Name: Courtyard by Marriott Knoxville Downtown
Address: 210 West Church Avenue, Knoxville, Condado de Knox, US
Price range: 135 US$–1051 US$ per night
Rating: 9.2

Opiniones de los huéspedes

Según estas opiniones, Residence Inn by Marriott Knoxville Downtown es elogiado por sus habitaciones limpias y modernas, su personal amable y su ubicación céntrica y accesible a pie, cerca de teatros y Market Square, además de un aparcamiento en el lugar que, aunque conveniente, conlleva un cargo adicional por noche.

Las habitaciones son espaciosas y cómodas, con un diseño moderno y cocinas pequeñas, aunque algunos huéspedes mencionan ruido de la carretera o del aparcamiento, y una puerta de ducha semitransparente que puede dejar el suelo del baño mojado. El servicio se describe con frecuencia como amable y eficiente, pero las opiniones también señalan una limpieza limitada durante estancias más prolongadas, errores ocasionales en la facturación o con las llaves, y experiencias variadas con el desayuno y el bistró. Puede esperar una base céntrica y cómoda, con aparcamiento de pago y algunos posibles inconvenientes.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El aparcamiento en el garaje del hotel es conveniente, pero conlleva un cargo adicional que varios huéspedes consideraron elevado. El gimnasio y el bistró/bar del vestíbulo son apreciados, y se menciona una terraza en la azotea; algunos comentarios señalan rondas de seguridad y ocasionales problemas de acceso.

Reseñas de huéspedes relacionadas

10

John

14 jul 2024

·

Se alojó 2 noches

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

goPure

10 ago 2024

·

Se alojó 2 noches

Great location. Great breakfast options. Great gym.

10

Starr

9 feb 2024

·

Se alojó 1 noche

Very clean, very nice staff, and appreciate that they had security making regular rounds. Would highly recommend and would definitely stay again.

10

David

7 dic 2024

·

Se alojó 1 noche

Bed and shower were both excellent. Overall facility was in good condition. Elevator straight to parking garage was a win.

10

Tom

27 oct 2023

·

Se alojó 2 noches

We enjoyed our stay here as much as any of the many other hotels and rentals we have used in downtown Knoxville. It was very close to both of our event venues as well as numerous food and drink choices. Caveat: The convenience of location and on site parking should be balanced with the parking cost. $55 with tax for 2 nights is high compared with other facilities that are also good locations to downtown. Staff are personable and efficient.

10

Geonseok

29 jun 2024

·

Se alojó 1 noche

Great location near downtown, covered parking.

10

Rob

25 feb 2025

·

Se alojó 2 noches

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Daniela

30 dic 2023

·

Se alojó 1 noche

Beautiful view of downtown Knoxville; cute, clean, comfortable room... Didn't like having to pay $23 for parking (in a garage under the hotel) and not being informed of that ahead of time

10

Marvin

24 jul 2023

·

Se alojó 1 noche

Expensive parking

10

Brandon

20 ene 2025

·

Se alojó 1 noche

Friendly and very helpful staff. Convenient parking and clean rooms.

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Limpieza

La limpieza es ampliamente elogiada, y muchos destacan lo limpias que están las habitaciones y el buen estado de las zonas comunes. Algunas opiniones mencionan detalles descuidados como manchas, moho, polvo u olores ocasionales.

Reseñas de huéspedes relacionadas

2

Amelia

17 jun 2024

·

Se alojó 2 noches

Awful smell!

2

Kimberly

28 abr 2024

·

Se alojó 2 noches

Got to the hotel they did not have a room, even though we booked a month in advance. The front desk staff, especially Kimberly were rude and not helpful. The rooms were dusty, the toilet ran, The shower was horrible I expected more from a Marriot and was Totally disappointed.

10

Robert

16 sept 2024

·

Se alojó 1 noche

This was one of the most clean well kept places we have ever stayed at

10

Avery

17 dic 2024

·

Se alojó 2 noches

Overall wonderful job on cleanliness, me and my boyfriend took a 2 day trip for thanksgiving and they were so on top of everything and attentive to any needs. Also guided us through everything throughly at check in :) !

10

Stefanie

7 sept 2024

·

Se alojó 1 noche

Super clean hotel. The bed was unbelievably comfortable! I slept great!

10

Michael

19 may 2025

·

Se alojó 1 noche

Great stay. Property was very modern and clean. Front desk staff was friendly and check in was quick. Room was very clean and bed was comfortable. Can’t ask for more than that.

10

Kelli

3 mar 2024

·

Se alojó 1 noche

Everything was extremely clean, staff was super clean, staff was helpful and friendly.

8

Jean

10 sept 2024

·

Se alojó 7 noches

Great check-in staff but below par cleaning staff. Housekeeper on my floor spent her entire shift talking on the phone, and the quality of her work was mediocre at best. There were spots on the walls that I washed off easily. Mold in the shower under a shelf. A catsup stain on the rug. Furnishing and space are terrific. Breakfast just ok.

10

Jill

26 may 2024

·

Se alojó 1 noche

Very clean. Friendly staff

10

Charles J

3 nov 2023

·

Se alojó 2 noches

Extremely clean and convenient location.

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Habitaciones

Las habitaciones son espaciosas, modernas y cómodas, y muchos agradecen la cocina completa y el ambiente tranquilo. Algunos huéspedes informaron de ruido de la carretera o del aparcamiento, puertas de ducha incómodas que salpican agua, algún problema de mantenimiento ocasional, o vistas que no cumplieron sus expectativas.

Reseñas de huéspedes relacionadas

10

Michael

8 jun 2025

·

Se alojó 5 noches

The Bistro near the lobby was solid. Room was nice and quiet....no issues

8

Sharon

4 oct 2025

·

Se alojó 1 noche

Not the hotel’s fault, but I did not get much sleep due to the noise from the highway. I would suggest a room facing the city to the west and not facing the highway. I wish I would have been made aware of the lack of soundproofing. Otherwise, everything else was great and I’d stay here again.

8

Richard

7 jul 2024

·

Se alojó 2 noches

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Rob

25 feb 2025

·

Se alojó 2 noches

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Micheal

14 nov 2024

·

Se alojó 13 noches

Very comfortable, big room and good location. Stayed for 2 weeks, only charged 5 days parking

10

Kelly

29 nov 2024

·

Se alojó 1 noche

From checking in to checking out everything was a wonderful experience. Our room was gorgeous with a comfortable corner sofa that was amazing and a huge cozy bed. Everything was clean and the store shop offered anything you may have forgotten. Definitely going to be our go to. Knoxville hotel.

8

Dennis

8 dic 2023

·

Se alojó 5 noches

Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.

10

Tebbi

14 feb 2024

·

Se alojó 1 noche

We are supposed to have a river view but all we see is buildings.

8

Brandi

8 feb 2024

·

Se alojó 1 noche

Natasha at the front desk was fantastic! The road noise and people heard in the parking lot at night was a little much (if you have a room over the parking lot). Cleanliness and comfort were good other than that.

6

Tiffani

27 jul 2024

·

Se alojó 1 noche

Perfect location for downtown Knoxville shopping and dining. The showers have an issue with getting the floor very wet. Like flooded wet. I actually fell twice trying to maneuver the floor. I mentioned to the staff and they were very apologetic. No one’s fault… except maybe the building engineers 🤔. Anyway, suggested adding extra bathroom towel mats. I will for sure be staying again. That was just a small issue.

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Servicio

El personal se describe con frecuencia como amable, servicial y eficiente, con registros de entrada fluidos y un equipo atento en la recepción y el bistró. Sin embargo, varios huéspedes informaron de interacciones groseras, problemas con la facturación o las llaves, una limpieza limitada durante las estancias y horarios inconsistentes en el bar.

Reseñas de huéspedes relacionadas

2

Jacob

4 oct 2023

·

Se alojó 1 noche

Upon checking into this hotel, I was given keys that did not work to access my room. I spoke to a very kind member of the housekeeping staff who assisted me in having the front desk resolve the issue. After waiting 10-15 minutes in the lobby I was finally given room keys in proper working order. After settling in it became apparent that the front desk staff had shown another couple to my room. They attempted entry multiple times. I called the front desk and spoke to Colton, it took 2 additional phone calls to the front desk before the issue was resolved. I returned to my room later that evening to find my keys had again stopped working. After raising the issue to the front desk they made it clear to me they had also attempted to check another guest, in addition to the two previous attempts. I then waited between 20-25 minutes, standing in the lobby, whilst Kimberly, Shelley, and Seaton all worked to resolve the issue. A few years ago I stayed at a $39 motel 6 that had better customer service than this hotel. Would not recommend staying here.

10

Larry

4 oct 2024

·

Se alojó 1 noche

Clean, comfortable, convenient and very friendly and helpful staff.

6

Suzanne

1 ene 2023

·

Se alojó 1 noche

At check in we were told the bar would stay open until 1am. The bartender closed down at 1130 and was rude about it. When the ball dropped there were about 25 people in the bar with no drinks to celebrate

2

Arnie

16 ago 2023

·

Se alojó 1 noche

At check-in, we were told that breakfast would be included since we booked with Expedia, even though we weren’t expecting it. when we tried to have breakfast in the morning, the front desk manager berated us in front of other guests for thinking that we wouldn’t have to pay, even though the evening desk manager told us it was covered. Was not expecting a free breakfast, but the horrible way it was handled by the front desk manager was completely unprofessional, and we will never visit this property again.

10

Chantel

23 ene 2024

·

Se alojó 1 noche

This hotel is the perfect location. The staff was friendly and super helpful. We loved our stay and decided to stay another night.

8

Dennis

8 dic 2023

·

Se alojó 5 noches

Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.

2

Jeremy

6 oct 2024

·

Se alojó 1 noche

I used this hotel because it is located near the jobsite. Upon arrival I was charged twice for incidentals totaling $340. I questioned this and the lady at the front desk wasted no time telling me there is nothing they could do, but the money would be refunded after checkout in 3 to 5 business days. Im here for work so i didnt buget for the overcharge. When I checked out in the morning I notified the acting manager of the problem and left the hotel. Hours later i was charged an additional $144.05, and 164.06. These charges were not related to my stay at all. I called the hotel baffled, and was told that they apologize and the manager was sorry it was a mistake but they are fixing the problem and I would receive a refund in 3 to 5 business days. I immediately called my baking institution to notify them of this apparent fraudulent activity. I had to cancel my card and get a replacement. The level of unprofessionalism at this hotel is over the top and i would never recommend anyone use this hotel unless they get rid of the staff.

8

Sherlanda

28 sept 2025

·

Se alojó 3 noches

Definitely will return to visit this location. Friendly staff and cleanliness. Love the amenities such as the gym, breakfast and bistro. Suggestion for security at nighttime at check-in or card entry.

10

Brandon

20 ene 2025

·

Se alojó 1 noche

Friendly and very helpful staff. Convenient parking and clean rooms.

10

Robert

4 abr 2024

·

Se alojó 1 noche

Your staff worked hard during the check-in outage. Much appreciated. Thank you.

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Ubicación

Ubicación céntrica y accesible a pie al Tennessee Theater, el Civic Center, Market Square, el campus de la UT y los restaurantes del centro de la ciudad. Algunos huéspedes mencionaron el ruido de la carretera o una sensación de inseguridad en algunas partes de la zona.

Reseñas de huéspedes relacionadas

10

Natasha

22 ago 2025

·

Se alojó 1 noche

There for a concert at the Tennessee Theater. It was perfect for what we needed. Easy walking to the theater, parking garage with easy parking and access to the hotel. The room was perfect for me and my husband. We didn’t use the sleeper sofa, but it looked very nice. Would definitely stay here in the future.

10

Timothy

15 jun 2023

·

Se alojó 2 noches

We stayed here for an official tour at UTK and the property was awesome, right in the heart of downtown with everything walkable!

10

Anthony

26 may 2024

·

Se alojó 2 noches

Fantastic location within walking distance of downtown shops and restaurants. Would certainly recommend.

10

justin

13 abr 2025

·

Se alojó 1 noche

Very close to civic center.

8

Richard

7 jul 2024

·

Se alojó 2 noches

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Amanda

25 feb 2025

·

Se alojó 1 noche

Easy walk to the Civic Center. Rooms are very nice. Loved the modern design.

8

Oscar

2 feb 2023

·

Se alojó 2 noches

Went to visit University of Tennessee and this hotel was very conveniently located minutes from the campus. It was also walking distance from Market Square in downtown Knoxville which offers plenty of food and some shopping with a nice farmers market on Saturdays.

10

Darrell

1 jul 2023

·

Se alojó 1 noche

Great location. Walking distance to many restaurants and the market place. Will definitely stay here again.

10

Tracey Lawrence

25 sept 2023

·

Se alojó 5 noches

Easy to explore the city from this location.

8

Janice

28 oct 2024

·

Se alojó 2 noches

Good location to UTenn

¿Te ha sido útil?

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Comida

Las opiniones sobre la restauración son variadas: a muchos les gustó el bistró, el bar y el desayuno del vestíbulo, mientras que otros encontraron el desayuno limitado, caro o no incluido como se esperaba, con problemas de servicio u confusión ocasionales. En general, la calidad de la comida oscila entre sólida y decepcionante.

Reseñas de huéspedes relacionadas

10

John

14 jul 2024

·

Se alojó 2 noches

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

goPure

10 ago 2024

·

Se alojó 2 noches

Great location. Great breakfast options. Great gym.

10

Teri

8 abr 2024

·

Se alojó 2 noches

The room was excellent. From the massager shower head to the really comfortable bed to the Keurig machine. Food in the Bistro was really good and the Bloody Mary top notch. The one thing I didn't like, was the surrounding one-way streets. My GPS kept getting street names wrong and I kept getting lost. But, because the hotrl wasso nice and comfy, I'm willing to overlook the one-ways.

10

Michael

8 jun 2025

·

Se alojó 5 noches

The Bistro near the lobby was solid. Room was nice and quiet....no issues

10

Therese

10 oct 2024

·

Se alojó 1 noche

The room was super clean and very comfortable. We were able to check in an hour early. We were able to easily walk to the historic Bijue theater for an incredible Jake Shimabukurp concert. We ate dinner at the Bistro restaurant in the Mariott and enjoyed great food and service there.

8

Magda

19 ago 2024

·

Se alojó 1 noche

The hotel was extremely nice but breakfast was a disaster. You have to pay big money but no buffet, no fresh food, coffee was not good either. You will be better eating outside the hotel.

4

Vanessa

1 ene 2024

·

Se alojó 1 noche

I was under the impression when I booked my reservation that we had Continental breakfast. The staff at the front desk was not very helpful and did not seem care.

8

Susan

2 may 2023

·

Se alojó 1 noche

The hotel was conveniently close to our planned event. The employee working in the hotel’s restaurant Sunday morning was rude and treated my sister and I horribly. Offering excellent customer service in the hospitality business is important. There are training opportunities for her

6

Dylan

5 ene 2025

·

Se alojó 1 noche

Hotel, room, and parking were wonderful. My only complaint was the breakfast. Very little options, and the options they did have were not good at all. They didn’t have normal breakfast options like biscuits, sausage or even bacon. Only watery ham and microwave eggs.

10

Edith

21 jul 2023

·

Se alojó 1 noche

Disappointed that breakfast was not included.

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DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $200	20 $177	21 $178	22 $180	23	24 $306
25 $164	26 $186	27 $367	28 $318	29 $199	30 $188	31 $188

DO	LU	MA	MI	JU	VI	SA
1 $152	2 $178	3 $201	4 $199	5 $199	6 $1051	7
8 $155	9 $201	10 $201	11	12 $213	13 $220	14 $220
15 $151	16 $201	17 $294	18 $297	19 $294	20 $1022	21
22 $135	23 $140	24 $146	25 $148	26 $158	27 $178	28 $171
29 $143	30 $141

Courtyard by Marriott Knoxville Downtown

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, varias camas

Habitación, 2 camas de matrimonio

Habitación, 1 cama de matrimonio grande con sofá cama

Habitación, 1 cama de matrimonio grande con sofá cama (Mobility/Hearing Accessible, Tub)

Habitación, 2 camas de matrimonio (Hearing Accessible)

Habitación, 2 camas de matrimonio (Mobility/Hearing Accessible, Tub)

Habitación, 2 camas de matrimonio (Mobility Accessible, Tub)

Habitación, 1 cama de matrimonio grande con sofá cama (Hearing Accessible)

Habitación, 1 cama de matrimonio grande con sofá cama (Mobility Accessible, Tub)

Habitación, 2 camas de matrimonio (Mobility Accessible, Roll-in Shower)

Habitación, 1 cama de matrimonio grande con sofá cama (Mobility Accessible, Roll-in Shower)

Reseñas de los huéspedes sobre Courtyard by Marriott Knoxville Downtown

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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