Name: Holiday Inn Birmingham Airport - NEC by IHG
Address: National Exhibition Centre, Birmingham, Condado de Midlands Occidentales, GB
Price range: 81 US$–409 US$ per night
Rating: 8.25

Opiniones de los huéspedes

En Holiday Inn Birmingham Airport - NEC by IHG, los huéspedes suelen destacar la amabilidad y disposición del personal, así como el cómodo acceso al aeropuerto y al NEC mediante servicio de transporte o autobús. Sin embargo, algunos mencionan el ruido de los eventos, fallos en el servicio de limpieza, aparcamiento de pago e información inconsistente sobre el servicio de transporte.

Las habitaciones son generalmente confortables y modernas, pero varias reseñas mencionan sofás cama incómodos, problemas con el control de temperatura, baños pequeños o anticuados y, ocasionalmente, ruido. El desayuno es ampliamente elogiado por su calidad y variedad, aunque el menú de la cena y el sistema de pedidos con tabletas dividen opiniones. Las familias aprecian la piscina y las áreas de ocio, pero el acceso puede ser limitado durante las clases de natación y el gimnasio puede resultar caluroso. Puede esperar una parada cómoda con un servicio amable y algunos detalles mejorables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones de ocio, especialmente la piscina, son populares e incluyen una sala de vapor y un gimnasio, además de un agradable bar/salón y un Starbucks en el lugar. Los inconvenientes incluyen horarios restringidos para la piscina durante las clases, un servicio de transporte que puede resultar confuso o limitado, y aparcamiento de pago, a veces escaso.

Reseñas de huéspedes relacionadas

10

Rebecca

3 nov 2024

·

Se alojó 1 noche

We had a fabulous stay. The best thing was the friendly staff and a delicious breakfast which was included with our stay. We also had dinner which was reasonable and very nice and I liked that we could order through a IPad if you wanted. The swimming pool was lovely too but it was a shame that it was shut so much due to swimming lessons in the morning and early evening; especially as this was when we wanted to go swimming. I also loved the late check out at noon as well. Overall a great stay. Thank you!

10

Catherine

10 oct 2025

·

Se alojó 1 noche

Amazing stay. We had the best time, and the pool was a perfect edition to our stay. The atnosphere was lovely and staff are so friendly. The best hotel.

8

Rachel

30 oct 2024

·

Se alojó 2 noches

Great stay, only complaint was swimming pool was closed for swimming lessons until 7.30pm on both nights we stayed there!

10

Leon

30 jun 2025

·

Se alojó 1 noche

All staff friendly and quick service for evening meal . Order from table tablet was great! Breakfast had wide range of choice from cold and hot buffet. Would stay again. Only issue I have is the £12 parking but I was aware of that before I booked. Pool was great and no time restriction for kids. Nice little steam room too. Would happily stay again.

8

bryony

27 jun 2025

·

Se alojó 3 noches

Easy check in. Comfortable room and friendly staff. Only let down was how warm the gym area was. Overall clean and convenient

8

Suresh K

24 may 2025

·

Se alojó 1 noche

Good location Good staff Good breakfast spread (restaurant manager: Sudha Pandey was very friendly, courteous and considerate to my family) Easy and fast check-in and check-out process Comfortable room (we took an executive suite - for a family of 2 adults and 2 kids) Convenient and spacious convention rooms Lots of parking spaces (but paid spots, not free for overnight stay) We stayed for one night, for a ‘business’ trip, i.e., to attend a convention.

10

Margaret

24 may 2024

·

Se alojó 1 noche

A lovely stay, staff were very helpful, especially Sanchez who ran the shuttle bus and was helpful getting myself around Birmingham airports broken lift.

10

Carolyn

12 mar 2023

·

Se alojó 3 noches

The hotel has been refurbished since my last stay and the renovation is lovely. Staff were friendly and attentive, Modern, comfortable rooms, dining area and the luxury of a Starbucks coffee bar on site made a very pleasant stay. The shuttle bus to the train station and NEC was great.

8

Shahneen

25 jul 2025

·

Se alojó 2 noches

Travelling from the north it was easy enough to get to. There is parking available directly outside the hotel (£12 night) but there is also parking in the NEC building around the corner. Lovely clean, welcoming entrance and welcome drinks at the reception desk. Which was nice as we usually only see this abroad. Our rooms were on the ground floor. The single standard was just that, a single standard. Clean, compact, all the usual amenities. The 4 bed suite was surprisingly gorgeous. A good layout with the partioning wall. The bathroom, towels and bedding looked very clean. The coffee machine was a nice touch which uplifted the whole experience (there is a kettle in the room for tea drinkers too) cleaning staff are super helpful and friendly. Some of the reception staff would benefit from better customer service training. The manager and duty manager on the day were brilliant. The staff in general were helpful and courteous. They would benefit from looking a little more kemp and smarter in their attire. The pool and gym were brilliant. Clean and available at most times of the day. I would book this hotel again.

8

John

27 may 2024

·

Se alojó 1 noche

Excellent hotel with good menu choices. Need to publish details of how to get from airport/BHI much better on the booking details. Had to get the public bus & didn’t really know which one & where to get off. Just say X1 to Birmingham & Cargo Terminal stop would have saved me a lot of uncertainty.

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Limpieza

Muchos huéspedes encuentran el hotel y las habitaciones limpias, con toques de atención ocasionales por parte del personal de limpieza. Sin embargo, varias reseñas mencionan deficiencias como alfombras o muebles manchados y detalles descuidados en las habitaciones y los baños.

Reseñas de huéspedes relacionadas

2

David

16 oct 2024

·

Se alojó 1 noche

Very dirty carpets throughout hotel and especially in room. Dreadful stains on sofa . Breakfast front of house was very rude

2

Qaasim

16 jul 2024

·

Se alojó 1 noche

Personally I found this experience awful paying for a room then paying extra for parking understandable if there was no parking eg if the hotel was in a city centre bit additional charge to parking is rip off My stay I was literally there for 3 hours checked in rewind Alittle and was about to shower before bed untill I got into the shower and realised there has been a left shaving blade which put me off staying so unhygienic I immediately left. Handing the keys back did let the manager aware on my way out but they offcourse as usual only good to say sorry

2

Sameer

21 feb 2023

·

1st room was dirty, rubbish on floors, hair and toenail clippings on bed 2nd room dirtier, dirty bathroom, bloodstained items 3rd room dirty, hair and toenail clippings. Asked for 1st room to be recleaned as was 8pm on a Sunday and we had kids Dinner service terrible Breakfast inedible pancakes The worst service I have ever received at a hotel Management team oblivious to the situation and no empathy Avoid

8

Louise

12 sept 2024

·

Se alojó 1 noche

We had a lovely stay and staff were very helpful and kids. However the rooms needed a little bit more attention to detail. The wall near the main door was black with dirty handprints and the mattress was so thin on the sofa bed my children were in tears as they could feel the metal bars underneath. The pool and chamging rooms were lovely and clean whixh was fab.

2

Peter

11 mar 2024

·

Se alojó 1 noche

The room was overall dirty and not well cared about! Although this seems not to be a one time issue since there was not only issues like a not very clean hand sink or still hair from the last customer in my bed. But also the corners on the floor and carpet very dusty and dirty. Also the wallpaint was used und dirty! Further more we tried the Restaurant. It took the personal 10 minutes to pickup the ready Burges from the kitchen, where they were placed below a lamp to keep them warm. The food was dry an not good in taste!

10

Sarfraz

21 abr 2024

·

Se alojó 1 noche

Clean spacious and the staff was also friendly

10

Cal

1 jun 2025

·

Se alojó 2 noches

Lovely experience from wonderful staff, very clean with a handwritten message from the cleaning staff left on the mirror in the room which was a lovely touch!

10

Helen

31 may 2023

·

Se alojó 2 noches

The cleanliness

4

Samantha

26 oct 2025

·

Se alojó 1 noche

The first room I was given 103 had stains on the bedsheets white stains, don’t even want to know where that is from. The second room I was given 226 the toilet flush was broken and the blue light in the bathroom kept flickering. Was very disappointed. The breakfast was great anlso on till 11am, and also loved the fact you have blind out curtains. The bed was comfortable enough

6

Penny

16 mar 2024

·

Se alojó 2 noches

The welcome from the front desk team was lovely and was generally the high service level we got from the staff at the hotel. We booked a suite as we hadn’t been away for a while and we’re going to an event at the NEC. Unfortunately there was nothing salubrious about the “suite”. The door itself looked like someone had tried to break in and was really poorly fixed. The furniture was very worn, fully of stains, the carpet was poorly hoovered and a lot of items in the room lighting didn’t work. They had a footer on the bed which we put on the floor as it looked like something had been spilled on it. (Being generous here if that was at home I would have burned it ) The bathroom was averagely clean with spit marks up the mirror and a shower floor and door which needed a really good scrub. I cleaned the basin down myself before using. There was one set of tea and coffee and we struggled to get more from The people doing the rooms the next day. The people tending the rooms are quite noisy so we woke both days to the noise of carts and shouting down the hall. So room and experience in room was a flat 3/10 there was no luxury in the suite. This was reflected in the hallways with carpeted areas that looked like they needed a good hoover, wipe and paint The breakfast was really nice and with the most lovely staff and super attentive a complete opposite to the room. Parking is good but chargeable.

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Habitaciones

Las habitaciones son generalmente confortables, modernas y bien equipadas. Algunos huéspedes informan de ruido, sofás cama incómodos, problemas con el control de temperatura y baños pequeños o anticuados, además de funcionalidades limitadas del smart TV.

Reseñas de huéspedes relacionadas

4

Eamonn

5 sept 2023

·

Se alojó 1 noche

The staff were very helpful and friendly, however the rooms are not very soundproof, the road noise was terrible, also there was a large dog in the room above us which barked and ran around throughout the night.

6

Sukhbeer

2 jun 2025

·

Se alojó 1 noche

We booked a room for 4 people, and were presented with a double sized sofa bed and king size bed. The sofa bed was very uncomfortable and had a think mattress which meant you could feel the centre metal bar. Also, the sofa bed was uneven.

2

qamar

12 feb 2025

·

Se alojó 1 noche

I stayed for 1 night as I was close to my place of work but my room was at the back of the hotel, so all night I could hear some sort of noise like a large boiler was rumbling outside. Also the air con wall controller kept turning off as it was on some sort of timer. The staff didn’t know how to resolve this issue

10

RICCARDO

27 jul 2025

·

Se alojó 1 noche

Comfy bedroom, everything in good working conditions. All necessary things from USB ports to TV where I could connect my Firestick. Nice bathroom, awesome shower.

4

Ian

25 ene 2024

·

Se alojó 2 noches

Paying for parking is a real annoyance. I get it, people who are not resident should pay, but fleecing another £24 out of me on top of the high priced rooms is annoying. Food is frankly crap. Very few menu choices on horrible little terminals, missing fundamental condiments like English mustard. Rooms were either freezing or too hot. The heating in the room does nothing till you set it to 25+ degrees, then starts to warm up a bit before heating it to thermonuclear before you know it. Breakfast is OK but slow. All in all a very poor showing by what is supposed to be a premier brand. The Holiday Inn express down the road is better, cleaner and more personal

8

Vikas

6 mar 2025

·

Se alojó 1 noche

It was a nice, comfortable stay for a night with family. Close to the Birmingham airport and NEC (10 mins drive). The room size was good; however, the bathroom was very small, and the shower cubicle was old. Breakfast however at the hotel was very good with plenty of options and quality of food was good

8

Jack

26 ago 2024

·

Se alojó 3 noches

The stay overall was excellent but the tv options were not great, you get a smart tv but cannot use it as a smart tv. Eg : Netflix , prime etc you only got freeview channels

2

Toni

6 sept 2023

·

Se alojó 1 noche

Stayed overnight with husband and adult daughter to be near to airport for early flight. We stayed in a suite with a double bed and sofa bed for my daughter. Whilst the double bed was very comfortable the sofa bed was extremely uncomfortable, very lumpy and she could feel the springs. The noise from the other guests was horrendous, the walls were paper thin and the other guests on our corridor, consisting of families etc we so noisy, children and adults shouting and banging, it was dreadful, none of us had a good sleep and would have had more sleep if we had stayed at home and got up the extra earlier time for our flight. Wouldn't stay here again.

4

David

4 ago 2025

·

Se alojó 1 noche

Frustrating stay - the hotel itself was very nice and the room was well equipped, modern and clean. However, it’s marketed as an ‘airport hotel’ - aka a place people book to stay when they have an early flight. We booked as we needed to be up at 2am, however, there was a very, very loud party on until after midnight. I don’t complain and I dont exaggerate, it felt like being on the Ayia Napa strip. There wasn’t any communication from the hotel about the party, if there was we would have moved to an alternative location as we got about 1.5 hours of sleep before a long day of travel.

8

Moynul

5 may 2025

·

Se alojó 2 noches

Overall a pleasant stay. My only negative was that the air condition was not working. We were moved to another room because of this and the same issue; no AC. We were given a fan which was at least a compromise

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Servicio

El servicio es un punto fuerte, con muchos destacando la amabilidad y disposición del personal en recepción, restaurante y el equipo de transporte. En momentos de mucha afluencia, algunos experimentaron registros lentos, confusiones con la factura o información inconsistente.

Reseñas de huéspedes relacionadas

10

Rebecca

3 nov 2024

·

Se alojó 1 noche

We had a fabulous stay. The best thing was the friendly staff and a delicious breakfast which was included with our stay. We also had dinner which was reasonable and very nice and I liked that we could order through a IPad if you wanted. The swimming pool was lovely too but it was a shame that it was shut so much due to swimming lessons in the morning and early evening; especially as this was when we wanted to go swimming. I also loved the late check out at noon as well. Overall a great stay. Thank you!

10

Colin

29 nov 2025

·

Se alojó 1 noche

Great location with free shuttle to airport - train station. Food excellent quality and value. Staff very courteous and friendly

10

Paresh

10 abr 2023

·

Se alojó 1 noche

overall it was a pleasant stay and the reception staff was very good and room was good as expected

10

Robert

22 ene 2025

·

Se alojó 1 noche

The staff were amazing

10

Emma

8 abr 2024

·

Se alojó 1 noche

The level of service at this hotel is 5 star. We stayed the night before a flight from the airport. We used the hotel shuttle bus to do the Jet2 twilight check-in before returning to the hotel to have family meal in the restaurant. The staff could not have done enough to make this journey as easy as possible. Everyone we spoke to in the team were incredibly pleasant and made our stay special and personal. The rooms were clean, modern and comfortable. The staff in the restaurant were so lovely and it made for a memorable and relaxed evening. We would definitely recommend this hotel when travelling from Birmingham airport. The experience was a great start to our holiday and we will return.

10

Afton

24 mar 2025

·

We had to book here last minute with the fire at Heathrow to fly out of Birmingham. They were very accommodating and so helpful. They had a ton of people book last second and even though they were very busy, they took the time to help us in a time of need. Thank you! Would definitely recommend.

6

Ian

12 nov 2024

·

Se alojó 1 noche

Parking was inadequate, I had to try 3 spaces to find one that fit my car and I was worried about my car being dented due to how small the spaces were. Checking in took ages, I assume I got caught behind a bus of people from the airport, but because of this it took an hour to check in. Topping it all off, I was awakened by a fire alarm. In all, just a lot of little issues that alone might not have been a big deal, but all together not a nice combination.

10

Kimberley

28 oct 2025

·

Se alojó 1 noche

Lovely staff members

6

Zubair

14 dic 2024

·

Se alojó 1 noche

Not a great experience. Staff not properly able to handle large groups. Disappointed re Residents Bar / food which Closed at 1.00 am without notice,and were referred to room service which was literally cold drinks and cold sandwiches from a Starbucks fridge. Duty manager was good and tried to help but his hands were tied. Some staff were very unprofessional and didn't know how to handle customers, some were arrogant and really need to brush up on their customer service skills. I came to this place a couple of years ago and it was 10 times better before with more attentive staff. Overall, we spent a substantial amount of money, but the level of service was not worth the price.

6

Chris

19 jun 2025

·

Se alojó 1 noche

I had already booked thru Expedia and paid which I had evidence of. Staff said the card was declined. Therefore, currently, I have paid twice

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Ubicación

Conveniente para el aeropuerto de Birmingham y el NEC, con enlaces de transporte en autobús y servicio de transporte. No se puede llegar a las terminales a pie, y algunos huéspedes encontraron la información o la señalización del servicio de transporte poco clara.

Reseñas de huéspedes relacionadas

10

Nokulunga

28 oct 2024

·

Se alojó 1 noche

Lovely stay, car park over additional £12 Functional hotel and quite close to the airport

8

Terry

21 sept 2024

·

Se alojó 1 noche

Attended a conference at the NEC the hotel was only a short distance away, convenient location and easy access

10

AHMED

6 may 2025

·

Se alojó 3 noches

Bit misleading to call it an airport hotel, as it is not. There is no way to walk from the hotel to the airport or to the train station. Great hotel otherwise.

10

Angelica

6 jul 2025

·

Se alojó 2 noches

Worked for a quick stay. Close to the Airport so easy to get there and back easily.

10

Sarah

28 may 2024

·

Se alojó 1 noche

Very clean, modern hotel, very convenient for the airport.

8

Vikas

6 mar 2025

·

Se alojó 1 noche

It was a nice, comfortable stay for a night with family. Close to the Birmingham airport and NEC (10 mins drive). The room size was good; however, the bathroom was very small, and the shower cubicle was old. Breakfast however at the hotel was very good with plenty of options and quality of food was good

8

Mackenzie

21 oct 2024

·

Se alojó 1 noche

Cheap, clean and nice hotel for a last minute stay close to the airport!

10

Azeezat oyinkansola

2 abr 2025

·

Se alojó 1 noche

Excellent location, proximity to bus stop and rail station and airport .great and welcoming staff. Hospitality is top notch . I would give 5 stars 😁I’m definitely visiting again .

10

Jacqueline

29 sept 2024

·

Se alojó 1 noche

We stayed before a early flight. Free shuttle made getting to the airport a pleasure. The room was clean & comfortable. The food was good. Definitely stay here again.

8

John

27 may 2024

·

Se alojó 1 noche

Excellent hotel with good menu choices. Need to publish details of how to get from airport/BHI much better on the booking details. Had to get the public bus & didn’t really know which one & where to get off. Just say X1 to Birmingham & Cargo Terminal stop would have saved me a lot of uncertainty.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios frecuentes por su calidad y variedad. La cena y el sistema de pedidos con tableta reciben comentarios mixtos, mientras que el servicio de habitaciones es generalmente rápido y la calidad de la comida es buena para muchos.

Reseñas de huéspedes relacionadas

10

Colin

29 nov 2025

·

Se alojó 1 noche

Great location with free shuttle to airport - train station. Food excellent quality and value. Staff very courteous and friendly

8

James

2 feb 2025

·

Se alojó 1 noche

Overnight crew stay for airport. Hotel as you would expect at this price level and company. Breakfast was good selection,quality and tasty but dinner was little disappointing menu wise and the ordering system was odd. Felt a bit canteen/cafe like instead of hotel restaurant.

10

Leon

30 jun 2025

·

Se alojó 1 noche

All staff friendly and quick service for evening meal . Order from table tablet was great! Breakfast had wide range of choice from cold and hot buffet. Would stay again. Only issue I have is the £12 parking but I was aware of that before I booked. Pool was great and no time restriction for kids. Nice little steam room too. Would happily stay again.

10

Natalie

14 abr 2024

·

Se alojó 1 noche

We had a really great stay. All the staff within the hotel were so friendly and nothing was too much trouble. The room was comfortable and the pool area was very clean with a nice temperature. We enjoyed a nice evening meal in the restaurant which had a varied menu as did the childrens menu which gave a choice of 2 or 3 courses and these came free with a paying adult which was an added bonus. The buffet breakfast also offered a good range of hot and cold food. My 2 boys were sad to leave and have asked when we can visit again. Thank you

10

Neil

4 nov 2024

·

Se alojó 1 noche

Just stayed for 1 night, but arrived early morning, managed to get early check in for an additional fee, we had an executive room, so had sitting area and king bed, we used room service for food which was fast, food was hot and tastey, staff were friendly and approachable, breakfast was lovely good variety of hot and cold items and chefs constantly refilling,

10

C

15 abr 2024

·

Se alojó 1 noche

The hotel was excellent, with some of the best service I have see for some time. The rooms were well appointed, clean, warm with a great shower. Dinner and breakfast were both good.

8

Gary

19 may 2025

·

Se alojó 1 noche

The on table ordering of food and drinks, via a tablet, is very impersonal and very much lacking the human element. Disappointed. Food and human delivery was good. Parking was lucky as most spaces already taken but a car moved just as I arrived.

10

Phil

31 ene 2025

·

Se alojó 1 noche

Great place, wonderful room & a really nice breakfast

8

Leon

8 dic 2024

·

Se alojó 1 noche

Warm feeling as soon as we walked in. Room was immaculate Only the breakfast was very disappointing Paid for breakfast but being on early flight only continental was available, and food wasn't worth the money .

10

Glen

31 ene 2023

·

Se alojó 1 noche

From arrival to departure everything was professionally handled. The best Holiday Inn we've stayed in outside the USA. The breakfast was superb. Mo and his friendly team were so nice. A pleasant stay. We will be back. Thank You.

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Mes	Precio medio
enero	105 US$
febrero	126 US$
marzo	181 US$
abril	134 US$
mayo	133 US$
junio	142 US$
julio	103 US$
agosto	97 US$
septiembre	182 US$
octubre	140 US$
noviembre	134 US$
diciembre	82 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $127	20 $168	21 $144	22 $98	23 $95	24 $85
25 $81	26 $95	27 $179	28 $141	29 $136	30 $152	31 $173

DO	LU	MA	MI	JU	VI	SA
1 $81	2 $99	3 $340	4 $344	5 $157	6 $145	7 $112
8 $85	9 $92	10 $137	11 $159	12 $199	13 $291	14 $409
15 $84	16 $114	17 $225	18 $252	19 $104	20 $176	21 $190
22 $85	23 $130	24 $228	25 $293	26 $175	27 $171	28 $213
29 $100	30 $115

Holiday Inn Birmingham Airport - NEC by IHG

Precios para Holiday Inn Birmingham Airport - NEC by IHG

Precios medios mensuales

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Ubicación

Opciones de habitación

Habitación Premium, 1 cama de matrimonio con sofá cama

Habitación estándar, 1 cama doble con sofá cama

Habitación estándar, 1 cama doble

Suite, 1 habitación, cocina básica (1 Bedroom with Sofa Bed)

Habitación Premium, 1 cama doble, accesible para personas con discapacidad

Habitación Premium

Habitación Premium, 1 cama de matrimonio grande

Habitación estándar, 2 camas individuales

Habitación estándar

Suite, 1 habitación, cocina básica (Airport View)

Habitación Premium, 2 camas individuales

Habitación estándar, 1 cama doble, accesible para personas con discapacidad

Reseñas de los huéspedes sobre Holiday Inn Birmingham Airport - NEC by IHG

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