Very clean and pleasant but more basic than I expected . Very helpful staff. Excellent location. Breakfast is quite limited and chaotic unless down early at the start, needing to ask for plates, bowls, coffee machine to be refilled etc. ; no one seemed to be overseeing things in this regard but staff were very helpful when asked for things. When we checked in we found they had gratuitously put some balloons and half a bottle of champagne in the room knowing it was my daughters birthday. That was a nice surprise. The deluxe St Germain view room was a little disappointing in that it states you can have double or twin beds. Instead we got a double bed and a chair that opened out to a bed which wasn’t great for me and my adult daughter and made the room feel tiny. It was more appropriate for a young child. The chair bed was a solid mattress base too typical of a put you up bed. The double bed mattress was also solid being a bed that folded into the wall. Neither of these things were specified. I was expecting 2 regular single beds as specified and which was why I booked that particular room for the two of us. Also the photo of that room is a high room with view over st Germain, as in the name. However our room was on the first floor ( no great view) and right by the lift so had that noise too.
Very clean and pleasant but more basic than I expected . Very helpful staff. Excellent location. Breakfast is quite limited and chaotic unless down early at the start, needing to ask for plates, bowls, coffee machine to be refilled etc. ; no one seemed to be overseeing things in this regard but staff were very helpful when asked for things. When we checked in we found they had gratuitously put some balloons and half a bottle of champagne in the room knowing it was my daughters birthday. That was a nice surprise. The deluxe St Germain view room was a little disappointing in that it states you can have double or twin beds. Instead we got a double bed and a chair that opened out to a bed which wasn’t great for me and my adult daughter and made the room feel tiny. It was more appropriate for a young child. The chair bed was a solid mattress base too typical of a put you up bed. The double bed mattress was also solid being a bed that folded into the wall. Neither of these things were specified. I was expecting 2 regular single beds as specified and which was why I booked that particular room for the two of us. Also the photo of that room is a high room with view over st Germain, as in the name. However our room was on the first floor ( no great view) and right by the lift so had that noise too.