inside the building, but seems folks staying at the hotel would have designated parking. Great stay otherwise.
Nice hotel that is clean and tidy inside. Outside not as good due to being shared with cinema beside it. Parking became full due to some "event" and forced us to park on the street until some apparent non hotel people left. Perhaps due to casino and restaurant inside the building, but seems folks staying at the hotel would have designated parking. Great stay otherwise.
6
M
17 de set. de 2025
·
A estadia foi de 4 noites
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos são frequentemente descritos como limpos, mas as áreas comuns parecem desgastadas e a arrumação está programada apenas a cada três dias. Alguns relatos mencionam quartos ou itens sujos.
Avaliações dos hóspedes relacionadas
8
Paul
27 de abr. de 2025
·
A estadia foi de 1 noite
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
8
Gemma
15 de set. de 2024
·
A estadia foi de 3 noites
Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
4
Mrs M
15 de jul. de 2024
·
A estadia foi de 3 noites
We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.
We where are from Friday until Monday morning with no cleaning of the room we had to keep asking for clean towels.
2
roland
10 de jul. de 2025
·
A estadia foi de 1 noite
It’s been 15 years since I stayed at a hotel in the British Isles and things have not improved. The rest of the world has moved on. The eastern European woman that checked me in was fast, friendly and efficient. The local woman that checked me out was typically surly and uninterested. The room was dirty. In particular there was dirty water in the kettle which was discoloured and may have been there for weeks rather than days. This is a health hazard. In addition, they were seagull poo covering us substantial portion of the window both inside and outside! The bathroom was poor with a small quantity of lukewarm water, so I ended up taking a shallow bath.
It’s been 15 years since I stayed at a hotel in the British Isles and things have not improved. The rest of the world has moved on. The eastern European woman that checked me in was fast, friendly and efficient. The local woman that checked me out was typically surly and uninterested. The room was dirty. In particular there was dirty water in the kettle which was discoloured and may have been there for weeks rather than days. This is a health hazard. In addition, they were seagull poo covering us substantial portion of the window both inside and outside! The bathroom was poor with a small quantity of lukewarm water, so I ended up taking a shallow bath.
6
Michael
1 de mai. de 2025
·
A estadia foi de 7 noites
The building is now very tired and would benefit from a complete refurbishment. It would probably be better to demolish it and start again. The staff were very cheerful and then rooms very clean. The breakfasts were very good.
The building is now very tired and would benefit from a complete refurbishment. It would probably be better to demolish it and start again. The staff were very cheerful and then rooms very clean. The breakfasts were very good.
6
angela
6 de out. de 2024
·
A estadia foi de 2 noites
Old, dated and noisy. Rooms / towels every 3 days
Old, dated and noisy. Rooms / towels every 3 days
6
NEIL BENJAMIN
13 de out. de 2025
·
A estadia foi de 3 noites
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
10
steven
7 de ago. de 2025
·
A estadia foi de 3 noites
Great hotel but not cleaning the rooms for 3 days is disgusting
Great hotel but not cleaning the rooms for 3 days is disgusting
6
Stewart
17 de ago. de 2025
·
A estadia foi de 3 noites
Rooms are comfy and clean, we’ve been coming here for around 30 years and the communal areas are in a terrible unclean state and smell, new carpets and a lick of paint wouldn’t go a miss. Travel lodge will take over in 2027 if they don’t address it.
Rooms are comfy and clean, we’ve been coming here for around 30 years and the communal areas are in a terrible unclean state and smell, new carpets and a lick of paint wouldn’t go a miss. Travel lodge will take over in 2027 if they don’t address it.
6
M
17 de set. de 2025
·
A estadia foi de 4 noites
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam de opções espaçosas com vista para o mar a espaços menores e desatualizados, com banheiros envelhecidos; alguns não possuem ar condicionado. Vários mencionam ruído da fábrica ou do estacionamento e tomadas limitadas, e o Wi-Fi pode ser fraco.
Avaliações dos hóspedes relacionadas
6
Sean
9 de mai. de 2024
·
A estadia foi de 3 noites
The bedroom was ok and relatively clean, but bathroom was tiny ad shower pressure was really low The Patio doors on to large flat roof didn't lock and therefore let a lot of the external sea and traffic noise in to the room. Wasn't reported as wasn't there long. Not somewhere i would choose to stay again.
The bedroom was ok and relatively clean, but bathroom was tiny ad shower pressure was really low The Patio doors on to large flat roof didn't lock and therefore let a lot of the external sea and traffic noise in to the room. Wasn't reported as wasn't there long. Not somewhere i would choose to stay again.
8
mary clare
28 de jun. de 2024
·
A estadia foi de 4 noites
our room was spacious with a great view, the bathroom was clean with the shower and bath taps easy to use .
our room was spacious with a great view, the bathroom was clean with the shower and bath taps easy to use .
6
Melanie
23 de jul. de 2025
·
A estadia foi de 9 noites
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
6
Patrick
19 de fev. de 2024
·
A estadia foi de 3 noites
Hotel not in good condition Reception very tired looking Small twin room Room not serviced over 3 night stay. Room generally clean Breakfast not bad. Friendly staff. Tap control shower, basic.
Hotel not in good condition Reception very tired looking Small twin room Room not serviced over 3 night stay. Room generally clean Breakfast not bad. Friendly staff. Tap control shower, basic.
6
Paul
29 de set. de 2025
·
A estadia foi de 2 noites
Very dated & could do with being knocked down, more of a motel than a hotel. Room very clean just old fashioned, reception staff all friendly. Room noisy due to being just above the main extraction system for I suspect the kitchens.
Very dated & could do with being knocked down, more of a motel than a hotel. Room very clean just old fashioned, reception staff all friendly. Room noisy due to being just above the main extraction system for I suspect the kitchens.
8
Duane
19 de set. de 2025
·
A estadia foi de 4 noites
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
8
Lloyd
19 de mai. de 2025
·
A estadia foi de 2 noites
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
6
A P C
14 de set. de 2024
·
A estadia foi de 7 noites
Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
Satisfactory. Rooms at the rear especially on 2nd floor have intrusive noise from external plant. Beds not very comfortable. Staff good. Lack of flexibility with meals. Spa/swimming pool very good and free. Good location.
6
Hannah
3 de out. de 2025
·
A estadia foi de 2 noites
Very dated, rooms small. staff lovely, pool nice. Breakfast very good value
Very dated, rooms small. staff lovely, pool nice. Breakfast very good value
10
Stuart
6 de nov. de 2025
·
A estadia foi de 3 noites
The room i had room 310 was constantly noisey due to the ducting on the roof had to buy some ear plugs to cope with it Other than that cant fault anything else excellent value for money
The room i had room 310 was constantly noisey due to the ducting on the roof had to buy some ear plugs to cope with it Other than that cant fault anything else excellent value for money
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente simpática e prestativa, mas o serviço é inconsistente, com recepção lenta ou indiferente, informações mistas e problemas operacionais ocasionais. Uma avaliação levantou preocupações sobre os procedimentos do alarme de incêndio noturno.
Avaliações dos hóspedes relacionadas
4
Niamh
29 de mar. de 2025
·
A estadia foi de 1 noite
This hotel needs a significant upgrade. It’s very tired and dated. Staff were stretched and therefore less helpful that what you’d expect especially on the phone prior to booking as if anything requested was a bother to them. I won’t be returning.
This hotel needs a significant upgrade. It’s very tired and dated. Staff were stretched and therefore less helpful that what you’d expect especially on the phone prior to booking as if anything requested was a bother to them. I won’t be returning.
2
Niamh
5 de abr. de 2025
·
A estadia foi de 1 noite
Really poor service throughout. Hotel is tired and very dated. Staff were unwilling to help particularly over the phone. Won’t be returning.
Really poor service throughout. Hotel is tired and very dated. Staff were unwilling to help particularly over the phone. Won’t be returning.
6
Darcy
29 de ago. de 2025
·
A estadia foi de 9 noites
The location and view were great! Housekeeping wasn't that great and the front desk person was not that friendly (compared to the locals of the island) - we brought our 6 year old grandson to the pool and on the 3rd time they told us that he wasn't allowed, only the 2 registered guests are allowed - so that was kind of upsetting since we didn't see any literature saying that. There is no air in the room unless you open the slider, but kind of stuffy at night when we lock them.
The location and view were great! Housekeeping wasn't that great and the front desk person was not that friendly (compared to the locals of the island) - we brought our 6 year old grandson to the pool and on the 3rd time they told us that he wasn't allowed, only the 2 registered guests are allowed - so that was kind of upsetting since we didn't see any literature saying that. There is no air in the room unless you open the slider, but kind of stuffy at night when we lock them.
6
Lisa
26 de jun. de 2024
·
A estadia foi de 2 noites
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
8
Samantha
18 de jan. de 2023
·
A estadia foi de 3 noites
At a function. Bar staff whilst pleasant enough were not trained up to serve or make up drinks - we got some very odd mixtures and had to repeat/instruct to get the correct orders. Lasagne was AMAZING! Something wrong with disco due to WiFi - which was a shame. New mattresses were much needed and very comfortable.
At a function. Bar staff whilst pleasant enough were not trained up to serve or make up drinks - we got some very odd mixtures and had to repeat/instruct to get the correct orders. Lasagne was AMAZING! Something wrong with disco due to WiFi - which was a shame. New mattresses were much needed and very comfortable.
6
Dondra
13 de ago. de 2025
·
A estadia foi de 4 noites
Staff didn’t seem to be informed about food options. Mainly about room service for good. We were told different info from different staff at front desk.
Staff didn’t seem to be informed about food options. Mainly about room service for good. We were told different info from different staff at front desk.
8
Duane
19 de set. de 2025
·
A estadia foi de 4 noites
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
Enjoyed most of it. Large room, great view. Pool was a little crowded , sauna was fabulous thanks. Downside? Door card failed 3days in 4. Couldn’t have been located further from reception, so had to return to get it reprogrammed. Told the hotel is getting quotes for replacement cards. Get it done please. Shower curtain. Bit 80’s still having a shower curtain and when you install the rail over the bath so that the curtain sticks to you, incredibly annoying. Get the rail installed further away and have a longer curtain for Pete’s sake. And- Why don’t British hotels have fridges in the room? Incredibly cheap to omit them. Nice to have biscuits & water in the room thanks. Reception need to up their happy, smiling & customer focussed attitudes. One was good, one was passable & other stony faced. You’ll work it out. Breakfast staff good, kept it ticking over despite a crowd.
6
NEIL BENJAMIN
13 de out. de 2025
·
A estadia foi de 3 noites
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
Hotel public areas - very shabby in parts particularly foyer. Issue with toilet in room which was reported but no follow up from staff. Big groups took priority in hotel. Room however was clean and comfortable.
4
Claire Louise
7 de jul. de 2024
·
A estadia foi de 1 noite
Paid for breakfast, clear as day through the expedia app and confirmed vja online chat. Staff saying we cannot have it during check in. Meaning stress trying to contact expedia while on our trip.
Paid for breakfast, clear as day through the expedia app and confirmed vja online chat. Staff saying we cannot have it during check in. Meaning stress trying to contact expedia while on our trip.
6
Gareth
18 de ago. de 2025
·
A estadia foi de 4 noites
Positives: Room Comfortable. Restaurant good and plentiful with helpful asian staff. Super location with bus stop outside the door. Lift to help accessibility. Reasonably good value for money. Negatives: Reception inpolitie. Severe lack of middle management. Fire Alarm was activated during the night. No proper evacuation procedure. Obvious lack of fire training for staff. No one able to reset the technic and all elderly and special needs guests had to walk many flights of stairs. No roll call or guest checklist. I would still come again and would only cautiously recommend this hotel.
Positives: Room Comfortable. Restaurant good and plentiful with helpful asian staff. Super location with bus stop outside the door. Lift to help accessibility. Reasonably good value for money. Negatives: Reception inpolitie. Severe lack of middle management. Fire Alarm was activated during the night. No proper evacuation procedure. Obvious lack of fire training for staff. No one able to reset the technic and all elderly and special needs guests had to walk many flights of stairs. No roll call or guest checklist. I would still come again and would only cautiously recommend this hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com vistas amplas e fácil acesso a ônibus, bondes e atrações à beira-mar; muitos acham que é possível caminhar. Alguns observam que é uma caminhada mais longa até o centro de Douglas.
Avaliações dos hóspedes relacionadas
8
Jill
19 de jan. de 2023
·
A estadia foi de 2 noites
Great hotel. A little dated. Ideal location with proximity to great restaurants and transportation.
Great hotel. A little dated. Ideal location with proximity to great restaurants and transportation.
6
Melanie
23 de jul. de 2025
·
A estadia foi de 9 noites
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
This hotel has a fantastic location overlooking Douglas bay. The towels were good quality & size. Most staff were very nice, apart from the person who checked me in, who came across as moody! Rooms at the back get very hot on a sunny day and with no air con, the room fan is not enough. With the window open there is quite a bit of noise from the car park at the back and people leaving the casino late at night making sleep difficult. There were only 2 plug sockets and none near the beds, so difficult when trying to charge 2 devices, and have the fan on and hair straighteners on at the same time! The WiFi was poor so I mostly used my UK data. If booking again, I'd insist on a sea view room which are in the shade in the afternoon.
6
Jamie
3 de jun. de 2025
·
A estadia foi de 1 noite
The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating.
The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating.
8
Paul
27 de abr. de 2025
·
A estadia foi de 1 noite
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
Very clean,ideally situated,friendly and helpful staff but boy does it need a referb !!!Worn carpets etc. Aside from that i would recomend it.
6
Jon
10 de fev. de 2024
·
A estadia foi de 2 noites
Fairly cheap rates so didn’t expect too much beyond an average stay but well located and not too far from town centre and facilities. Room basic but fairly comfortable but a shame about constant noise from guests returning from the casino in the early hours so not very restful, but again should have expected that being a risk with the casino being part of the hotel complex.
Fairly cheap rates so didn’t expect too much beyond an average stay but well located and not too far from town centre and facilities. Room basic but fairly comfortable but a shame about constant noise from guests returning from the casino in the early hours so not very restful, but again should have expected that being a risk with the casino being part of the hotel complex.
8
Elizabeth
5 de dez. de 2023
·
A estadia foi de 3 noites
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
10
Kenny
3 de dez. de 2024
·
A estadia foi de 1 noite
Ideally located
Ideally located
10
Barbara
7 de jul. de 2023
·
A estadia foi de 4 noites
The property is a long walk to the town centre
The property is a long walk to the town centre
8
Sarah
21 de nov. de 2024
·
A estadia foi de 4 noites
I appreciated that this hotel was a walkable distance from a handful of things to do, like shopping and the Manx museum. I also appreciated that they had a well kept pool and on the facilities.
I appreciated that this hotel was a walkable distance from a handful of things to do, like shopping and the Manx museum. I also appreciated that they had a well kept pool and on the facilities.
8
Iris
1 de nov. de 2023
·
A estadia foi de 3 noites
The view from our room overlooking the Douglas Promenade is fantastic. Hotel is close to Electric Tram end, with easy bus service. Nice pool.
The view from our room overlooking the Douglas Promenade is fantastic. Hotel is close to Electric Tram end, with easy bus service. Nice pool.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é geralmente considerado bom e com bastante variedade, e o restaurante chinês no local é bem apreciado. Outros relatam refeições limitadas ou ruins e um serviço de café da manhã lotado e caótico.
Avaliações dos hóspedes relacionadas
4
Michelle
20 de jul. de 2025
·
A estadia foi de 1 noite
Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience
Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience
6
Lisa
26 de jun. de 2024
·
A estadia foi de 2 noites
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
Overall a decent enough room with a comfy bed. The shower was temperamental and the hospitality tray sadly had cheap coffee..please move on… The restaurant however was the let-down. I’ve had better school dinners. Not asked whether I wanted to see a wine list, cafeteria style food (obviously frozen) and I sat next to a dirty and stained partition. Check in was chaotic as one girl had to battle a queue alone…she was very good but could have done with another member of staff at peak times
10
Paul
27 de mar. de 2024
·
A estadia foi de 3 noites
The food was amazing!
The food was amazing!
8
Phillip
6 de ago. de 2024
·
A estadia foi de 4 noites
The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.
The Best Western Palace Hotel is a good choice for those wanting a holiday in Douglas, with the ability to walk to various local attractions. The hotel has excellent and friendly staff, but the service is limited. Caution: They only service your room every third full day of your stay. For a hotel claiming to be 4 Star, this is insufficient. The rooms are comfortable and clean, with plenty of space in the King Size sea view rooms. The public areas could use a refresh, and in particular the carpets are old, old-fashioned and threadbare in parts. The hotel has access to two restaurants and two bars. We didn't use the Paragon Bar, which is attached to the restaurant of the same name. This restaurant serves breakfast, lunch and dinner. We only ate breakfast there, but were happy with both the buffet and a la carte service. The second bar is Looky's, a newly refurbished bar are with comfortable seating and a reasonable range of drinks at OK prices. My one complaint about this bar is that it reserved tables for people from outside the hotel. This was disappointing, as as hotel residents one would expect to be ably to find a comfortable seat in one's own hotel bar. The second restaurant is the majestic. This is a Chinese restaurant with access from the Promenade and the hotel. The food here was authentic Chinese and very good value for money. The staff were very friendly. We ate there twice in four nights.
8
Alan
6 de jan. de 2025
·
A estadia foi de 2 noites
Food was very poor
Food was very poor
8
Patricia
27 de jun. de 2024
·
A estadia foi de 3 noites
The hotel was a great location along the prom, sea view room was excellent, lovely view. Hotel facilities were great 3 restaurants on site all reasonably priced. Would recommend and stay again. Only downside was the shower needs upgrading, presently via the taps, power shower would be great!
The hotel was a great location along the prom, sea view room was excellent, lovely view. Hotel facilities were great 3 restaurants on site all reasonably priced. Would recommend and stay again. Only downside was the shower needs upgrading, presently via the taps, power shower would be great!
8
Elizabeth
5 de dez. de 2023
·
A estadia foi de 3 noites
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
Hotel lovely position, delight to open curtains to sweeping views of Douglas Bay. Room a decent size as was bathroom but didn’t care for shower over bath, controls very primitive, difficult to get correct water temperature and shower head far too high for 5’2” ladies. Beds reasonably comfortable but pillows very hard. Dining room very pleasant friendly if not always efficient staff, breakfast very good best continental I’ve encountered for some time, cooked looked good too, tea & coffee not so good cold on 1st morning though they did bring out more that was hot. Dinners were also good, especially the fish dish from the kitchen and very good value. I will stay here again and recommend to family & friends.
8
Lloyd
19 de mai. de 2025
·
A estadia foi de 2 noites
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.
6
Gary
15 de jul. de 2024
·
A estadia foi de 1 noite
The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush. The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.
The hotel itself was dilapidated, apart from Looky’s bar and the Fitness Club, which had clearly recently been modernised to a good standard. I didn’t go in the Casino but I suspect that this was plush. The dining room for Breakfast was crowded but the food was quite good. The rooms and the corridors were very tired and basic in decor and comfort. The shower was outdated and didn’t work well. The toilet did not flush easily. The bathroom was small and lacked sufficient room for showering and ablutions.
6
M
17 de set. de 2025
·
A estadia foi de 4 noites
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
We stayed here for 4 nights while visiting family at the end of August. Check-in was efficient and the staff we met were pleasant and helpful. On arrival the room was clean although as others have commented, the carpets, furniture and fittings appear tired, dated and in need of a refresh. The cleaning policy is to change towels and clean rooms after 3 days. As we were booked for 4 nights it would have been better to have refreshed the room halfway. Breakfast is a buffet which we ate once. There was a range of fruit juices but they ran out of water. I liked that there was fresh fruit and the croissants were fresh and flaky. The cereal selection was limited to individual packets. For cold options there was sliced cheese but no cold meats or fish. The hot options were bog standard bacon, sausage, eggs etc. I was disappointed that Manx kippers, a local delicacy weren't available but perhaps there is no demand for them. I liked that there are vending machines so that you can buy water when you want The hotel's spa is its crowning glory. The pool is a decent size for casual swimmers, the jacuzzi, steamroom and women's sauna worked well and the showers and changing room were clean.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Afonso
18 de set. de 2024
·
A estadia foi de 3 noites
Instalações antigas e carpe velho. Também não tem ar condicionado, pode?
Instalações antigas e carpe velho. Também não tem ar condicionado, pode?
8
Alex
há 4 semanas
·
A estadia foi de 3 noites
Hotel location us good and sea view excellent. Facilities all work really well, Lookys and casino great value. Like other reviews, it looks worse from outside but perfectly okay inside and our room.
Hotel location us good and sea view excellent. Facilities all work really well, Lookys and casino great value. Like other reviews, it looks worse from outside but perfectly okay inside and our room.
4
Edith
há 4 semanas
·
A estadia foi de 4 noites
Stayed 4 nights and room cleaned once - the day before departure - £15.00 per clean if you wanted any more than a 3rd daily wipe down. Bin in bedroom filthy and previous tenants sanitary towels found in bedside cabinet. Carpet thick with dust. Macerator toilet not flushing and bed side light not working first night. Fixed promptly the next day by a very polite member of maintenance team which was good. Key cards for room failed to work requiring 3 trips back to reception over 4 days - (not stored near mobile phone as suggested). Had paid breakfast one day which was plentiful all be it not freshly cooked - buffet style but cooked food looked and tasted stale. Again, very helpful waitresses. Overall impression poor. Tired, dirty hotel. Some staff very helpful. Reception staff could be a little more friendly. Would not recommend and will not be back .
Stayed 4 nights and room cleaned once - the day before departure - £15.00 per clean if you wanted any more than a 3rd daily wipe down. Bin in bedroom filthy and previous tenants sanitary towels found in bedside cabinet. Carpet thick with dust. Macerator toilet not flushing and bed side light not working first night. Fixed promptly the next day by a very polite member of maintenance team which was good. Key cards for room failed to work requiring 3 trips back to reception over 4 days - (not stored near mobile phone as suggested). Had paid breakfast one day which was plentiful all be it not freshly cooked - buffet style but cooked food looked and tasted stale. Again, very helpful waitresses. Overall impression poor. Tired, dirty hotel. Some staff very helpful. Reception staff could be a little more friendly. Would not recommend and will not be back .
2
Michel
há 4 semanas
·
A estadia foi de 1 noite
ATTENTION ! Site Web complètement trompeur ! Ce n'est manisfestement pas un 4 étoiles et loin s'en faut ! ..... Les chambres sont vétustes la salle de bain aussi ; la nôtre estait équipée pour personnes âgées avec une barre de soutient à côté des toilettes et une autre tout le long de la baignoire + le rideau (bas de gamme) qui se colle à la peau résultat: la douche n'est plus un plaisir mais digne d'une séance de "gym kana ". L'entrée est si miteuse que l'on se demande si on ne s'est pas trompé d'hôtel. Les 4 étoiles ne sont PAS DU TOUT JUSTIFIEES et certainement que l'établissement n'a pas ete ré- évalué depuis 1970 ou même avant . Notre chambe donnait sur le parking juste au-dessus des compresseurs de la climatisation donc bruit toute la nuit + odeur de cuisine a partir d 6 h du matin = au secours ! Le petit déjuner est copieux mais toujours pas digne d'un VRAI 4 étoiles ( pain industriel, viennoiserie aussi ) A Fuir !!!!! Les seuls point positifs: 1- le parking 2- le parking
ATTENTION ! Site Web complètement trompeur ! Ce n'est manisfestement pas un 4 étoiles et loin s'en faut ! ..... Les chambres sont vétustes la salle de bain aussi ; la nôtre estait équipée pour personnes âgées avec une barre de soutient à côté des toilettes et une autre tout le long de la baignoire + le rideau (bas de gamme) qui se colle à la peau résultat: la douche n'est plus un plaisir mais digne d'une séance de "gym kana ". L'entrée est si miteuse que l'on se demande si on ne s'est pas trompé d'hôtel. Les 4 étoiles ne sont PAS DU TOUT JUSTIFIEES et certainement que l'établissement n'a pas ete ré- évalué depuis 1970 ou même avant . Notre chambe donnait sur le parking juste au-dessus des compresseurs de la climatisation donc bruit toute la nuit + odeur de cuisine a partir d 6 h du matin = au secours ! Le petit déjuner est copieux mais toujours pas digne d'un VRAI 4 étoiles ( pain industriel, viennoiserie aussi ) A Fuir !!!!! Les seuls point positifs: 1- le parking 2- le parking
2
Michel
há 4 semanas
·
A estadia foi de 2 noites
Un best western a oublier rapidement, 4 etoiles dont 2 mortes. Les chambres sont petites , vétustes, très mal insonorisé, et si vous avez le malheur d etre du mauvais côté de l hotel, vous avez toutes les machineries sous les fenêtres. Et l odeur des cuisine aussi. Le seul côté positif, le parking. A fuir, et préférez un autre endroit.
Un best western a oublier rapidement, 4 etoiles dont 2 mortes. Les chambres sont petites , vétustes, très mal insonorisé, et si vous avez le malheur d etre du mauvais côté de l hotel, vous avez toutes les machineries sous les fenêtres. Et l odeur des cuisine aussi. Le seul côté positif, le parking. A fuir, et préférez un autre endroit.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 00:00
Antes das 11:00
Alguma questão?
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Preços para as próximas datas
setembro 2026
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outubro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-05: NO DATA
- 2026-09-06: 122.5588279159546USD
- 2026-09-07: NO DATA
- 2026-09-08: NO DATA
- 2026-09-09: 121.35469237976073USD
- 2026-09-10: 111.10696244659424USD
- 2026-09-11: 100.99720370025635USD
- 2026-09-12: 101.13517488708496USD
- 2026-09-13: 107.06217641448974USD
- 2026-09-14: 108.31981333312989USD
- 2026-09-15: 109.16827720794677USD
- 2026-09-16: 111.23239563140869USD
- 2026-09-17: 131.00246784057617USD
- 2026-09-18: 121.35469237976073USD
- 2026-09-19: NO DATA
- 2026-09-20: 121.35469237976073USD
- 2026-09-21: 120.9481952911377USD
- 2026-09-22: 109.18683167877197USD
- 2026-09-23: 109.97002705688476USD
- 2026-09-24: 109.97002705688476USD
- 2026-09-25: 109.47737661590575USD
- 2026-09-26: 109.96135235443116USD
- 2026-09-27: 109.97002705688476USD
- 2026-09-28: 107.07002706451416USD
- 2026-09-29: 109.97002705688476USD
- 2026-09-30: 109.96135235443116USD
- 2026-10-01: 97.95540466461182USD
- 2026-10-02: 87.97002467041015USD
- 2026-10-03: 94.42580203399658USD
- 2026-10-04: 87.95282589874267USD
- 2026-10-05: 87.86054088745117USD
- 2026-10-06: 87.97002467041015USD
- 2026-10-07: 87.97002467041015USD
- 2026-10-08: 86.0879509475708USD
- 2026-10-09: 87.95282589874267USD
- 2026-10-10: 87.86054088745117USD
- 2026-10-11: 87.97002467041015USD
- 2026-10-12: 87.86054088745117USD
- 2026-10-13: 87.95282589874267USD
- 2026-10-14: 87.97002467041015USD
- 2026-10-15: 79.31014629974365USD
- 2026-10-16: 88.97002558441162USD
- 2026-10-17: 88.95162174682618USD
- 2026-10-18: 79.31014629974365USD
- 2026-10-19: 87.97002467041015USD
- 2026-10-20: 87.97002467041015USD
- 2026-10-21: 87.95282589874267USD
- 2026-10-22: 87.86054088745117USD
- 2026-10-23: 87.97002467041015USD
- 2026-10-24: 87.97002467041015USD
- 2026-10-25: 83.89691958923339USD
- 2026-10-26: 87.95282589874267USD
- 2026-10-27: 84.0432287689209USD
- 2026-10-28: 84.0432287689209USD
- 2026-10-29: 87.97002467041015USD
- 2026-10-30: 87.86054088745117USD
- 2026-10-31: 87.97002467041015USD
- 2026-11-01: 82.97002010040283USD
- 2026-11-02: 82.95880235443116USD
- 2026-11-03: 78.79052364807129USD
- 2026-11-04: 81.298USD
- 2026-11-05: 74.35561524658203USD
Contacte o alojamento com antecedência se planeia chegar após as 23:00, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Para obter mais informações sobre a Política de Privacidade da Best Western, aceda a https://www.bestwestern.pt/legal/privacy-policy.
- Tarifa de pequeno-almoço buffet: 12.95 GBP por pessoa (valor aproximado)
- Tarifa de estacionamento: 4 GBP por dia
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Wi-fi gratuito