Ficus Sunset Suites

Sehr freundliches Personal! Herrliche Aussicht.

Flexibel, hilfbereit, einfaches Frühstück, grosse Zimmer sehr sauber, zentrale Lage

My family of 4 spent 2 nights at the Ficus Hotel / Sunset suites. The property of the hotel is absolutely gorgeous. It is exceptionally well cared for. The staff were friendly and helpful. We were greeted immediately with drinks provided to all 4 of us. While we checked in our bags were brought to our room. The rooms were exceptionally clean and spacious. The breakfast was excellent with a diverse selection. We explored all the of the trails within the region seeing diverse wildlife, including a coati and an a mother and baby agouti. The location was great, close to the shopping and food which included a walk through the trails. We would definitely stay here again and recommended.

We paid for a garden view, but what we actually got was a view of a 8 feet high bush which was so close to our window that it blocked out most light and any view. The staff weren’t keen to resolve this as apparently that was ‘the garden’. The manager was conveniently in holiday and no one was left with the authority to resolve the problem. They finally offered to change our room in the last night of our stay, but so late in the day that if we had taken up the offer, we would have missed the trip we had booked. Hobsons choice. Really not what I expect for £300 per night. I wouldn’t book here again.

Friendly helpful staff. Clean and up to date amenities.