Name: Courtyard by Marriott Knoxville Downtown
Address: 210 West Church Avenue, Knoxville, Comté de Knox, US
Price range: 135 $US–1 052 $US per night
Rating: 9.2

Ce qu'en disent des voyageurs

D'après les avis, le Residence Inn by Marriott Knoxville Downtown est apprécié pour ses chambres propres et modernes, son personnel aimable et son emplacement central, à pied des théâtres et de Market Square, avec en prime un parking sur place, même s'il entraîne un supplément par nuit.

Les chambres sont spacieuses et confortables, avec un design moderne et des cuisines américaines, bien que certains signalent du bruit provenant de l'autoroute ou du parking, ainsi qu'une porte de douche mi-haute qui peut humidifier le sol de la salle de bain. Le service est souvent décrit comme aimable et efficace, mais les avis mentionnent également un entretien ménager limité lors des longs séjours, des erreurs occasionnelles de facturation ou de clés, ainsi que des expériences mitigées concernant le petit-déjeuner et le bistro. Attendez-vous à un point de départ propre et pratique au centre-ville, avec un parking payant et quelques compromis potentiels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking sur place est pratique mais entraîne des frais supplémentaires, que plusieurs clients ont trouvés élevés. La salle de sport et le bistro/bar du hall d'entrée sont appréciés, et une terrasse sur le toit est mentionnée ; certains commentaires font état de rondes de sécurité et de problèmes occasionnels d'accès.

Avis de voyageur à ce sujet

10

John

14 juil. 2024

·

A séjourné 2 nuits

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

goPure

10 août 2024

·

A séjourné 2 nuits

Great location. Great breakfast options. Great gym.

10

Starr

9 févr. 2024

·

A séjourné 1 nuit

Very clean, very nice staff, and appreciate that they had security making regular rounds. Would highly recommend and would definitely stay again.

10

David

7 déc. 2024

·

A séjourné 1 nuit

Bed and shower were both excellent. Overall facility was in good condition. Elevator straight to parking garage was a win.

10

Tom

27 oct. 2023

·

A séjourné 2 nuits

We enjoyed our stay here as much as any of the many other hotels and rentals we have used in downtown Knoxville. It was very close to both of our event venues as well as numerous food and drink choices. Caveat: The convenience of location and on site parking should be balanced with the parking cost. $55 with tax for 2 nights is high compared with other facilities that are also good locations to downtown. Staff are personable and efficient.

10

Geonseok

29 juin 2024

·

A séjourné 1 nuit

Great location near downtown, covered parking.

10

Rob

25 févr. 2025

·

A séjourné 2 nuits

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Daniela

30 déc. 2023

·

A séjourné 1 nuit

Beautiful view of downtown Knoxville; cute, clean, comfortable room... Didn't like having to pay $23 for parking (in a garage under the hotel) and not being informed of that ahead of time

10

Marvin

24 juil. 2023

·

A séjourné 1 nuit

Expensive parking

10

Brandon

20 janv. 2025

·

A séjourné 1 nuit

Friendly and very helpful staff. Convenient parking and clean rooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est largement saluée, de nombreux clients soulignant des chambres très propres et des espaces bien entretenus. Quelques avis mentionnent des détails négligés tels que des taches, de la moisissure, de la poussière ou une odeur occasionnelle.

Avis de voyageur à ce sujet

2

Amelia

17 juin 2024

·

A séjourné 2 nuits

Awful smell!

2

Kimberly

28 avr. 2024

·

A séjourné 2 nuits

Got to the hotel they did not have a room, even though we booked a month in advance. The front desk staff, especially Kimberly were rude and not helpful. The rooms were dusty, the toilet ran, The shower was horrible I expected more from a Marriot and was Totally disappointed.

10

Robert

16 sept. 2024

·

A séjourné 1 nuit

This was one of the most clean well kept places we have ever stayed at

10

Avery

17 déc. 2024

·

A séjourné 2 nuits

Overall wonderful job on cleanliness, me and my boyfriend took a 2 day trip for thanksgiving and they were so on top of everything and attentive to any needs. Also guided us through everything throughly at check in :) !

10

Stefanie

7 sept. 2024

·

A séjourné 1 nuit

Super clean hotel. The bed was unbelievably comfortable! I slept great!

10

Michael

19 mai 2025

·

A séjourné 1 nuit

Great stay. Property was very modern and clean. Front desk staff was friendly and check in was quick. Room was very clean and bed was comfortable. Can’t ask for more than that.

10

Kelli

3 mars 2024

·

A séjourné 1 nuit

Everything was extremely clean, staff was super clean, staff was helpful and friendly.

8

Jean

10 sept. 2024

·

A séjourné 7 nuits

Great check-in staff but below par cleaning staff. Housekeeper on my floor spent her entire shift talking on the phone, and the quality of her work was mediocre at best. There were spots on the walls that I washed off easily. Mold in the shower under a shelf. A catsup stain on the rug. Furnishing and space are terrific. Breakfast just ok.

10

Jill

26 mai 2024

·

A séjourné 1 nuit

Very clean. Friendly staff

10

Charles J

3 nov. 2023

·

A séjourné 2 nuits

Extremely clean and convenient location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, modernes et confortables, beaucoup d'invités appréciant les cuisines entièrement équipées et l'intérieur calme. Certains clients ont signalé du bruit de l'autoroute ou du parking, des portes de douche mal conçues qui éclaboussent, un problème d'entretien occasionnel, ou des vues ne correspondant pas à leurs attentes.

Avis de voyageur à ce sujet

10

Michael

8 juin 2025

·

A séjourné 5 nuits

The Bistro near the lobby was solid. Room was nice and quiet....no issues

8

Sharon

4 oct. 2025

·

A séjourné 1 nuit

Not the hotel’s fault, but I did not get much sleep due to the noise from the highway. I would suggest a room facing the city to the west and not facing the highway. I wish I would have been made aware of the lack of soundproofing. Otherwise, everything else was great and I’d stay here again.

8

Richard

7 juil. 2024

·

A séjourné 2 nuits

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Rob

25 févr. 2025

·

A séjourné 2 nuits

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Micheal

14 nov. 2024

·

A séjourné 13 nuits

Very comfortable, big room and good location. Stayed for 2 weeks, only charged 5 days parking

10

Kelly

29 nov. 2024

·

A séjourné 1 nuit

From checking in to checking out everything was a wonderful experience. Our room was gorgeous with a comfortable corner sofa that was amazing and a huge cozy bed. Everything was clean and the store shop offered anything you may have forgotten. Definitely going to be our go to. Knoxville hotel.

8

Dennis

8 déc. 2023

·

A séjourné 5 nuits

Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.

10

Tebbi

14 févr. 2024

·

A séjourné 1 nuit

We are supposed to have a river view but all we see is buildings.

8

Brandi

8 févr. 2024

·

A séjourné 1 nuit

Natasha at the front desk was fantastic! The road noise and people heard in the parking lot at night was a little much (if you have a room over the parking lot). Cleanliness and comfort were good other than that.

6

Tiffani

27 juil. 2024

·

A séjourné 1 nuit

Perfect location for downtown Knoxville shopping and dining. The showers have an issue with getting the floor very wet. Like flooded wet. I actually fell twice trying to maneuver the floor. I mentioned to the staff and they were very apologetic. No one’s fault… except maybe the building engineers 🤔. Anyway, suggested adding extra bathroom towel mats. I will for sure be staying again. That was just a small issue.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, serviable et efficace, avec des enregistrements fluides et une équipe de réception et de bistro attentionnée. Cependant, plusieurs clients ont signalé des interactions impolies, des problèmes de facturation ou de clés, un entretien ménager limité pendant les séjours et des heures d'ouverture du bar incohérentes.

Avis de voyageur à ce sujet

2

Jacob

4 oct. 2023

·

A séjourné 1 nuit

Upon checking into this hotel, I was given keys that did not work to access my room. I spoke to a very kind member of the housekeeping staff who assisted me in having the front desk resolve the issue. After waiting 10-15 minutes in the lobby I was finally given room keys in proper working order. After settling in it became apparent that the front desk staff had shown another couple to my room. They attempted entry multiple times. I called the front desk and spoke to Colton, it took 2 additional phone calls to the front desk before the issue was resolved. I returned to my room later that evening to find my keys had again stopped working. After raising the issue to the front desk they made it clear to me they had also attempted to check another guest, in addition to the two previous attempts. I then waited between 20-25 minutes, standing in the lobby, whilst Kimberly, Shelley, and Seaton all worked to resolve the issue. A few years ago I stayed at a $39 motel 6 that had better customer service than this hotel. Would not recommend staying here.

10

Larry

4 oct. 2024

·

A séjourné 1 nuit

Clean, comfortable, convenient and very friendly and helpful staff.

6

Suzanne

1 janv. 2023

·

A séjourné 1 nuit

At check in we were told the bar would stay open until 1am. The bartender closed down at 1130 and was rude about it. When the ball dropped there were about 25 people in the bar with no drinks to celebrate

2

Arnie

16 août 2023

·

A séjourné 1 nuit

At check-in, we were told that breakfast would be included since we booked with Expedia, even though we weren’t expecting it. when we tried to have breakfast in the morning, the front desk manager berated us in front of other guests for thinking that we wouldn’t have to pay, even though the evening desk manager told us it was covered. Was not expecting a free breakfast, but the horrible way it was handled by the front desk manager was completely unprofessional, and we will never visit this property again.

10

Chantel

23 janv. 2024

·

A séjourné 1 nuit

This hotel is the perfect location. The staff was friendly and super helpful. We loved our stay and decided to stay another night.

8

Dennis

8 déc. 2023

·

A séjourné 5 nuits

Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.

2

Jeremy

6 oct. 2024

·

A séjourné 1 nuit

I used this hotel because it is located near the jobsite. Upon arrival I was charged twice for incidentals totaling $340. I questioned this and the lady at the front desk wasted no time telling me there is nothing they could do, but the money would be refunded after checkout in 3 to 5 business days. Im here for work so i didnt buget for the overcharge. When I checked out in the morning I notified the acting manager of the problem and left the hotel. Hours later i was charged an additional $144.05, and 164.06. These charges were not related to my stay at all. I called the hotel baffled, and was told that they apologize and the manager was sorry it was a mistake but they are fixing the problem and I would receive a refund in 3 to 5 business days. I immediately called my baking institution to notify them of this apparent fraudulent activity. I had to cancel my card and get a replacement. The level of unprofessionalism at this hotel is over the top and i would never recommend anyone use this hotel unless they get rid of the staff.

8

Sherlanda

28 sept. 2025

·

A séjourné 3 nuits

Definitely will return to visit this location. Friendly staff and cleanliness. Love the amenities such as the gym, breakfast and bistro. Suggestion for security at nighttime at check-in or card entry.

10

Brandon

20 janv. 2025

·

A séjourné 1 nuit

Friendly and very helpful staff. Convenient parking and clean rooms.

10

Robert

4 avr. 2024

·

A séjourné 1 nuit

Your staff worked hard during the check-in outage. Much appreciated. Thank you.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central et facile d'accès à pied au Tennessee Theater, au Civic Center, à Market Square, au campus de l'UT et aux restaurants du centre-ville. Quelques clients ont mentionné le bruit de la circulation ou une ambiance peu sûre dans certaines parties du quartier.

Avis de voyageur à ce sujet

10

Natasha

22 août 2025

·

A séjourné 1 nuit

There for a concert at the Tennessee Theater. It was perfect for what we needed. Easy walking to the theater, parking garage with easy parking and access to the hotel. The room was perfect for me and my husband. We didn’t use the sleeper sofa, but it looked very nice. Would definitely stay here in the future.

10

Timothy

15 juin 2023

·

A séjourné 2 nuits

We stayed here for an official tour at UTK and the property was awesome, right in the heart of downtown with everything walkable!

10

Anthony

26 mai 2024

·

A séjourné 2 nuits

Fantastic location within walking distance of downtown shops and restaurants. Would certainly recommend.

10

justin

13 avr. 2025

·

A séjourné 1 nuit

Very close to civic center.

8

Richard

7 juil. 2024

·

A séjourné 2 nuits

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Amanda

25 févr. 2025

·

A séjourné 1 nuit

Easy walk to the Civic Center. Rooms are very nice. Loved the modern design.

8

Oscar

2 févr. 2023

·

A séjourné 2 nuits

Went to visit University of Tennessee and this hotel was very conveniently located minutes from the campus. It was also walking distance from Market Square in downtown Knoxville which offers plenty of food and some shopping with a nice farmers market on Saturdays.

10

Darrell

1 juil. 2023

·

A séjourné 1 nuit

Great location. Walking distance to many restaurants and the market place. Will definitely stay here again.

10

Tracey Lawrence

25 sept. 2023

·

A séjourné 5 nuits

Easy to explore the city from this location.

8

Janice

28 oct. 2024

·

A séjourné 2 nuits

Good location to UTenn

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur la restauration sont mitigés : beaucoup ont apprécié le Bistro, le bar et le petit-déjeuner du hall d'entrée, tandis que d'autres ont trouvé le petit-déjeuner limité, cher ou non inclus comme prévu, avec des problèmes de service occasionnels ou de la confusion. La qualité globale de la nourriture varie de satisfaisante à décevante.

Avis de voyageur à ce sujet

10

John

14 juil. 2024

·

A séjourné 2 nuits

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

goPure

10 août 2024

·

A séjourné 2 nuits

Great location. Great breakfast options. Great gym.

10

Teri

8 avr. 2024

·

A séjourné 2 nuits

The room was excellent. From the massager shower head to the really comfortable bed to the Keurig machine. Food in the Bistro was really good and the Bloody Mary top notch. The one thing I didn't like, was the surrounding one-way streets. My GPS kept getting street names wrong and I kept getting lost. But, because the hotrl wasso nice and comfy, I'm willing to overlook the one-ways.

10

Michael

8 juin 2025

·

A séjourné 5 nuits

The Bistro near the lobby was solid. Room was nice and quiet....no issues

10

Therese

10 oct. 2024

·

A séjourné 1 nuit

The room was super clean and very comfortable. We were able to check in an hour early. We were able to easily walk to the historic Bijue theater for an incredible Jake Shimabukurp concert. We ate dinner at the Bistro restaurant in the Mariott and enjoyed great food and service there.

8

Magda

19 août 2024

·

A séjourné 1 nuit

The hotel was extremely nice but breakfast was a disaster. You have to pay big money but no buffet, no fresh food, coffee was not good either. You will be better eating outside the hotel.

4

Vanessa

1 janv. 2024

·

A séjourné 1 nuit

I was under the impression when I booked my reservation that we had Continental breakfast. The staff at the front desk was not very helpful and did not seem care.

8

Susan

2 mai 2023

·

A séjourné 1 nuit

The hotel was conveniently close to our planned event. The employee working in the hotel’s restaurant Sunday morning was rude and treated my sister and I horribly. Offering excellent customer service in the hospitality business is important. There are training opportunities for her

6

Dylan

5 janv. 2025

·

A séjourné 1 nuit

Hotel, room, and parking were wonderful. My only complaint was the breakfast. Very little options, and the options they did have were not good at all. They didn’t have normal breakfast options like biscuits, sausage or even bacon. Only watery ham and microwave eggs.

10

Edith

21 juil. 2023

·

A séjourné 1 nuit

Disappointed that breakfast was not included.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $152	2 $178	3 $201	4 $199	5 $199	6 $1 052	7
8 $155	9 $201	10 $201	11	12 $213	13 $220	14 $220
15 $151	16 $201	17 $294	18 $297	19 $294	20 $1 022	21
22 $135	23 $140	24 $146	25 $148	26 $158	27 $178	28 $171
29 $143	30 $141

Courtyard by Marriott Knoxville Downtown

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 chambre (Mobility/Hearing Access, Roll-In Shwr)

Suite, 1 chambre

Studio, 1 très grand lit et 1 canapé-lit (Mobility Accessible, Tub)

Studio, 1 très grand lit et 1 canapé-lit (Hearing Accessible)

Studio, 1 très grand lit et 1 canapé-lit (Mobility/Hearing Access, Roll-in Shwr)

Suite, 1 chambre (Hearing Accessible)

Studio, 1 très grand lit et 1 canapé-lit

Studio, 1 très grand lit et 1 canapé-lit (Mobility/Hearing Accessible, Tub)

Avis des voyageurs sur Courtyard by Marriott Knoxville Downtown

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $200	20 $178	21 $172	22 $180	23	24 $306
25 $164	26 $186	27 $367	28 $318	29 $199	30 $188	31 $188