Rodeway Inn Washington PA

When driving onto property immediately notice that outside pool was under some type of construction - looked like it wasn't maintained for years. All access was shutdown to the pool. After checking in and going to room, found room very unclean. Bed sheets had burn marks, and bathroom looked like it belongs in an outhouse. This was false advertising as I had booked a non-smoking room, and obviously was assigned a smoking room. I went back to front office, and wanted to cancel my check-in as we could not stay in this dirty place. The clerk stated that Expedia would not let me cancel. Even so, my family would not stay here, and so we left the property. I left am filing a grievance on this and since I had travel protection on this I am putting in a filing to get my money back.

They had no record of my reservation even after showing my receipt and confirmation. They charged me again, the price i had a receipt for, which gave me a place to sleep. But i need to check if i was charged twice. Broken tv, broken shower, broken hair dryer.

Outside door did not seal. Inside lights did not work. Non smoking room had bedspread with burn holes in it. Baseboard molding falling off.

Very cosy small and isolated hotel. Lovely and comfortable room. Bed was OK - not perfect, but good enough. Especially for the price paid. But! Two towels only - both not very clean indeed. Shower curtain old and dirty. One of the bed-side lights and light next to the door did not work. Broken cloth stand. Staff very polite, kind and friendly.

Very disappointing to say the least… Was looking forward to a clean, comfortable place to stay . Walked into room with dirty sheets, towels and leftover food on floor from previous guests.. Pool was closed and website says otherwise.. Just really disgusting and would never stay again.. Just white trash..

Room is very dated. Bathroom is dirty, door does not have safety locks. Tv remotes need batteries and no staff in lobby.

The place was horrible and it wasn’t very clean and the tv did not work and the boxspring mattress was filthy. I will never stay at that hotel again very disappointed in that motel.

Came for the nice pool that was advertised I have attached a picture. The place is a disgrace. The water just trickles out of the faucet the room is very odiferous with lots of shady people around all night. The latch on the door was broke to have a second lock the drapes, barely covered the window. The nice thing was the very nice young lady that checked me into the place, she was lovely, Please spend a little bit more money and stay somewhere safe and somewhere where there’s a pool if it’s advertised having a pool, it disappointed the family, but we had already paid through Hotels.com. We did leave early just didn’t feel safe.

The sheets smelled, and there was no toilet paper. I had to get some from Front Desk. The phone and hairdryer didn’t work.

I was displaced with my dog. We stayed for 4 nights and while there she had to be put down. They were very welcoming with her and then so kind when she passed away. The room was clean and safe and the staff was very attentive. The only issues were the wi-fi was very slow and hard to log on and the pool is closed.

There was a brown stain on the walls, sheets were dirty and had old food and bugs in them, peeling paint and an odd mildewy smell. Just sleep in your car.

The room was very dirty, grocery sac on the smoke detector, walls covered in dog foot prints, room had odor, fruit flys infested the room, no remote to the tv, floors seemed dirty with filmy residue, mattresses were very thin and hard, pillows were very hard, window covered in dog nose prints and dried slobber.

It was dirty and found a dead mouse in the garbage can

Filthy! Our shoes stuck to the floor when we walked in! Cigarette burn holes in sheets! Dirty walls and shower. Couldn't even stay because it was so nasty!

This motel is a dump! Blood on the tub, pubic hair all over the inside of the bathtub. The fridge was dirty. There were stains on the sheets and only one pillow for two beds. We were desperate for a room because our original hotel was overbooked and we were already in Pittsburgh and had to find something last minute. If not for that we would of left. If you’re looking for a hotel to pay by the hour and have a hook up. This would be it. Sleazy nasty place.

Checked into our room and checked the bedding. The mattress was stained terribly! Also had a pile if dead bugs in the corner of the room. Ended up not staying.

There was feces in the toilet and it wouldn't flush and the room was disgusting. I asked for a refund and they said I had to contact expedia and when I did they refused to refund my money even though I ended up having to go find another hotel room.

I didn't enjoy any of my stay. My room was filthy floor felt like grease all over it turned my socks black sink was dirty the walls all had something splattered or thrown on them nobody looks like they clean at all and fridge leaked and so did the sink there was poop on the outside of my toilet it was just very dissatisfying the staff was rude when we tried to explain then they said that they will fight my complaint so I won't give my money back

Worste hotel room i have ever seen. There was cockroachs, cigarette burns on the bed, stains on the bed and walls, cigarette ash on the table, the towel was damp and the floor was sticky. I left and didnt stay the night and was told i couldnt get a refund. Im not convinced they even changed the sheets or towels from the last guest.

The rooms were dirty. I had to wipe down one wall because their was dead bugs and other things on the wall. The floors were filthy couldn't let my grandbabies on the floor at all or their knees and feet were black. The shower barely worked in the one room and in the sink in the morning there was little worm thing and gnats everywhere

Rooms are remodeled recently and look good the staff was extremely polite courteous and willing to stay late till I got there. The next morning I was not rushed out being that there was no need for me. Well worth it in the rating needs to be increased. Keep up the good work Darmish and Sam

Room was dirty and bed was Noisy.

It’s nice and quiet. The room just needs to be a little bit more cleaner for the price.

Very cosy small and isolated hotel. Lovely and comfortable room. Bed was OK - not perfect, but good enough. Especially for the price paid. But! Two towels only - both not very clean indeed. Shower curtain old and dirty. One of the bed-side lights and light next to the door did not work. Broken cloth stand. Staff very polite, kind and friendly.

We found the room to be spacious and comfortable; actually, a bit nicer than what we'd expected for the price. What I did not expect was that they required a $50 Incidental deposit on all reservations. their listing says "Credit card, debit card, or cash deposit required for incidental charges" I assumed that this would be added to the card at checkout, but it was a separate transaction. I paid cash and had no problems getting it back upon checkout, but perhaps the listing should be more specific. Whatever you do, don't smoke in a non-smoking room...

The staff was very nice and accommodating nice and quite at night all together its a hidden gem stay get away relax and enjoy some time to yourself

Nicely modernized. Should have vacuumed and mopped the laminate floor. Otherwise excellent in all ways.

The bed was comfortable. But our room smelled like pot, everything was dirty, and the facilities and rooms are in desperate need of an upgrade.

I was assigned two rooms. The first room was okay. Adequate enough for an overnight stay. The second room smelled heavily of cigarette smoke. There were burn holes in the covers and some black stains on the sheets. There were no towels in the second room. The facility was understaffed during check in so there was a 10 minute waiting to be checked in and another 10 minute wait in the lobby to get towels.

I was displaced with my dog. We stayed for 4 nights and while there she had to be put down. They were very welcoming with her and then so kind when she passed away. The room was clean and safe and the staff was very attentive. The only issues were the wi-fi was very slow and hard to log on and the pool is closed.

They were very friendly and professional.

this is such a ghetto hotel! he told me non smoking rooms require $50 deposit... i didn't have $50 and it wasn't mentioned on expedia or their website! he told me non deposit rooms are smoking rooms.... then showed me how the rooms are all full... literally. he opened some of the doors even to double check people were still there... ruined my plans. terrible

As always, the staff here is awesome. The price is unbeatable and the gentleman who runs it is the best!

The staff is pretty friendly. The rooms are a bit dirty but its a cheap motel thats hidden. I'd stay again.

At peak check in time (3:00pm) no one was at the front desk, called a cell phone and after 25 minutes a manager arrived to check in. When I rejected the 1st room I was shown, I again had to call and wait 25 minutes for a manager. Rooms literally looked like detention cells or military barracks. Army green blanket with hole in it, tucked in around mattress with Box springs showing. Smelled like smoke. My "king bed" was a queen room with one of the beds taken out and a queen left in the furthest spot from door "white" wall cracked and dirty where other bed had been. Cigarette burns on floor. No built in for clothes. Its possible that room was in process of renovation but the manager did not mention this. When I rejected the 2nd room he offered me a deluxe handicapped room that looked essentially the same but did have a night stand on either side of the bed. Sign posted at front desk greets you with "No refunds once checked in", and "address any issues with the room condition with in 15 minutes of check in" . I did not feel safe enough to stay in room, but rather than wait another 30 minutes for the manager I left my key in my room and went to another hotel. The pictures on the website look nothing like the office or the rooms and should be changed. The only thing that looked like the website was the outdoor pool area which did look nice. Otherwise it looked as if the rooms would be rented by the hour.

Great place to stay worker at the front desk is awsome

The front desk was rude.

The staff was very nice and accommodating nice and quite at night all together its a hidden gem stay get away relax and enjoy some time to yourself

I was assigned two rooms. The first room was okay. Adequate enough for an overnight stay. The second room smelled heavily of cigarette smoke. There were burn holes in the covers and some black stains on the sheets. There were no towels in the second room. The facility was understaffed during check in so there was a 10 minute waiting to be checked in and another 10 minute wait in the lobby to get towels.

Booked a non-smoking room 2 weeks in advance, turned up at to a smoking room that still had ash in the ash tray. The room was filthy, there was a cigarette in the shower. Called the front desk and sat in my car while they cleaned it, because they had no other rooms available. This was a busy festival weekend and there were no other hotels available for a 20 mile radius, and this was at 11.30pm. When I called the manager he was verbally abusive and told me 'This is a you problem and if you didn't like the room you could have left' and hung up on me. Called the umbrella company to arrange a refund, when they contacted the hotel he lied to them and told them it was a non smoking room that had been cleaned (see attached photos of ash tray and cigarette - the entire room stank of smoke).

The hotel was not the hotel pictured on expedia. The dirtiest room I've ever stayed in. No refund once checked in. Lights didn't work, one of the door knobs fell off, room key kept deactivating. Smelled like smoke, a lot of non desirables staying there. Just a crackhead motel.

Cigarette burn holes in sheets. Dingy yellow pillow cases in room. Dirty bathroom and toilet. Obvious that others are living in some of the rooms. Walking around all hours of the night. Did not feel safe.

To start off the door look like somebody had kicked it in and the lock was tampered with. The smell of the room smelled like cigarettes had been burning for days. The floor was visibly dirty. There was stains in the tub. The remote to the TV had dirt all around it and crumbs to the point the buttons were extremely stiff. There were flies and nets flying around. This property need to be inspected by the state department of health. Also, the safety of the property were a concern there were 2 men walking around the property constantly looking like they were preying on some one . You can see junkies walking from the back of the property being the my room was in the front closer to the welcome desk.

It’s nice and quiet. The room just needs to be a little bit more cleaner for the price.

The staff is pretty friendly. The rooms are a bit dirty but its a cheap motel thats hidden. I'd stay again.

Very cosy small and isolated hotel. Lovely and comfortable room. Bed was OK - not perfect, but good enough. Especially for the price paid. But! Two towels only - both not very clean indeed. Shower curtain old and dirty. One of the bed-side lights and light next to the door did not work. Broken cloth stand. Staff very polite, kind and friendly.

The staff was very nice and accommodating nice and quite at night all together its a hidden gem stay get away relax and enjoy some time to yourself

Came for the nice pool that was advertised I have attached a picture. The place is a disgrace. The water just trickles out of the faucet the room is very odiferous with lots of shady people around all night. The latch on the door was broke to have a second lock the drapes, barely covered the window. The nice thing was the very nice young lady that checked me into the place, she was lovely, Please spend a little bit more money and stay somewhere safe and somewhere where there’s a pool if it’s advertised having a pool, it disappointed the family, but we had already paid through Hotels.com. We did leave early just didn’t feel safe.

I did not feel safe here.

I was displaced with my dog. We stayed for 4 nights and while there she had to be put down. They were very welcoming with her and then so kind when she passed away. The room was clean and safe and the staff was very attentive. The only issues were the wi-fi was very slow and hard to log on and the pool is closed.

the room was absolutely disgusting, floor tiles missing, shower old and dirty, we got there late so we made do, got a few hours sleep on our own bedding and got the hell out of that dump. every hotel we stayed in on our trip that was indian owned was very displeasing, advertising "continental breakfast" that doesn't exsist. always read the reveiws, with these foreigners running these places you never know what you're walking into