Le Montfort Resort

Amazing location if you love nature. Very classy property made on huge land overlooking the valley. Very reasonably priced too

This was a great place to stay with a nice compound with some wonderful views. The property was well maintained and kept very nice and clean. The staff was also very professional and extremely helpful although there were a few hiccups (will share below). Overall, this was a great place and we would choose this place again. Having said here are are some things that weren’t ideal. 1. It seemed that they had mopped the floors of the rooms using some disinfectants without following up by mopping with water leaving the floors slightly sticky when we first got in. Should be easy enough to change the process. 2. We ran out of TP and had to call the front desk 3 times before we got more. It was a bit annoying at it was later in the evening and we were waiting for them to bring it before going to sleep. 3. There is no air conditioning in the rooms. There are fans, but that is not sufficient to keep the rooms cool at night. I was told later that the standard rooms which I had booked didn’t have them, but this wasn’t clearly mentioned on the listing. The price was relatively higher compared to all nearby properties and this is a basic thing that I would have expected. In spite of all this, this is a well maintained property at a great location and we would stay again.

Beautiful property with attentive staff, however missing a few marks to be considered a 5 star lodge. A room for 2 only came with 1 hand towel and no wash clothes. The shower needs a floor mat. It is dangerously slippery when wet. Slippers are provided, but no bathrobes. These touches make a huge difference. Handrails along the stairs outside leading up to the restaurant as well as inside our suite were non existent making this another dangerous area. Breakfast was acceptable but dinner most nights needs major help. With the property at the top of a windy road you are captive. The chicken was boney, fish was minimal and sauces were blah. Just our opinion but we were disappointed.

Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well.

I had the pleasure of spending eight fabulous days at the Le Montfort and what an incredible experience it has been. While there are so many facets to enjoying this place what stood out most is the very kind, loving people that work here. The attentiveness of each and every team member is astounding and the best kindness in doing what they do. I can see the passion camaraderie shared by them to being a close knit family all with a common goal to make this hotel outstanding and treat each other and the guests with gentleness and kindness. Getting to the hotel was an adventure within itself. Passing through Munnar and winding up the beautiful mountains, each turn has beauty and then arriving at this remote and secluded location. The view from the hotel of the surrounding mountains and beautiful valley below is incredible; just the way nature intended it to be. Greeted at the front entrance by India’s Most Beautiful Pageant members :) you will immediately feel the peace and kindness entering the property. The front desk made everything very smooth and I got to experience three different rooms and suites while here. A jungle view with the sounds of nature right out the front of my balcony. The south facing suite with amazing views of the valley below. You will truly be treated like royalty here and all resources are used to provide a lovely welcome. All the staff are gems from GM Arun, to manager Dinesh, Rakhi tour executive extraordinaire and EVERYONE ELSE ON THE TEAM