Courtyard by Marriott Albany Airport

Check in was a breeze and my room was clean and quiet.The shuttle service was prompt with flexible times 24/7.

Booking was easy. Arrival was smooth, even on a busy, rainy, local college graduation (Rensselaer Polytechnic Institute) weekend . The new front desk manager had to untangle our multiple source reservation & handled it well, making us feel rightfully not responsible for the mix up. Appreciated her & her colleague’s kindness. Rooms comfortable, but neighbors children were a bit loud coming into their room, though they settled down quickly. I would just be concerned if guests need to be sure they have a quiet room, it may be best to ask for one specifically. Weight room was juts right, staff always kind and friendly, easy location for RPI visits (14 minute drive), Trader Joe’s (5 minute drive), Albany Amtrak pick up close by, & Albany airport shuttle (6 minute drive, & only $80.) to JFK. We’d stay again.

Public areas like the lobby were clean. Friendly staff. I had to request that My room be dusted and vacuumed Shuttle wasn’t available to get a ride to the airport even though I called to schedule it the night before!!!!

Got in 2 am after bad travel day very welcoming. Also airport shuttle service excellent.

I purposely rented this hotel for the night because when I called them and asked about a shuttle to the airport she told me just to reserve when I check in. However they failed to mention it’s very limited. So I had to spend an extra 75 dollar for a Uber bc it was early morning and we are a young family Of 4. They should have let us know that we most likely wouldn’t get a shuttle.

Check in was super fast and staff was friendly. There's a lot of parking but it always seems full! Room was so nice and big. Sink did have a hair and eye lash in it but the rest of the room was super clean so I overlooked that part. There is a bar that serves food but we didn't use it. The indoor pool is what you'd expect, normal for a hotel pool.

Great hotel. Clean. Really friendly, helpful staff. Many areas in the lobby to sit and hang out. A few outdoor spaces to chill. Room was comfortable and CLEAN! Would definitely stay here again!

Nice hotel. Very friendly. Had a 5 am flight. Shuttle sevice available 24/7. At airpirt by 3:30. Not all in Albany offer 24/7 shuttle service. Very clean and comfortable.

I loved this hotel. It is easy to access from the highway. And it’s only about a short ride to the city of Albany. The bar/restaurant downstairs, I really loved. The menu the food was perfect. I didn’t have to travel far out of the hotel to eat if I didn’t want to. There’s a large fire pit in the back of the building that has a nice view of the sunset. I would definitely stay here in the area to me was five stars. My room with the king size bed, and the large window.

This was my 1st time staying at Courtyard by Marriott on Wolf Rd in Colonie. It was a great experience! Super, super clean!! Everyone was very friendly. Bar and restaurant area was very nice. Food was really good. Very nice atmosphere. Room was very relaxing and quiet at night. Would definitely stay again. Thanks so much!!!

Overall, excellent property. Good linens and nice and bright. Only item of concern is common area cleanliness. Elevators had dirty floors with trash on the floor and greasy handprints all over walls. Hallways on the 5th floor where my room was needed a good vacuum. Front desk service was amazing. Super friendly and organized staff.

Exceptionally clean hotel!!!!! Modern and impeccable. I hate having to stay at hotels and when I walked into this hotel I was so relieved and then the room was perfect. I would 100% stay here again if in the area

There was lipstick in the comforter room was otherwise in good condition

Check in was super fast and staff was friendly. There's a lot of parking but it always seems full! Room was so nice and big. Sink did have a hair and eye lash in it but the rest of the room was super clean so I overlooked that part. There is a bar that serves food but we didn't use it. The indoor pool is what you'd expect, normal for a hotel pool.

Stayed 4 nights and the room was only serviced once. Front desk staff was cold and unfriendly.

I booked a room with two beds, was given a one bed hotel room. I was told that the app oversold and it was not their problem. No further steps were made - no comping breakfast, drinks, items from the market. The check in process was very underwhelming considering I was not given the room that I booked. Staff member was not empathetic or willing to help. Went back later that night to ask about something being comped - was given $20 breakfast vouchers, to the complimentary breakfast… The bathroom was dirty and the room smelled like urine upon entering.

We did not have maid service after our first night there - on a three night stay, had it the second day. But no one told us upon checking in. Poor. No bar service on the holiday weekend. Very poor. We decided not to stay there anymore when we visit Albany.

As soon as you walk in the doors the hotel itself smells horribly like there mopping the floors with an old dirty musty mop. The smells lingers throughout the down stairs fill lobby. Also 1 out of 2 of our rooms had a very strong pet smell in there as soon as you opened the door. Smell very strong like cat or dog urine. I was disappointed in the string odor. Pet urine snell is hard to get rid of an not one should be given a room in that state.

The hotel looked as if it was recently renovated. We relaxed in the outdoor lounge and exercised in the gym. The beds were comfortable and the shower gel and makeup remover packs were an added plus. I was very disappointed to find multiple strands of hair in the shower as well as hair embedded in one of the bath towels. In addition, the sofa cushions in the outside lounge needed to be washed or refreshed. I left a note regarding the hair for housekeeping and I informed the front desk where the attendant offered my husband and I a complimentary snack.

Great location, great staff, super clean, very comfortable beds…highly recommend

It was a nice location. Mostly clean… despite finding some food around the bed. One mattress had a significant depression in the mattress but the other queen was perfect. The bathroom was very nice, staff friendly and accommodating.

Only issue was no door on the shower and rowdy teens. Water all over the bathroom. Awesome staff, clean facilities and great location.

Nice hotel in a nice area. Rooms were clean and well kept and we had a king bed which was a lot more comfortable than we expected. The air conditioner worked extremely well and great price

Very comfortable accommodations and quiet room. Fast access to elevators.

Check in was super fast and staff was friendly. There's a lot of parking but it always seems full! Room was so nice and big. Sink did have a hair and eye lash in it but the rest of the room was super clean so I overlooked that part. There is a bar that serves food but we didn't use it. The indoor pool is what you'd expect, normal for a hotel pool.

Very Quiet for a busy hotel. Loved the pillows. Clean hotel and convient to all the dinning options.

Rooms are very nice and modern. Bed was not very comfortable. Overall a convenient location.

The Mountain View and over all cleanness of the property and room

Room temperature is 88 degree and couldn’t sleep

Overall verh clean, seemingly new and chic hotel for a great price. Beds were comfortable. The only thing was the Ac unit made really loud annoying revving noises all night which kept waking me up.

Convenient location, well-maintained, very friendly staff

The staff was extremely busy as it was graduation weekend but they never lost their smiles. Friendly and very accommodating

Seemed to be a nice enough property...however when I requested extra hand towels and wash clothes from the cleaning service, I was told "No"...had to call front desk

Stayed there many times but this time was not impressed. Had to wait for at least 15 minutes to begin checking in. No hot water this time early in morning. Just not what you expect for the price in Albany.

Great management staff. Super friendly at check in. Remembered us at checkout. Felt like high end hospitality one would receive at a luxury resort.

I booked a room with two beds, was given a one bed hotel room. I was told that the app oversold and it was not their problem. No further steps were made - no comping breakfast, drinks, items from the market. The check in process was very underwhelming considering I was not given the room that I booked. Staff member was not empathetic or willing to help. Went back later that night to ask about something being comped - was given $20 breakfast vouchers, to the complimentary breakfast… The bathroom was dirty and the room smelled like urine upon entering.

Accidently left my suit in the closet. Biannca found my clothes and kept them for me till i was back in town a few days later.

The staff was excellent!!!

The property was very nice and newer. The lobby staff was not friendly at all. Was not a welcoming experience

Be careful reserving a room with this hotel as they gave away our room type before we arrived. We requested a king size bed, the reservation had already been paid & when we arrived, Joann (a real pleasure) informed us that our reservation had been changed to 2 queen beds. She tried to tell us that we changed the room type, but after informing her that we would not have selected the hotel if it did not have the king bed, she dug further into the issue. She finally admitted that the assistant general manger, Karen, changed the reservation without anyone informing us prior to arriving. We called back the hotel about 6 days later after returning from vacation (all other hotels which we stayed were wonderful), and spoke with the front office operations manager named Davey. Davey repeatedly indicated that his hotel could do nothing to remedy the previous situation and/or appease a dissatisfied customer. He deflected routinely throughout the call and informed me that because the reservation was made with Expedia, any resolution to the matter would have to come from Expedia. I subsequently called Expedia & they quickly gave me a $25 coupon for future reservations (great customer service from them).Expedia informed me that the hotel and Davey were erroneous in their claim that any refund would need to come from Expedia and that the hotel has the ultimate authority to issue a refund. They even called Davey at the hotel and once again he refused to remedy the situation.

Nice property with convenient location to airport.

We stayed at this hotel transiting the Albany airport to/from the Adirondacks. The hotel is very convenient to the airport with many dining options around. The dining options aren’t really walkable but are a very short drive away. The property seems relatively new. Room was very clean and the property was well kept. Would stay here again.

Very close to the airport and many restaurants on Wolf Road.

It was a dark rainy night, and heavy traffic. I wish there was much better lightning at the entrance sign. Without GPS I would’ve driven right past it. But the hotel itself was lovely. The lobby was very nice. Everything was very clean. My room was comfortable and very pretty. It had some soft curved lines in the furniture and the desk. The wall over the bed Had a very pretty sort of mural. Also,the refrigerator and microwave were elevated so you didn’t have to almost stand on your head to see into the refrigerator. I just felt very comfortable there and look forward to staying there again.

So close to the airport that our EARLY morning flight was a breeze.

It's location

The hotel was convenient off the highway and right next to a Starbucks for making a stop on the way to the relative's home for the day.

Easy access off NYThruway and to/from airport. Enjoyed my stay and would return.

Location was okay. The only eatery and convenience store within close walking distance was a Starbucks.

This location is a combined Courtyard and Residence Inn, which was a bit confusing. Entry to the parking lot from Wolfe Road was not clearly marked. Staff were courteous and helpful and the facility was lovely. Weather prevented us from enjoying the fire pit. Very convenient to the airport and to shopping & restaurants at Colonie Center

Only their overnight friendly staff breakfast could use some improvement not a big selection and small portions but ok. Starbucks good but small portions for coffee

Great room - spacious and very comfortable. Excellent bar and very good service. Super close the airport (5 min) and easy access for many dining options.

They should offer free coffee instead of charging you , they are first class then they ruin it by soaking you got a cup of coffee !

Staff was accommodating and kind. The only thing we didn’t like was not being able to get fresh brewed coffee until after 7am.

Staff was snippy Restsurant was closed

Service and response were top notch. Food offered in the bar/restaurant was delicious.

Clean rooms and hotel was very nice, we ate at the hotel restaurant and had their chicken sandwich it wasn’t that great. Staff was friendly Stayed 1 night for our flight out of Albany the next day.

This was my 1st time staying at Courtyard by Marriott on Wolf Rd in Colonie. It was a great experience! Super, super clean!! Everyone was very friendly. Bar and restaurant area was very nice. Food was really good. Very nice atmosphere. Room was very relaxing and quiet at night. Would definitely stay again. Thanks so much!!!

My only compliant is there is no self serve coffee in the mornings, only for purchase.

Great facility—but keep the bar open for weary travelers!!!!!